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© GetAgent Limited 2025
- Paul Dubberley Estate Agents - Bilston
Paul Dubberley Estate Agents - Bilston
Closes at 5:30pm
1 Walsall Street, Bilston, West Midlands, WV14 0AT
Established in 1992, Paul Dubberley offer local knowledge and extensive estate agency experience across a wide range of home moving services. Whatever the need, our team at Bilston can support with selling, buying, letting and renting, and we can also offer a range of other services to support your property journey.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Paul Dubberley Estate Agents - Bilston Reviews (56)
Have you used this agent?
84%
5%
0%
0%
11%
All (56)
Seller (7)
Buyer (15)
Landlord (8)
Tenant (8)
General (18)
Anonymous Home Buyer
Kevin Thompson was an amazing mortgage advisor,he guided us through everything step by step and very patiently. I would really recommend him. He gives his everything to his customers and makes sure they are satisfied.
An amazing mortgage advisor.I recently used these to purchase my first home, as I was new to buying houses it was a bit overwhelming, i had a meeting with Kevin to discuss my options and from the first meeting to getting the keys he was wonderful very reassuring answerd any questions I had discussed values and advised if offers were too high I would highly recommend Kevin and all the staff
Buyer
5th Jun 2025 (11 days ago)
Anonymous Landlord
Meghan has been brilliant on getting this property rented back out for me. All sorted in super fast time , thanks
Landlord
1st Feb 2025 (19 weeks ago)
Anonymous Tenant
Paul Dubberley are experts in what they do, they got me my new home even moved in before the scheduled time. My special thanks to Elisha who started the whole process she's everywhere to help with smiles every time, and also to Eleano. They're great. Prompt paperwork. I will use Paul Dubberley again and will confidently recommend them. Anyone who wish to get a house of his or her choice should ring Paul Dubberley and ask of Elisha and co.
Tenant
21st Dec 2022 (2 years ago)
Anonymous Landlord
Eleanor & Elisha, we’re great agents to work with.
They were quick to respond to my queries and emails. They made sure everything went smoothly for the tenants to rent the property.
Very impressed by their desire to get things done properly so that we are fully compliant.
Landlord
7th Dec 2022 (2 years ago)
Anonymous Home Buyer
Manisha was excellent throughout each stages of the process. She provide good advice when in need and always on hand to answer any questions with all relevant information. I would definitely recommend Manisha and the good estate agent
Buyer
28th Sep 2022 (2 years ago)
Anonymous Home Buyer
We are highly satisfied with your service. Agents are very helpful with everything.
Buyer
23rd Jun 2022 (2 years ago)
S Jaswal
I appreciate all the work Eleanor and Ella have done very efficiently. Eleanor made the whole process so effortless and simple, no time was wasted and found me a good tenant well before the old ones were leaving. Ella has been great at showing the tenants the house even though there were not many show ups on the day. Everything was done very professionally and am very pleased from start to finish with the whole experience, a great customer service and I would not hesitate to use them again when needed at Bilston branch of Paul & Dubberley, whom I have been with since the start of letting my property out.
Thank you once again for the great service.
Landlord
16th Dec 2021 (3 years ago)
N Ayub
As a buyer, I was supported amazingly by Sophie E. she was professional, honest and friendly. Highly recommended
Buyer
7th Dec 2021 (3 years ago)
T Mcgowan
I have to honestly say that Eleanor and Ella at the Bilston branch are truly worth their weight in gold!!! I say this with ease and pleasure as I have been a real panicker and emailer.
I can't thank them both enouh for how they made THE most stressful time manageable.
31st Oct 2021 (3 years ago)
E Bright
I got the best services ever in the Uk from Eleanor Winchester and Ella of Paul Dubberley Residential Lettings, They were so professional and patient all along the process. I would refer anyone that wants the best rental services to contact them. They are the best I have seen. Thank you so much Eleanor and Ella for making things so easy all the way.
