We have used R.A Bennett and Partners twice now. They have gone above and beyond for us. We cannot recommend Zoe Challinor enough. She has helped us with two mortgages and been quick to respond and had some great advice for us. Thank you Zoe!
WOW!!! What an amazing service we received. Julie, Naomi and Vicki were most helpful and very knowledgeable in the whole experience. Would recommend R.A Bennett without a shadow of a doubt.
I have recently had the pleasure of purchasing a property that Blount & Maslin advertised. From day 1 the guys there were friendly and helpful. As we went through the process we often contacted them for information and revisits, all of which we were greeted with calm and helpfulness. I will name Janice and Keith as the two members of the team that we engaged with the most and even after our purchase we are still in contact with them now; lovely lovely people!
I cannot speak highly enough about the Malmesbury Strakers team. We have just purchased a house through them and they have provided an excellent service throughout, always polite, supportive, informative and helpful. Many thanks to all.
We Purchased through strakers in 2017
We recieved a very Poor service, Always late for our viewings and communication was very poor!
We had issues on completion day and they were very unproffesional and rather unhelpful in general to the extent they made our issues worse, I thoroughly regret trusting them!
Had a conversation post completion with a form of managment at the malmesbury branch and to say he was rude and showed the attitude of "we have our money now deal with it" wouldnt do it justice!
My experience may be a one off but what I have written is 100% accurate to what we experienced, We sold through blount & maslin and I would suggest giving them your time as the level of service was miles apart!
Having bought and sold numerous houses, I've experienced a huge range of agents over the years. I can sincerely say that James Pyle is the most professional, helpful and friendly agent I've had the pleasure of dealing with. He provides meticulous attention to detail and service beyond the call of duty or working hours at superb value. Without his genuine desire to help me sell the old house and secure the new home, I would not have navigated a tricky move. I'll never use any one else again!
Paula Hughes was great along with Paul and the rest of the office team
Great to find a really professional agent who works hard for you and earns their fee
Good at marketing at the right price and drumming up lots of viewings.
Great communication too
Pushy, deceitful (watch out, they will try and rush you to make an offer and a survey), continued to advertise the property behind our back (the for sale sign was still outside the property when we were told it was marked as STC) and we are of the belief that they gazumped us. We dealt with Paul Boden, who would promise one thing on the phone and then use ambiguous and vague language in the email. He then did a complete U-turn on what he had promised us on behalf of the vendor. We complained via their internal complaint procedure and they got back to us to say that "they had a very difficult vendor and therefore it was not their fault". Avoid them. Don't waste your time and money dealing with them. This estate agent is literally living up to the bad reputation the profession has. Save your money and use another estate agent.
Also the property was not marketed as Grade II listed (which it is), and the photos they used in the listing are from a few years ago (the property looked nothing like it did in the photos) but we tried to ignore it.