P Dumitrof
Professional and friendly agency, helped me and support me trough the buying process, would recommend. Great experience as first time buyer.... Read more
Buyer
31st May 2025 (19 days ago)
M Parker
Amazing service from this estate agents. From start to finish guided us through. Have used previously and won't go anywhere else... Read more
30th May 2025 (20 days ago)
D Nathan
It was a pleasure. Scott was very helpful throughout the whole process ! Highly recommended... Read more
18th May 2025 (5 weeks ago)
J Turner
Absolutely amazing team at the Runcorn branch. Everyone I dealt with was friendly & helpful but also professional. I felt like they wanted the best for me and selling my property. I felt in safe hands. Couldn’t recommend enough. Thank you ??... Read more
Seller
17th May 2025 (5 weeks ago)
N Howarth
Scott was outstanding in aiding us across the finish line. We don’t have the best situation for referencing requirements but Scott pulled it out of the bag and deserves a bonus for his determination!... Read more
I Zuchowska
Amazing team. Very helpful.
The whole sale and purchase process was straightforward. Great communication along the way! Highly recommended... Read more
Seller
25th Oct 2024 (7 mo. ago)
M Booth
Adams are now managing a small property portfolio on my behalf and its been a very simple and easy process in handing that over to them.... Read more
Landlord
8th Oct 2024 (8 mo. ago)
J Baxter
Scott at Adams did excellently marketing our property for rent. He gave use a lot of feedback throughout the process and found us an excellent tenant. Thanks for all your help.... Read more
Landlord
8th Oct 2024 (8 mo. ago)
P oguike
I made an offer for my client on one of the properties managed by Adams estate agent and after speaking to this lady in sales she was so rude and eventually dropped the phone on me.... Read more
J Dillon
I have delta with Adams for over a decade, they are very reliable and the staff have years of experience, your constantly updated throughout the process of buying or selling a house, would highly recommend... Read more
29th Sep 2024 (8 mo. ago)
R Mughal
Exceptional experience. Being a landlord based many miles away from the property being let, Adamsea 100% have proved to be the right choice in a crowded and competitive list of agents. Exceptional services and communication and was able to find a tenant within days.
Scott Meadows in particular was exceptional. Professional and an excellent communicator... Read more
Landlord
20th Sep 2024 (8 mo. ago)
A Faith
I cannot in good faith recommend this company from a lettings perspective. Perhaps it was just my landlord in particular, but it took many months to resolve a dispute regarding the deposit at the end of the tenancy following a 2.5 year lease, only for the majority of the disputed amount to be awarded back to myself by the deposit scheme via an adjudicator.
Good luck to all who proceed.... Read more
Tenant
18th Sep 2024 (9 mo. ago)
C Cave
The whole experience was smooth and swift.... Read more
31st Aug 2024 (9 mo. ago)
J M
Landlords beware.
If you expect your rental income to be on time, forget it.
You'll eventually receive it from Adams but only when it's been sat in their office for a day or two and the arduous task of clicking a keyboard has been undertaken.
They're either lazy, incompetent or both.