Landlord
26th Oct 2021 (3 years ago)
T boy
It's so nice but it's little bit old
25th Oct 2021 (3 years ago)
C Max
Rented a property through Paul Dubberley, and the service was efficient and professional.
Tenant
28th Sep 2021 (3 years ago)
L Hobbs
I just wanted to share our feedback of our experience with Laura. I think too many people take the time to complain these days and not enough time to acknowledge where a member of staff deserves recognition of their work!
I just wanted to say how great Laura has been in helping us with our mortgage. Laura contacted me last year for the renewal of my mortgage (I am with Connells) and she made it completely seemless and really easy. As such, I remembered Laura from that experience so contacted her for the purchase of our joint new purchase this year. From start to finish Laura is personable and so so helpful. She genuinely wants to find you the best deals and appreciates how complex these things can be! She has had the patience of a saint with me and all my questions, she is always in communication and always gives regular updates. She has been an absolute pleasure to speak with, nothing is too much for Laura and she is thorough and clear on everything she has advised us on. People say arranging mortgages is a stressful time of your life (especially for us with a baby on the way at the same time!) And Laura has completely taken that stress away from us. Regardless of the outcome of the mortgage we are waiting to hear about now, I can't recommend her enough.
If you have a company full of Laura's, you're onto a winner!
8th Jun 2021 (4 years ago)
H Fashina
As a first time buyer, this has literally been one of the best and easy experiences, I've ever had because of both Manisha and the mortgage advisor, Laura. They were both wonderful and worked be through every part of the process until I purchased the house and collected my key. I couldn't have asked for a better team. Thank you both! Highly recommend!
Buyer
3rd May 2021 (4 years ago)
S patel
We sold and bought our next property through PD and I only have positive things to say about the team. From start to finish we were always kept informed, never had to chase anything up and they always had our best interest's at heart. I highly recommend this branch! 5 stars all round :)
Seller
18th Apr 2021 (4 years ago)
L Bell
Ive recently been in contact with Paul Dubberley, Jade in particular in the lettings team and I have received the best customer service from her. She has gone above and beyond to make sure I got the property I wanted. She has been so helpful. I'm really looking forward to next week now!
Thanks so much Jade, I wouldn't have been able to do it without you.
Tenant
5th Mar 2021 (4 years ago)
L Aitken
Live been dealing with the Paul dubberley lettings team and I have received great customer service. They've been so helpful in trying to find me a property!!
19th Feb 2021 (4 years ago)
J Ryan
I would like to share my experiences of purchasing a property through Paul Dubberley Estate Agents during a global pandemic ... The process from start (viewing) to completion (receiving the keys) was child's play. Excellent communication from Manisha and Gags from the offset. A professional team who made the process simple and hassle free. I would definitely recommend their services. If I hadn't recently struck a deal with my current letting agents who manage my property portfolio I would move everything to Paul Dubberley ... Who knows I still might!
Buyer
12th Feb 2021 (4 years ago)
L Machin
Mitchell, the lettings manager has been really brilliant while we've been looking into letting out our property. Professional and speedy responses, we've really like working with him. Thank you!
Landlord
9th Dec 2020 (4 years ago)
Anonymous Homeseller
Delighted that Manisha sourced, checked and closed good buyers for my Guest House. Now I can retire in peace and know the property is in good hands.
Thanks to all at Paul Dubberley.
Seller
1st Dec 2020 (4 years ago)
W Tufail
Want to shout out the staff at the Bilston branch who showed exemplary customer service in the support they offered whilst purchasing a property with them. I want to especially thank both Laura and Manisha for going above and beyond time and time again, their knowledge in this field is second to none and their professionalism speaks volumes. True credit and asset to Paul Dubberley and would highly recommend.
Buyer
19th Nov 2020 (4 years ago)
S Thompson
Very Responsive, they performed really well selling my flat. I initially had one buyer, he pulled out, then Paul Dubberley said to give them 30days ... 3weeks later they found another buyer with an higher offer! Man I happy I sold with them. Great staff! Gags and Manisha ????????????????????????
