I can't rate Savills of York high enough after the recent sale of my home. From beginning to end they were exemplary. It is a rare experience in today's world to find any organisation that can perform consistently to such a standard. From the initial telephone call, to completion, everyone at Savills demonstrated the highest professional standards. Telephone calls were always returned quickly and action was always taken when requested. This applied at every level of the York office. My property was sold to the first person Savills arranged to view, without going fully on to the market. But they had many more prospective purchasers lined up in the wings. But this swift sale did not distort my view. I have bought and sold many properties over the years and understand why some agents have the reputation they do. If everyone performed to the Savills level that would not be the case.
We had initially commenced marketing our property through a well established local agents, after 12 months we had very little to show for it, and a similar result using a well known "On Line" agent. Following advise from another agent we moved to Savills. What a difference right from the start they really did their utmost to actually try and find potential buyers. rather than just using their web site and office window. Ben Pridden gave us some very sensible advise about the market, our actual geographical position, and what we could realistically expect in our situation. Jennifer Kendrew worked diligently in exposing our property to the market, appearing regularly in many publications from national papers to niche magazines. Having eventually found a prospective purchaser she lead them through the financial details resulting in a 'done deal'. Their dedication and perseverance were outstanding.
Having recently sold my cottage through the Cundalls office, Pickering I feel compelled to thank them publically for the excellent service I received from start the finish. The agent, Judith Simpson who visited and valued my property was honest, polite and straight talking and I knew immediately I would be in the right hands selling my house through Cundalls. She kept me informed at every stage of the process, going out of her way to ensure I was completely satisfied with the property photos, description and viewings. I felt their service was highly professional and uniquely communicative (amongst other local estate agents). Having sold my property in just 6 weeks I could not have asked for more, many thanks indeed!
I found the staff to be very economical with the truth and manipulative. I was a potential buyer and the interactions I had with them left my no doubts about whose interest they served - their own. Buyers and Vendors alike beware!
If I had to sell my house with them I would be very nervous about what they would say and do. They manipulated offers by both advising the buyer of the vendors low price, encouraging offers when they knew the vendor had already accepted an offer, advising that the vendor had gone with another offer because that was a cash sale - only to ring up weeks later to say the "chain" had fallen through and would we reconsider putting an offer in.