17th Jul 2024 (10 days ago)
The Anthony Jones team have done a fantastic job and I recommend them unreservedly for giving great service – communicative, responsive, and professional.
When my aunt died, I needed an agent to sell her house that I could trust to perform, as I live 300 miles away. At the outset Tony gave great advice on marketing and pricing and throughout the sale process he, Anna, Karen and the rest of the team gave regular updates, notifying me of each viewing, interest and offers received.
However, they really proved their mettle when our buyer demanded we bring completion forward by two weeks, or they would withdraw. I was unable to travel up to the North-East in that timeframe, and the house clearance firm I had booked had no earlier appointments. But the Anthony Jones team found me another firm that could clear the house in two days’ time. Next, before the house clearance took place, they collected and packed the items I wanted to keep (including a complete china tea service) and stored them on their premises until I was able to collect them two weeks later. Top marks for problem solving and going the extra mile!... Read more