Seller
6th Nov 2020 (4 years ago)
M Bissell
Recently completed my first house purchase, dealing mostly with Laura and Manisha. They were both extremely helpful and professional the whole way through and made the process go through very smoothly. Laura was very helpful in finding the right mortgage product for me, and they were both quick to deal with all my queries. Would definitely recommend.
Buyer
5th Nov 2020 (4 years ago)
Ell
:D Laura and Manisha worked very quickly in helping me and my partner to buy our first home. They both took great care of us, keeping us updated every step of the way with their amazing knowledge. I couldn't have asked for a better team to go through this process with.
Buyer
2nd Oct 2020 (4 years ago)
A Britton
For context, earlier this year I awarded the Great Bridge branch a glowing 5 star review for selling another of our rental properties.
The 2 branches are polar opposites in performance. Great Bridge fulfilled all of their promises from only sending quality experienced buyers, full communication, and a quick trouble free sale.
Bilston have NOT fulfilled their promises, and crucially without my intervention last week would have lost an excellent buyer who had been messed about for almost 3 weeks. Having finally tackled Gags, the Manager about this on Thursday morning, I was promised a call back re the fee agreed....I still await that call 4 days on.
Seller
27th Sep 2020 (4 years ago)
M Taak
I wanted to express my thanks to Laura Brown for making my mortgage application a seamless and pleasurable experience. Laura’s knowledge of the marketplace was first class and she took the time to understand my requirements in order to help find a deal that was going to suit me. Every meeting was handled with the upmost professionalism and she made a complicated subject very easy to understand. Laura is an asset to the Paul Dubberley Bilston branch and I would not hesitate to recommend her to anybody looking for a new mortgage. Thanks Laura.
22nd Sep 2020 (4 years ago)
W Muvengi
As first time buyer i found Laura Brown very helpful and informative. She responded quickly to emails - even during this pandemic! So helpful with everything i wanted to understand. Would 100% recommend!
Buyer
7th Sep 2020 (4 years ago)
M Pugh
I have recently moved into a property with Paul Dubberley Bilston, Sophia was exceptional and kept me informed throughout the process. From start to finish everything ran smoothly with no issues at any point. Thank you all for your hard work, Highly recommend!
Tenant
4th Aug 2020 (4 years ago)
J Parekh
The service at Paul Dubberley is exceptional.I had purchased a property and Manisha helped me through the purchasing process. She is friendly and very professional, and an asset to the company.
Thank you so much Manisha!
I would definitely recommend !
Buyer
3rd Jul 2020 (4 years ago)
A Wolf
After enquiring about a bungalow for rent last Thursday, i called office who then passed details onto Sofia who called me back within 5 minutes (only good thing to say)
Arranged a viewing 2 days later on the Saturday at 3.15pm, i confirmed that we already knew where the property is & was booked in to view.
We arrived at property 3.10pm, waited 30 minutes & Sophia didn't turn up. I left a voicemail asking if running late(no reply) I tried office which was meant to be open till 4pm(no answer).
So Today Monday i called the office & spoke to Sophia who tried to lie her way out of the situation, she said we should have had confirmed text Saturday morning(we didn't & was not told of this).
She then said well wasn't in her diary even though i asked if she remembered my call & she could remember!
Sofia then said well wasn't in her diary, i explained again telling her we spoke about my wife leaving work early to make viewing & she said was there till 3.15pm, even though we were there at 3.10pm. Shocked at this service, being made out to be a liar ourselves when Sophia tried everything to get herself out of this by lying.
I am fast learning lots of estate agents seem to lie a lot after over 20 years of renting & this was totally unacceptable & unprofessional.
