I came to Crawcrook branch today for my re-mortgage appointment and received an outstanding and professional service which was very friendly. Would 100% recommend for advice & in general. Thanks Your Move!
I've separately bought and sold a property with Rook Matthew Sayer, Ryton. I cannot fault the service. I was never transferred to a nationalised call centre, I had one point of contact, Julie, who was very helpful and kept me up to date with what was happening every time i asked.
Having read the other reviews, I can see others pleased with the service, except Lorna Carter, who I can only assume works for Property Rung, and has shamelessly plugged the business.
Dreadful service from start to finish. We didn't at any point feel that they were acting in our interest. A complete lack of professionalism. One example being that they showed someone around our house without our knowledge or permission.