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  1. Home
  2. Reeds Rains - Hebden Bridge
Reeds Rains - Hebden Bridge Logo

Reeds Rains - Hebden Bridge

Opens tomorrow at 9:00am
10 Bridge Gate, HX7 8EX
Reeds Rains Hebden Bridge are an estate agent in Hebden Bridge. They mainly list properties in HX7, OL14 and HX2. Over the last 6 months, they've listed 70 properties, with 36 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Reeds Rains - Hebden Bridge Reviews (191)

Have you used this agent?
  1. 95% 5/5 Stars
    95%
  2. 0% 4/5 Stars
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  3. 0% 3/5 Stars
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  4. 0% 2/5 Stars
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  5. 5% 1/5 Stars
    5%
All (191)
Seller (71)
Buyer (46)
Landlord (5)
Tenant (15)
General (54)

Anonymous Homeseller

5/5 Stars
Absolutely fantastic highly recommend... Read more
Seller
21st Dec 2024 (8 weeks ago)

G Hackett

5/5 Stars
Very happy with the support we had from Sam at Reeds Rains in Hebden Bridge who was really helpful and responsive throughout the whole process.... Read more
28th Oct 2024 (16 weeks ago)

G Hugill

5/5 Stars
Sam, Mat and the team at Hebden Bridge were brilliant. Friendly. Professional. Great communicators. Many thanks for all your help and guidance.... Read more
18th Oct 2024 (18 weeks ago)

K Janicwiez

5/5 Stars
Sold two of my properties, great service, Victoria's communication was perfect throughout. Highly recommend.... Read more
Seller
15th Oct 2024 (18 weeks ago)

C F

5/5 Stars
Recently completed on our dream property listed with Reeds Rain- Hebden Bridge. Sally was the property coordinator for our vendors and she did a great job relaying our queries to our vendors and providing responses back to us. She kept us informed and helped us built a great rapport with our vendors. We couldn’t be happier with the service provided by Reeds Rains from a buyer standpoint.... Read more
Buyer
14th Oct 2024 (18 weeks ago)

B Ayres

5/5 Stars
Professional service at Reeds Rains Hebden Bridge Some 10 months before we put our house on the market we invited a number of agents to view and value our property. During this process we found Matthew from the Hebden Bridge branch to be the most professional and interested in our house. Throughout the initial visit he was relaxed but very professional asking astute questions and clearly absorbing the detail. When we did decide to put our house on the market he made the process as seamless as possible and did a great job at guiding us through the current process. Sally was our designated coordinator through the sale and we were very impressed by the level of proactive communications we had from her, keeping us informed as we looked for a buyer and very good at keeping in touch with our buyer as well as being an excellent conduit for communication with everyone involved. I would have no hesitation other than to recommend the Reeds Rains team in Hebden for anyone considering the sale of their property within the local area.... Read more
Seller
25th Sep 2024 (21 weeks ago)

J Midgley

5/5 Stars
sally helped us sell our property and was very helpful in sorting and chasing all the people in a selling chain . she went the extra mile on more than one occasion and got us over the line . she was informative and always rang when there was something to tell us . j midgley july 2024... Read more
Seller
25th Sep 2024 (21 weeks ago)

R Jones

1/5 Stars
I have both bought and rented through reeds rains Hebden and I would never use them again!... Read more
21st Sep 2024 (21 weeks ago)

H Wilby

5/5 Stars
Highly recommend! Sam and Sally have been absolutely brilliant with helping on our sale & purchase. They made sure everything from start to finish was stress free and couldn’t do enough for us. Such a professional & friendly team. We will definitely be using them again in the future.... Read more
Seller
30th Jul 2024 (6 mo. ago)

R Neat

5/5 Stars
It was a long and difficult sale but they were always encouraging and when it was finalised we all breathed a sigh of relief. Nice people. Thanks to the staff... Read more
Seller
7th Jul 2024 (7 mo. ago)

S hildred

5/5 Stars
Victoria from was fantastic! She showed me around a few properties was incredibly knowledgeable and patient throughout the process. Her friendly and professional approach made the experience enjoyable and stress-free. Highly recommend her services!... Read more
24th Jun 2024 (7 mo. ago)

P Greenwood

5/5 Stars
I am looking for a property in the area and had a very interesting conversation with Reeds Rains in Hebden Bridge. The assistant was very professional and knowledgeable about the area and the properties that were available that fitted my requirements. I will look at the property information and make further contact with Reeds Rains to arrange a suitable time to view. A very pleasant experience, thank you.... Read more
24th Jun 2024 (7 mo. ago)

F Taylor

5/5 Stars
We recently completed the sale of our house in Luddenden in 6 weeks (!!!) with Reeds Rains after it being on the market with another agency for months prior. They were helpful and efficient every step of the way and always happy to chat through the process. I would definitely recommend them to anyone selling (or buying!) in the Halifax area.... Read more
Seller
21st Jun 2024 (7 mo. ago)

D muir

5/5 Stars
Great support from Matthew and the team, friendly and prompt responses to any queries... Read more
18th Jun 2024 (8 mo. ago)

P Cole

1/5 Stars
Avoid, worst estate agency I've dealt with in 40 years. Totally unprofessional, enough said ! Avoid unless be prepared to be disappointed and frustrated. In response to Reeds rain feedback , my feedback as you are aware has nothing to do with the outcome of the sale but your office standards and behaviours but possibly the outcome may have been more positive if Reeds Rain had been more professional. It was a mutual decision for me to pull out of the sale due to further risks that became apparent. I would advise you discuss with your vendor, he has the same opinion and unfortunate experience of Reeds rain as myself. Fortunately, we have found a better property with a better agent, greater believer things happen for a reason ????... Read more
Buyer
17th Jun 2024 (8 mo. ago)

K Reynolds

5/5 Stars
Matthew from RR Hebden recently valued my house. He was extremely helpful - offering clear advice and guidance as well as practical tips about the Hebden Bridge market and other comparable properties. I would definitely use RR again if/when I come to sell the property.... Read more
Seller
3rd May 2024 (9 mo. ago)

R R

5/5 Stars
Great experience with a property in BD6. Jamie and the team are awesome! Been here for a month now and love my new place.... Read more
Tenant
21st Feb 2024 (11 mo. ago)

G Riley

5/5 Stars
Big thank you to Sam! Her support and guidance throughout buying a property was excellent. She was reassuring, understanding and has the patience of a saint! Thanks Sam!... Read more
Buyer
15th Feb 2024 (1 year ago)

E Gillan

1/5 Stars
Honestly I don’t really understand all of the 5 star reviews on here and the website. My experience with reeds rains has been absolutely shocking. To start off my bedroom had no heating or insulation, and was told to use the tiny portable heater until I asked for heating to be installed, following the flu I had resulting from this. Through the whole 12 month tenancy from the day we moved in there was a leak, resulting in us leaving around a month early as it wasn’t safe to be there, water leaking into plug sockets and al over the hob. We were refused any compensation for this and quite frankly every time I spoke to reeds rains the level of care for us was basically non existent. Yes workers were sent but they were very shoddy and only providing temporary solutions. When Olivia worked there we all felt very fobbed off by her and put on the back burner, my experience with other staff there wasn’t great either. I have only spoken to Tia a couple of times and she has been great, the new lettings manager has apologised to one of the other tenants for the issues we have had but sadly too little too late. I am greatly disappointed in my experience with reeds rains, days to reply to emails now it seems and lack of communication and duty of care overall is shocking- please save yourself the problems and rent elsewhere.... Read more
Tenant
29th Nov 2023 (1 year ago)

S Berek

5/5 Stars
Great experience buying our first home through reeds rains. Was able to view without feeling any pressure or hard sell. Felt really informed every step of the way. Super friendly professional service. In particular can't thank Sam at the hebden bridge branch enough, always on the ball, bent over backwards to get things sorted :) very much recommended !... Read more
Buyer
19th Nov 2023 (1 year ago)

S Bileckyj

5/5 Stars
Superb professional service from the outset. We were kept fully informed at all times and Matthew and the team at Reeds Rains responded to our requests and concluded with a sale to everyone’s satisfaction. A completely painless process without a single hitch.... Read more
Seller
16th Oct 2023 (1 year ago)

R Chadwick

5/5 Stars
We have recently brought a property in todmorden. Our seller had sold to us via Reeds rains, Sam their allocated estate agent was a God send! Honestly don't think we would have been in our new home so soon if it wasn't for her guidence and support. The service we received from reeds rains was outstanding, above and beyond. I only wish we would have sold through them ourselves now. Thankyou!... Read more
Buyer
10th Aug 2023 (1 year ago)

