I purchased an apartment at Cardiff Pointe from Savills Cardiff and I cannot thank them enough for the fantastic service I had from them. The team at the office where superb and rectified every issue I went to them with. Once again thank you Savills for the fantastic experience I have had of purchasing a property from yourselves. :)
Really disappointed with the level of service. Very unprofessional!!! Full of empty promises.
10 out of 10 for a brilliant service
My wife and I have encountered many different estate agents, but the John Francis team at Cardigan have really impressed us in selling our smallholding and have been head and shoulders above the others. We can not recommend them highly enough.
Dr Stephen Fitzgerald
Lack of knowledge and enthusiasm of the property. Not shown around, just left to wander around and didn't know info concerning council tax band and just told to look on web. Fees are overpriced and not competitive when compared to smaller firms.
We rented under Philip Ling for 6 months, in which time we did have some issues that needed addressing with the property. They were always very professional and helpful in dealing with any concerns we had. All staff are friendly and fair, we would definitely recommend them to others.
Mr Ling refused to forward an offer on a house as he said it would insult the owners. (The offer was no less a drop than we have had accepted on other houses in the area and was a starting offer). Five months later I'm told the house is still for sale and has had no offers! Now says he did forward the original offer but didn't bother to file it as it wasn't worth filing. It would have been nice to have been told that our original offer had been refused in January then we could have put in a higher offer. It would also have been nice not to have been spoken to so rudely today.
An efficient, organised and punctual service throughout. Good clear advice and support through my searching and eventual purchase. Thank you for a great service.
Excellent professional service. Courteous, polite and always available. They offered excellent advice, and kept me fully informed of all viewings and the opinions of the prospective purchasers. House was sold for the advertised selling price. Definitely recommended.