Fabulous staff, helpful, efficient and go the extra mile. Would recommend highly. Made our house purchase so much easier.
Had bairstow round to our property for a valuation recently. The valuation was a fair one and around what we considered it to be worth. They were also flexible on their fee which impressed us because it mean they understood whilst running a business its also important for the seller to save pennies where possible. They seemed to value us as an individual and not just as another house to sell for commission. There was no hard sell approach. No begging. No after valuation call ups to push instruction. No stupid leaflets full of under valued houses sold like Howard and cundey presented to us. Just a thoughtful lady called Karen who tried to help us out. We decided to go with purple bricks purely to try and save money. However these would have been my high street choice. Thank you bairstow. I hope I won't regret my decision!
Being an Agent myself I know how things work. This office has its great moments but sadly a lot of the time has its bad moments. Communications is poor, information given is dreadful and inaccurate. We were due to complete before Christmas and completed 2 months afterwards because people in the office didn't listen and information relayed was wrong and false to such a point nothing was done for the first 6 weeks we were under offer(despite us being told it was being done). I have lost a lot of money due to this and will never forgive them for this. Was such a shame because when I first got them round the impression was fantastic. Never judge a book by its cover clearly. Very disappointing end to living in such a lovely first home with my wife and son but onwards and upwards to better things and agents hopefully.
A concerning experience buying with Howard and cundey last year. Buying our house we had to call mulitiple times to get things moving/done even on day of move. Highly stressful no one bar us was organised. Selling it a year later it was valued far less than other estate agents we had in buy a good £20,000k. Maybe the reason property sells too quickly because owners are not getting the full worth of their house. It was under valued when we purchased it ourselves. Regardless of when you buy a property, prices in this area have gone up. Price goes up when works done and should be consistent with similar houses in the area and at least the same road! You cant value 2 well presented houses next to each other both very similar at £25,000k difference. I dont know how they value. Stats probably obtained online before coming to value. Who knows! This cost them selling our property because they lacked confidence in the market and our house. We was never on the same page sadly. Nevermind.
I used Hamptons for their letting service and mostly dealt with Sophie. She gave sound advice about the property, found me tenants quickly and went above and beyond expectations in handing over keys out of hours when the tenants were delayed by the snow. Recommended.
We purchased a property that was sold via Hamptons and I cannot rate them highly enough. Henry stayed on top of things from start to finish, ensuring everything ticked along nicely and the lines of communication remained always open. I can't think of anything that could have been done better from our perspective. Well done!
Deborah at Haart made us feel completely at ease with all of the property viewings we had. She is very friendly and down to earth and makes viewings nice and easy. I would highly recommend Haart Biggin Hill to all of my friends and family.
Moving house is certainly stressful but can be made a bit easier with the right support from the various organisations involved and we can certainly compliment Haart Biggin Hill, and in particular Deborah, for their assistance and co-operation in what was quite a difficult move.
A truly outstanding service by the Westerham team headed up by Justine. Everyone in the team is efficient, professional, discreet and courteous. We could not have achieved our sale and purchase without them. We were constantly kept updated throughout. James Millard Westerham surely should take the lead as being exemplary in the field of estate agents. We cannot recommend them all highly enough. A massive 'Thank You' to all of you.
Lady Clare Louise
A huge thank you to the wonderful staff at James Millard Estate Agents, Hildenborough. We bought our property while still living overseas, and were truly delighted with the warmth and professionalism of Liz Warner, and her associates. Nothing was too much trouble, from advising on local cleaners to arranging valuation visits etc with the property seller. We have found a dream home, and the process was seamless end to end.