Good luck.... Read more
Landlord
30th Aug 2024 (9 mo. ago)
N Edwards
Me and my partner were very nervous when renting our first place but our experience with Adams has been wonderful especially from Scott M, he’s been a treasure I couldn’t put into words how thankful we are for all his help he’s very understanding and helpful. Thankyou Scott... Read more
Tenant
21st Jun 2024 (11 mo. ago)
D Curtis
We dealt with Scott from day one, so helpful in Al aspects, couldn't fault Scott, ???? highly recommended.... Read more
3rd Jun 2024 (1 year ago)
B Carrington
Keep in regular contact.. returns calls.. leaves voice messages. Helpful. Knowledgeable.... Read more
31st May 2024 (1 year ago)
G Clarke
Very responsive and supportive. Nothing too much trouble... Read more
10th Apr 2024 (1 year ago)
T Vowles
Warm and welcoming staff, so professional and knowledgeable. Always quick to respond to any queries.... Read more
30th Mar 2024 (1 year ago)
E Parkinson
I am in the process of purchasing a property with Adams. It was easy to get a viewing with them and the agent who showed me round (didn't catch her name) was lovely and very positive about the property, showing me the key features, without pushing for a sale. Claire was very fast at responding to email queries and keeping me updated. Overall a smooth experience and I would consider using Adams to sell my property in the future.... Read more
Buyer
30th Mar 2024 (1 year ago)
M Ragou
Very dissatisfied with the agency. My boiler broke and I have been without heating for over 2 months now and it has yet to be repaired from them. It is absolutely ridiculous and the people I have been in touch with are not respectful to me either, they have quite the attitude especially over email. And my growing frustration is valid because it is a basic human right to be able to have heating in your apartment.... Read more
Tenant
28th Mar 2024 (1 year ago)
P Roberts
Excellent service at all stages of the sale of my property. Many thanks to the whole sales team in Runcorn from start to finish.... Read more
Seller
23rd Mar 2024 (1 year ago)
P Fairchild
I have always used Adams and always will, staff amazing.
Thank you for all your support... Read more
21st Mar 2024 (1 year ago)
N Johnson
Adam’s estate agents made each step of the process easy and most importantly friendly. Their team are great at listening and understanding needs, whilst maintaining a level of professionalism and relatability. I’ve already recommended them to a friend who is thinking of moving to the area!... Read more
1st Mar 2024 (1 year ago)
G McDonald
Just wanted to say what a fantastic experience we had with Adams for the purchase of our home… specifically Kate.
They weren’t even our hired estate agents but we communicated through them to purchase our home they were definitely the best by far!
Kate was beyond helpful, very understanding, ‘down to earth’ and her reliability and communication is second to none.
Made what was already a stressful process that bit easier and myself and my partner will be forever grateful. Kate is a credit to Adams and I hope she gets the recognition she deserves. Thank you!!... Read more
Buyer
22nd Feb 2024 (1 year ago)
R Maher
Everyone we have spoken to regarding the selling of our property have been amazing, very helpful and have kept us informed and answered all our questions which has helped with the anxiety of selling our first property... Read more
Seller
21st Feb 2024 (1 year ago)
C Ireland
I am really impressed with the customer service that Adams have provided, they are so efficient and on the ball! We have purchased through them, but if we look to sell in the future I most definitely will look to use Adams for the sale.... Read more
Buyer
29th Jan 2024 (1 year ago)
E Nicklin-Robinson
All staff in the Runcorn office are friendly, helpful and always quick to reply. They are quick to act on issues reported by the tenants... Read more
Landlord
23rd Jan 2024 (1 year ago)
M M
Adams Estate Agents have been managing 4 of my buy-to-let properties in the Widnes area since I first signed up with them in 2014. The whole team work so incredibly to manage them so so well in the 10 years I’ve been with them, I can’t fault them. We have a fantastic working relationship and the two ladies I deal with in Leah and Tracy are just fantastic to work with. If I have any queries or anything I need to ask them they always respond to my calls and emails and it’s always an absolute pleasure to work with them, they are so warm, friendly and understanding. As a landlord I honestly can ask for any more than that and I thank them all for all of the hard work they put in managing my properties which gives me an enormous sense of peace of mind. Thank you so much!... Read more
Landlord
23rd Jan 2024 (1 year ago)
R fretwell
From start to finish our 1st home purchased together could not have been better with Adams as they were with us every step of the way through at times very stressful situations in which we were always made to feel at ease to finally secure the house we really wanted and got. Thanks so much to Clair, Kate and the rest of the hardworking team.... Read more
Buyer
1st Jan 2024 (1 year ago)
L Kitching
We were really impressed with Adams when selling our property, in particularly with their communication. They were brilliant at keeping in touch and communicating with us. If they hadn't needed to speak to us for a couple of weeks we'd get a phone call just to give a quick update. They were also active in keeping in touch with our buyer and both sets of solicitors. It made the sale process much easier for us.... Read more
Seller
1st Nov 2023 (1 year ago)
M Lightfoot
Hannah handled every query we had and took it in her stride as did she when faced with an issue that was outside of her control and still managed to deliver what we need by the deadline we needed it too! Could not recommend more.... Read more
1st Nov 2023 (1 year ago)
J Holt
I've sold a couple of properties with Michael C Adams, I always come back & will continue to do so in future due to the ease and speed of communication, honesty and around high levels of customer service!... Read more
Seller
16th Sep 2023 (1 year ago)
They could not find a solution to any of the problems of the house I rented. No one calls when you complain. I was not satisfied at all. Especially a woman staff has very rude attitudes.... Read more
Tenant
15th Aug 2023 (1 year ago)
M Meadows
Adams have been amazing.
