Excellent professional service from start to completion. Jess, Tom and Judy happy to answer any questions during the sale process. Good marketing literature, house photos etc. Would highly recommend.
Absolutely flawless!!! Jess, Judy and Tom were all amazing. Right from day 1 when I called to make an enquiry, nothing seemed too much trouble for Judy. She explained different options to me and not only did she make me feel at ease but I felt like I was in good hands. Then when I met Jess, she took her time to understand my situation, never put me on the clock, felt like I had known her for years and she knows exactly what she is talking about so I instantly trusted her. Our house move was not straight forward due to breaks further in the chain but this team were on it! Plenty of updates and chasing things behind the scenes. Nothing really was too much trouble, even when I had to ask Tom to come back to a house viewing because I thought I left my purse behind. I cannot recommend them highly enough, I had a rubbish experience with another estate agents and was a little nervous to trust another estate agents but honestly I couldn't have asked for better. Hunters absolutely smashed my expectations!!! Massive praise and thank you. Mr and Mrs Hale
We have had dealings recently when some properties became vacant. They showed themselves to be friendly and professional and the properties we're let in no time at all. We dealt mainly with Holly who was really impressive.
Very bad service and the agents are very rude to people. They treat customers differently which ia very bad.
The people who valued the house and prepared the advert were excellent and the house sold the first day
Poor service overall - I had really high expectations of DB Roberts as I've dealt with many independent agents in the past and found their service to be hit and miss.
The original appointment to view my property was excellent and Kevin (the representative) was very professional. Once the paper work was signed it went down hill from there.
No communication, no viewing for weeks on end and my property is still empty after 2 months on the market.
For an establish company they seem to have got very complacent.
Fabulous lettings team. really helpful. we have all of our properties managed by them as they are fast, efficient, have good communication and extremely professional. couldn't recommend them more!
Begun An enquiry with one member of staff who informed me and my partner on the set rent and initial costs, which suddenly changed when the application started which we then decided to cancel due to ridiculous fees and lack of flexibility. Payment was taken for referencing which hadn't begun, I've requested a refund and have been waiting for almost 4 weeks now. I've spoken to the staff who have informed me that their accounts department hadn't actually received a request for refund despite me contacting them 6 times over the past 4 weeks. I've been informed it will take another 10 days. Totally unprofessional, unacceptable standards for working professionals.
Having not heard good things about certain online-based agents I opted for Taylors who seem to have been around forever. Wasn't disappointed. The personal service was exceptional & the knowledge and advice about the local market was everything I'd hoped - highly recommended.