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- Mayfair Town & Country
Mayfair Town & Country Estate Agents
4.7
259 reviews
- Branches 9
- Properties for sale 211
- Average time to sale 17 weeks
About Mayfair Town & Country
Mayfair Town & Country have 9 branches and they mainly list properties in DT8, BS21, BS8, TA18, TA19, TA1, BS23 and BS22. Over the last six months, they've listed 211 properties, with an average time to sale of 17 weeks.
Mayfair Town & Country fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Mayfair Town & Country operate, the average fee is 1.19%.
Get a quote for selling your property.Top performing Mayfair Town & Country branches
Latest reviews for Mayfair Town & Country
V Wesolowski
5
Jo has been incredible throughout us purchasing a house through Mayfair. Would highly recommend. Incredibly attentive and on the ball!
8th Oct 2024 (15 days ago)
T Bulwer
5
Jo Edwards and her team have been nothing but friendly and helpful during our purchase and have often gone above and beyond what could be expected of them. Excellent care and service!
3rd Aug 2024 (12 weeks ago)
C Creasy
5
Changed agent midway through the sales process which proved the right decision as they found a buyer quickly and were extremely good in keeping us informed every step of the way. Highly recommended.
26th Jul 2024 (13 weeks ago)
M Parry
5
Mayfair dealt with both our sale and purchase and were very good! They made sure we were kept up to date the whole way through. Thank you to Simon.
4th Jul 2024 (16 weeks ago)
J Kingsgate
5
A very professionally run estate agency. I would recommend this agency in Crewkerne most highly.
Exceptional service with brilliant customer care.
16th May 2024 (23 weeks ago)
C Graff
5
Exceptional service from Mayfair who assisted in the sale of my property which became very difficult to sell. Sale fell through 3 times, however Mayfair, and in particular Jo did everything she could to get the sale through for a 3rd time. Jo went above and beyond and her communication was fantastic. Would highly recommend to anyone thinking of selling their property.
26th Apr 2024 (5 mo. ago)
All 9 Mayfair Town & Country branches
M Parry
5
Mayfair dealt with both our sale and purchase and were very good! They made sure we were kept up to date the whole way through. Thank you to Simon.
4th Jul 2024 (16 weeks ago)
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Mayfair Town & Country - Clevedon
51 Hill Road, Clevedon, BS21 7PD
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R Castro
5
I was a tenant for over four years and throughout this period every time I had an issue they sorted it very quick.
Chloe is very professional, helpful and polite as the rest of the team they are amazing.
Definitely the best real estate agency I worked with so far. It was a pleasure to deal with you!
12th Jul 2021 (3 years ago)
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V Wesolowski
5
Jo has been incredible throughout us purchasing a house through Mayfair. Would highly recommend. Incredibly attentive and on the ball!
8th Oct 2024 (15 days ago)
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Anonymous Homeseller
5
Great customer service from all the staff at Ilminster. Very helpful and professional and I would definitely recommend them to other friends and family. Thanks for your all help throughout our house sale
13th Nov 2020 (3 years ago)
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J Adams
1
Literally the WORST customer service, and experience I have ever received by any "professional" company - and I didn't even get so far as to buying or letting an art studio with them! It was so laughably poor it has actually compelled me to write my first ever Google review - if it saves anyone else the misfortune of using them, or gives another local company more deserved business, then it's absolutely been worth my time. If I could give zero, or negative stars I literally would do.
The 2 staff I dealt with were rude, ignorant, arrogant, and were seemingly only interested in getting rid of me once the ad I was interested in had been let to someone else ahead of me.
The morning of my viewing they called me whilst at work, so I stepped out the room to call back LESS than a minute later. Rather than explain to me the reason for their call, or putting me through to the person who I had been dealing with upto now..the receptionist refused and said ...AND I QUOTE!!" "~name~ did not want, or need to speak to me, as she has just left you a voicemail!
...baffled, I asked her to just relay the message or just put me through to explain what's going on with my viewing? it was clear my call and their apparent voicemail had overlapped given they only initially called me 1 minute ago and I'd phoned right back!!...
She then said "the viewing is cancelled, goodbye" and hung up.
I wasn't sure if I was astounded, or amazed..!? Especially as I had been nothing but professional in my correspondence, and had not been rude in the slightest.
I phoned her right back to complain/suggest it might be good practice to politely say unfortunately you have missed out on 'x' property. and offering the customer alternative properties, rather than to disconnect calls ...that is - if you still want their business going forward? ..as it would make sense that someone who has missed out on a property, might still be interested in others???
She then said, "It's not a case of wanting your business, the property has been let, and we simply don't need it.".
(Customer service 101. ...shaking my head???????) ...bare in mind I was only enquiring about my missed call... and am under the impression I have a viewing after work - but for some reason was subjected to this!?
I later phoned back to formally complain, and they claimed it was staff from a different call centre/ office. and that she was horrified to hear about what had been said. ....I went along with it, despite me audibly hearing this exact same lady in the background on my previous call when I was asking the receptionist to be put through! ...so I doubt this ever reached the senior management.
But oh well, it's a good job they are doing so well and don't need my business! ..I wonder if their director would concur with her.
Or if her senior management will care about the 1850+ and counting local people who liked my post about this story/& avoiding this agent on Facebook. ...mostly made up of young couples and young professionals looking to buy and let properties locally.
...or that all of our 40 creative staff that will require to buy & let property in Taunton for the next 5 year project - have also been told to avoid here.
I'm sure some very good people work here. But their staff should probably be reminded by their company director that they represent the company at all times.. and making the assumption that a £700 let is small fry and treating the customer like **** will only serve to harm their reputation.
Good manners cost literally nothing, and in business nothing is more costly than a bad reputation.
0 stars.
26th Dec 2018 (5 years ago)
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