Pictures of the house taken Monday, on the market Wednesday and sold buy Saturday…we could not have asked for more.
The communication has been fantastic.... Read more
Seller
16th Jul 2023 (1 year ago)
E Harrington
So welcoming and friendly, when I explained that I was a first time buyer they explained everything I needed to know in terms of next steps. So much better than another local agency nearby had treated us!... Read more
Buyer
16th Jun 2023 (2 years ago)
P O'Hanlon
Excellent service from start to finish. Knew the local area and very approachable when I had any questions.... Read more
16th Jun 2023 (2 years ago)
I Ross
Excellent service for both buying and selling. Good communication kept up to date with the sale.... Read more
Seller
23rd Jan 2023 (2 years ago)
Y Rogers
I would highly recommend Adams Estate Agents and their staff they got me more than I expected and the cab buyer I wanted... Read more
Seller
23rd Jan 2023 (2 years ago)
D Stewart
Friendly and professional at all times.... Read more
16th Dec 2022 (2 years ago)
D Finnegan
Excellent Estate Agents. 1st class service all round.... Read more
16th Dec 2022 (2 years ago)
S Griffiths
Very good at what they do. Supportive, helpful and thorough. Kate in particular is an exceptional listener and great problem solver.... Read more
12th Dec 2022 (2 years ago)
L A
I moved agents and chose Adams and I am so very glad I did. The team is amazing, very friendly, professional, helpful and available..the phone is always answered. I cannot thank Claire, Miss Isles, Danielle and the rest of the team enough. I have dealt with a number of agents up and down the country and would say that Adams Runcorn are the best.... Read more
1st Aug 2022 (2 years ago)
J Graham
amazing and helpful staff from start to end of tenancy couldn't recommend more... Read more
12th Jul 2022 (2 years ago)
R apio
The staff are Approachable and full support. Thank you.... Read more
23rd May 2022 (3 years ago)
A Armstrong
Completely inflexible timings for viewings. Have left work midday multiple times for viewings only to never get callbacks regarding whether I can leave a deposit or not (have called 5 times in a week only to hear "we'll leave a note").
Bad customer service.... Read more
25th Mar 2022 (3 years ago)
A Mcnamee
Elizabeth has been fantastic and getting my move done as quick as she could very professional and helpful all the way through... Read more
25th Nov 2021 (3 years ago)
A great experience so far with the lovely Claire and Danielle...they have really looked after me and have helped me with the move whenever I have been struggling ????... Read more
Seller
12th Apr 2021 (4 years ago)
L McArdle
Very friendly and professional service from Claire, thanks again for the support with our purchase... Read more
Buyer
16th Jan 2021 (4 years ago)
L Graham
Completed a rental deal today, I have dealt with several other local agents and none have been as helpful and efficient as Adams have. Elizabeth has been super helpful and as a first time renter she has held my hand through the whole process and made it super easy. Can't recommend enough.... Read more
Tenant
2nd Oct 2020 (4 years ago)
A Fanning
We have our house with adams and they couldn't be any more helpful... Read more
Seller
28th Sep 2020 (4 years ago)
I cannot fault the service provided by the Runcorn office of Michael C Adams; they have been professional, proactive, approachable and supportive in every way possible with the sale of our property during this difficult time, despite having to get up and running again very quickly post lockdown.
