I have used Barnard Marcus many times, but this time they excelled themselves. Amir and his team (Maria and Ebony) couldn’t do enough for us. They’re excellent and Carla and I can’t thank you enough. Thanks again and we’ll pop in as soon as we’re settled in.
Very disappointed! Essentially a bunch of young kids following a sales patter! Lied about aspects of the sale process and kept leaving the house unlocked! Changed to a new agent and sold house within 3 days! Would not recommend!
Recently sold our home with streets ahead both Catherine and Mary did a fantastic job. They were always very respectful and really got to know us so they were best equipped to sell our property would highly recommend and the aftersale was also great. Felt we were in the best hands throughout the whole stressful process would highly recommend.
Great service! Lynsey & Layla worked hard in order to getting us the appartment we wanted in the best of delays, even if we had some bumps on the road towards getting the keys. At the end, they kept the promise and got us in! Would've liked it to be prompter, but that was bad planning between the agency/landlord. Apart from that, the work they did was great, fast and efficient!
We rented a house with Global House estate in November and the experience has been brilliant. Having moved from overseas the entire renting and managing landscape was new but the team has done a fantastic job to make our move smooth. Apart from the excellence of the renting who worked with great precision, having to work with the managing agents at Global House Estates is a joy. They are available across the clock, responses are prompt and actions done on priority.
One of the most corrupt, dishonest and unhelpful agencies I have ever rented with. Once they've got their commission they will provide no further assistance.
Robert and Jessica were fantastic throughout our first home purchase. They responded to every enquiry quickly, they kept us updated constantly at every stage of the process, and were considerate of our time requirements. We had a difficult exchange of contracts due to the seller's incompetent solicitor, and they made the process as smooth as possible. For a personable and efficient approach that you won't find with larger estate agents, we would highly recommend Laurels.
A thoroughly stressful and unpleasant experience using Laurels. Rob at Laurels repeatedly let us down whilst marketing our property, Was unresponsive, often not responding to calls or emails. We have some suspicions of being misled or worse, lied to, regarding offers received on our property. I should stress these are suspicions at this stage and investigations into this are ongoing. In our opinion, the poor service from Rob at Laurels cost us a perfect home to move into and almost lost the seller of this home thousands of pounds through loss of a deposit. My personal recommendation would be to save yourself the stress and hassle and go with agents with a long track record of excellent customer service. In Epsom, Cairds are a much better agent in my opinion and charge the same fees as Laurels, or Greenfields in the Surbiton area. Please don’t be misled by the notion that Laurels are much cheaper than well established High Street Agents are this certainly wasn’t the case in my experience. My advice, avoid.
V&H Homes have provided a fantastic service while selling my house. It has been a rollercoaster ride but they have supported me and provided professional advice throughout the process. Particularly Jo who has gone above and beyond to ensure my sale has gone through. Would highly recommend their services
The staff at V&H Homes are all lovely and their responses regarding queries etc were always timely. The service was average, on our side we felt we had to chase frequently for updates so would have appreciated some more proactive contact from the agent. And whilst we did get an email to congratulate us on our first purchase, we felt that a call would have been more personal - it's the little things that go a long way! That said, during the last few weeks nearing exchange, Maria really helped push things to move forward.