15th Aug 2024 (10 weeks ago)
Having a tenancy with MSL has been as you'd expect a tenancy to go. Until it got to the end of it. I left the house with the rooms, living room and kitchen in a good state, nothing a quick hoover and spray couldn't fix. Yet MSL have decided to charge £350 for 'deep cleaning'. I lived there for a full academic year and cleaned every so often as required, and it was never once in a 'deep clean required' state as long as I was there with four other people, let alone after everyone had left and cleaned up behind them. It is a landlord's requirement to have the house cleaned before new tenants move in, why should I be charged for general upkeep of the property? They have also decided that to cover up blue tac stains, they require the entire room to be redecorated because why not right? Charging me £120 for some paint touch ups MSL are a complete joke. It seems they're charging money just because they can. Stay away from them at all costs.... Read more