Having secured a sale, they have maintained communication and ensured that everything is done to get us through to completion as soon as possible.
I would not hesitate to highly recommend Michael C Adams if you need the services of an estate agent in this area.... Read more
Seller
5th Sep 2020 (4 years ago)
S Harmon
Adams did everything they could to accommodate our needs and request and went above and beyond for myself and my partner to ensure we found our perfect home.
All of the staff we dealt with were friendly, knowledgable and professional at all times and have left a lasting impression with myself and my partner. Looking forward to deal with these guys again!... Read more
11th Jun 2020 (5 years ago)
C Card
I would highly recommend Adams Estate Agency. The staff are so welcoming and helpful. Claire has been a pleasure to deal with during the sale of our house giving good advice when needed. Would use again. Thanks.... Read more
Seller
1st Jun 2020 (5 years ago)
J mccarthy
I would highly recommend Adams Estate Agents of Runcorn.
All the staff are friendly,professional and extremely helpful. In this time of lock down when life is more fraught, the team have seen me through the obstacle course of letting, with "seeming" ease! I would particularly like to single out Lorraine in rentals for always being on the end of the phone with support and cheer! Thank you one and all! Keep up the good work!... Read more
Landlord
22nd May 2020 (5 years ago)
K S
I cannot say a bad word about Adams! As a family we have let properties with them for a number of years and they are nothing but professional, reliable, helpful and efficient. All the staff are fantastic to deal with they always call your back and keep you informed where necessary. It’s such peace of mind knowing we have them as our letting agents, wouldn’t be with anyone else!... Read more
Landlord
19th May 2020 (5 years ago)
A Hardman
The ladies in this branch have been amazing, even during the lockdown period running on skeleton staff.
Very informative, helpful and always willing to go that extra mile when things just need moving along.
At a time everyone finds stressful be rest assured that this team will help you in anyway that they can and nothing is too much of an ask.
These were my sellers solicitors (not mine) but I have had to speak with them a lot during the process and I would certainly be using them when next considering to sell up/buy.
Thanks to Tracey/Claire and the rest of the team there!... Read more
Buyer
21st Apr 2020 (5 years ago)
J Harrison
The team are absolutely fantastic at Adams Runcorn. Easy to talk too, honest and understanding and I was impressed by the continuous and open communication (even during lockdown) on my house sale. Would highly recommend.... Read more
Seller
16th Apr 2020 (5 years ago)
I Mcgregor
Absolutely fantastic service and can’t speak highly enough of the staff at the runcorn office particularly Clare T who we dealt with. She was extremely professional and approachable with second to non knowledge of the market. She kept us up to date with what was happening in the chain and helped everyone get things done. She would be my first point of contact if I was looking to move again. Although as she found us our dream home hopefully this won’t be the case. I would highly recommend her to anyone.... Read more
Buyer
6th Feb 2020 (5 years ago)
L Roberts
Easy to list, amazing support from the team. They helped take out as much stress as possible for us. Tracy was a star for us. 100% recommended... Read more
30th Dec 2019 (5 years ago)
S Beaumont
Adams have been amazing to deal with over the past few years, making renting my property a totally stress-free experience. Everyone in the office is very friendly and helpful with excellent communication, couldn’t have asked for better. Thank you.... Read more
Landlord
25th Nov 2019 (5 years ago)
A Rizzotti
Adams Estate Agents take the stress out of managing our property. Good communication via email and new messaging software to arrange safety checks/certificates/repairs etc and to inform us when rent has been paid. All the team are really helpful and professional. Can recommend.... Read more
Landlord
7th Nov 2019 (5 years ago)
C Richardson
I have nothing but good things to say about the lettings girls who manage my properties, highly recommend the team and trust them with their advice given, Vicky Snape who took over managing the accounts always keeps us fully up to date and provides statements on regular basis, we know we can trust the account to be managed taking the stress and worries away from us, thank you for providing us with an excellent service and we have no worries about leaving our properties in your safe hands! Keep up the good work girls Carol x... Read more
Landlord
16th Oct 2019 (5 years ago)
Y Wing
We have received excellent service from Adams, Runcorn branch from both the sales and lettings team. All members of the lettings team have been easy to contact, very helpful and up to speed with all aspects of our rental house. If we were unable to speak to the team member who contacted us, we are confident that whoever we speak to will answer our question or deal with our request. On the finance side - prompt payment always.
