Imperial Buildings1 Church Street Houghton Le Spring
I had several local agents out, like my friend said I should after she sold her house recently in Middlesbrough. The man who came out from Kimmitt's clearly knew more than the others about the local market. I decided to just go with them not sure that the others should deal with my move. Everything happened like they said it would. Can't praise Amy enough kept me up to date throughout and when things got complicated her and Jonathan really made it all happen. It's true that you get what you pay for.
I never write bloody reviews but we owe our move to these guys!
Not sure these guys want to do business. I rang to view a property to buy and viewings were only on specific weekdays and office hours. Erm, what about people who work who can't time off? Then saw a nice one to rent. Advertised as being available from a specific day. Then told couldn't view it until that day. So why advertise it 5 weeks in advance when I needed something asap? Totally trapped in a timewarp of mediocrity. Like estate agents from 1971!
21a Lowthian Terrace, Columbia, Washington, Tyne and Wear
I have dealt with Riverside Residential Property Services on many occasions, through sales and purchase, and have always had excellent service from the whole team. Chris and Donna keep me well informed about viewings, offers and always give me feedback from potential buyers. They charge a very fair price for providing a great service. I would definitely recommend this company.
I strongly recommend you avoid this company, in my opinion there business practise is very bad. We thought the house was quite nice and in a decent area when we moved in but the list of problems soon began to mount: Most of the doors did not shut properly; the back door did not actually have a lock, we tried a key and were met with wood the conservatory (apart from stinking of animals) electrics did not work; some light fittings hit the doors so we could not attach bulbs incase they shattered on our young child; some of the lights simply did not work; the gardens were in a very untidy condition, and wooden decking smelt like animal waste; and the plumbing well the less said about that the better, we had one flood due to a burst pipe and many other issues, turn one tap on another tap would burst out with water at full pressure! We notified the landlord (Stephanie) about these issues and none of them (apart from the flood) were addressed, so we decided to find another property to rent.
When we informed the landlord we were unsatisfied she wanted us out very quickly which we arranged (despite paying for the full months rent) and then again asked us to hand the keys in about 5 days earlier than we agreed which stupidly we obliged to. This meant we missed the bin day so there was a small amount of rubbish left tidily outside (an office chair and a small child's bedside cabinet. The toilet seat was loose, so we bought a new bracket but I was unable to fit it before the keys got handed in, so I posted it through the letterbox. A couple of minor marks on the stairs of when we moved and the fake wood side of a kitchen bench had snapped on the corner that stuck out about an inch from the cabinet. Consequently, the landlord has kept the entire £595 deposit, which we have heard after speaking to other people has happened before. The annoying thing is we left over £1,000 of brand new blinds and a £500 carpet, we were good tenants who always paid rent on time, were no bother and were happy to leave the above as they were of no use to us.
To me Riverside Residential Property Service are sneaky con artists who are unlawful. If the tenancy had been in my name I would have already proceeded with litigation. Hopefully you will take my words of advice and avoid this company!
I recently dealt with Rachel and the team at houghton branch when looking for a new home. Nothing was too much trouble and they were always helpful , customer service was excellent. I went on to buy a home in another area but would not hesitate to recommend them to anyone looking to buy or sell in their area .
To cut long story short i got told i definitely had a mortgage through them and after 4 months of running round getting stuff for mortgage firm (who would say very little to me as i had to go through your move as they were sorting the mortgage!) Ended up getting refused and left approx £1200 out of pocket! After this experience i wouldnt recommend them to anyone!
Wheeler House, 2/3 Newbottle Street, Houghton le Spring
If you ever need to sell a house with Hegartys and want them to do viewings, then you'll struggle if you live a normal lifestyle. Viewings are only certain days of the week and only during office hours. If you can't get time from work you'll never be able to view properties. 19th century ways of working in a 21st century world.
Really impressed with the team in Houghton Le Spring, Shelagh, Luke and Lucy were all very polite, professional and honest and they always went out of their way to help, which made a massive difference. Highly recommend.
Such a friendly and helpful office! Fantastic staff!