C N

5/5 Stars
We had a fantastic buying experience. Sam Williams was great. She kept us in the loop and always responded to our queries promptly.... Read more
Buyer
8th Aug 2023 (1 year ago)

J Graham

5/5 Stars
Excellent communication and very proactive.... Read more
19th Jun 2023 (1 year ago)

J Roden

5/5 Stars
Just sold a house through Reeds Rains (Hebden Bridge). They were brilliant from start to finish. We chose them because when Matthew came to value the house he brought paper examples of properties he had sold in the surrounding area, He was really positive about the property when I think the other estate agents weren't. His valuation was absolutely spot on. Massive thanks to Jourden for handling the sale and answering all our many, many queries! Also thank you to Zach too :) You've all been fabulous.... Read more
Seller
2nd Jun 2023 (1 year ago)

S Greenwood

5/5 Stars
Reeds Rains, Hebden Bridge have just sold my property and from the initial meeting have been incredibly easy and professional to work with. Matthew advised us the current market valuation, which was significantly higher than the other agents we saw, and they achieved us a great price, in a very short space of time. Jourden, our Sales Negotiator was super efficient and always got back to us when she said she would, just really friendly and was quick to explain what the current situation was. I would highly recommend Reeds Rains for a quick, efficient sale.... Read more
Seller
2nd Jun 2023 (1 year ago)

P Walsh

5/5 Stars
Olivia at the branch is very helpful and knowledgeable. Helped me out as a landlord with a tenant find and set up . Always kept in touch at every step of the way making it a very easy process. Excellent service.... Read more
Landlord
24th Apr 2023 (1 year ago)

C Barnet

5/5 Stars
Brilliant service, thanks again Jourden and team :)... Read more
29th Mar 2023 (1 year ago)

K Schofield

5/5 Stars
I have previously rented a property through the Hebden branch and they were incredibly helpful. Having heard so many horror stories about letting agents not caring about their tenants this couldn't have been further from the truth. Any repairs needed were done swiftly. Wouldn't hesitate to rent from them again. Zack, Matthew & Sam are so helpful and always go above and beyond.... Read more
Tenant
2nd Mar 2023 (1 year ago)

T Brown

5/5 Stars
Absolutely superb. Bought my first home with Reeds Rains, Sam and team did an amazing job getting things sorted and were helpful and easy to contact throughout. Cannot recommend enough.... Read more
Buyer
24th Feb 2023 (1 year ago)

S Taylor

5/5 Stars
Extremely helpful and polite staff at the hebden bridge branch, would highly recommend.... Read more
23rd Feb 2023 (1 year ago)

G Biglin

5/5 Stars
Really helpful and informative staff. 100% recommend!... Read more
22nd Feb 2023 (1 year ago)

A Mahmood

1/5 Stars
Please avoid! Don’t bother with the reeds rains branch in hebden bridge- poor customer service, everyone’s attitude stinks especially Zach and the branch manager Matthew, unhelpful and have no respect whatsoever. If you have a tenancy through them please expect to be ignored, nothing to be done about issues and for the team to belittle you. I have had the worst experience over the past 2 and a half years and finally happy for it be done and over with! If you are thinking of buying/ selling or renting via reeds rains hebden bridge, please be prepared for the above and for the team to pass you around so they don’t have to deal with you. On a last note the only person who seems to care or have any compassion and deal with issues or try assist is Olivia (letting manager) so if you plan on getting to the bottom of things please ask for her.... Read more
Tenant
17th Feb 2023 (2 years ago)

A Varey

5/5 Stars
I have just purchased a property from Reeds Rains and can’t thank them enough. They have made the whole process a stress free purchase. The staff at the Hebden Bridge office couldn’t of been more helpful. I will be highly recommending them and would definitely use there service in the future.... Read more
Buyer
7th Feb 2023 (2 years ago)

J Sutcliffe

5/5 Stars
I’ve just sold a property through Reeds Rains Hebden Bridge and the service was excellent. Special thanks go to Matthew for getting us the offer for so quickly and to Sam for seeing the sale through to completion. Would 100% recommend.... Read more
Seller
2nd Feb 2023 (2 years ago)

A Leyssens

5/5 Stars
A big thank you to Jourden and Matthew for helping with our house purchase. It ended up being a complex one and they were very supportive and helpful throughout.... Read more
Buyer
20th Oct 2022 (2 years ago)

R Melton

5/5 Stars
Sam at Reeds Rains was incredibly helpful and friendly. She made the experience a pleasure. Sam was efficient, knowledgeable and offered lots of local advice. thank you!... Read more
15th Oct 2022 (2 years ago)

M Smith

5/5 Stars
Purchased my first home with the help of Reeds Rains in Hebden Bridge! Jourden Oxley went above and beyond to help us with any concerns and updates regarding the sale of the house. She always responded promptly either via email or telephone call. Jourden was always polite, profession-able and extremely knowledgable in her line of work. Whenever I had issues with my solictor, Jourden would always take the time to help solve issues and answer any questions I had. She made the process of buying our first home a lot less stressful and I always felt re assured by her. The staff at the hebden bridge office were always welcoming and polite and willing to help. I could not recommend Jourden Oxley enough! Especially if it is for your first home! She was outstanding. Thank you!... Read more
Buyer
23rd Sep 2022 (2 years ago)

P Milan

5/5 Stars
Had a great experience with the reeds rains team in Hebden Bridge. Every member of staff have been brilliant. They assisted me with buying my first home and have been supportive throughout, special thanks to Sam and Jourden, always there when i needed to call to ask about something. Couldn't recommend a better agents in town. Thanks team.... Read more
Buyer
23rd Sep 2022 (2 years ago)

C Entwistle

1/5 Stars
Found a property on their website, my partner requested a viewing, told no because they couldn't find keys, she tried again a week later same story, so I phoned up the next day saying I wanted to make an offer and suddenly the keys become available and they got me in to view the following day. During the viewing the young blonde girl 'showing' us around literally did not look up from her phone once, couldn't answer any questions regarding the property, rolled her eyes when we asked about anything, we went for a second viewing with the hopes of actually making an offer, she tried to talk us out of going which was odd, we get there she does the whole phone thing again and pulling her face, at the end I say I would like to make an offer to which she said unfortunately we've just had a cash offer which they've accepted, and they won't entertain your offer because our house hadn't sold yet. I said I'd go with the other agents the house was up with in that case to be told I would be breaking the law if I made a bid with someone else because she introduced us to the property, even though she refused to take my offer!? Honestly the worst service imaginable, I won't ever deal with them again and certainly will be telling people the same. Funnily enough in the weeks that have followed we've viewed several other houses and every single agent has said they've only heard bad things about them. We lost the house we wanted but at least we didn't line their pockets.... Read more
Buyer
22nd Sep 2022 (2 years ago)

L Connor

5/5 Stars
Highly recommend Oliva and the rest of the team at Reids Rains in Hebden Bridge. Olivia was very professional and knowledgeable of the local property market when we were thinking of putting our property up for rent. The fully managed package is thorough and provides great peace of mind. We know our property is in good hands!... Read more
Landlord
4th Sep 2022 (2 years ago)

K Laycock

5/5 Stars
Such helpful staff!... Read more
24th Aug 2022 (2 years ago)

J Burt

5/5 Stars
Absolutely fantastic team, who worked tirelessly and cheerfully in a long purchase process.... Read more
Buyer
14th Aug 2022 (2 years ago)

J Harris

5/5 Stars
We bought and sold our property Severn years ago with Reeds Rains as our estate agent and just had a free validation service on our home. Matthew Thompson from the Hebdon Bridge branch carried out the valuation he was on time, sensitive to our privacy by talking inside our house, had carried out useful research on recent house sales in our area and made comparable matches. Matthew also gave good advice on additional added value for our home and garden improvement plan. He was knowledgable and professional which we really appreciated as especially the valuation was a free service. Thankyou Matthew.... Read more
11th Aug 2022 (2 years ago)

S H

5/5 Stars
We moved back to the north west after three years in Scotland and really struggled to find a house - the property market is really tough at the moment. After missing out on more than five of them, Sam found us a house in the exact area of Heptonstall we wanted. It was a difficult purchase due to the owner living out of the area, and some issues which were flagged up in the survey. Our solicitor wasn’t the most efficient either but seven months after having our offer accepted, we got the keys and we’re very happy. Sam was absolutely fantastic from start to finish - she chased up solicitors, acted as go-between and I can honestly say she steered the whole thing through to completion. She was also lovely to deal with. It’s been a long journey but it was worth it. I’d recommend Reeds Rains in Hebden to anyone, they were extremely professional and went the extra mile. Five stars!... Read more
16th Jun 2022 (2 years ago)

