I found Nigel Poole estate agents very helpful and friendly and did all they said they would do
Mrs p Bowell
This company put a massive "For Sale" sign in the middle of our front garden EVEN THOUGH WE ARE NOT SELLING OUR HOUSE!!! There is now a massive hole in our lawn and the neighbours think we are moving!!
Must be desperate for business if they need to sell houses that aren't for sale!!
We are extremely grateful to Jeremy and his Reeds Rains team for their services. A high level of their marketing expertise, professional skills and great enthusiasm made the sale of our house a pleasant journey - there was a plenty of interest on our property and we got the asking price offer in only 6 weeks! We also found the services from ReedsRains's financial advisor Stewart very helpful and highly professional. Many thanks, the given advice was really appreciated - it helped us to make some important financial plans.
They are very fair, good communication and customer service. Have always treated me with respect as a tenant. I would reccomend them!
Property let very quickly and information passed on quickly to start with. Was not informed about tenant passing checks until I chased this up. Maybe better to be assigned one person from the office who deals with each client rather than about 3 people so wires aren't crossed! A bit last minute in terms of reviewing the tenancy agreement- just 1 working day before tenants were due to move in!
When organising to view the property we have been very happy with the service. After a few months went by we started to notice reoccurring issues happening with the boiler,oven and drainage system. There have been 2 occasions where we have had to miss days at work due to the boiler not working and both times been given 2 different times the landlord would arrive only to be told he was going to be later when we've called to enquire why he was late. Not helpful after the contract had been signed and I wouldn't use again.
I'm really happy that Gusteron Palmer and James were our letting agency for more than a year. They are providing the best service you would ever expect. Even after we moved to different area they are still taking care after us. Thank you guys!
If you need excellent service don't hesitate to contact them. Strongly recommend!
Feedback of 22/8/16 from Mr & Mrs B 'An efficient, considerate and professional service from start to finish which made the whole process stress free' ref P5325
Professional, friendly and punctual services - Penny and Laurence are fantastic and keep you informed every step of the way. I would reccomend Red Homes to anyone needing a local hard working estate agents and I know where I will be going in the future! Thanks guys
Avoid this estate agents at all costs! We attempted to purchase a property from Red Homes. Penny was extremely rude, abrupt and unprofessional. We received unwanted contact throughout from Penny who thought she was a solicitor when really she was just a 'friend' of the vendor. She was very aggressive and argumentative over the phone to us and told lies to us and the vendor to please the vendor. We were at the point of exchange and were refused any completion date of any kind and are now homeless as a consequence of Penny's incompetence. Our very bad experience with Red homes ended with them advising our vendor to pull out and re-market the property ending the conversation with 'good luck' and slamming the phone down on us. Avoid at all costs if you want a proper estate agent!!!!!