Julie went out of her way to help me each time things went wrong to find out what was going on and we got there eventually - I'm sure without Julie's help I would have given up hope altogether. I am so grateful to her for trying to make the whole process as painless as possible.
Unbelievably poor service. Consistently fail to call me back regards properties that I've requested information on. No response to emails via Rightmove. On 3 occasions recently I have had viewings by appointment where on arrival the property could not infact be viewed.Yesterday I went to an open house viewing where basic information regards the property were not available. Having bought and sold a number of properties through this agent in the past I dispair now when I see their name involved. I have been in contact with a number of local agencies recently and indeed just sold my house via one and the difference in service level has been positively different with out exception.
Very friendly and efficient. I am in the process of completing a property purchase and the team always keep you updated and phone when they say they will.Becky is very easy to talk to.Best estate agents in cromer.
Had to leave a star to leave feedback but they deserve no stars. Absolutely appalling estate agents. With the exception of one staff member (Lizzie) the Cromer team and Regional manager are incompetent, deceitful, rude and unprofessional. The worst customer service I have ever encountered and their mistakes cost us buying our dream house. Avoid! I will be taking legal action.
Superb service, everyone at Acorn went above and beyond the call of duty to make our buying experience an easy, informed and enjoyable experience. Would definitely recommend and use again.
I made two enquiries regarding two rental properties. One, I finally got a reply telling me it had been let. The other, I tried multiple times and never got a reply. I have excellent credit, etc. and significant assets and was even happy to pay 6 months in advance. Then I saw the same property reappear for rent a couple of months later. Landlords best beware; I would list with a second agent as well if I were you.
I highly recommend Minors and Brady, they sold our house very quickly and the service we received was outstanding. They stayed in contact throughout calling me every week with updates. Emily was absolutely amazing and done everything she possibly could to try and get us exchanged and completed quickly including going in early and on her days off! I can't thank her enough for everything she did for us. I would 100% use them again in the future and have recommended them to family and friends. A great service, thank you!
Amazing service! Both Alex and Jamie were outstanding throughout the whole process of selling my house. Definitely not there biggest sale but treated like a top priority, nothing felt like a hassle! With the passion and hunger they show it’s no wonder they found a buyer for my property so quickly! Can’t recommend them enough.