M DAVIES

5/5 Stars
An excellent service from everyone in branch. Extremely helpful and great customer service.... Read more
7th Jun 2022 (2 years ago)

E Adams

5/5 Stars
Olivia helped with everything we needed and constantly stayed in touch throughout the whole process.... Read more
1st Jun 2022 (2 years ago)

J Kay

5/5 Stars
We happily worked with Reeds Rains Hebden Bridge earlier this year to purchase our first home. Throughout the entire process we couldn't have asked for a better estate agents. Sam and the team went above and beyond their duties as undoubtedly without them we would have lost the property completely. We can't thank them enough and we would recommend them to anyone looking to rent or buy within the area.... Read more
Buyer
26th May 2022 (2 years ago)

R Warrillow

5/5 Stars
We dealt with Olivia in the branch mostly, but every person we came into contact with, in person or by phone, were friendly and helpful. Olivia was really good at keeping us up to speed with what was going on, patient with us during any queries, efficient, friendly and everything we could have asked for.... Read more
12th May 2022 (2 years ago)

B Mitchell

5/5 Stars
Would strongly recommend Reeds Rains Hebden Bridge. Really friendly and efficient team who made the purchase of our first home run very smoothly.... Read more
Buyer
10th Sep 2021 (3 years ago)

L Smith

5/5 Stars
Reeds Rains acted for the house we were buying and were a godsend! Particularly compared to the estate agents we had used, the quality of service received was remarkable! Zach kept in constant contact, chasing everyone up when needed and keeping me informed. He was also an absolute pleasure to deal with! Made such a stressful process much easier!... Read more
Buyer
27th Aug 2021 (3 years ago)

C Stomper

5/5 Stars
Very attentive, honest and personable staff.... Read more
30th Jun 2021 (3 years ago)

M Williams

5/5 Stars
I just wanted to call out the really positive experience I had dealing with Reeds rains Hebden on a recent house move from South to West Yorkshire. Zach was great in pushing forward the purchase of My house. He kept everyone upto speed with the honest state of play and was always on the front foot in bringing together the solicitors in the chain - so much so my solicitors even commented on how good he was! Also he went the extra mile in giving me a locals view on the amenities, schools etc - which has helped me settle in really well! Thanks again for the stand out service!... Read more
Buyer
28th May 2021 (3 years ago)

L Coates

5/5 Stars
Reeds Rains help my family and I secure our dream home. From the first viewing to conpletion, they were extremely professional throughout! Sam was very approachable and kept us up to date every step of the way.... Read more
Buyer
8th Mar 2021 (3 years ago)

T Watson

5/5 Stars
Very polite... Read more
4th Mar 2021 (3 years ago)

K Harrison

5/5 Stars
Zach at Reeds Rains Hebden Bridge was very helpful in pushing through our house purchase as quickly and smoothly as possible. He kept us well informed of the process at all stages and chase other parties when needed to keep thing progressing. I'd definitely recommend Reeds Rains. Thanks Guys!... Read more
Buyer
1st Mar 2021 (3 years ago)

M Hartney

5/5 Stars
The whole team at Reeds Rains, Hebden Bridge were great during my recent house sale and has restored my faith in estate agents. I'd like to single out Zach who was brilliant, kept all parties informed, and was in touch with constant updates even before my own solicitor! Would highly recommend their services, especially when it can be a very stressful time. I felt confident with their handling of the sale throughout.... Read more
Seller
1st Mar 2021 (3 years ago)

E Boldizsár

1/5 Stars
I had nothing but grief one after the other with this Reeds Rains during the 2 years I was renting through their Hebden Bridge office. At the beginning of my tenancy I was informed by an agent that the shower was broken but they had already arranged it to be fixed. I had to contact the maintenance department after waiting for a month for someone to come out and fix it. They have hardly returned my calls and I had to send numerous emails and I made weekly phone calls for something to happen. After a month of calls, emails and my visits to their office they finally arranged a contractor to come who did not turn up twice to the arranged appointment leaving me waiting at home all day. He finally turned up without tools, had a look at the shower and disappeared again. It took another 2 months of calls and emails to the agency for it to be finally fixed. After this 4 months of stress I was dreading for something else to break in the house because I knew I cannot rely on Reeds Rains to fix it as it should. They hardly ever replied to any emails I sent them about anything let alone helping me. When we renewed the contract the next year Reeds Rains failed to sort out my direct debit according to the new arrangement. Therefore I was paying the wrong amount of rent for months without knowing. I had to pay the difference myself through BACS after receiving warning emails from Reeds Rains that I owe them money. I believe it is the agency’s duty to amend my direct debit so the right amount of rent gets paid every month. When I moved out they requested me via email not to attend the checkout inspection due to the pandemic which request is a breach of my rights as a tenant. Then they sent me a list of things and repairs I should pay for yet I believe I left the house in a better condition than it was when I moved in. They tried to make me pay for a missing item that I already returned to the local agency who confirmed it in writing and also for a repair that was clearly not originating from misuse but bad construction of the building. I had the impression during this whole process that the agency did not even attempt to assist in the communication between myself and the landlord to sort out the dispute smoothly. Thankfully my dispute against these charges was successful through an independent dispute company but the whole event left me with unnecessary stress and anxiety. My moving out day was a week after my last rent was due and I asked the agency for instructions to pay for this last week. They told me that they will send me an invoice separately which they never did. They wanted to deduct the last week's rent from my deposit which I agreed for them to do so. When the deposit dispute ended I received an email asking for last week's rent and threatening me with bad credit scores if I don’t pay. Yet again they were incapable of arranging payment to the landlord. Despite being a good tenant I was treated with disrespect and ignorance by Reeds Rains all along. I am deeply disappointed in the whole company. Sadly the attitude I experienced was nothing like the principles they advertise on their website.... Read more
Tenant
26th Feb 2021 (3 years ago)

T Parker

5/5 Stars
I dealt mainly with Matthew and Zach who represented the seller we were buying off. Always helpful and quick to respond, even if I couldn't get through right away. Everyone I spoke to was polite, professional and helpful all through the process :) Special shout out to Matthew who helped us right at the end arranging an un-orthodox completion! Thanks again ??... Read more
Buyer
25th Feb 2021 (3 years ago)

I Alderson

5/5 Stars
Thanks to Matthew, Zach, Sam and everyone at Reeds Rains Hebden Bridge who helped us sell a couple of properties in the last few months. I would wholeheartedly recommend them. They provide a great service. The communication was excellent and there was always someone to update us at every point. Best wishes Ian... Read more
Seller
17th Feb 2021 (4 years ago)

M Harrison

5/5 Stars
We used Reeds Rains to sell our late fathers house. From the start Matthew was very sympathetic to us and very helpful throughout the sale process. Their communication was excellent and they kept us fully updated, in addition their advice and guidance was excellent. Thank you.... Read more
Seller
16th Feb 2021 (4 years ago)

R Antcliffe

5/5 Stars
We were kept informed of developments of the sale of our property every step of the way, our emails and calls were answered immediately and the service was always professional yet friendly. Recommended.... Read more
Seller
15th Feb 2021 (4 years ago)

V Cockroft

5/5 Stars
Excellent Service and very personable. We were looked after from the very start to right to the end of the sale. Always someone there to take our call and give assistance. Always keeping us updated. Special thank you to Matthew . Highly recommend them!... Read more
Seller
1st Feb 2021 (4 years ago)

H Crane

5/5 Stars
Had a very good experience selling and buying a house with reeds rains. The team was constantly available and always on top of everything.... Read more
Seller
1st Feb 2021 (4 years ago)

L Couth

5/5 Stars
Bought a property via Reeds Rains. They were extremely responsive and kept everything progressing... Read more
Buyer
26th Jan 2021 (4 years ago)

J James

5/5 Stars
From the outset to completion of buying a property through Reeds Rains in Hebden Bridge, the whole team have been extremely helpful and responsive. Communication and advice has been timely and professional, with excellent continuity. All this during the very difficult year we have all had. Well done on keeping the market going, and thanks, especially to Matthew and Zach for keeping everything on track and for facilitating a relatively stress free special purchase.... Read more
Buyer
3rd Jan 2021 (4 years ago)

C Carey

5/5 Stars
The Staff at Reeds Rain Hebden Bridge were very helpful and professional in the selling of my late Mother's house . They kept me updated with every aspect of the house sale. Always there to listen and answer my queries Thank you to all the team but a big thank you to Mathew the Branch Manager. Highly recommend Reeds Rain at Hebden Bridge.... Read more
Seller
28th Dec 2020 (4 years ago)

