From the moment we met Lee
We were very happy. Always happy to answer questions and never pushy with things like contracts. The office staff were professional polite and confident.
Would definitely recommend... Read more
Seller
4th Oct 2024 (18 weeks ago)
A Khan
Not good experience at all as selling was misleading. Back garden was left with rubble and uneven with big stones whereas it was advertised with fake photo having grass. Their agent confirmed when we visited the place that garden will be levelled as work is still going on but the unlevelled garden coupled with rubble that was hidden under over grown weeds is shocking and unsafe for a family with children or in any way is not expected when we moved into house. We are more frustrated about the presence of stones which are not the size that we can easily pick up with our bare hands , its a pretty much good number of rubble and broken slabs stuck and jutted out from the ground and uneven ,unlevelled , bumpy ground which should have been cleared out.
Difference clear what was advertised and what we got before and after cutting weed... Read more
16th Sep 2024 (21 weeks ago)
P Diamond
Robinson Jackson kept me sane during the stress of moving. Caroline in the office was excellent.... Read more
16th Sep 2024 (21 weeks ago)
C Hazlewood
Sold my late father's property with them. Ben kept us informed all the way through the process, without being pushy. All went smoothly. Very
happy with the service received.... Read more
Seller
30th Aug 2024 (23 weeks ago)
S B
Alfie conducted a viewing for us and was very informative. Very nice guy and very polite, answered all of our questions (we had loads) professionally. Thank you Alfie!... Read more
18th Aug 2024 (25 weeks ago)
L Longhurst
Brilliant service, extremely helpful and efficient would definitely recommend!... Read more
28th Jun 2024 (7 mo. ago)
Å Blaggan
Katie at Robinson Jackson was lovely and helpful throughout my search for a home... Read more
24th Jun 2024 (7 mo. ago)
S Alabs
Professional, Helpful and reliable service. I highly recommend Robinson Jackson Dartford... Read more
14th Jun 2024 (7 mo. ago)
M A
Robinson Jackson team were really helpful and efficient all through the mortgage Process. The Sales progressor; Carol was always available to answer our queries and to chase up our Solicitor.
Thanks Robinson Jackson!... Read more
Buyer
14th Jun 2024 (7 mo. ago)
M CO?TAN
I viewed a house in Dartford, Katie showed me around. She was on time and informative. I had plenty of time to walk around and didn't feel rushed.... Read more
11th May 2024 (8 mo. ago)
D Payne
Thank you Tracey andBen for all your hard work and showing my wife compassion during these difficult times... Read more
22nd Apr 2024 (9 mo. ago)
M Montero
Top service from beginning to the end, from all the team, really recommend. Specially thank you to Carol and Lee for all your help and support... Read more
5th Apr 2024 (10 mo. ago)
K Keysell
The probate sale of a much loved family home is always difficult, but Robinson Jackson, Dartford made it very easy and straightforward! Nick Menzies and his staff were so professional.
I certainly chose the right agent to act on the sale of the property and want to thank you all for making it as pain free as possible.
I have no hesitation in recommending Robinson Jackson, Dartford - it has been a pleasure dealing with you! I wish you continued success!... Read more
Seller
14th Mar 2024 (10 mo. ago)
J Spratt
Wonderful service, helpful staff... Read more
14th Mar 2024 (10 mo. ago)
D Cleaver
Very helpful in the selling of the house Kept us informed of everything that was happening. Very friendly people... Read more
Seller
11th Mar 2024 (10 mo. ago)
E samuel
We had an excellent experience with Robinson Jackson, they are very professional right from property viewing until final stage.... Read more
8th Mar 2024 (10 mo. ago)
N Clark
Robinson & Jackson Dartford office, where amazing from start to finish. The whole team there are all so professional and know their businesses inside and out.
With out Carol there is no way we would of got over the line to completion so quickly she was relentlessly with the Solicitors.. BIG thank you Carol....... Read more
7th Mar 2024 (10 mo. ago)
A Towers
I would like to say a huge Thank you to Nick for being so amazing throughout the whole journey of purchasing our new home. We could not have done this without him.
He has been a fantastic support from the moment we met him. He took ownership throughout always there at the end of the phone providing reassurance and guidance, explaining what was happening at different stages. Nick chased solicitors, third parties and even our estate agents who were slack to help push things along. Nick was constantly there as a support helping us with the various hurdles along the way.
We really appreciate how genuine he was from the outset. Open, honest and trustworthy. Thank you so much for making one of the most stressful 5 months of our lives that bit easier. I highly recommend Nick to anyone buying or selling their home.... Read more
Buyer
4th Mar 2024 (11 mo. ago)
Mert
Worked above and beyond to ensure we got the home that we desired!... Read more
Buyer
23rd Feb 2024 (11 mo. ago)
L Smith
Fantastic team and Ben helped me find my dream home. Thank you so much!... Read more
Buyer
23rd Feb 2024 (11 mo. ago)
J Shand
Ben & all the team have been very helpful & professional throughout the sale of our property, would highly recommend Robinson Jackson Dartford if you are thinking of putting your house on the market :)... Read more
Seller
21st Feb 2024 (11 mo. ago)
N Clark
Excellent : couldn’t recommend RJ any higher. I was a nervous seller but was made to feel very comfortable from day one. The team led by Ben were very proactive and reassuring and always responded in a timely manner to any query as was Carol Cope on post sales who was simply the nicest person to deal with while I was waiting for everything to “go through”.. Well done Team RJ!... Read more
Seller
21st Feb 2024 (11 mo. ago)
D Santer
The team at the Dartford branch were very supportive and attentive the entire way through the sale and purchase of our property’s. They have been brilliant with keeping us up to date on everything and communicating clearly with us. Special thanks to Ben on your assistance with finding us a buyer and all the extra support he was able to provide. We would also like to thank Carol for all her help and support it was all very appreciated.... Read more
Seller
12th Feb 2024 (11 mo. ago)
M Walton
A very unprofessional, unhelpful and dishonest company. Avoid at all costs.... Read more
8th Feb 2024 (11 mo. ago)
D gulshan
I have recently sold my property through Robinson Jackson and they have provided good service overall. They kept me informed on a regular basis on how the things were going with the sale and helped a lot in moving conversations forward between the two solicitors as we did hit a number of hurdles on the way.
