I have just moved out of a property which was rented through Roseberry newhouse Yarm and they have deducted forcefully from deposit the charges for things which are absoultely radiculous.
Would not recommend any one these rip offs.
On top of it they dont even bother returning calls and are rude when you talk to them.
Mr Harrison was extremely professional and very helpful. He was always available when we had queries and responded to these in due time. Thanks to him, purchasing our first property was a process devoid of unnecessary stress. We are more than happy to recommend the services from Countrywide and can personally vouch for Phillip Harrison for his exceptional financial services. Joe and Maria (Happily settled in our home for a year now)
During a recent house move, I sought advice from Philip Harrison, the branch’s Senior Mortgage Consultant. I wanted to deal face-to-face as my existing mortgage provided offered a very poor service by telephone only, which was potentially delaying my house move. Philip was excellent, very efficient, great depth of knowledge and was able to help me select the right mortgage product and provide advice and assistance in bringing all the parties involved in the move together to achieve what I wanted – a low hassle move. Many thanks Philip.
Ive used Your Move Yarm for years as letting agents for a property in Eaglescliffe. You will not get friendlier or more professional service anywhere. They have always found new tenants superfast. Highly recommended. Helen and Denise are top drawer!!!
I can only think that the two reviews previously stated in 2008 were competitors as the service here is excellent. Now Your Move and they are brilliant - try them.
Gill was brilliant at guiding us through the stress of buying a house. We definitely feel lucky that we had her expertise and honest advice during the process.
Gill at Michael Poole Yarm is the most professional and efficient estate agent I have dealt with. If it was not for her our long and arduous sale of our house would not have been possible. The help that we received from Gill was exemplary she certainly went beyond the normal scope of her job to help us secure not only our sale but for our purchase so that both sides did not fall. All told the sale and purchase process took 17 months and she held our hands every step of the way. Gill is pleasant, professional but most importantly makes you feel the most important person she is dealing with. For the small fee we paid we certainly got our money's worth. If you are buying or selling Michael Poole Yarm is a great office to deal with. Thank you so much!
Honestly, if I could lower the stars any further, I would. These guys are absolutely terrible. They threatened my tenants with harassment, told me the property wasn’t damaged when it was (they hadn’t been to see it). They then tried to rent it damaged (severely) for four months before they rented it. The new tenants then informed me durectly about the damage and I had to get it fixed. they then ripped me off upon exit of contract due to their breach Every tenant I had complained about their service and poor communication. It took a month to find out the tenants were having issues at some points. Do not go with these guys as you just get ripped off, lose rental return and end up managing it yourself regardless. I have since had to take them to court for the losses.
Avoid like the plague. I've had from one of them telling the landlord I was leaving when I distinctly saying I was staying to scoffing down the phone because it was 10 mins to them closing on a Friday and he couldn't be bothered to do something that would take literally 1minute. Also didn't check the property correctly later found out that a fixture was illegal did nothing till I threatened legal action and ignored me for 6 weeks. They have no customer service, just pure lazy. Also pressured me with phone calls to go and see a place that I couldn't afford and later found out that they get money from the landlord for every viewing. So if you're a landlord I'd avoid them.
We recently used Gowland White in Yarm to deal with the sale of our property in Eaglescliffe and were really impressed from start to finish with the level of service provided. Jodene and her team made the whole process so easy and stress free for us. We actually received three offers on our property within a few days of it going on the market which resulted in us accepting the full asking price. We were kept fully informed throughout the sale process and can honestly say we would not change a thing about the way our sale was handled. We would have no hesitation in recommending Gowland White to anyone looking for a friendly, approachable and extremely professional level of service.
Excellent friendly service. Kept fully informed throughout the whole process with contacts between buyers, seller and solicitors. Would highly recommend.