Hassled constantly by the agent of where the sale was up to, when it was their client delaying proceedings with the solicitor. 5 weeks in gazumped by the seller after being assured by Cheshire Lamont that they were taking no more viewings.
Completely wasted our time.
Reid /Roberts recently marketed a property for me in Flintshire found them to be knowledgeable and professional, special mention to Alex who kept me up to speed at every stage of the process Thanks.
Found a perfect place for my retired step dad and mum that are planning to move over from france but because of there policy of seeing the people before they can say yes we said we could Skype them and bring passports in but this wasn't good enough this is the only estate agents that were like this very poor
It’s so easy to overlook a great estate agent in today’s market and often people think that an agent is just the same as every other. This just couldn’t be further from the truth! The Hinchliffe team are efficient, friendly, professional and incredibly knowledgeable. I got the impression that each and every home they sold meant so much to them and they had so much respect for all parties. Their eye for detail and opportunistic approach is like no other agent I’ve ever come across. Oh and let’s not forget that their marketing and photos setup is extremely impressive. There’s no agent I’d ever use over Hinchliffe Holmes and I’m humbled to have been able to use them. Keep up the amazing work guys!
Terrible experience with this firm. Tried to arrange viewing for a property I was interested in. Informed them that I was not prepared to provide address information unless they undertook to not place my details on any form of database. So far, after a week they have not provided that undertaking and are not now returning calls or messages. VERY UNPROFESSIONAL.
In my opinion they are completely out of their depth in marketing a seven figure property or dealing with prospective buyers for the same.
If you have a choice of who to market your property with in the Northwich or Tarporley area, I would suggest you use a longer established, more professional firm.
A huge thanks to all the team at the Wright Marshall Nantwich branch! They have been extremely efficient in helping me find the perfect home for me, they listened to all my requirements and no request was to big. Thank you once again!
Made an offer which was accepted on the basis that the property wouldn't be marketed further. Having an offer accepted on this basis gave me the confidence to pay a large sum for a structural survey. Not 2 weeks later I received a call to tell me that someone else had made a higher offer and the vendors were going with them. I wasn't even given the opportunity to increase my offer. Don't trust a word they say and be very cautious before paying out large sums for a survey...….
I have been both a buyer and seller with Swetenhams Winsford branch and have found the Manager and staff to be incredibly proactive and supported the process to completion. Nothing is too much trouble, the team is friendly and helpful. Highly recommended.
Wouldn’t go near them again. Promises broken and told lies. Also had pretty bad customer service from the branch manager. Danielle and Lewis were great and helpful. But never been spoken to so disgustingly as I was with Stacey the branch manager!
11-13 Hanover Buildings, Hanover Street, Liverpool , Merseyside
The quality of service and professionalism is very high with Red Rooves and Rob. They go way beyond to help even if it’s outside their usual remit. This is what makes them very unique and in my opinion one of the best agents I’ve come across in Liverpool.
I’ve bought properties via Red Rooves and every single process was made so much easier by clear and transparent communication.
Not only that but Rob even helped me with many things voluntarily which were after the sale had happened.
Without hesitation I’d strongly recommend them for either buying or selling.
Red Rooves led by Rob Smith is an excellent estate agents! Rob is honest with his advice and has a lot of integrity as a businessman...someone who has his clients best interests at heart instead of that of his back pocket. Rob managed to sell two of my properties within weeks of them going on the market at a decent price. One of his outstanding attributes is that if he misses a call from you, he usually calls back within seconds....Another great example of going the extra mile for his clients.