However, I didn't feel supported in terms of sale price negotiation as the buyer kept pushing the price further down and even threatened to pull out a few times to get her way and this seemed to have a strong influence on Carol and Tracy. They kept convincing me to agree with the buyer's demands as if I would not be able to sell if I didn't agree. I don't know whether that is true or not as I didn't have time or energy to go to another estate agent but I felt pressurised as I really wanted to sell my property so just gave in. Hence, I am disappointed on this front.
Overall Robinson Jackson team were friendly and helpful and the sale process was fine.... Read more
Seller
6th Feb 2024 (1 year ago)
M Porter
Faultless professionalism, honest and dependable. Would recommend without hesitation.... Read more
31st Jan 2024 (1 year ago)
Professional service, great communication.... Read more
Seller
7th Jan 2024 (1 year ago)
Very good service. Happy in all process of selling with them.... Read more
Seller
16th Dec 2023 (1 year ago)
J Zayya
George, Charlie and Sharon worked so hard to get my new house completed as quickly as possible going the extra mile. With my sols not being very responsive, these guys must have sent about 20-30 emails. Grateful to the team... Read more
Buyer
14th Nov 2023 (1 year ago)
M Johnson
Robson and Jackson were absolutely amazing and Ben and Carol were outstanding. Would recommend them to anyone any upheaval they sorted it out for you so it was stressfree.... Read more
25th Sep 2023 (1 year ago)
Robinson Jackson reacted well to the changing market, organising multiple viewings and giving me advice about what to do. I would recommend them.... Read more
Seller
24th Sep 2023 (1 year ago)
F Ahmad
Worst ever Estate Agent- Extremely poor service from them and their mortgage advisors- poor communication and wasted our 1 month on Mortgage. They are rubbish avoid them,... Read more
11th Sep 2023 (1 year ago)
M Tareq
Ben (Dartford Branch Manager) was amazing to us throughout the whole of our property buying journey. He helped a lot to buy our property with all his valuable advice and suggestions. Added bonus was, all the staff members of Robinson Jackson were exceptionally brilliant from start to finish in buying my property. They were easy to reach at any time via emails or phone. Highly recommended them. Thank you again Ben and his team for all the efforts.... Read more
Buyer
8th Sep 2023 (1 year ago)
C JE
We recently sold our house through the Dartford branch.
They offered excellent service.
The manager Ben was really down earth and easy to talk to.
All of the guys especially Alfie were really good. Alfie sold our house and was always available to talk to and kept us up to date.
They were very professional and it went so smoothly. They really all worked as a team.
We also dealt with Carol C who progressed the sale and she was brilliant too. She kept us informed and was very easy to talk to.
I would highly recommend the Dartford branch as they totally delivered what they promised.... Read more
Seller
6th Sep 2023 (1 year ago)
G Wink

Steve (Dartford Branch) and his Dartford Branch Team were amazing. My property was up for sale from November 2022 and promised to be sold by January 2023, with a local highly advertised company. The property remained unsold at the end of May 23.
I accepted an offer after 10 days with advertising with Robinson Jackson (Dartford) on the market, and completed 2 months later. Thank you to Steve and all at the Dartford Branch.
The completion team were unhelpful (I have to be honest), for the fee received. I had promised return calls and updates that never happened, emails ignored and the main point of call go on leave for 10 days with no notice, but I do understand everyone deserves a break (however other colleagues ignored my emails and calls). I updated my solicitor regularly as there was very little progress report from the completion team (Ebbsfleet).
However, between myself, Steve, the Dartford Branch and my solicitor! We did it in 2 months. Thank you so much Steve and your team, I wished I could give you 5 stars ?? ?? ????... Read more
Seller
18th Jul 2023 (1 year ago)
Very disappointed it took 7 weeks before they rang to say we had a viewing. Know weekly updates either phone or email to keep us informed of how it was going .... Read more
Seller
7th Jul 2023 (1 year ago)
S Hills
Awful experience, staff (Carol can't Cope and Ben)have little idea of how estate agency works and barely offered any customer service. Definitely wouldn't recommend, there's better estate agents in Dartford. Still waiting for a response from the owner John Browning regarding my complaints!!!... Read more
28th May 2023 (1 year ago)
D O'Brien
Madison was very helpful, informative and professional.... Read more
19th May 2023 (1 year ago)
G Ireland
Professional staff with excellent communication. Kept me advised all the time and brought the sale to a satisfactory conclusion with no fuss.... Read more
Seller
3rd Apr 2023 (1 year ago)
L Wright
Staff were v efficient and we had offers within a week, I remember stupidly thinking 'wow they didn't do alot for the fee, the house sold itself' but that wasnt the case... not foreseeing the buyer seller issues that were to occur over the next couple of months . So glad we put our trust in R&J, the sales progress team overcome everything which was only possible with their dedicated team tapping into their vast knowledge & experience, they definitely earnt their money, but it never felt like just a sale, they had a personal touch which was very reassuring.... Read more
Seller
17th Mar 2023 (1 year ago)
M Frankling
We chose Robinson jackson because a family friend highly recommended them. From the first initial conversation i knew i had every faith in them. Very professional and certainly know their stuff. I prefer the estate agents that work on commission rather than a flat fee as you know they will get the most for your property. As our property is currently rented we wanted to disturb the tenets as less as possible and was reassured by Nick that they only will show buyers round that already have a mortgage in principle in place and proof of deposit. Basically no time wasters.Nick was quick at getting it vauled and taking the pictures. He advised us we needed an indate epc and the next day his guy Andy was round there. Within a week of our conversation our property is on the market. Highly recommend robinson & Jackson (dartford branch in particular) and Nick for being so responsive, professional yet approachable and knowledgeable. 5*... Read more
Seller
28th Feb 2023 (1 year ago)
T Lucas
Nick and the team have been totally professional in what has been a tricky market. I would recommend Robinson-Jackson, from the initial meeting and then on to the various stages of my sale it’s been a very good experience.... Read more
Seller
2nd Feb 2023 (2 years ago)
Had two really good recommendations so happy with the service.... Read more
Seller
30th Sep 2022 (2 years ago)
J Booker
The service we received from Carol during our house purchase was amazing! Her cheerful regular telephone calls not only kept us informed of progress or problems but also gave us the opportunity to ask questions or raise any queries. Thank you so much Carol-can’t thank you enough for your unbelievable support during a stressful time!... Read more
9th Aug 2022 (2 years ago)
J Owoade
Katy and Ben was really helpful throughout the whole process. Thanks for the hard work guys ????????... Read more
14th Jul 2022 (2 years ago)
J Fox
Having originally used and internet sales company, we had no other alternative to say to switch to Robinson Jackson but I can honestly say it was a huge relief when we did. Prior to change I think the only person who seemed to be helping was Katy (despite not even working on my behalf).