We are very happy with our management package and would not hesitate to recommend Adams, Runcorn Branch.... Read more
Landlord
4th Oct 2019 (5 years ago)
P Macfarlane
Staff are always happy to help. I found it easy to get through to speak to the team. When the member of the team wasn’t available and no one else could help me (I was asking a very specific query), I was called back really quickly. Thanks for all your help.... Read more
30th Sep 2019 (5 years ago)
A Mcguffie
Fantastic service from the team at Adams estate agents but special mention must be made to Claire who went above and beyond to meet our needs. Highly recommended! Thanks again all... Read more
20th Sep 2019 (5 years ago)
E Adams
Adams manage the letting of our house and the entire team make it a dream, especially Vicky S. She has provided an excellent service, managing any arrears and increased payment plan on our behalf.
We receive statements and annual spreadsheets for tax purposes promptly, providing suggestions on managing rental income from the tenant.
The team make it a breeze owning a Let; maintenance on the property and all safety checks are managed on our behalf and make the payments easy through their accounting system
We would definitely recommend this company to anyone to manage their letting properties... Read more
Landlord
12th Sep 2019 (5 years ago)
K Baldock-Grimes
Friendly, helpful service throughout. Reasonably priced but top class. Made the whole process stress free and easy. Also achieved better than expected sale price. Would definitely recommend. Many thanks.... Read more
Seller
11th Jul 2019 (5 years ago)
J McGrath
Very friendly and helpful staff! Thanks for all your help... Read more
4th May 2019 (6 years ago)
B JONES
Been searching for our perfect home for quite sometime in Runcorn found Adams Estate Agents so helpful & friendly would definitely recommend these girls they can’t do enough... Read more
1st May 2019 (6 years ago)
S Aspinall
Recently used Adams residential lettings Bethany went above and beyond for me helping secure my new home’ nothing was too much trouble for Beth including replying to my emails after hours and assisting with uploading the required documents I couldn’t fault Bethany’s professionalism and my experience would highly recommended Adams to anyone... Read more
Tenant
3rd Dec 2018 (6 years ago)
K Brown
Bethany and the team, Have been fantastic , very informative and speedy replies throughout and found me a new home hassle free couldn't recommend them enough, Fantastic customer care :)... Read more
Tenant
3rd Aug 2018 (6 years ago)
J Hatton
I recently moved from Newcastle to the area of Liverpool / Runcorn through a Job Promotion at work.
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Knowing I'd only have limited time in the area and on visits before the official transfer. Bethany took me around numerous properties and was more than happy to help and to go above and beyond with anything and every question I needed answered.
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This was more so great as I work in unsociable hours in hospitality and leisure and so questions were still answered when out of hours office Via email.
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The hand over of keys was nice and swift and everything mostly done online making it easier for myself, throughout the whole process.
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Will definitely look to use again in the future.
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Thank you all kindly.
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James H Bsc... Read more
Tenant
22nd Jul 2018 (6 years ago)
L Pamler
Fantastic estate agents with very friendly staff. Beth and the lettings team were able to go from viewing the apartment to moving in within two weeks. The apartment itself was recently decorated and very clean. Would definitely recommend.... Read more
Tenant
6th Jun 2018 (7 years ago)
L Peers

Utterly Useless. I think you would need to try to be this incompetent. So to start off, we have a huge damp patch on the rear wall of the house we found out this was coming from outside (On the landlords request they asked for someone to come out and check it out to make sure it wont be affecting our health, it took me 6 times over a span of about 4 months of asking before i moved out and the issue still hadn't been looked at. Upon moving out i was first told i couldn't get my deposit back because of rent arrears ( This turned out to be because who ever was dealing with my move-out hadn't told anyone so i was technically still living there according to them, even tho id moved out by then) And now a whole 2 MONTHS after moving out of the property i've just had a call asking if i would like to renew my tenancy at the old house!! .. I simply don't understand how a place can run so badly. i would never use Adams again nor advise anyone to use them.
