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Home
Estate Agents in Dartford
2 Let Homes - Dartford

2 Let Homes - Dartford

3.6

40 reviews

80 St Albans Road, Dartford, Kent, DA1 1TY

2 Let Homes Dartford are an estate agent in Dartford. They mainly list properties in DA1. Over the last 6 months, they've listed 1 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.

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2 Let Homes - Dartford Reviews (40)

Have you used this agent?

Anonymous Tenant

8 Years I had been living in a property managed by Lisa and her team. When we had any issues in the property it was dealt with the next day. We had regular tenant visits from Lisa and her team and nothing was to much for them. Only reason we left was because we bought a house. I wish them all the best.... Read more

16th Jan 2024 (15 weeks ago)

Anonymous Tenant

Do not rent with them. They are rude and their communication skills are so poor. They cannot even send a professional email just a few words with no sign off. They claim they are on hand 24 hours a day and they are not. They were brilliant until we moved in and then they turned awful. This shows they only care about getting the money secured and not about our quality of life once in the property.... Read more

28th Jun 2022 (1 year ago)

H Purcell

Run by a bunch of chavs who can’t spell nor have any manners ! Worst agency - do not use! Don’t know how to calculate deposit & that’s when we decided not to go with them. Thick as bread !... Read more

25th Jul 2020 (3 years ago)

K Mellor

Rude staff - botch jobs of you ask them to fix anything in your property! They call their own friends and family to come and do a quick fix botch job fix up and charge landlord silly sums for the poor work done. I was a tenant a few months back & having seen I can review I thought I would! Surprised your still up and running... Read more

29th Jun 2020 (3 years ago)

N Petrova

”if this is not removed I will take legal action Kind regards" This is the end of the email I have received from the company after I have shared here my experience with them. This provoked me to not only share the result of our communication, but to write a review of my customer experience with 2LetHomes. I have submitted an enquiry for a flat. I have provided my current address, which is about 2 hours away from the property in question. Please also note we are still in a situation where we are not supposed to go out too much. Therefore, ALL estate agencies I am working with are very helpful, providing information and videos of the properties. This shows they value me as a client. This was not the case with 2LetHomes. The next morning, I was approached by a lady called Sue who simply told me the viewing can be arranged in about 1-hour time. I have tried to explain that I am working, and I can’t teleport myself. I asked her to reschedule for the next day around 5PM. I asked for further information about the property – I was not given almost any information and my questions what is included in the rent and what isn't stayed ignored. I asked for a video of the property – I was told there is no such video. I had no chance to find out more if I don’t go out, use public transport for a long ride and then I was hoping to get my questions answered. I have found the confirmation emails in my Spam box, so I called Ms Sue to confirm I will be attending just shortly before I left my house for the viewing. She was unpolite to me and very rude. Still, she confirmed. Everyone could have a bad day, so I decided to still give it a chance. I got on the bus and halfway through I have received an SMS that the viewing is cancelled. It was referring me to a very generic email that they have already received an offer and the flat is no longer available. I understand that this is the business but sending me a template email from a domain not supporting replies is not even near some basic customer service. Ms Sue knew I had to move my schedule and travel long way to see the flat. I have shared my opinion that this is not professional here, as a review. I have lost 2 hour working time, I had to use public transport when even the Government is advising not to. I got to the area anyway and took a walk. I liked it, so a few hours later I have made a search on RightMove just to find that same flat still actively advertised. Wait, what?! After that I have received poorly written email from the owner of the agency explaining me how Ms Sue was right not to let me view the property and the owner is willing to sue me if I don’t take down my review. I never wanted to see a taken (although still advertised) property - I had a problem with the customer service. I had a problem with this company ignoring my questions, and not respecting my time. Is threatening people over email demanding them to take down negative reviews the way you do business? Please, seek grammar and legal advice before sending emails like this. However, I have the emails to prove my words. I am a real client sharing my real experience with this company and mostly with their lack of basic CUSTOMER SERVICE. I will leave everyone who reads this to come to their conclusions.... Read more

28th May 2020 (3 years ago)

S Stoev

The project was on hold so I did not find property. Nice small quiet city with very small streets. Lovely near the one of the biggest rivers in England... Read more

9th Feb 2020 (4 years ago)

L Bowen

Lisa and her team were so helpful To me when moving in and very friendly !! Thank you!! Would defo recommend x... Read more

30th Jan 2020 (4 years ago)

I Kass

I'd like to take time and address Tinos review which is nothing but lie as I was the person that he wanted to rent the property with and the agency was nothing short of great at communicating and supporting me and him trough the referencing process. The problem was that he couldn't provide the necessary documents to prove that he has a right to rent a property in UK. So it is just his way of attempting to cover up his own faults. I was basically scammed out of half a deposit by him myself as he lied to me about having the right to rent as well. The agency is excellent and Sue (agent dealing with our case) was exceptionally helpful, anyone considering renting a property with this agency shouldn't doubt their credibility and i strongly suggest ignoring the 1 star review left by Tino as it is a lie.... Read more

21st Dec 2019 (4 years ago)

S patel

Lisa and her team have been managing our new build flat from day 1. We brought our flat off plan and did not even collect the keys when we completed. 2 let homes have been great in finding good quality tenants, inspections and responding to all communications timely and professionally. They are an excellent choice for investors who need reliable, trusted and professional letting agent. I would highly recommend.... Read more

4th Dec 2019 (4 years ago)

Candy

This was my first time needing to privately rent and found the whole thing daunting. Other agents are fast to ignore tough situations but this was more strait forward. being on my my own with my kids these lovely people made the whole process simple. I met Kierand first who was lovely he answered my 100 questions I threw at the poor lad with great confidence that I'd be looked after and it would be a simple process. It didn't take as long as I thought to get my home and any information I needed sue was very fast responding so was nice not being left too long to get worried. Met Lisa for the keys she's a warm nice lady I didn't feel nervous anymore just so happy that they got me in when I wanted so me and the kids can settle before Christmas , thank you everyone again for everything. Me and the kids are over the moon.... Read more

3rd Dec 2019 (4 years ago)

T Jordan

I have only had 5 star service from the beginning, never had a single problem, only too happy to recommend the service.... Read more

12th Nov 2019 (4 years ago)

A Abdullah

We have rented from 2let five years ago and still in the same flat, great people and amazing service.... Read more

4th Nov 2019 (4 years ago)

K Smith

Really helpful! Goes beyond the call of duty, and i really trust what they say and do! Great agents!... Read more

23rd Oct 2019 (4 years ago)

I Mahoney

I have been both a tenant and landlord with 2 Let Homes and their service on both sides of the fence has been exceptional. I would highly recommend them whether you are a landlord or a tenant.... Read more

8th Oct 2019 (4 years ago)

K Bernet

Rude staff - Chav that owns the company LISA is a vile lady. So unhelpful and rude. So glad we didn't end up going ahead with them. 99% of the below 5 star reviews are clearly her friends or family. Because the reviews that speak the truth about this terrible company are all the 1 or 2 star reviews.... Read more

21st Aug 2019 (4 years ago)

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