Anyway to cut a long story short, Robinson Jackson were incredibly efficient, sold my property within a week and kept me informed at every step of the way (again thanks Katy). I would definitely recommend them.... Read more
6th Jul 2022 (2 years ago)
Robinson Jackson team did an amazing job. From the first meeting to the viewings and marketing, they are brilliant, knowledgeable, polite (they removed their shoes even though I said it’s ok to keep them on when assessing the property) and trustworthy. Thanks to them we achieved 103.5% of the asking price, I can’t thank them enough. ... Read more
Seller
1st Jul 2022 (2 years ago)
S Sharpe
Amazing service throughout our purchase. Ben was so supportive and was always available when we needed to talk, he answered all questions and went over and beyond to support us. When he wasn’t available all the other staff was equally as supportive, we love our new home. Buying a house was already stressful so having such an amazing team along each step made it so munch easier!... Read more
24th Jun 2022 (2 years ago)
A very good experience. Excellent advice on pricing, high quality marketing and pacey hosted viewings led to a successful sale in short order... Read more
Seller
18th Jun 2022 (2 years ago)
P Moore
We're able to sell my property extremely quickly on 3 occasions. However their buyers were not vetted particularly well and dropped out for no reasons given. Was therefore unable to move for over half a year. Switched agents and sold and completed within months with a reliable buyer.... Read more
Seller
30th May 2022 (2 years ago)
S Ivanov
The sales negotiator I was contacted by was unprofessional, asked to provide screenshots of my bank accounts where I keep all my savings for the house purchase (what an absurd viewing guidelines), so instead, I provided a mortgage in principle document and asked if this is sufficient to book a viewing of one of the advertised properties, never received a response back.
Moreover, I've never received a follow-up or response back about the properties I inquired about from this agency (10-12 in total). What a time-wasting exercise.... Read more
28th May 2022 (2 years ago)
K Taylor
I would like to thank R&J for helping me sell my house and the advice and help given from Ben the Branch Manager. I would also like to say a huge thank you to Katy in the Progressing Department, she was so helpful. Thank you all... Read more
Seller
19th May 2022 (2 years ago)
J Muskett

I recently used Robinson Jackson Dartford (RJD) to sell a property in the local area. I approached them for this service because they were also the acting agent when I purchased the property.
My experience with RJD overall has been positive.
Firstly as a buyer of the property, they treated me with respect and made me feel like a client as much as a property seller. This contrasts with other agents I interacted with during this time as a buyer where some gave me the impression I was easily replaceable or even treated me with outright comtempt. This was not the case with RJD as they seem to understand that the transaction process is also dependent on a happy buyer.
Secondly as a property seller, the overall process to get the property listed was very straightforward. Especially so seeing as I now currently live a long way from the area. In this case, everything was done by phone including desktop an on site valuations. Communication through the viewings, offers, and selling process was also excellent and helped ensure that my expectations were managed through the whole process.
During the process of offers being made on the property, RJD presented a summary via email of the key information in an easy to read format and provided the advice required for me to make my own decision on what offer to go with. Whilst others might prefer to go through this in a different way (e.g. in person or on the phone), a list of offers is definitely something they can do and it really helped me compare offers side by side.
A special mention goes to the progressions team (which I believe covers multiple RJ offices including Dartford). The person assigned to my sale, Katy, was extremely proactive in coordinating the transaction process between myself, my solicitor, the buyer, and their solicitor. She was acutely aware of what would be required at each step and was very effective in chasing up not just responses from the buyer but from myself when I could have caused potential delay as well. Without her input, the process would have taken a lot longer than it did and I am very grateful that she took an active role in coordinating the different parties.
Lastly, for the record my property took longer than average to sell with the first sale aborted late due to last minute changes from the first buyer. RJD were quick to react with relisting and organising viewings after this happened. I appreciate that although the market at this time is very buoyant, it is also very unpredictable due to an increase in potential time wasting buyers and sellers alike, and events like surveyor devaluations, RJD appeared to act with experience in a market such as this and demonstrated good competency with handling unpredictability.
In summary, I would recommend RJD as an agent of choice for property sales in the Dartford area.... Read more
Seller
17th May 2022 (2 years ago)
L Maclean
I have recently bought a house through Robinson Jackson. I have also found my previous two houses through them! So friendly and professional.
I would highly recommend them to anyone who is looking to buy or sell.... Read more
Buyer
16th May 2022 (2 years ago)
S Clone
Unprofessionally greedy ….... Read more
16th May 2022 (2 years ago)
R Hodson
Robinson Jackson were brilliant from start to finish in selling my property. They were the only team in the whole transaction where I felt like I did not need to do any chasing, always felt well informed - and they always managed to make me feel more relaxed and helped take some of the stress away!
