I sold my property via Orchard Properties Services a while back, and dealt with Caileigh Murphy. Caileigh managed the whole process very smoothly and was extremely professional throughout and I'd definitely recommend her to anyone selling or buying a property in the Ickenham/Harefield area.
Ready to cross borders just to get your money. At the moment they are advertising at least one property to let which is questionably legal and they know it. Once you pay, you are no longer interesting and you can forget about any proper service, in fact you will probably be treated as annoyance. Avoid at all cost.
Christopher Neville provided an extremely professional and helpful service. I was updated regularly and they were constantly chasing up enquiries to ensure the process of the sale was not delayed. I would highly recommend Christopher Neville excellent service.
What can I say? One of the most disappointing agency I've ever worked with. Not that any has impressed me tremendously lately... If I were an undercover agent trying to find the most unprofessional work force in Hillingdon the letting agencies would have scored the highest points. About 95% of estate agents are purely rubbish, treating customers with fake courtesy and delivering absolutely nothing. Charrison Davis in Hayes and Christopher Nevill in Uxbridge topped the list as the most dishonest and misleading agencies I've ever dealt with. Pure lack of customer service they're making you feel like a useless beings, playing by no rules (although pretending there are), in the end gaining absolutely nothing, but wasted time and bitter taste. Somehow it all turned up well and I'm pleased I haven't secured contracts with them as I can only imagine what sort of business I would have ended up getting myself into with these type of business men. Simply disappointing! Am I proud to be English?
Best Agents ever .. Good Service & support. I highly recommend them
Where to start. They took 6 months to get a tenant in to my flat and then I discovered he had misled them about his circumstances. They lost my keys and had to have the locks replaced. They regularly took a week to reply to emails and each time they ‘had someone interested, should be in in 2 weeks’ time’ which of course never happened. They got work done on my flat and when it wasn’t completed refused to tell me who the contractor was or ensure it was finished. I eventually contacted The Property Ombudsman who pushed Castle Hill to agree in writing to get the work finished but despite this they didn’t honour their promise . As soon as I went to TPO they didn’t respond to ANY mails, phone calls or requests to open up an official complaint. Castle Hill take as much advantage as they can of an unregulated industry, please beware.
Would 100% recommend Lords Associates! As a student renting, they couldn’t have been more helpful, understanding and efficient. Customer service on point. It’s been a stress free term with them.
Do not touch these agents. They got me to write a review for them right at the start before we had moved into the property and that was when i realised they actually had many bad reviews and were trying to boost their ratings. Little did i realise how useless they would be.
They think it is okay obviously because we are students! The heating in our house is broken (serious issue) and they have not been helpful in resolving this at all. They say this is because this is the Landlords problem to deal with....but surely the whole point in having an agent manage your property is to sort issues like this. The landlord cannot be contacted as he lives abroad and apparently the agents need his permission before they do anything. So are we just expected to sit here and wait the whole year until they finally contact the Landlord???
They have been useless from start to finish. From the moment we signed up for the house they made up a story that other people were interested in the house and they needed our deposits right away. Pretty much marched us to the bank. They said that this didn't even guarantee we would get the property and that if the others also put down a deposit it would be down to the Landlord who he decided to pick. Absolutely ridiculous!!!!!!
Every issue we have in the house they try to brand as 'tenant negligence' even though it is just simple wear and tear... every opportunity to conn money out of us.
This is the second time we have worked with Atul and he has been outstanding again!
Always available when we needed help, a true property professional!
You can not put a price on this level of service!
Made an enquiry about a rental property and cannot believe the unhelpful response I received from a certain gentleman there!
Many people are left in situations that are difficult and snotty jumped up estate agents that speak down to people should be mindful of that
I was told the house I was interested in would only accept 2 adults and 1 child
I have two older children and yes I’m a single parent but am working full time so not on benefits so there are three of us so what’s the difference!! Anyway looks like they are struggling to rent it out
That’s karma !!
The team of Galaxy is very constant in communication and meet the requirements of their customer. Really happy to be introduced to Galaxy Real Estate by one of my friend. He have introduced me to the right people who strives to deliver the best service to their customer. The most admirable aspect of Galaxy is their team. Their smiles always make you feel welcomed.
Thank you for helping me to find a right business. Recommending to my friends and family.
At first they seemed very good and professional, but for some reason after signing all the paper work they have decided not to give us the key to the house, not to mention we’ve provided all the documents plus deposit, don’t be fooled by the fancy deco in the office or they fancy suits. Use another agency who will appreciate your money.