J Eastwood

5/5 Stars
Sold are house though reeds rains Hebden bridge what a great service we was dealing with Matthew and Zack can not folt them they was both so helpful and fast to deal with any issues we had we will definitely use them next time we sell best service we’ve ever had... Read more
Seller
26th Dec 2020 (4 years ago)

S milner

5/5 Stars
The sale of our house proved to be a very long drawn out affair, with absolutely no fault attributed to Reeds Rains. In fact they could not have been more helpful and patient with the sale situation we found ourselves in. From the minute our house went on the market we were referred lots of potential buyers by Reeds Rains. Just as it sold, the first Covid national lockdown was introduced. Then local covid tier restrictions were introduced and then we had a very long drawn out sale despite there being a very short “chain”. The whole team at Reeds Rains were exemplary in their professional approach to assisting with the sale of our property despite all the barriers that were continually cropping up slowing down the sale of our property. The sale has now completed just before Christmas. Thanks so much to Mathew and his team at Hebden Bridge branch and we hope you all have a fantastic Christmas despite the unusual circumstances we all find ourselves in at the current time.... Read more
Seller
21st Dec 2020 (4 years ago)

G Haley

5/5 Stars
Reeds Rains in Hebden Bridge provided us with an excellent service. Not too intrusive, but always keeping an eye on things to make sure matters proceeded well, even in the troubled year of 2020. I can't recommend them enough.... Read more
8th Dec 2020 (4 years ago)

J Foulger

5/5 Stars
Just sold our property-Matthew, Zach, Sam, Emma and all the team were amazing. During a very difficult and lengthy sale (not through fault of Reeds Rains), Matthew and the team were always available for help, advice and reassurance. Following our continual chasing, they responded promptly every time, made numerous phone calls and enquiries on our behalf, and were professional and reliable throughout. Would highly recommend!... Read more
Seller
24th Nov 2020 (4 years ago)

D Bailey

5/5 Stars
Having purchased our first property through Reed Rains Hebden Bridge I would say what a great team Zach and Matthew are, very informative an accommodating.... Read more
Buyer
16th Nov 2020 (4 years ago)

P Kenyon

5/5 Stars
I discovered Reeds Rains Hebden Bridge this year and I'm honestly so glad I did. They guided me through two huge moves, I bought, and subsequently rented out, my first property during lockdown - and the process was made so easy by Matthew and Zach - not only are they the most professional and helpful people to work with, they're extremely personable and even when I'm calling eight times a day to check the progress of various things nothing is ever too much trouble. With being inexperienced sometimes I can feel out of my depth but they've taken the pressure off completely and my whole experience being a first time homeowner has been a breeze. Can't thank or recommend the team enough.... Read more
Landlord
12th Nov 2020 (4 years ago)

Fin

5/5 Stars
My fiancé were in an uphill struggle trying to find a rental property untill we got in contact with Zach at ReedsRains. He listened to the conditions of our application and put the enquiry forward to the landlord having spoken to us in detail about our circumstances resulting in our tenancy. He then worked at speed to get the property ready for an early move in date and kept in regular contact with us. The viewing was done efficiently and we had a clear understanding of how the property would be managed I can not reccomend this estate agent enough. Everyone I have spoken to has been polite, friendly and personable. Things have been done with transparency and professionalism.... Read more
Tenant
11th Nov 2020 (4 years ago)

J McGonigle

5/5 Stars
I'd like to thank Matthew for keeping us informed, nagging solicitors in our behalf, and offering support during what was a lengthy and protracted purchase. He tried hard to keep us positive when circumstances conspired to make everything difficult and other parties were not stepping up. I wouldn't hesitate to recommend this small, friendly team who really understand what customer service and good communication really means.... Read more
Buyer
6th Nov 2020 (4 years ago)

L Greenwood

5/5 Stars
I recently rented a property with Reeds rains with the help of Zach. He went above and beyond to help with every detail. He guided me through the rental process step by step and was always a phone call or email away with any questions I may have and answered them straight away. A big thank you to Zach and reeds rains! happily in my new home... Read more
Tenant
6th Nov 2020 (4 years ago)

G Findley

5/5 Stars
Very impressed! I don't think I've ever had a good word for estate agents before now, but Reeds Rains in Hebden have been brilliant. Matthew has kept me updated regularly with what's going on and has offered good support and advice. Don't think of using anyone else!... Read more
28th Oct 2020 (4 years ago)

S Mitchell

5/5 Stars
I had a very good buying experience with Reeds Rains in Hebden Bridge. Matthew and Zach were very responsive and courteous throughout the process. Many thanks once again, I would definitely recommend!... Read more
Buyer
28th Oct 2020 (4 years ago)

Fran

5/5 Stars
Reeds Rains have just sold my house in Hebden Bridge, and have been the friendliest, most professional and communicative people to deal with - everyone in the office has been absolutely brilliant from start to finish. Matthew took impressive photos of the house. I really liked them because they showed off all its best features, but managed to be honest as well, not hiding its flaws or giving buyers any false impressions, which I think is a tricky balance to pull off. Matthew, Sam, Zach and Bethany did all the house viewings, which I appreciated a heap, as I think I would have been too emotional to do them myself. It was a relief to sit on a bench by the river with a flask of tea, knowing that the house was in the hands of the professionals! All the offers were handled perfectly by Reeds Rains, and I am really happy with the sale. Matthew has been a star all the way through, from doing the initial valuation to taking photos to ringing with updates. I have never had to wonder what was happening or chase any information - all my questions were pre-empted, and each step of the selling process clearly explained. I've also spoken to Sam and Zach on the phone, and they have been so positive, professional, friendly, helpful and clear with information too - I can't thank them enough. Even though my house is not a mansion, I feel as though the people at Reeds Rains have treated it as though it was - they've put a lot of time, effort and energy into the sale, and I would recommend them to anyone - 10/10.... Read more
Seller
23rd Oct 2020 (4 years ago)

L martin

5/5 Stars
Excellent experience all round, the lovely Sam helped us moving in to our new property and everything was really easy and stress free! Very professional and friendly!... Read more
8th Oct 2020 (4 years ago)

L Houghton

5/5 Stars
Id like to thank the amazing Emma for the level of professionalism and knowledge she demonstrated during the valuation she carried out for me last week. She really put me at ease and was a credit to Reeds Rains. When I originally booked the valuation, I was dubious and had perceived RR to be dated or old fashioned. But I was pleasantly surprised at how quickly my opinion changed. Emma gave me more information than any other estate agency had and although the price to sell was slightly higher with RR than other estate agents, I was sold & more than happy to pay the additional cost for such professional service. Thank you!... Read more
Seller
28th Sep 2020 (4 years ago)

K Sutton

5/5 Stars
Thank you Reeds Rains, Hebden Bridge for selling our bungalow in Todmorden. Communication was excellent and Zach made the whole process effortless and it was a joy to work with him and the team in Hebden.... Read more
Seller
15th Sep 2020 (4 years ago)

P Crossley

5/5 Stars
We have just completed the sale of a bungalow in Todmorden which required considerable modernisation. Reeds Rains provided a professional service throughout, managing many potential buyers, keeping us informed of progress and providing guidance. I have no hesitation in recommending their services.... Read more
Seller
19th Jun 2020 (4 years ago)

Mosnar

5/5 Stars
Reed Rains Hebden have been excellent in their service for purchasing our home. Quick to respond, welcoming and very professional. The mortgage advisor there (Kay) was so knowledgeable and helpful, couldn't rate the service higher.... Read more
Buyer
20th May 2020 (4 years ago)

V kopczak

5/5 Stars
I had Reed Rains manage renting my property out for me for 9 years, this made life stress free! I decided to sell the house and can’t thank the staff at the branch enough. They were professional throughout, always updating me on any progress. They went above and beyond and made selling my house stress free. Thanks so much :))))... Read more
Seller
19th May 2020 (4 years ago)

P Creatives

5/5 Stars
Im in the process of buying my first home through Reeds Rains. Zach has been a brilliant point of contact keeping me up to date with, and helping me to navigate, all the mind boggling processes and procedures. A really great point of support with warm and professional staff.... Read more
Buyer
20th Mar 2020 (4 years ago)

N Middleton

1/5 Stars
Terrible service always do when I need to deal with them. Not sure how they stay in business... Read more
19th Feb 2020 (4 years ago)

M tempest

5/5 Stars
Reeds Rains have been efficient, friendly, and helpful - Sam in particular. Many thanks!... Read more
7th Feb 2020 (5 years ago)

S Smith

5/5 Stars
Reeds Rains were very helpful in a process which at times became difficult due to problems with other sales in the chain. Their positive approach smoothed the whole process. Communication was excellent.... Read more
Seller
3rd Feb 2020 (5 years ago)

