Very helpful staff, especially Catherine Lancefield, who couldn't do enough to help my move go through as quickly and as smoothly as possible.
The best experience I’ve had with an estate agent so far. Very helpful and made the process run smoothly. Emma and Vlad were happy to answer any queries I had, and Catherine also kept me up to date with processes. The zero deposit scheme is a fantastic way to help people like myself become more independent - it should definitely be encouraged more across all types of renting. I would encourage less pushing of the google review - it felt like it was a nag at times, not something I really want to add to the list of things to do whilst moving home. I’d advise head-office to look at other ways of reviewing staff performance that’s more rewarding. But all in all a great team, who are always willing to go out of their way to help.
Very enthusiastic in the early days, but lacking in communication shortly after. Very rarely returned emails or phone calls. We had to chase feedback from viewings. Felt as if we were being a nuisance when we had to constantly ring up for updates. Did not trust them in the end, went with another agent and house was sold within weeks! Says it all!!!
As tenants we have always found belvoir to be really helpful and friendly, always there if we need anything, an informative letting agent. Always been happy renting through them.
The worst service I have ever had. They kept holding my end of tenancy deposit for one month. Finally they deducted 260£ Claiming it is for the costs of cleaning the flat. The thing is I left it clean and they took this huge amount of money for nothing. Never trust them. Swindlers!!
Look no further these guys are amazing! We have bought 1 house and sold 2 through this agent and their service cannot be faulted. We dealt mainly with Alex, Sophie and the in house independent mortgage adviser Barry , all of whom could not do enough to help. These guys take the stress out of moving and we cannot thank them enough!
Alex and his team at Saltash went the extra mile in selling my Mum's house. Estate agents often get bad publicity. These guys do not deserve it. They are friendly and mega efficient and I now consider them to be friends! Can't recommend them enough.