Julie kept a very difficult sale process going in a very professional manner. Lauren helped out in Julie's absence which has helped us achieve our dream move.
Unbelievably poor service. Consistently fail to call me back regards properties that I've requested information on. No response to emails via Rightmove. On 3 occasions recently I have had viewings by appointment where on arrival the property could not infact be viewed.Yesterday I went to an open house viewing where basic information regards the property were not available. Having bought and sold a number of properties through this agent in the past I dispair now when I see their name involved. I have been in contact with a number of local agencies recently and indeed just sold my house via one and the difference in service level has been positively different with out exception.
A professional yet warm, welcome & attentive team during the trying period of house sale. I encountered zero problems with Acorn Properties and would highly recommend this great Team.
I made two enquiries regarding two rental properties. One, I finally got a reply telling me it had been let. The other, I tried multiple times and never got a reply. I have excellent credit, etc. and significant assets and was even happy to pay 6 months in advance. Then I saw the same property reappear for rent a couple of months later. Landlords best beware; I would list with a second agent as well if I were you.