We were very happy with the way Connells and in particular Nicky dealt with the whole, stressful move situation. From the first interview with realistic pricing, through all the ups and downs Connells were brilliant. We didn't have to be there and show anyone around, they are proper estate agents and we went out so people could look and Connells looked after the house. We had an offer quite quickly and Connells have had the rest of the chain to deal with. We've had daily phone calls throughout the most stressful parts and as I kept apologising to her Nicky said don't worry Viv, we understand house moving is stressful. So I would say: please don't be discouraged when you move IT IS one of the most stressful things to do short of dying. If you want someone to hold your hand through it and do their best, then I highly recommend Connells. Just to put this into perspective for you I have bought and sold now 9 times from my first property to an inheritance and actually think Connells is one of the best I have encountered.
Honestly, trying to deal with this agency is the most frustrating experience ever. Nothing but half truths and mis-information and failed promises.
To treat their clients with such contempt is utterly shameless.
Why on earth anyone would want to buy or sell from this agency when there are plenty of others in the area who provide a reputable service absolutely escapes me.
Seems to me that Connells in Romsey is the embodiment of every bad thing you have ever heard about estate agents.
Be cautious before going any where near Connells.
I recently bought two investment properties from Nicky at Winkwork in Romsey and the process from beginning to end was seemless and faultless.
It is a rare to find an Estate Agent as diligent and caring as Nicky!
A very happy new investor!
Absolutely APPALLING service from Daniel Boxall.
Winkworth seriously need to reconsider his position in the company.
I Put my house up for sale with him and he completely ignored every message and voicemail from me. I had to go in to winkworth especially to talk to him and see what was happening with my house, he promised to phone me later that evening but once again he didn't. Distinct lack of professionalism from start to finish, never made me sign a contract so i have put my house on the market with a more professional agent.
Pearsons are a pleasure to deal with. Great service at a good price. Other lettings agents I have dealt with seem to constantly be looking for opportunities to make additional charges. I have never felt that with Pearsons - thank you!
WOW! What a service from the team at Michael Rhodes, Chris Riley & the team are a top notch friendly group of people who make the sale of a property a breeze, massive shout out to Pam who kept the sale moving an often overlooked part of the sale process and adds the value to the high street Estate Agent! Selling in Romsey & the surrounding areas? Call these guys!!
Wouldn't buy a house through them. Went to view two houses with them and all they were interested in was telling us our current estate agent was rubbish for selling houses and that they are the best.
When it comes to putting in an offer in for a house all they are interested in is bidding the buyers off against each other so they can get more money for thenselves even if you offer asking price.
The best agents in town by far. Extremely knowledgable, organised, efficient and effective. Contacted us regularly whe we were trying to find a home two years ago, good energy and good relationships formed. When selling recently we had no hesitation to use them. Dougal and Marcus are brilliant, the team behind them focused on delivering the service you'd hope to receive. Communication is excellent (twice a week even after the deal had been done), marketing is great, results were as they 'predicted' (but better than we expected!!!)...DEF USE THEM AGAIN AND AGAIN...
A big thanks to all the team, you exceeded all our expectations including the final sale price, we will highly recommend you in the future to all our family and friends.