Nathan, Laura and Team provided a first class service. Information provided was comprehensive and all our needs were met. Could not be any happier with the outcome.
Re: Cwmbran branch purchase of a property in Pontypool.
After agreeing to offer the asking price there was a slight concern with the survey, at which time I phoned and emailed peter alan to discuss. I was blatantly ignored for 9 days, then I phoned again to retract my offer. 4 days after this my mortgage advisor was sent an email by Hannah asking if I was still buying.... she was answered honestly and promptly. and another 4 days later still no reply.
Corporate estate agents will treat you like dirt. Find a privately owned one where you will be treated with respect.
I have had dealings with this company over a considerable time. I have bought, sold and let houses with them. In every area I have found them efficient, helpful, friendly, always ready to go the extra mile and be relied upon to give dependable advice. At the moment they are my letting agents and do a superb job, it is a well managed team who are accessible and give a rapid response to all aspects of my and the tenants concerns. My main contact has been with Nick Blight and believe that the good service I and my tenants have received is due in no small part to Nick's efforts.
Unhelpful to buyers. Don't use them to sell your house as they clearly can't be bothered to show people around.
Excellent service from staff at Cwmbran branch, especially Jennifer. Nothing was too much trouble, both during and after sale. I would not hesitate in recommending this branch.
Very poor service. Viewed property that I was very very interested in. The person that did the viewing wasnt able to answer any of my questions about the property. Although i was told properties have gone up in the last year by 32000!!!!The owner of this property has just lost a poss sale all down the darlows