Special thanks to Katy in particular from the progressing team - she was brilliant throughout and helped us get to the finish line!... Read more
Seller
13th May 2022 (2 years ago)
P Kunapalan
I purchased a property through Robinson Jackson and received excellent service from offer to completion. The seller's onward purchase fell through at one point, and we were both having difficulties with our lawyers. But Robinson Jackson persevered and carried all parties through the transaction. I really appreciate their efforts and would like to give a special thanks to Katy in the Progressing Team who stuck with us through the entire process.... Read more
Buyer
11th May 2022 (2 years ago)
E Ozoran
Great experience once again, sold and moved within 3-4 months! Thank you Katy for always being on the ball!... Read more
Seller
12th Apr 2022 (2 years ago)
Please don’t pay a deposit or you will be sorry…... Read more
Tenant
2nd Apr 2022 (2 years ago)
H Rossiter-Poulton
Lovely to deal with Ben and Katy and the team. They were helpful and gave great advice and support particularly during an unexpected pause in the process due to hospital admission. Thank you so much for making the transaction straightforward and for keeping us informed.... Read more
31st Mar 2022 (2 years ago)
N ludlow
Highly recommend the Robinson & Jackson Dartford team. They stayed in constant communication with us throughout our sale & purchase. When things seemed to come to a standstill with solicitors etc the progression team really came into force. Carol worked on our behalf and what a amazing part she played. Carol really brought everything together and pushed our completion date along. Always ringing with updates and happy to answer any queries and emails were answered promptly. We will definitely be using this team in the future.... Read more
Seller
17th Mar 2022 (2 years ago)
P Bahia
From the word go the whole team at Dartford Branch were brilliant!
From us calling to view a property they had on the market to placing our home on the market, they were professional and on point!
Transparency was important to us and they did exactly that. They sold our home and kept us informed at every step.
Katie was our progress in sale liaison who not only kept my stress levels down but also made sure I was kept in the loop at every point. If I didn’t understand something or wasn’t sure she would take time out to explain process and documentations.
I want to say a huge thank you to all the Dartford branch, Ben, Charlie, Courtney and Amanda to name a few!... Read more
Seller
15th Mar 2022 (2 years ago)
A Northfield
Just a quick thanks to all of the hard-working team at Robinson Jackson. After what was a very stressful and long move (my estate agent and all of the solicitors unable to manage simple communications) Robinson Jackson were the only team that were able to stay on top of things. I wish we had used these guys as our estate agents but buying through them was a blessing. Special thanks go to Carol as she was amazing.... Read more
Buyer
28th Feb 2022 (2 years ago)
R Outtandy
I had a very positive interaction with Katy from Robinson Jackson. She was brilliant and very proactive throughout the process.... Read more
23rd Feb 2022 (2 years ago)
P Jones
House sale went very well with Robinson Jackson, Katy at the progressions team kept us regularly updated and helped us as much as she could when other parts of the sale became stressful - would sell again through this estate agent if we put our house on the market in the future :-)... Read more
Seller
23rd Feb 2022 (2 years ago)
L Whitmore
I was recommended Robinson Jackson to sell my mother’s house when she passed away. It was an old house in terrible condition and I wasn’t confident it would sell for a good price. RJ agent was friendly, helpful, understanding, flexible and encouraging.
Everything was done, not only to sell it, but to advise and help me. I live 200 miles away so they supported & helped me and kept me regularly updated.
All in all despite some initial issues because of the condition of the house, they got me a far better price than I’d expected and made the whole process as easy as possible.... Read more
Seller
23rd Feb 2022 (2 years ago)
J Fewtrell
Good experience overall as a buyer. Got through the process in just 10 weeks with Katy the sales progressor. Ben the branch manager was a really friendly guy and nice to talk to on the few times i did as well. First buy so nothing to compare it too though. Cant give an opinion on selling through them as have only seen it from one side so far but nothing has put me off returning in the future.... Read more
Buyer
18th Feb 2022 (2 years ago)
G Badejo
Honestly I can’t say enough good things about my experience with Robinson and Jackson. Katy from the progressing team was fantastic and was so efficient, friendly and helpful. If it wasn’t for her the sale may not have gone through.... Read more
Seller
25th Jan 2022 (3 years ago)
They were attentive, knowledgeable and made sure they fully understood our needs as we were involved in an auction purchase and needed a quick sale. They found our perfect buyer and sold on time.... Read more
Seller
30th Dec 2021 (3 years ago)
J k
Used the branch regularly for when I was looking to buy a home. I found the colleagues professional and very responsive to my needs often prioritising myself when it came to viewings. A real personal touch who tried to understand my buying needs. Special thanks to Amanda, Beth and Charlie who were fantastic with me... Read more
Buyer
22nd Dec 2021 (3 years ago)
P Smith
Recently used for a house sale and very impressed with the service from Robinson Jackson Dartford branch, from start to finish. Reasonable fees and a professional approach. Would recommend.... Read more
Seller
8th Oct 2021 (3 years ago)
K Warren
We moved back in June(last month for the free stamp duty) and found they are very understanding and helpful even though they was under considerable pressure at the time.... Read more
27th Aug 2021 (3 years ago)
J win
I just spoke to the branch manager ( owner ) who firmly told me that Decision and Principle and evidence of deposit must be shown to them, just to view the property.
We have no intention of showing our bank statements to the agents on the high street. No other agents are asking like that and it is not our first home-buying either.
He also rudely said that 66% of clients they showed the properties have no fund to buy.
It is so disrespectful to the customers by saying that.
He also said that both husband+wife have to view the property at the same time and will not book if one is not free at that time and for second viewing. We are buying the house, not buying an ice-cream!!
We will not buy from that kind of arrogant agency.
