We have been looking at rental property with high street agents and the service on the whole has been awful.
Jones Peckover stand out as the best by a mile, friendly knowledgeable staff who responded to queries promptly.
Well recommended to help reduce the stress of moving.
9th Sep 2021 (13 weeks ago)
Dawn Parry was blunt from the start when I enquired about one of their properties for sale. She should not be selling anything let alone someones property. At the end of our emails, Instead of arranging a viewing she said " I will give you a call within the next few days and arrange an alternative date." as I was not able to do the one time offered to me. Two weeks later I contacted Dawn asking why she had not contacted me, she said she did not have the correct number. I asked why she did not email me if that was the case and Dawn replied with "I have received 100s of emails regarding this property and did not have the time to trawl through them all again." Exactly what you want from an estate agent, Good Job Dawn!
A customer service course may do well for Dawn. Makes sense that the only good review is from someone who shares the same surname... Do not sell your property with Jones Peckover as they just "Don't have time"....
30th Sep 2019 (2 years ago)