On arrival at a viewing, we were left standing awkwardly outside the property whilst the agent had a conversation with the neighbours, not even a hello. he finally showed us around only to lead us on for weeks after we had expressed our interest in the property. We were promised updates which never came. this led to us loosing another property and being refused a viewing on another property in Bourton. On the phone the agent was rude, tried to talk down to us and we felt he was incompetent/unprofessional and clueless. If I was the landlord I would be furious at how this man treated his potential clients. We needed a property fast as we have a contract coming up in the area which he has now made harder for us. In future I would actively avoid this agency and cannot recommend them for buyers or sellers.
15th Feb 2021 (8 mo. ago)