With that kind of disrespectful customer care, it could be so stressful along the timeline.... Read more
22nd Jul 2021 (3 years ago)
G Lovell
I bought a property from them 10 years ago so when I come to sell I went back to them. No regrets at att, branch manager Ben was very helpful and managed our expectations well. Tracey took over to take through to completion and without her we would not of got this through. She was so helpful and polite and updated us regularly and was genuinely interested in us and our move and made us feel supported. Would always go back to them.... Read more
Seller
2nd Jul 2021 (3 years ago)
Sarah
We used Robinson Jackson Dartford for our recent sale and purchase. Although the process was testing at times, they went above and beyond and did a great job of keeping us informed and assisting with our enquiries, despite most of the issues being out of their control. We trusted them with the process and they didn’t disappoint, we got there in the end! Thanks to Ben and all of the team. Would highly recommend.... Read more
Seller
25th May 2021 (3 years ago)
H Dowsett
Charlie Churcher is extremely professional and dedicated to your property search. Charlie showed me around a beautiful property and was passionate about the features and had a wealth of knowledge on the areas and the market. I also appreciate honest agents who are really dedicated to you as a customer. Thank you for your help and time Charlie.... Read more
19th Apr 2021 (3 years ago)
M Johnson
A six star service & couldn't recommend highly enough!
We were under pressure to quickly sell our property, RJ delivered on all levels.
Accurately evaluating, pricing, listing & selling within an amazing three days! The entire process was professional (with a capital P), ever helpful, great comms throughout. We .must particularly make mention of Amanda Try (our primary point of contact), who was brilliant on all levels, particularly so when in a very busy sales period.
Our sincere thanks to all of the team, Beth, Tracy, Ben to name but a few!
Would we recommend RJ, very much so, would we use again...most definitely YES & would go as far as saying the best agents we have ever used (having moved numerous times are in a position to judge)!
Our thanks to you all.
Martine & Malcolm... Read more
Seller
18th Apr 2021 (3 years ago)
B Harris
Lovely and efficient team... Read more
15th Apr 2021 (3 years ago)
chris
Really great professionalsim from all the staff at RJ. Quick turnaround to get me into the new property. Lovely surprise to receive a welcome box too, nice touch!... Read more
Tenant
31st Mar 2021 (3 years ago)
milda
I've recently found myself having to rent again after many years and in quite tricky circumstances. While most agencies seemed reluctant to listen, this team, and especially lettings manager Catherine, went above and beyond to help. From first phone call to follow up emails. Thank you!... Read more
Tenant
29th Mar 2021 (3 years ago)
Very friendly and helpful especially in these difficult covid times. Their handling of the sale and progression from sale to sold amazing... Read more
Seller
16th Mar 2021 (3 years ago)
L Grant
We do NOT recommend Robinson Jackson! Especially the interaction we had with Tracy from the progressing team she was incredibly unprofessional and very rude and has absolutely no manners in how to talk to a client with respect! Please use other estate agents in Dartford that will speak to you in a professional and polite manner.
We hope Tracy doesn’t speak to all Robinson Jackson clients like this !... Read more
10th Feb 2021 (3 years ago)
K garcia
Very pleasent and careing a very nice lady and a pleasure to meet... Read more
30th Jan 2021 (4 years ago)
Z Khan
I recently sold my flat through Robinson Jackson and everything was amazing from start to finish, Ben, Charlie, Chris and Carol were extremely helpful, I would highly recommend Robinson Jackson, they have such a fantastic team! Thank you very much!... Read more
Seller
27th Jan 2021 (4 years ago)

The team at Robinson Jackson in Dartford are phenomenal! I originally tried to sell my flat through another agent in Dartford who were utterly useless and kept trying to make me sell my flat for less than I bought it for! After giving up with them I didn’t hold much hope for any other agent until I put the flat on the market with Robinson Jackson. The whole team are polite and professional and will do all they can to support you through the very stressful process of selling a property. Special mention to Charlie, Nick and Beth who were always so helpful whenever I spoke to them. Also massive thanks to Tracy and Carol who kept me informed with the progression of the sale and constantly chased my solicitor for me, but the biggest thanks goes to Ben! Absolutely cannot fault him. You can genuinely tell that he loves his job and goes above and beyond to get the best price for your property. After being repeatedly told that my flat wasn’t worth anything by the previous agent, Ben managed to get £5K more than the asking price and the flat was in the market for less than a week. I cannot recommend them enough!... Read more
Seller
26th Jan 2021 (4 years ago)
L Holder
Excellent team all round. Thanks for your help ????... Read more
16th Dec 2020 (4 years ago)
Reliable, honest, valuation realistic, did what they said, very professional, excellent. Fee includes vat... Read more
Seller
6th Dec 2020 (4 years ago)
The staff in Dartford have been great, very friendly polite and know what they are doing.The process went smoothly and they encourage you in what you are doing and advice you well.
We will always recommend them.
BRAVO to Ben and his team.
God Bless you all.... Read more
Seller
20th Nov 2020 (4 years ago)
It didn't feel like my best interest was looked after. The progression team were slightly better.... Read more
Seller
5th Aug 2020 (4 years ago)
N Wade
Robinson Jackson have done an excellent job of selling my daughter's flat and supporting her through the whole process leading up to exchange of contracts yesterday. It has been fraught with difficulties largely because of the global epidemic, but all the people at Robinson Jackson have been calm and professional throughout.
A special shout-out for Carol Cope who has been absolutely fantastic. She has supported us so well, she communicates with all parties extremely professionally and effectively and she has had to demonstrate huge resilience during such a difficult time. Carol is an excellent asset and ambassador for Robinson Jackson. Thank you.... Read more
Seller
19th Jun 2020 (4 years ago)
B Port
Recently myself and my partner purchased a house that was being sold by Robinson Jackson and Carol Cope in the progression team dealt with us. Absolutely appauling
the way she spoke to us on the phone and delayed the whole moving part giving each person in the chain a different story. All the other staff were very friendly and polite but she should not be in the job role. Made our move more stressful than it needed to be.... Read more
Buyer
4th Jun 2020 (4 years ago)
M Burbeck
I would like just to say a huge thank you to Robinson Jackson for their help in the sale of our flat. We have had nothing but five star service right from the start. Amanda, who came to our flat and helped to start the ball rolling was clear, helpful and we knew we were in good hands. Everything was processed quickly and punctually. Everything was transparent and informative. We are indebted to Tracy from the progression team. We have had weekly (and in some cases daily conversations) over the past few months and we have been immensely grateful that even in these unprecedented times she was doing everything she could to advise, pursue and reassure us and our buyer. I can honestly say that we would may not have moved had it not been for the company's professionalism and personal touch.