J Baillie

5/5 Stars
Kept me well informed and were very patient with my tenant problems holding the home sale up . All around I’d give a 10/10 for excellent service... Read more
Seller
28th Jan 2020 (5 years ago)

S Eatherall

1/5 Stars
Worst than poor !!Tenants and landlords should stay clear of Reeds Rains letting department, their lettings are not managed locally they are managed by Southampton branch who do not respond to emails and refuse to return calls. Regular inspections were carried out by local employees and reports were always house clean and well kept and when it comes to exiting property Southampton will try everything possible to delay process, try and charge ridiculous in explainable fees and make the process impossible for both the tenant and Landlord, I can assure you they are not interested in maintaining your investment or property they are purely interested in delaying the process for as long as possible and attempt everything possible to take money for nothing from both tenant and the landlord, 4 emails and calls in one month and not one response, very disappointing. The Southampton branch clearly have no idea what is happening in the local area and their refusal to respond to emails and telephone calls only worsens the matter for both the tenants and the landlords. I have dealt with landlords and letting agencies and never experienced such catastrophic failings, their attempt to make extra money from both Tenants and Landlords for doing nothing are unjustified, If you have a property you need to Let go to a local estate Agent, if in Calderdale area use Anthony J Turners, they know the area and are able to resolve situations quickly, they are in close proximity so your property and investment is well managed DO NOT give it Reeds Rains they have no interest in your property other than taking your fees... Read more
22nd Jan 2020 (5 years ago)

H Jardin

5/5 Stars
Great estate agents, Sam really helped us and was very professional and genuinely interested in making sure that we’re happy tenants. We met Matt and Zac who were both friendly and happy to help. Thank you!... Read more
Tenant
16th Jan 2020 (5 years ago)

B (Jardin)

5/5 Stars
The best estate agents I have ever been through for renting a house. Sam was extremely helpful in every situation throughout the whole process with very clear and professional guidance, and the follow up care post sign-up from herself, Zach and Matthew has also been first class. The whole team is high performing, friendly, helpful and reassuring and a credit to the area. Definitely worthy of their 5 star rating!... Read more
Tenant
15th Jan 2020 (5 years ago)

L elora

5/5 Stars
House on the market and sold within days thanks to the team at Hebden Bridge. Zach was fantastic and kept me well informed. Highly recommend!... Read more
Seller
10th Dec 2019 (5 years ago)

Faye

5/5 Stars
Zach was very supportive throughout the purchasing process. I didn’t know I was in a position to buy until Zach pointed me in the direction of their brilliant advisor Kay. I felt really looked after and would definitely recommend!... Read more
Buyer
9th Dec 2019 (5 years ago)

J Beevers

5/5 Stars
Zach was really approachable and helpful when I came into branch looking for a new home in Hebden Bridge. I wasn’t very knowledgeable of the area but with Zach’s help (and his drawing) I left with a good understanding of where I’d like to be and several viewings booked!... Read more
9th Dec 2019 (5 years ago)

V cuben

5/5 Stars
Emma was highly professional and gave excellent advice with regards to the options around selling our house but without putting us under any pressure. Thankyou very much... Read more
Seller
6th Dec 2019 (5 years ago)

S Morrison

5/5 Stars
Definitely worth 5 stars! The team at Reeds Rains Hebden Bridge have just recently sold my mothers property so she can move closer to us, as we live 200miles away. Emma in particular was fantastic she was patient, kind and extremely helpful with mum when it came to filling out paperwork and accompanying every viewing. Despite the distance I felt Involved the whole way and truly felt confident that they had my mothers best interests at heart and after a lot of negotiations they achieved full asking price for her and we were all delighted. Thank you to such a fab team! Highly recommend them if you are thinking of selling.... Read more
Seller
6th Dec 2019 (5 years ago)

J broadbent

5/5 Stars
Matthew Thompson assisted us last week, great help and Much appreciated.... Read more
4th Dec 2019 (5 years ago)

J Cavanagh

5/5 Stars
Can’t help but share my experience and thank Mathew for all is help in looking for my new home. Made it seem effortless.... Read more
3rd Dec 2019 (5 years ago)

G Morris

5/5 Stars
Great communication from staff ????????... Read more
1st Dec 2019 (5 years ago)

S cavanagh

5/5 Stars
Matthew and the team helped me find the perfect home! Thanks guys.. very happy with everything and the kids are chuffed with the garden!!... Read more
28th Nov 2019 (5 years ago)

G H

5/5 Stars
We Recently moved to the area from London and it hasn’t been easy with the distance however all the team at Hebden Bridge have been so helpful, professional and worked incredibly hard getting the sale through. There was a long chain involved and I truly feel that if it wasn’t for the agents in Hebden bridge we would not be in our new home today. They worked tirelessly trying to get the solicitors to keep to their deadlines so we all moved in on time. A special mention needs to go to Emma for the last few days, where what could of been a very stressful time was made less so. thank you to all.... Read more
Buyer
25th Nov 2019 (5 years ago)

K Beesley

5/5 Stars
I just wanted to say how much I recommend Kay Schofield, the mortgage advisor who works from Reeds Rains in Hebden Bridge. For a second time she has arranged our remortgage and she makes the whole process easy to understand and we really feel we have go the best deal for us. She keeps you updated throughout and nothing is ever too much trouble when it comes to asking for advice. Thanks again Kay!... Read more
21st Nov 2019 (5 years ago)

M G

5/5 Stars
Professional and reliable as always. Easy to deal with, Zach was very thorough and Informative. A well deserved 5 stars.... Read more
20th Nov 2019 (5 years ago)

L Flood

5/5 Stars
Excellent speedy service. I highly recommend the professional photography option to help advertise your property.... Read more
Seller
20th Nov 2019 (5 years ago)

B Clatworthy

5/5 Stars
Emma Eyre provided a very professional informed service. She was very helpful and dealt with any potential problems clearly and in full support of us as her clients. The staff in the Hebden Bridge office are friendly and efficient , especially Sam and I would fully recommend them. Emma's advice on the use of good quality photographs on our property was spot on in achieving a quick sale at the asking price. Her advice on valuations is well informed and up to date.... Read more
Seller
20th Nov 2019 (5 years ago)

C Dearden

5/5 Stars
I sold my house through Reeds Rains within four days.....the person responsible for making this happen was Zach Glover.... Always friendly, enthusiastic and completely professional ...Zach continues to assist throughout the rest of the process ensuring all aspects of the sale are running smoothly and hassle free.... A well deserved 5 stars Mr Glover Regards Coral Dearden... Read more
Seller
18th Nov 2019 (5 years ago)

C G

5/5 Stars
Proactively sell your property to their wide client base. It's not a passive web/phone enquiry service; they work relentlessly to find the right buyer... Read more
Seller
18th Nov 2019 (5 years ago)

C Jones

5/5 Stars
Lovely welcoming and helpful staff. Shout out to Kay and Zach for all their assistance and knowledge during the house buying process and for all the cups of tea!... Read more
Buyer
18th Nov 2019 (5 years ago)

F Fod

5/5 Stars
Buying through Reds Raines - They have been very helpful in keeping us updated on what’s happening.... Read more
Buyer
14th Nov 2019 (5 years ago)

R Grossick

5/5 Stars
Really delighted with the way Reeds Rains Hebden Bridge managed the sale of my property and supported my purchase and move to Hebden Bridge. Sam was particularly helpful and supportive at every stage of the process, robust local knowledge proved invaluable.... Read more
Seller
14th Nov 2019 (5 years ago)

G Binfield

5/5 Stars
The customer service was excellent and Zach Glover at Hebden Bridge was very helpful. They were knowledgeable about the area and the property I was buying and facilitated several viewings and surveys by builders etc. Matthew Thompson was equally helpful in the purchase negotiations and even tried to assist me when I had car problems on the completion date!... Read more
Buyer
14th Nov 2019 (5 years ago)

J Taylor

5/5 Stars
I have received an excellent, professional and friendly service from Reeds Rains Hebden Bridge. Zac has been fantastic throughout my house sale, keeping me informed regularly throughout and always promptly answering any concerns or questions, giving me honest and helpful advice. Nothing has been too much trouble. Thank you.... Read more
Seller
13th Nov 2019 (5 years ago)

R horman

5/5 Stars
Excellent customer service and fabulous photographs which really made a difference in marketing my house. I got regular updates and they took care of all of the viewings for me. Highly recommended... Read more
Seller
13th Nov 2019 (5 years ago)

J vanlorry

5/5 Stars
Really nice to deal with, upfront, honest and friendly. Zach and the team in hebden bridge kept me up to date with everything and were really helpful, brilliant!... Read more
4th Nov 2019 (5 years ago)

