A massive thankyou to Sarah and her team from Lichfield John German in helping us move house. She was dilligent in returning our calls and has helped us understand the process as first time buyers. She went above and beyond to chase solicitors up to make sure we could move out when we wanted to.
We purchased through John German recently and the team there were amazing from start to finish. Hands down the most efficient and hard working of anyone we dealt with in our chain. A massive thanks to Iain and Sarah in particular who were fantastic!
I cannot fault the staff at the Uttoxeter Branch. I am always kept fully informed throughout any relet process and on the rare occasion if there are any repair issues, I have every confidence that the professional staff always have everything in hand. Thank you all so much. Highly recommend for a stress free property management service.
Waited outside the shop for opening to apply for a property. The bloke (Mark) didn't open the door was busy playing on his phone, 15 mins past opening I tried the door, knowing it was locked - maybe he'd forgotten? Still didn't get up to open it... 30 mins past opening he left out the back and his colleague came in still not opening the door... I went to Costa opposite to have a drink and warm up whilst watching the door, at 9:58 (58 mins past opening she unlocks the door and changes the sign over, I head straight for the door walk in and make my enquiry to be told that she'd just finished taking the application fee from someone else who'd left a voice mail. Offered a weak apology and tried to tell me the door was open when her colleague was in, despite me having just watched her change the sign over and unlock the door.
I visited a couple of Estate Agents in Uttoxeter and John German offered, what it seemed at the time, a better value package. And they certainly delivered as promised, in a very efficient, friendly and professional manner. The property needed to be sold quickly and auction was recommended. They were 'spot on' with their advice and guide price. The whole process was owned by John German, from showing people around, liaising with Solicitors, marketing etc, and they attended the actual auction. They provided regular updates along the way. The stress of selling the house was taken away and they provided all the support that was needed. A remarkable and very recommended Estate Agent, Thank you.
Selling your home is always a stressful time but Matt and the team at Uttoxeter were excellent.
They made the whole process as straight forward as it could be and were in constant communication keeping us updated.
First class service from start to finish