Exchanged! Just sold my house through these chaps! Dealt with Phil in the office and he sold my house for close to ask within the first week. Highly recommend.
I have just moved out of a property which was rented through Roseberry newhouse Yarm and they have deducted forcefully from deposit the charges for things which are absoultely radiculous.
Would not recommend any one these rip offs.
On top of it they dont even bother returning calls and are rude when you talk to them.
Put my house with the Stokesley branch, from first meeting the staff through to handing over my keys as I moved out all I can say is that the girls were amazing. They always made me feel welcome, answered my 101 questions, did their best and somehow managed to get me £40k more than what the other agents had advised I would get. Would recommend them over any other agent
Very professional, there for me from start to finish
Gill was brilliant at guiding us through the stress of buying a house. We definitely feel lucky that we had her expertise and honest advice during the process.
Gill at Michael Poole Yarm is the most professional and efficient estate agent I have dealt with. If it was not for her our long and arduous sale of our house would not have been possible. The help that we received from Gill was exemplary she certainly went beyond the normal scope of her job to help us secure not only our sale but for our purchase so that both sides did not fall. All told the sale and purchase process took 17 months and she held our hands every step of the way. Gill is pleasant, professional but most importantly makes you feel the most important person she is dealing with. For the small fee we paid we certainly got our money's worth. If you are buying or selling Michael Poole Yarm is a great office to deal with. Thank you so much!
Honestly, if I could lower the stars any further, I would. These guys are absolutely terrible. They threatened my tenants with harassment, told me the property wasn’t damaged when it was (they hadn’t been to see it). They then tried to rent it damaged (severely) for four months before they rented it. The new tenants then informed me durectly about the damage and I had to get it fixed. they then ripped me off upon exit of contract due to their breach Every tenant I had complained about their service and poor communication. It took a month to find out the tenants were having issues at some points. Do not go with these guys as you just get ripped off, lose rental return and end up managing it yourself regardless. I have since had to take them to court for the losses.
Avoid like the plague. I've had from one of them telling the landlord I was leaving when I distinctly saying I was staying to scoffing down the phone because it was 10 mins to them closing on a Friday and he couldn't be bothered to do something that would take literally 1minute. Also didn't check the property correctly later found out that a fixture was illegal did nothing till I threatened legal action and ignored me for 6 weeks. They have no customer service, just pure lazy. Also pressured me with phone calls to go and see a place that I couldn't afford and later found out that they get money from the landlord for every viewing. So if you're a landlord I'd avoid them.
Gowland White are absolutely the agent to use! Our transaction had its challenges and Jodene and her team dealt with everything extremely efficiently. Nothing was too much trouble and Jodene was always very professional and very friendly. Every time we spoke with her we were left feeling confident things would happen... and more importantly, they did. We cannot recommend Gowland White highly enough and certainly would not even consider using anyone else next time around. Thank you very much for a fantastic service and everything you have done for us!
Excellent, efficient service and particular appreciation to Jodene who was fantastic. Thanks for all the help and support.