Tenant
22nd Jun 2020 (4 years ago)
G B
I viewed a property on Saturday, and was told that I would be contacted by someone from Paul Dubberley the following Monday. Unfortunately, no one phoned or emailed me on the Monday. I sent an email chasing on the Tuesday, and this email was ignored. Out of frustration, I sent an email today, and was told the property had been sold. I was also advised to check my email junk folder for a missing email (which I did). Since I could not find any such email, I asked Paul Dubberley to forward it to me. A little while later, I had a missed call and voicemail from the agent. I returned the call, and was advised that I was called on Monday. However there was no missed call and/or voicemail. When I asked about the missing email too, I was advised by the staff member 'I have been snowed under'. Really not good at all, to expect customers to go ahead with mortgage interviews and attend viewings, and then not allow them an opportunity to put an offer in, whilst at the same time stretching the truth. Utter waste of time, especially considering I had already waited to hear back for months during the lockdown, and the same staff member had claimed that a number of emails that I had sent during the lockdown, had never been received either!
3rd Jun 2020 (5 years ago)
R Moss
I'd just like to thank Laura and Manisha for helping me buy my first home, the service they provided was very professional and I would definitely recommend them to friends and family. Thanks for all your support
Buyer
13th Mar 2020 (5 years ago)
T Iqbal
The team at Bilston we’re fantastic. They kept me updated and informed at all stages of the purchase. I wouldn’t hesitate in using them to sell or let any of my property’s in the future. Thanks again.
10th Mar 2020 (5 years ago)
C Shuttleworth
The service I received from Paul Dubberley Bilston was exceptional. I used this estate agent for my sale and purchase. I experienced a very personal service and the team kept me involved every step of the way. Gags was very professional and executed my sale thoroughly to achieve a maximum result. Manisha was always available to give advice and reassurance whenever I needed it and throughout the entire process. Thank you! I would highly recommend!
Seller
23rd Feb 2020 (5 years ago)
M 92
The staff at Paul Dubberley in Bilston have gone above and beyond to help myself and my family get situated, especially Jaime. Would highly recommend to anyone really, appreciate all the help. The staff and Jaime in particular have been really friendly and professional throughout the whole renting process
Tenant
20th Feb 2020 (5 years ago)
N Parkes
Jaime helped us through the whole process from showing us round our house to moving in, she answered all our questions and was always really nice. We haven’t had any problems but if we ever have any questions about the house or contract the staff at Paul Dubberly have been quick to respond.
29th Jan 2020 (5 years ago)
L lovell
100% 5* agents. The best Ive ever dealt with. The process from start to finish was smooth fast and easy!! sophia and jamie are the best both helpful and quick with all responding!! Thank you all xx
23rd Jan 2020 (5 years ago)
M Marsh
Really impressed with the amount of support from the lettings team in Bilston. Helped me every step of the way and explained the lettings process thoroughly to me as it was my first time letting! Would 100% recommend them! 5 Star without a doubt :)
Landlord
10th Dec 2019 (5 years ago)
C Shelley
Jaime showed us round our new home,Such a lovely lady moved in a week after the viewing.I was kept informed daily by Jaime & Aaron on the progress of the application it all ran very smoothly & quickly was a pleasure to deal with both Jaime & Aaron would highly recommend.
Tenant
9th Oct 2019 (5 years ago)
W Wedge
Great staff. Big thanks to laura brown for all her work dealing with my mortgage application and all the follow up paperwork. Highly recomended
6th Sep 2019 (5 years ago)
A R
I would like to say Laura Brown (mortgage advisor) at this branch works so hard to meet your needs. I didn’t have to lift a finger! All done for me. Very professional an also very personal at same time! No rushing in an out like you would imagine. All boxes ticked would highly recommend. Amy
26th Aug 2019 (5 years ago)
t
As first time buyer we was very anxious, on meeting Laura (mortgage adviser) she put us to ease and she has helped us with every aspect of the buying process. She is absolute god send to paul dubberley. We have had a very tricky time with purchasing as we have had to deal with mines but She has been with us every step of the way.
We would advise anyone who is buying a house to go see Laura. Honestly can not thank her enough!