E Gaukroger

5/5 Stars
Rare to find such good customer service these days. Throughout the process of purchasing my new home I felt both cared for and well informed by Zach. No problem was too large for him and a very well deserved 5 stars!... Read more
Buyer
29th Oct 2019 (5 years ago)

S Tattersall

5/5 Stars
Received a really professional and dedicated service from Zach! I will 100% be using them again.... Read more
29th Oct 2019 (5 years ago)

J Farrar

5/5 Stars
I sold my mother’s house through Reeds Rains in Hebden Bridge. Throughout the whole process I found the staff to be very knowledgeable, compassionate and welcoming. Zach was brilliant keeping me regularly updated with feedback and viewings. I couldn’t rate their service highly enough!... Read more
Seller
23rd Oct 2019 (5 years ago)

R Stansfield

5/5 Stars
I have recently moved back into the area from abroad and wasn't sure whether i wanted to rent or buy. Zach really helped me to weigh up my options, he introduced me to the Mortgage Advisor Kay and showed me a range of properties available for my budget. He even managed to fit me in for a viewing that same day!... Read more
22nd Oct 2019 (5 years ago)

I Hull

1/5 Stars
If you are considering renting a property thru Reeds Rains Hebden Bridge consider going elsewhere . After signing the paperwork everything it seems is dealt with at a chaotic , disorganised office in Southampton : tenancy renewals , maintenance for example & they are utterly incompetent : this from first hand experience . When the gas boiler was serviced the plumber did something where the thermostat wouldn't communicate with the boiler , he left & it was only when the heating stayed on I realised . The original plumber refused to sort out the issue & another plumber was sent round & the landlord ended up with the circuit board being replaced . The branch don't use tried & trusted local trades people , they come from anywhere in around a 25 mile radius coordinated thru the Southampton office , so as a landlord it's anyone's guess who'll come round & what sort of job they'll do . The tenancy renewals are a complete shambles , I had four different ASTs sent thru Southampton until they eventually got the paperwork right . I paid the rent , then two days later had a voicemail from Reeds Rains telling me my tenancy was finishing the following week unless I paid the money ! Another time I was away in Edinburgh & the Hebden Bridge branch rung telling me they were coming round in a couple of hours for a routine visit , when I explained I was away they said that's okay , we have the keys & can let ourselves in !!! Yes this really happened . I told them to visit another time when I was in . I had a routine visit three months ago & reported damp in the entranceway & the bathroom light fitting needed replacing . E mails are routinely ignored by both Hebden Bridge & Southampton offices , there is often a nil response to anything you send & you cannot get hold of them on the phone . I have had no working light in the bathroom for three months & counting despite numerous e mails . The Carbon Monoxide detector has needed replacing for two weeks , still ongoing . I've called the branch & left voicemails but like the emails they are never returned . The Hebden Bridge branch treat the rentals at arms length once they have you or your property signed up , the staff rarely reply to e mails & are not in the slightest bit proactive at managing the rental properties . If you want an agent who proactively manages all aspects of renting a property from within the local branch with all the benefits that brings , then you are better off going elsewhere than the Hebden Bridge branch of Reeds Rains . This review is based on first hand experience as a tenant .... Read more
Tenant
15th Oct 2019 (5 years ago)

A Gibbons

5/5 Stars
A fast efficient service and a gpod knowledge of the local property situatipn for a great matketing and selling plan.... Read more
Seller
10th Oct 2019 (5 years ago)

K Smith

5/5 Stars
I have just completed as a buyer on a property in Hebden Bridge and throughout the process the team at Reeds Rains have kept me informed. I would recommend their services... Read more
Buyer
18th Sep 2019 (5 years ago)

A Whitehead

5/5 Stars
What a brilliant company to deal with Sam was brilliant ????????????????... Read more
11th Jul 2019 (5 years ago)

J Hayhurst

5/5 Stars
Sam was fantastic. Very helpful and ensured everything went as smoothly as possible.... Read more
6th Jul 2019 (5 years ago)

J Purnell

5/5 Stars
Robyn went above and beyond. We went from viewing to moving in, in a week and Robyn kept us informed every step of the way whilst managing our expectations effectively. Comimg from a customer service background I am a difficult person to please but the service was faultless. I cannot recommend Reeds and especially Robyn enough! Thank you guys.... Read more
Tenant
5th Jul 2019 (5 years ago)

S Smith

5/5 Stars
Professional, caring and very hard working! They exceeded my expectations and more - well done all in the office!... Read more
13th Apr 2019 (5 years ago)

J Webster

5/5 Stars
Very good service & high end professionalism.... Read more
6th Mar 2019 (5 years ago)

H 7

5/5 Stars
I can't recommend Reeds Rains Hebden Bridge enough. What a pleasure from start to finish! Matthew and his team have been very professional and efficient. Nothing was too much to ask of Matthew, in fact he has gone above and beyond to help make the process as easy as possible throughout. They also provided a great Mortgage Advise Service in which I dealt with Jennifer - she was so helpful and very informative saving me a lot of time, hassle and money - an asset to an already excellent team. Thanks again - I look forward to dealing with you in the future.... Read more
16th Jan 2019 (6 years ago)

J Clark

5/5 Stars
We have just completed the sale of our house this week with Reeds Rains Hebden Bridge branch. From start to finish the service was impeccable. We were kept informed every step of the way and never had to chase them up. All the staff were very helpful and nice and knew their job. 5 star service wouldn't hesitate to recommend them.... Read more
Seller
21st Dec 2018 (6 years ago)

A Mossman

5/5 Stars
Great team to work with, always responsive, friendly and straightforward, from the initial sales process all the way to the completion - thank you!... Read more
Seller
10th Dec 2018 (6 years ago)

J Billingsley

5/5 Stars
A lovely quick sale in the run-up to Christmas, and helpful and timely assistance throughout - just waiting for smooth completion in the new year... Read more
Seller
2nd Dec 2018 (6 years ago)

C Haydock

5/5 Stars
A pleasure to deal with from start-to-finish. Hassle-free & very efficient. Sam, Matthew, Robyn & the team were very friendly, polite, courteous & professional throughout. The property was a true online representation & all questions & queries were answered & dealt with without haste. I have no hesitation in recommending the HB branch of Reeds & Rains to anybody looking to rent (or indeed landlords looking to let). Good work guys, and thank you!... Read more
Tenant
16th Nov 2018 (6 years ago)

S Barnes

5/5 Stars
Sam has been great both times I have used reeds rains in Hebden Bridge, she is accommodating and very professional, and made me feel very welcome as a customer. I highly recommend these estate agents... Read more
12th Nov 2018 (6 years ago)

N Harvey

5/5 Stars
Brilliant did what it says on the box. Our house sold in 3 days because they have a list of people who want certain properties. Definitely recommended to anyone... Read more
Seller
28th Oct 2018 (6 years ago)

N Hinchliffe

5/5 Stars
Many thanks to all the staff Mathew and Ruth for the valuation and viewings Sam and Robin for all their hard work with administration of selling and renting my new home couldn't have done it without you. Fast efficient and painless.... Read more
Seller
28th Oct 2018 (6 years ago)

J sturges

5/5 Stars
Fantastic service by Matthew and the team. Smooth from start to finish. I would totally recommend them. Thanks again jo... Read more
26th Oct 2018 (6 years ago)

G Williams

5/5 Stars
I would highly recommend anyone thinking of selling their property to speak to Reeds Rains in Hebden Bridge. Thank you so much to all of you for the help in selling my mothers property. From the moment Matthew came out to value her property we will felt that Reeds Rains would provide us with the best marketing, fantastic photos and good communication as we live over 200 miles away this was important to us. We were not disappointed! Samantha who was our negotiator, kept us informed regularly of viewings and feedback and then got us a fantastic offer and was there and the end of the phone throughout the process. Using the solicitors recommended by Matthew made it so much easier as Reeds Rains did all the hard work and helped me fill out all the paper work needed as it wasn't straight forward as it was my mothers house. Thank you again to you all. Gill x... Read more
Seller
10th Oct 2018 (6 years ago)

R cunningham

5/5 Stars
good old fashioned customer service, from the first point of contact, through to the phone call wishing me all the best for the future, after the house had sold. Matthew and his team are truly professional, I wouldn't hesitate to recommend Reeds Rains Hebden Bridge.... Read more
Seller
5th Oct 2018 (6 years ago)