We are very delighted with the outcome. Thank you . We couldn't recommend the company highly enough.... Read more
Seller
22nd May 2020 (4 years ago)
J Nokes
After dealing with the robinson jackson team in particular Stacey with regards to our current house move, Im pleased to give this 5 star review! Would give more stars if i could! I have been given all the help and guidanfe needed to make our move as smooth as possible (even in the midst of a pandemic!!) and Stacey has worked particularly hard to ensure everything has been done efficiently! Thankyou so much Stacey!... Read more
13th May 2020 (4 years ago)
C Raheem
We have been very pleased with the service provided by both Stacey Greenwood and Catherine Stuart. They have made what would have been a complicated letting process very simple and made sure everything was done very quickly. Would recommend, and will be using again.... Read more
Landlord
31st Mar 2020 (4 years ago)
I CON
A lovely team of helpful and friendly people. We would like to thank the team and especially Stacey Greenwood for the help and support throughout the process of getting us to the move in date.... Read more
30th Jan 2020 (5 years ago)
J Fox
Would I recommend this estate agent. Absolutely. The team are energetic, proactive and always there to assist at beck and call. Big mention to Ben. Always positive and gave firm belief we would get there. Thanks to Nick as well for sound knowledge and good advice. A great team all round. Would definitely look no further if you have Robinson’s on board.... Read more
28th Jan 2020 (5 years ago)
A Sims
This estate agent have been brilliant, from putting our house on the market, to finding us a new home. The sales team were helpful, informed and knew exactly what we were looking for, therefore giving us great advice and guidance.
Once we found our home the progress team were great and really helped us to get everything finalised and resolved for both our sale and purchase. Having a dedicated team with such a friendly manner and ease of accessibility made the process so much better.... Read more
Seller
28th Jan 2020 (5 years ago)
S Pan
We have let our property through Robinson Jackson and all the contract work was carried out by Stacey Greenwood. Stacey introduced herself at a very early stage and was always available to answer any questions that we had in a timely fashion and was very knowledgeable in this area. The service provided was exceptional and would highly recommend using Robinson Jackson in the future, many thanks... Read more
Landlord
1st Jan 2020 (5 years ago)
scottborg1234
Professional service and genuine people... Read more
21st Dec 2019 (5 years ago)
A Kekere-Ekun
We were very happy with the level of service provided by Charlie Churcher and the Robinson Jackson Dartford team on the purchase of our home. He was very pleasant, communicative and very clear and direct with how our purchase was progressing.
It's always a little stressful buying a home, but Charlie made this transaction very smooth and hassle-free. We are thrilled with our new place.
Thanks Charlie, we appreciate your time and effort and how honest you were during the purchase of our property.... Read more
Buyer
8th Dec 2019 (5 years ago)
J smith
Went for a property with Dartford Robinson and Jackson, amazing service and easy communication, would defiantly recommend! My estate agent Stacey Greenwood was extremely helpful even after the moving process really went above and beyond and I am very grateful to have used this company... Read more
Tenant
14th Nov 2019 (5 years ago)
D Booth
The service provided from the progression team, especially Tracy Wright has been outstanding.
Tracy has made this whole process so much easier for us. She is dedicated to her job and her dedication gets results.
Highly recommend Robinson Jackson at Dartford - Thank you... Read more
21st Oct 2019 (5 years ago)
J Cairnes
Lettings team are top quality, won’t hesitate to recommend Stuart and Catherine to our friends and family.... Read more
Landlord
19th Oct 2019 (5 years ago)
S Chung
Very happy with their letting service. They are professional, helpful and efficient. The property was let within a short period of time. Their portal site is easy to use for managing the letting documents. We should have contacted them earlier. Highly recommended!!!... Read more
Landlord
18th Oct 2019 (5 years ago)
C Crow
Stacey is meticulous, detailed, accurate and professional. Others in her company have struggled a little but she has kept things going in the right direction. We've engaged RJ as our rental agency and so far have been pleased with the service provided. I will continue to use into the future.... Read more
Landlord
14th Oct 2019 (5 years ago)
P Abbey
After a very shaky start with a dodgy buyer, we finally had a good run with Robinson Jackson, in particular Charlie, who went above and beyond to make sure our new sale went as smoothly and as quickly as it possibly could.... Read more
Seller
3rd Oct 2019 (5 years ago)
Y Olu
Excellent service from start to finish. With thanks.... Read more
27th Sep 2019 (5 years ago)
O OB
A very big thank you to Catherine and Stuart for your support.Even when we thought the move was not going to happen you went extra miles supporting an advising us. Thank young for your patience and kindness expressed at every stage .... Read more
23rd Sep 2019 (5 years ago)
S Price
The lettings team are absolutely fantastic but I want to give a special mention to Catherine in particular. She listened to us when not many other agents would and showed a genuine care into our needs. By far the most efficient, professional agent out there. Kept us updated throughout the entire process and has made a really stressful move actually enjoyable! First class service- would not hesitate to recommend to all tenants and landlords.... Read more
7th Sep 2019 (5 years ago)
K Taverner
Stacey & Catherine assisted with the rental of our flat. I must say they were super prompt and thorough with everything. We had one week to turn everything around and they were brilliant at getting all the necessary paperwork etc completed and communicated promptly along the way Highly recommend. Very professional.... Read more
Landlord
6th Sep 2019 (5 years ago)
K Oliver
The customer service I have received since getting in touch with Robinson Jackson has been excellent. Stuart Harris has handled everything required to get me and my partner into our first home together. I have been waiting to move for over 2 years and finally got the opportunity. The process was made stress free thanks to Stuart. He helped us change the date due to a holiday and has been on the other end of the phone for any questions, even silly ones such as 'where is my electricity meter?' the joys of being new to renting!