Buyer
31st Jul 2019 (5 years ago)
A Young
Absolutely fantastic lettings team. The house viewing we had was warm and welcoming, we were given the space and time to view the property and were well informed about all aspects of the property. The team got the ball rolling very quickly and Vicky in particular put in a considerable amount of leg work. We were constantly kept up to date throughout the process and the staff were incredibly polite and friendly. We would happily return to this estate agents in the future and would highly recommend it to others.
8th May 2019 (6 years ago)
S Lyn
I was new to the area when I began my property search, my overall experience was great.
Aaron was very helpful & spoke through all difficulties queries I had, he was very understanding, patient and thorough.
If there was anything he wasn't sure about he would speak with his superior and they were always happy to clarify.
I have now successfully moved into my property and I am happy with the process.
Thank you Aaron and Vicky for all your help, it was worth the wait.
I would recommend Paul Dubberly to anyone looking to let. Truly wonderful customer care & services, quality informed agents. Thank you all.
Landlord
4th May 2019 (6 years ago)
G Simpson
Laura Brown who is the mortgage advisor of the is branch was exceptionally helpful with arranging our mortgage for us. Very informative and efficient to meet the deadline of our current term expiring. Thank you Laura!
25th Apr 2019 (6 years ago)
J C
Brilliant service from Paul Dubberley in Bilston. Excellent communication from Leon in particular. I would definitely recommend to anyone.
25th Apr 2019 (6 years ago)
S owen
Laura Brown | Mortgage Services Consultant
Purchasing a new (to me) home i decided to use the in house service of Paul Dubberley ,Bilston for my Mortgage...
At this branch,the mortgage consultant is Laura Brown & today i had an appointment with her to guide me through the process.....
I have to say, Laura is Brilliant... Instantly,she put me at ease...Her professionalism is without question ...She has an easy going nature & a ready smile with the ability to answer questions clearly & precisely..
Laura completed the paperwork ,,Explaining it as she went....
I had a few questions & she answered them in an unrushed manor & made sure i was happy before we proceeded.....
At the end she ran through it all again to make sure i was happy before i signed anything.....
To sum up....
Laura is Knowledgeable & professional & a total assert to
the Paul Dubberley team .....
Thank you Laura
Buyer
17th Apr 2019 (6 years ago)
M Borys
I thought its professional agency but not, really unhelpful people. 4times i reported failure with house and still nothing sorted out
13th Nov 2018 (6 years ago)
M Edkins
Superb customer service by Holly, unlike a lot of agencies out there. Since first contact when I rang to query about a property she has been very helpful, profesional and polite. She has been there every step of the way to sort the moving in into one of their properties. She's definitely an asset to the company!
Tenant
7th Oct 2018 (6 years ago)
F mutter
We have had dealings recently when some properties became vacant. They showed themselves to be friendly and professional and the properties we're let in no time at all. We dealt mainly with Holly who was really impressive.
Landlord
25th May 2018 (7 years ago)
J Parekh
I have recently purchased a property through Paul Dubberley, and they have been extremely helpful, friendly and professional. A big thank you to Hayley, Leon and Holly.
Buyer
24th May 2018 (7 years ago)
K Patterson
Fantastic service from the team at Paul Dubberley bilston. Sold our house through them within hours. The team are very friendly and helpful they supported us every step of the way through selling our property and also buying our next property. I'd recommend them to anyone.
Seller
23rd May 2018 (7 years ago)
Z Adey
Lovely, helpful, friendly staff. Helped to complete sale by chasing up solicitors. Would definitely use Paul Dubberley again if we were to move and have already recommended to friends and family.
Seller
23rd May 2018 (7 years ago)
G young
Lovely experience of all the staff in branch. Did a mortgage with the broker and would recommend to anyone.
23rd May 2018 (7 years ago)
C Enow
Very bad service and the agents are very rude to people. They treat customers differently which ia very bad.
12th May 2018 (7 years ago)
C Scriven
Called to book a viewing weeks ago and never received the promised call back. Decided to try and book it through Rightmove and got an instant call back. Advised they would confirm viewing and get back to me. That was last week and still heard nothing. Sent an email to them to chase up but that hasn't been acknowledged. Not good.
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