They simple got a 2 star because the Staff are very friendly but utterly useless it seems.... Read more
Tenant
3rd Apr 2018 (7 years ago)
A russell
The team at Michael C. Adams were there for us from beginning to end. Communication and updates were always made. Impeccable service all around. Better team than a certain agents very close by. We moved into our new home in June 2016.... Read more
Buyer
9th Mar 2018 (7 years ago)
I A.
They have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.... Read more
21st Feb 2018 (7 years ago)
T Hamlett
Fantastic service from Claire at the Adams Estate Agents sales team. Claire called to inform me of a brilliant below market value 3 bed property which had just become available (which I ended up buying). Claire was able to provide information on recently sold comparable properties, potential rental values and offered invaluable local knowledge to help inform my decision on deciding to buy. I will definitely be using Adams Estate Agents again, and very grateful for the superb service provided by Claire and her team.... Read more
Buyer
30th Nov 2017 (7 years ago)
B Sanderson
The team at the Runcorn branch of Adams estate agents are 1st class. We are in the process of selling our house with completion in the near future. There have been ups and downs (such is life in the property world) however Claire and her team of lovely ladies have stayed true throughout. I have got to know them all pretty well. I would recommend selling your house with Adams.... Read more
Seller
3rd Nov 2017 (7 years ago)
J Finley
Adams Estate Agents sold property in less than 3 weeks. Previously with another estate agent for 5 months with only 3 viewings. Would highly recommend Adams. Thank you so much.... Read more
Seller
25th Oct 2017 (7 years ago)
L Crane
I do not have my house up for sale with Michael C Adams, but I have been very impressed how up to date they have kept me about properties coming on the market, that may well suit us, and the quick response to any emails sent, especially Clare. Nothing seems to much trouble.... Read more
Buyer
9th Oct 2017 (7 years ago)
C Owens
I'm currently using this agent for my house sale, and can't praise the service enough!! After having many dealings with different estate agencies over the years I can honestly say that I have never dealt with such a professional agency..the staff there are tremendous, Natalie, Claire and Alison are amazing and a credit to the organisation..would not hesitate to recommend in the future!!... Read more
Seller
29th Sep 2017 (7 years ago)
K Darbyshire
Lorraine at Adams has been an absolute star she has helped us through the process and been on hand to help at every opportunity... Read more
28th Sep 2017 (7 years ago)
E Mckeeman
I have rented two properties through Michael Adams, living in the second for four years.
My experience of staff has always been positive, in particular my current contact, Jayne, who is very efficient when dealing with any issues that arise. Jayne is friendly, knowledgeable and professional in her approach and communicates updates promptly, clearly and reassuringly.... Read more
Tenant
28th Sep 2017 (7 years ago)
J Ilupeju
The staff at this agency are very helpful. Very small parking spaces in front of the agency but plenty parking spaces at the back.... Read more
18th Sep 2017 (7 years ago)
A smith
Wonderful friendly, knowledgeable staff. Never before have I met Estate agents that are so genuine and helpful.
I will certainly be using Adams as my letting agent in future.
Thanks again, Andrea Smith ????... Read more
Landlord
21st Jan 2017 (8 years ago)
P Wilks
An excellent service. Kept me informed throughout the process as to the number of viewers, when they were intending to view and the outcome of their viewing. Discussed the initial price and whether it needed to be revised. The support and advice given by the staff in Adams was invaluable. Thank you... Read more
Seller
4th May 2016 (9 years ago)