I've been renting with ideal homes for the past year, they are by far the best estate agents iv ever dealt with a real friendly bunch. A special thanks to Jade and Claire
I had never envisaged writing a positive review about an estate agent but the level of service and professionalism I experienced with Ideal has caused me to re-think my jaundiced view.
Most importantly their local knowledge ensured that we had excellent advice on marketing strategy and consequently sold the property very quickly at a good price.
By comparison to other local estate agents the costs were significantly lower but this did not have a detrimental effect on service. Calls were answered immediately or returned promptly and someone was always available for accompanied viewings - often at very short notice. How many other estate agents offer 7 day, 8am-8pm availability
The very helpful team were always on hand to offer advice, even on issues not specific to the sale of my property. They kept the pressure up on the chain and solicitors without prompting from me.
I was close to using an on-line agency but very pleased I didn't. If estate agency on the high street is to survive this is how it will need to be delivered, cost effective, helpful, friendly and efficient
A very professional service from the start. They achieved two offers within ten days of initial marketing and we settled on a very acceptable final offer. Staff were always approachable, courteous and efficient.
We were looking for a house in a village situation which could accommodate our grand piano, which had a garden large enough to give the gardener in the family a challenge and all at a price we could afford. When we went to register with Stratton Creber at Torpoint, we met Claire, who set out enthusiastically to find us the home we needed. Although we were living 200 miles away at the time, she kept in regular contact, sending us details of any property she thought we might like. After several months and half a dozen visits Claire found us the house in which we now live. Throughout the transaction, which threatened to fall apart at times, Claire remained calmly professional, keeping things moving and informing us at every stage. We always felt that we had her undivided support. Due to her constant efforts on our behalf, we are now living in a lovely property and are very happy. Thank you Claire and Stratton Creber.
Amazing service, help and advice. Couldn't be happier with our new house and would use MPH without any hesitation in the future. Knowledgeable and helpful about every aspect and ever so patient with all our questions. Lovely people.