Just ended a rental and found Paula very prompt and professional throughout my tenancy. Would certainly use again
Landlords/Tenants AVOID! Contacted these peoeple about 8 times with for just a general viewing of a rental property, eventually got a viewing, liked the place and contacted them another 4 times via phone and email with no contact back at all, completely unprofessional.
They are understaffed, it seems they have 2 people who work in the lettings and both are only in the office half a day at most, never mind the lack of professionalism if you do manage to get hold of the lettings team. I would not like to imagine if you were to have a problem with your rental property or an urgent matter that needed attending to.
This estate agent is nothing but a wolf in sheep's clothing with a nice logo and branding but completely unprofessional beyond that, would not recommend.
Avoid at all costs as a seller. Poor communication, promises made and then denied. Have to show viewers round yourself. Have to chase up feedback yourself. Precious little effort to market your house, relying on Rightmove to generate interest. All in all a terrible level of service, AND we have heard similar accounts from OTHER sellers in the area. Would give positive feedback if it was warranted and in this case 0 stars if it was possible.