T Standring

5/5 Stars
Had a fantastic experience in purchasing my first house with Reeds Rains Hebden Bridge. Exceptional service from start to finish. Their mortage advisor, Jenny, was second to none and saved me a lot of money and hassle. Matthew, the branch manager, and his team are a credit to the Reeds Rains group. Thanks again.... Read more
Buyer
3rd Oct 2018 (6 years ago)

H Bainbridge

5/5 Stars
We had tried another well known local agent previously with no success, after a chance meeting with Matthew we put the property in the hands of Reed Rains who showed much greater interest in finding a buyer, and as summer arrived we had no less than six viewings within a couple of months resulting in two firm offers and a sale.... Read more
Seller
3rd Oct 2018 (6 years ago)

G Bowes

5/5 Stars
We used Reeds Rains to buy our property 16 years ago and sold it again recently with very little drama and after only one viewing! Thanks to all the team for a friendly and helpful service. Would recommend.... Read more
Seller
11th Sep 2018 (6 years ago)

R Monaghan

5/5 Stars
I wouldn't hesitate to recommend Reeds Rains in Hebden Bridge. Matthew and Samantha and the rest of the team we're really helpful from start to finish and kept us informed all the way through the sales process and were always on hand to advise or answer any queries. Its a very rare thing these days to get such good customer service. Thank you guys - you made a hard process a lot easier.... Read more
Seller
16th Jul 2018 (6 years ago)

N Mcloughlin

5/5 Stars
Absolutely amazing service, we didn't have to worry about anything when selling our property Reeds Rains helped with the whole process perfectly and made sure we were updated regularly. Would certainly recommend!... Read more
Seller
4th Jun 2018 (6 years ago)

C El

5/5 Stars
Can not praise the staff enough, unbeatable communication and incredibly reassuring especially for me a first time buyer. They made the whole experience enjoyable and easy and would definitely recommend anyone to deal with them. Thanks to all the team.... Read more
Buyer
22nd May 2018 (6 years ago)

N peterson-white

5/5 Stars
Great professional and friendly service, updated at all stages of the process. Never kept in the dark and any potential issues resolved swiftly. 5*****... Read more
19th May 2018 (6 years ago)

J Ingall

5/5 Stars
Reeds Rains at Hebden Bridge were a pleasure to do business with. They went above and beyond with the customer service to ensure I had everything I needed for my flat purchase, even when there were some issues post-completion. Matthew took ownership and ensured that everything was done properly and fairly, even after he could have validly walked away. The entire team are a pleasure to speak to and make what could seem like a daunting process very straightforward and easy. I may buy more property just for the joy of dealing with them again!... Read more
Buyer
18th May 2018 (6 years ago)

J garside

5/5 Stars
Myself and partner Nicole have recently purchased our first home through RR - Hebden Bridge and would highly recommend the service provided by Matthew and his team.... Read more
Buyer
9th May 2018 (6 years ago)

I Appleby

5/5 Stars
Matthew at Reeds Rains went out of his way to help the sale of our house go smoothly, playing an active role in keeping the process moving until completion. Thank you!... Read more
Seller
8th May 2018 (6 years ago)

S bracewell

5/5 Stars
Sam and Matthew were friendly and professional throughout the process of buying my first home. May thanks :)... Read more
Buyer
29th Mar 2018 (6 years ago)

T Whitehead

5/5 Stars
Matthew, Emma and the team at Reeds Rains in Hebden Bridge have just helped us sell and buy properties in the town. It wasn't straightforward and they have been absolutely brilliant throughout the entire process. The valuation was sensible and fair, the photos on the listing were fantastic and they made sure they got us the best price possible. When we hit a hurdle they would jump in to action and do everything they could to sort it out. The communication has been brilliant and unlike other experiences I have had, I always felt I was talking to someone who understood my situation and was doing everything they could to help. I can't recommend them highly enough. Many thanks, Tim Whitehead.... Read more
Seller
13th Mar 2018 (6 years ago)

Margaret

5/5 Stars
I recently sold my house through Reeds Rains in Hebden Bridge. Am absolutely delighted I chose them. Matthew, Sam, Emma, Alicia and Kay were all very professional, efficient and friendly without exception. Very proactive with great - very useful - local knowledge, as well as all the knowledge and expertise necessary to the business of selling a house. They made the whole process fast and easy, whereas I had expected it to be stressful. I had little time at my disposal, and they 'took the strain', freeing me up to deal with urgent deadlines elsewhere. A special thanks to Matthew and Sam, who were unbelievably prompt and cheery in dealing with all my enquiries, making me feel at times I was the only seller on their books!... Read more
Seller
4th Mar 2018 (6 years ago)

J Davidson

5/5 Stars
I recently used Reeds Rains when moving house and couldn’t recommend them enough. They asked me if I would like help with my mortgage and I was passed through to a lady called jenny who was fantastic. I had been putting off moving for so long but wish hadn't, they made the whole process so simple and easy. Thank you.... Read more
28th Feb 2018 (6 years ago)

P Doherty

5/5 Stars
Reeds Rains Hebden Bridge have a very simple formula: they just provide a fantastic service. We today accepted a very good offer on our home and the whole process has been hassle free. The marketing was second to none, we had more viewings than we every imagined and we were kept constantly updated on buyers interest and any offers. We wouldn't recommend anyone else.... Read more
Seller
28th Feb 2018 (6 years ago)

S hannington

5/5 Stars
Fantastic company. Thank you for such amazing service. a very smooth transaction. Matthew made a stressful situation much easier. well done... Read more
28th Feb 2018 (6 years ago)

J Cox

5/5 Stars
Emma was very helpful and professional when valuing our property. Would highly recommend... Read more
Seller
27th Feb 2018 (6 years ago)

J Jackson

5/5 Stars
I have recently completed on my first purchase with Reeds Rains In Hebden bridge. I couldn't speak any higher about the team. Special thanks to Jenny the mortgage adviser who went above and beyond and was so friendly and helpful throughout the whole process. Thank you so much.... Read more
Buyer
23rd Feb 2018 (6 years ago)

M K

5/5 Stars
Very friendly service; and I cannot recommend Kay highly enough. She really has gone above and beyond what I expected in terms of customer service.... Read more
13th Jan 2018 (7 years ago)

S Dole

5/5 Stars
From start to finish the Reeds Rains team at Hebden Bridge were efficient, professional and supportive. Particular thanks go to Emma and Matthew how guided us through the potential minefield of a house sale and turned what could have been a highly stressful experience to one that was (if not necessarily enjoyable) at least bearable.... Read more
Seller
17th Nov 2017 (7 years ago)

S Donlon

5/5 Stars
Top class service. Professional and prompt throughout the entire process. Highly recommended.... Read more
18th Oct 2017 (7 years ago)

D lomax

5/5 Stars
A very patient and professional service during a long drawn out sale/purchase...recommended.... Read more
Seller
17th Oct 2017 (7 years ago)

M Thompson

5/5 Stars
Thank you everyone for the lovely reviews. Glad you were happy with the service. Regards Matthew... Read more
14th Oct 2017 (7 years ago)

R Laycock

5/5 Stars
Great service from Matthew and the team.... Read more
6th Oct 2017 (7 years ago)

P Gwilliam

5/5 Stars
The service provided by Matthew and Emma and the team at Reed Rains in Hebden Bridge was outstanding. I needed a quick sale in a slow market and Matthew's excellent local knowledge and connections helped him to achieve this very quickly and at a good price. I totally recommend them to anybody requiring property services in the Hebden Bridge area.... Read more
Seller
6th Oct 2017 (7 years ago)

R Foster

5/5 Stars
Incredibly helpful and communicative throughout the process while I was buying my first house and offered lots of support. All the staff were friendly and happy to help. Also worked with Kay (mortgage advisor) who was absolutely fantastic and was a pleasure to work with, and made it her mission to make everything smooth and easy for me. She is a star.... Read more
Buyer
5th Oct 2017 (7 years ago)

A Peacock

5/5 Stars
Excellent service from reeds rains in hebden bridge! Matthew made the sale of our home very quick and easy. Thank you again!... Read more
Seller
3rd Oct 2017 (7 years ago)

R Morton

5/5 Stars
If you sell a property in Hebden Bridge you must do it with Reeds Rains. Every member of the team is approachable and proactive. Every hiccup in the sale process was dealt with effectively. Every team member offered support throughout the process. I cannot speak higher of the service I received-thank you Reeds Rains.... Read more
Seller
29th Sep 2017 (7 years ago)

H McConnell

5/5 Stars
The team at Reeds Rains have been very professional and diligent, working hard to sell our home and help with our purchase. Matthew, Emma, Anne-Marie and Sam delivered! Emma negotiated a good price for our sale and also skilfully negotiated our purchase with another firm of agents. They kept us informed throughout, we never needed to chase and they were unfailingly cheerful and helpful . It made a potentially difficult situation so much better and, indeed, it made for a relatively stress free experience.... Read more
Seller
28th Sep 2017 (7 years ago)

