S M
Very informative... Read more
28th Aug 2023 (1 year ago)
G Curtis
Numerous issues with a poorly maintained property. Some of which were resolved, some not. We left as soon as our 12 month contract was up.... Read more
Tenant
16th Mar 2023 (1 year ago)
Yet again David did an excellent job and quick efficient and kept me
in the loop - i would happy recommend on service and £... Read more
Landlord
17th Nov 2022 (2 years ago)
M Darby
If I could rate 0 stars I would. They will take obscene amounts from your deposit for no reason. They have deducted a £400 cleaning charge for a ONE BEDROOM FLAT. This is extortionate, and extremely heartless in the cost of living crisis we find ourselves in. I understand a cleaning charge, but how can anyone justify £400? If you are thinking of renting through these people, save yourself some money and go through another company. I have been through several renting agencies, and have never had anyone try to steal such a high amount off our deposit.
They also make you do the viewings yourself, despite this being part of what they are employed to do. You have to show people around which doesn’t seem fair.... Read more
27th Jun 2022 (2 years ago)
M filippo
We have been renting a property with this agency for over a year and they are excellent. They are professional and very efficient. Whenever a problem surfaced they dealt with it within 24 hours. Our reference is Martin but all the staff are really excellent! Thanks, Max.... Read more
Tenant
18th Feb 2022 (2 years ago)
S Commonsense
We were the buyers of a property that IPS were selling. This Estate Agent has strength in depth of experienced professionals and understands proper customer service.
We were open and honest with IPS and they to us. Together with the vendor, we all worked together to complete the deal efficiently.
If I needed an Estate Agent, IPS would be at the top of the list.... Read more
Buyer
3rd May 2021 (3 years ago)
B D
Not to bad letting agency... Read more
Landlord
30th Jun 2020 (4 years ago)
A Wint
personable easy to work with... Read more
21st Feb 2020 (4 years ago)
J Day
I used to be a private landlord, but since falling on slightly harder times I've been renting. I mention this to show that I know how property rental should be managed from both sides of the fence. Either way IPS are excellent. They deliver what they say they will. They take care of their customers, and they are reliable.
After faffing around with a number of other chelmsford agents, some of whom were quite frankly gratuitously unpleasant and snooty about my partner and I, we fortunately found IPS who quickly understood exactly what we needed, and found an excellent flat which matched our needs and budget exactly. Unlike a lot of other agents they didnt have a load of pointless procedural red-tape, but instead concentrated efficiently on the important aspects of making sure that we could genuinely afford the place, and that we would be reliable tennants.
Highly reccomended.... Read more
Tenant
1st Mar 2019 (5 years ago)
D SOLOMON
Sorted things out thanks... Read more
31st Mar 2018 (6 years ago)
A Thomas
As a seller, I’m so glad I chose IPS as my estate agents – professional and excellent customer service. These guys have been doing it for a while and know the market. I’d use them again.... Read more
Seller
15th Jun 2017 (7 years ago)
D ballester
THE STAFF ARE GOOD BUT DO NOT MAKE SOMETHING FOR HELP YOU
SO LIKE OTHER AGENCY... Read more
25th Sep 2015 (9 years ago)