Terrible service as a tenant from both SO and the landlord. Never called back, did not deal with issues AT ALL and would pop over whenever they wanted to without asking us. Would not recommend to anyone.
Email I sent to Stephen Oakley & Co following a phone call to them today:
I called and spoke to someone (male) in your office today regarding a couple of properties in Olney for sale. Unfortunately I was supposed to know what SSTC meant on the picture on your website, which I didn't. Maybe if I'd been living in the UK for the past 30 years I would know. I'd like to suggest you make it clearer for your clients/investors what SSTC means, perhaps write it in full... Also, I was surprised by the abrupt way I was dealt with on the phone by your male staff member. And even more surprised that he didn't take my details and more information on what I am looking for. Not conducive to your sales bottom line. This experience has certainly not endeared me to your organisation. I suggest you review call handling procedures in-light of my experience.