N Schofield

5/5 Stars
Just wanted to say a quick thank you and to highly recommend Reeds Rains in Hebden Bridge. My dad Keith sold his house through them and I was worried about it all as we live 200 miles and were not on hand to help him. But Emma was so kind and kept us informed as sometimes my dad couldn't quite remember all the feedback from the viewings. My dad would always mention how lovely the 'girls' in the office are and I believe he popped in on more than one occasion for a coffee and a chat. thank you for helping him with all the paper work from the solicitors and being there every step of the way, he is now settle in his new house and is very happy.... Read more
Seller
27th Sep 2017 (7 years ago)

E Thomas

5/5 Stars
We are very pleased with Reeds Rains Hebden Bridge during our move to Cornwall.The process started with Emma Eyre coming round to talk to us and do a valuation. She explained all aspects clearly and was realistic about our valuation. We felt we could ask any questions as Emma has excellent communication skills. She showed us examples of photos of properties. These are the best photos I have seen and will show off your house amazingly. Throughout the house selling process I was fully informed of developments, appointments were made to suit everyone and if I phoned or emailed staff were always courteous and quickly dealt with my queries. Sam and Ann Marie, front of office staff came to the house to look at it. This is a good idea as then they know the features of your house. Matthew the manager is a star, he is always calm and reassuring from start to finish including when my removal van didn't turn up!!! My house particulars were excellent and marketed with efficiency. Reeds Rains found a buyer for my house quickly and communicated well with the buyer so that we all knew developments. We would 100% recommend Reeds Rains to you for a smooth, well planned house move with their helpful and dedicated team. They will work hard for you and put you first during the whole transaction.... Read more
Seller
27th Sep 2017 (7 years ago)

J Cartlidge

5/5 Stars
As a first time buyer I was a little unsure on the whole buying/mortgage application process and this is where Matthew and his team at Reeds Rains were fantastic. They guided me through the process step by step and made everything understandable. I am now in my own home and love it. A very friendly team and would highly recommend. Keep up the good work guys!... Read more
Buyer
27th Sep 2017 (7 years ago)

Christian

5/5 Stars
Kay as our mortgage adviser has been fantastic, patiently explaining everything to a couple of first time buyers! Highly recommend her. Matthew has been great too, finding us a great place to call our own.... Read more
Buyer
17th Aug 2017 (7 years ago)

Y Topper

5/5 Stars
We have had a wonderful experience working with Kay as our mortgage consultant. She has been extremely knowledgeable, informative, helpful, accessible and communicative every step of the way. We are extremely pleased we chose to work with Kay and highly recommend her.... Read more
18th Jul 2017 (7 years ago)

J Bolton

5/5 Stars
Just bought a buy to let property through Reeds Rains Hebden Bridge, the team - Emma, Matthew, Anne-Marie and Kay were brilliant. Numerous viewings were no trouble at all and communication was excellent throughout the process. It is refreshing to find an estate agency that value and give a great customer service to buyers as well as sellers!... Read more
Buyer
16th Jul 2017 (7 years ago)

M Hadfield

5/5 Stars
Thanks very much SAM for helping us to move into our rented property in such a short timescale! You were very friendly and helpful with getting our keys handed over in the same day as signing or tenancy agreement (Friday afternoon) and before I went away on holiday. Martin... Read more
Tenant
13th Jul 2017 (7 years ago)

C Billot

5/5 Stars
These 5 stars at to Sam Williams Sam at the Hebden Bridge branch ensured we were in within a deadline and went to every effort to facilitate a smooth transition. However as a company there are far too many fees, terms and processes which are not required and are in place to generate revenue. Thank you Sam and your colleagues at your branch for working hard within the restrictions of your procedures. Charles Billot (a tenant and a landlord.... Read more
Landlord
11th Jul 2017 (7 years ago)

N Broadsides

5/5 Stars
Kay's advice was easy to understand and she is very efficient. Thanks.... Read more
5th Jul 2017 (7 years ago)

Steph

5/5 Stars
I sold my house and organised my mortgage. All the staff were friendly and approachable. I found the mortgage advice from Kay Schofield particularly straightforward and clear. She was really helpful and kept in touch with me, also she let me know timescales and when things would be happening. It was very reassuring and I'm really happy with my new home.... Read more
Seller
5th Jul 2017 (7 years ago)

N Davis

5/5 Stars
From our initial valuation with Emma and all our dealings with Matthew and Sam we found the whole experience of selling our house with Reeds Rains was exceptional. They kept in touch every step of the way and were very proactive in promoting our property. We were very pleased with the number of viewings too. Feedback was always timely . I would highly recommend them. Professional photography made a big difference too.... Read more
Seller
30th Jun 2017 (7 years ago)

J Embleton

5/5 Stars
Five star service in every way! Realistic valuations, wonderful photographs of my property,which meant it had potential buyers queuing at the door. A quick sale too. Emma Eyres was an absolute star, as are all the staff at this branch. I couldn't recommend the Hebden Bridge branch highly enough!... Read more
Seller
28th Jun 2017 (7 years ago)

R Wetz

5/5 Stars
Wonderful estate agents. Matt and the team look after both seller AND buyer and if yor looking for mortgage advice I couldn't recommend Kay highly enough - she is fabulous.... Read more
26th Jun 2017 (7 years ago)

C 222

5/5 Stars
First class experience from Matthew and his wonderful team. I would one hundred percent recommend the service they offer and for such a reasonable price. It's not about the cheapest agent but the best and that's certainly what they are!... Read more
6th Jun 2017 (7 years ago)

H Berry

5/5 Stars
All the people at Reeds Rains in Hebden Bridge were extremely competent and friendly, and we managed to rent a property through very easily and smoothly. I would certainly recommend Sam and her team for any property related business.... Read more
Tenant
21st Mar 2017 (7 years ago)

S Hansford

5/5 Stars
When Emma came to value our house she was so enthusiastic and positive about it. She assured us that it would sell quickly and it did. In the selling of the house two of the staff at the Hebden Bridge office also came to see the The house so they could speak with confidence about it to their clients. The staff were friendly, efficient and professional. Always prompt with everything we asked of them. A first rate job very well done.... Read more
Seller
24th Feb 2017 (7 years ago)

Chris

5/5 Stars
Absolutely fantastic and quick...Jane and Matthew found me the ideal home got me in within a week!! cannot reccomemd them highly enough... Read more
Buyer
16th Feb 2017 (8 years ago)

S Beau

5/5 Stars
Kay was amazing in helping us get our mortgage, it was quite a tricky situation because of our circumstances but she kept at it and didn't give up!! THANK YOU!! ????... Read more
2nd Feb 2017 (8 years ago)

E Charleston

5/5 Stars
Our negotiator Jane was incredibly helpful throughout the process of signing the contract on a new rental property in Hebden Bridge, going above and beyond the call of duty to help us out and make things work from the other end of the country. Such service is hugely appreciated and I look forwards to continuing to work with them in the coming months/years as we live in the property!... Read more
Tenant
25th Jan 2017 (8 years ago)

J Dean

5/5 Stars
I recently purchased a house in Mytholmroyd and used the Hebden Bridge branch of Reeds Raines who were helpful from my first offer to completion. As a first time buyer I was given information on the “buying a house” process and managed to complete on my first home within 8 weeks of the offer been made. I also used their mortgage service and they found me a cheaper rate that I was unable to find myself. Highly recommended.... Read more
Buyer
20th Jul 2016 (8 years ago)

S tablet

5/5 Stars
Everyone in the office knew about our property in detail and what's more, knew us. Whenever we got in touch we felt like the only client, a personal touch which is extremely rare. They got us a good number of viewings and communicated feedback swiftly. We achieved a sale early in the year after we took their advice to hold off letting the property again and catch the new year upturn in interest.....so glad we did!... Read more
Seller
21st Mar 2016 (8 years ago)

K Olsen

5/5 Stars
Everyone at Reeds Rains in Hebden Bridge really helped me to get my house sold. Even when some difficulties came up, I felt they did their best to help resolve them and I feel very happy with the end result. Many thanks to all of you!... Read more
Seller
27th Sep 2015 (9 years ago)

B jo

5/5 Stars
Reids Reins made our moving house and renting out a property for the first time, a very painless exercise. Their attention to detail, and keeping you informed every step of the way was so appreciated. They returned their calls when they said and also explained everything in "plain English". Thank you to Matthew for his attitude and professionalism in all of this.... Read more
Landlord
22nd Mar 2015 (9 years ago)
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