I came to Crawcrook branch today for my re-mortgage appointment and received an outstanding and professional service which was very friendly. Would 100% recommend for advice & in general. Thanks Your Move!
We put our house on the market with Rook Matthews and had viewings immediately. We had accepted an offer within a couple of hours. Ben, Julie and Emma were extremely friendly. We'd pop into the office with any queries or concerns and they were on the phone straight away chasing things up for you. Communication was excellent. Highly recommended.
Dreadful service from start to finish. We didn't at any point feel that they were acting in our interest. A complete lack of professionalism. One example being that they showed someone around our house without our knowledge or permission.