Thanks to Stuart the whole process did not take long and I was comfortable knowing I could call up for friendly advice any time. My overall experience has been stress free so thank you to Stuart and the team at Robinson Jackson for helping me finally move! :)... Read more
Tenant
23rd Aug 2019 (5 years ago)
L Bartley

We purchased our house using Robinson Jackson in 2012, and decided to use them again for the sale of the same property very recently. We are very pleased we chose them again. Not only did they value our property at a much more realistic price than so called competitors who supposedly charge a lot less, or a one off fee, they actually take the time to make it a much more personal thing. Their expertise in the local market and their wide customer base meant that they had potential buyers lined up for our property as soon as it was on the market. In fact, Nick, personally recommended a viewing for another couple who he knew was looking for a similar property, and we are very pleased to report that they did decide to buy at a price agreed by all. During the sale process, Amanda from RJ was continually in contact with my wife throughout informing her of progress with the sale. It could not have gone through more smoothly, with dates/times/appointments kept to, and all to a very high professional standard. I would have no hesitation in recommending Robinson Jackson to anyone considering a house sale/purchase. For us, they were excellent!!... Read more
Seller
22nd Aug 2019 (5 years ago)
L Price
Cant thank Catherine enough. She was polite and happy to help me with the stress of trying to find a new home for me and my children. Thank you so much. Highly recommended.... Read more
22nd Aug 2019 (5 years ago)
A Petrescu
I only have one word to describe you guys and that is Brilliant!! Moving houses is never easy however you have managed to help me rent the perfect house and make all the process so enjoyable. You were so professional and amazing like no other letting agency. You called me to keep me updated and never left any of my messages/voicemails unanswered.
Catherine has the most amazing personality and she is so lovely ????. Stuart was so kind and waited for me up to 7 30 PM so I could view to property. Most of the agents would have rescheduled but you didn’t.
You know how to go the extra mile and have an exceptional customer service!
I will highly recommend you guys anytime.... Read more
Tenant
20th Aug 2019 (5 years ago)
K Standen
The guys at Robinson Jackson, specifically Catherine and Stuart, have been fantastic support since first contact, managing to turn our offer around and have us moved in within a week! We are very grateful for their hardwork and professionalism. We would wholeheartedly recommend this letting agency to new tenants/buyers, and look forward to dealing with then for the rest of our lease!... Read more
Tenant
12th Aug 2019 (5 years ago)
S Carroll
My fiance Andreas and i have just completed on the most beautiful two bedroom house in Dartford and we genuinely could not be happier.
The whole team (particularly Amanda who showed us the house) have been very patient, friendly and understanding throughout the whole process in us securing this home and we would both highly recommend them if you are looking to buy - they will not mess you around like Anthony Martin did on the original property we bid for and stayed true to their word. My fiance Andreas works as an Estate Agent himself and he will not stop raving about how good Robinson Jackson have been as a professional outfit
Would highly recommend to Vendors & Purchasers alike - Kudos!... Read more
Buyer
29th Jul 2019 (5 years ago)
T Omowole
Isabella and Stuart helped me to find a new home. They were super helpful. Always available to talk, replied emails and answered all my questions.
I had the easiest move in process ever as they went above and beyond to make sure I would be comfortable in my new home.
Thank you x... Read more
Tenant
3rd Jul 2019 (5 years ago)
P Panesar
Quick, efficient, responsive and polite to every query, question and appointment. Charlie in particular advised on points about property you wouldn't consider as a buyer and is knowledgeable yet honest about the listings-good and bad! I have a good feeling we'll end up buying from this agent purely because of their attentive service....the House Hunt continues....... Read more
26th May 2019 (5 years ago)
S Clifton
As a first time buyers we would thoroughly recommend Robinson Jackson Dartford for their efficient and proactive service. We were particularly happy with Charlie who went above and beyond to help with any queries we had on the purchase of the property. We were kept updated from start to the finish. Thank you!... Read more
Buyer
16th May 2019 (5 years ago)
L Collins
Stuart was really helpful when letting my flat out always kept me in the loop, really easy hassle free experience.... Read more
Landlord
11th May 2019 (5 years ago)
P harley
Absolutely first class service from Robinson Jackson in Dartford, and a big thank you to Charlie, Ben, Nick, at the Dartford branch. And to Tracy Wright the sales progressor and team for everything you did to get us to exchange......you’re amazing.... Read more
9th May 2019 (5 years ago)
M Shooter
We have been very impressed with the attentive service, cooperation and ongoing two way communication throughout our sale. Special thanks goes to Nick, Ben, Charlie and Carol to name but a few. We would highly recommend Robinson Jackson in Dartford and are now now in fact using their office in Orpington to assist a family member with their sale. Thanks again!... Read more
Seller
3rd May 2019 (5 years ago)
C Gee
Georgia showed us around two houses yesterday and was very knowledgeable about the houses and the local area she was very helpful and pleasant and would definitely deal with Robinson and Jackson again if all their staff are as good as her... Read more
18th Apr 2019 (5 years ago)
K Sampat
My interaction was as a first time buyer with Robinson Jackson Dartford. Having had some previous negative experiences with other estate agents, I must say that I was positively impressed. I would like to especially highlight the efforts of Amanda Try at this Dartford branch. She was meticulous in addressing the questions that I had, and was thorough in her approach. Thank you!... Read more
Buyer
27th Mar 2019 (5 years ago)
R Collins
Telephoned the branch and explained my personal circumstances and reasons why I needed a valuation on my home. Staff were so understanding and helpful and offered me an appointment the next day.
I’m not selling now but I would definitely recommend Robinson-Jackson to friends and family, and I wouldn’t hesitate to use them when I do sell my home. Thank you.... Read more
9th Mar 2019 (5 years ago)
C Brown
Impeccable level of service and case management from Tracy Wright on what was an extremely difficult and complex case.
She continued to assure me that they were doing their best to get the sale over the line, whilst also continuously to liaise with the buyer to make sure that his fears were allayed.
