My experience was excellent. The representative was helpful beyond belief. When you have not move home that many times, it was joy to be guided through all the issues. Well done to all at Sowerby Bridge and Mr Stephen Revell.
If you use their recommended solicitors you can claim back £180 for the cost of a new EPC. What the staff fail to tell you is that you won't be automatically refunded this money. You have to request it. And you only find this out when you ask. It is probably buried deep in T&Cs somewhere but I feel it should be easier. Also do NOT use their recommended solicitors at all. A simple cash sale with no chain should not take 4 months. Solicitors acting for both parties were the ones recommended by WH Brown You have been warned.
All that said the people in the office are great. They just suffer from being part of a large organisation.
I wouldn't hesitate to recommend Reeds Rains in Hebden Bridge. Matthew and Samantha and the rest of the team we're really helpful from start to finish and kept us informed all the way through the sales process and were always on hand to advise or answer any queries. Its a very rare thing these days to get such good customer service. Thank you guys - you made a hard process a lot easier.
Matthew, Emma and the team at Reeds Rains in Hebden Bridge have just helped us sell and buy properties in the town. It wasn't straightforward and they have been absolutely brilliant throughout the entire process.
The valuation was sensible and fair, the photos on the listing were fantastic and they made sure they got us the best price possible.
When we hit a hurdle they would jump in to action and do everything they could to sort it out. The communication has been brilliant and unlike other experiences I have had, I always felt I was talking to someone who understood my situation and was doing everything they could to help.
I can't recommend them highly enough.