A very friendly and efficient team from start to finish. It helped to have Julie as our named point of contact and guide us through the whole process of selling and buying. Many thanks to the whole team.
Unbelievably poor service. Consistently fail to call me back regards properties that I've requested information on. No response to emails via Rightmove. On 3 occasions recently I have had viewings by appointment where on arrival the property could not infact be viewed.Yesterday I went to an open house viewing where basic information regards the property were not available. Having bought and sold a number of properties through this agent in the past I dispair now when I see their name involved. I have been in contact with a number of local agencies recently and indeed just sold my house via one and the difference in service level has been positively different with out exception.
Superb service, everyone at Acorn went above and beyond the call of duty to make our buying experience an easy, informed and enjoyable experience. Would definitely recommend and use again.
I made two enquiries regarding two rental properties. One, I finally got a reply telling me it had been let. The other, I tried multiple times and never got a reply. I have excellent credit, etc. and significant assets and was even happy to pay 6 months in advance. Then I saw the same property reappear for rent a couple of months later. Landlords best beware; I would list with a second agent as well if I were you.
Minors & Brady were acting for our vendor but we have to say that the service they provided to us as buyers was second to none. Lee and Emily were extremely efficient from our initial contact to view the property right through to completion with Emily continuously keeping us updated with progress and being very proactive in chasing all parties involved. Our purchase was fairly smooth and we feel this was largely down to their efforts. When we decide to move again (not just yet) we would definitely choose Minors & Brady as our estate agent.
Amazing service! Both Alex and Jamie were outstanding throughout the whole process of selling my house. Definitely not there biggest sale but treated like a top priority, nothing felt like a hassle! With the passion and hunger they show it’s no wonder they found a buyer for my property so quickly! Can’t recommend them enough.