The progressing team were instrumental in making sure that the final sale went through and I'd highly recommend RBJ to anyone buying or selling a property in Kent / Dartford.... Read more
Seller
27th Feb 2019 (5 years ago)
They are not good Estate Agent. I recently bought a property from them but the level of service I received from them are very poor. There level of communication is the worst. I asked them to get some information from the seller but their progression team (Dartford) never back to me!
Please avoid... Read more
Buyer
22nd Feb 2019 (5 years ago)
D Bond
Fantastic service in tough circumstances. Selling my late fathers property was made easier by the amazing support and efficiency from Ben. Even with slight delays due to building regulations, Ben was chasing things behind the scenes. I will use again and would recommend Ben to anyone I know. Thank you guys.... Read more
Seller
4th Feb 2019 (6 years ago)
V Walker
The team at Robinson Jackson are amazing! They sorted out my property from start to finish in 4 days!! That included liaising with Hong Kong and the time differences!!
They really pulled out all the stops and were determined to make it happen.
Fantastic service highly recommend, special thanks to Georgia and Dominic.... Read more
1st Feb 2019 (6 years ago)
C jackson
Georgia took care of the rental process for my small flat, and was extremely helpful, patient, friendly and polite throughout the time it took to find suitable tenants. She kept me in touch with what was going on via email and phone at all times. I have used R&J in the past and this experience will keep me going back to them in the future.... Read more
Landlord
25th Jan 2019 (6 years ago)
D Johnson
Lauren & Georgia dealt with my flat letting. The whole process was straightforward, as most things were done online, but any queries that I had were dealt with promptly. Overall, a professional and friendly service and I would highly recommend R & J.... Read more
Landlord
15th Jan 2019 (6 years ago)
E James
Would highly recommend this company, me and my partner are moving into our own home together for the first time which is scary but exciting! we received excellent customer service by Georgia chilman, she was very polite and very helpful when answering our questions, she was also friendly and very patient with us during the whole process, we can't thank her enough for all the help she gave us :)... Read more
Buyer
14th Jan 2019 (6 years ago)
N Gull
Andy Farman
Had a great experience with Robinson Jackson. They dealt with the sale of my property very quickly, from on sale to moving in to my new property in just 4 months. The sales team and sales progressors were constantly keeping me updated and worked to get the sale/purchase completed very quickly. I would highly recommend both the dartford and gravesend branches for such great service.... Read more
Seller
5th Nov 2018 (6 years ago)
A Evenden
Georgia Chillman has been very helpful and efficient during our moving process. Thank you for your help! :)... Read more
31st Oct 2018 (6 years ago)
E Ngassa
I got very crossed with the staff at one of the offices because they couldn't give me a viewing appointment as the current occupants weren't collaborating. I got very frustrated and wrote a poor review initially. Yesterday I received a call from the Manager in person and this completely changed my view. I realised how much pressure the staff succumbs just like us doctors when every relative wants the patient to get well. Of course this is not always possible.
Many thanks, keep it up.... Read more
29th Aug 2018 (6 years ago)
J McSharry
Tracy was my sales progressor for two property sales this year, despite these both being particularly painful and long running she managed to help me stay sane throughout, always keeping me updated and pushing when she needed to push and always being completely honest with me. Tracy has been invaluable during this process and I hope if I ever have to sell again, I have Tracy as my progressor.... Read more
Seller
24th Aug 2018 (6 years ago)
M Froggatt
Tracy Wright of the progress team was amazing She helped us loads. Nothing was to much trouble. She was cheerful and customer service top notch.
Thank you all for your effort.... Read more
17th Aug 2018 (6 years ago)
S Gill
So efficient - Stacey answered all of my questions in a timely manner which made my check in so much easier. Thank you Stacey!... Read more
Tenant
24th Jun 2018 (6 years ago)
L Wood
I spoke to Lynsey and a few other estate agents in the local area in January.. enquiring about the possibility of letting my house out. I was quoted services by a few estate agents but decided to go with Lynsey because she was always punctual, straight to the point and easy to deal with which is why I remembered her 5 months later when I actually decided to rent my house out. Lynsey was also highly recommended to me by some friends who are also Lynsey’s clients and had nothing but good things to say. I’ve let my house out as a result of moving abroad. With lots to juggle Lynsey has remained consistent, has helped things run smoothly and is always available when I need her even calling me back on her days off! She is very proactive and found me a tenant for my property the same day she started marketing it! Couldn’t ask for better service. Highly recommended! Ten out of ten! thanks Lynsey!... Read more
Landlord
4th Jun 2018 (6 years ago)
F know
I would like to recommend Georgia Chilman for the letting process, so professional and helpful. Thanks so much for all your help. Be sure to contact Her for all your inquiries. Thanks so much Georgia... Read more
Landlord
3rd May 2018 (6 years ago)
G Smith
Sold within 7 days of going on market. Sales and support teams are excellent. Cannot praise them too highly... Read more
Seller
22nd Mar 2018 (6 years ago)
M Booker
Really great service from start to finish. So much more professional than the online agents!... Read more
7th Feb 2018 (6 years ago)
S Powley
Highly recommend! From start to finish I have found them to be professional, knowledgable and go above and beyond what I would expect from an estate agent. They kept me updated throughout the process and made it a smooth transaction. I wouldn’t hesitate to use them again.... Read more
6th Feb 2018 (7 years ago)
A Baldwin
Fantastic service start to finish when we bought our first home. Would 100% recommend.... Read more
Buyer
6th Feb 2018 (7 years ago)
S T
Would avoid Robinson and Jackson Dartford at all costs. How they acquire properties is questionable at best. Happy to see someone suffering from mental illness, homeless so they can swoop in to make a profit. Unhelpful greedy scum Avoid Avoid Avoid !!... Read more
31st Jan 2018 (7 years ago)
T Hughes
Avoid! Bullish sales techniques.... weekly phone calls telling me my price needed dropping & that was why I wasn’t selling. Gave my property to Haarts to sell & 3 weeks later sale ageeed for £4,000 over my asking price. The brand is the only reason people will call these guys because there knowledge & customer service is beyond a joke.... Read more
Seller
23rd Jan 2018 (7 years ago)