S SR
We recently purchased a house from them, and I regret doing so because it felt like they didn’t treat us as valued customers.
I was deeply disappointed with how the key was handed over to my sister. Sending it in a plastic punch pocket felt extremely unprofessional; at the very least, it should have been placed in an envelope. As a buyer, I felt let down by this experience. I hope steps are taken to ensure this kind of unprofessionalism doesn’t happen to other buyers, as it reflects poorly on the level of professionalism.... Read more
Buyer
12th Dec 2024 (9 weeks ago)
Not only did they valued my property higher than the other agents but got a very acceptable offer with in 10 days. Lansleys also offered the cheapest selling rates. Very happy with their first class service.... Read more
Seller
6th Oct 2024 (19 weeks ago)
From the minute Christian stepped into our property. He convinced us he would be able to sell our house, he was very professional, in fact the whole team at AH Lansley were very professional. They kept you updated from the time of viewings, then feedback after the viewings. Lauren did the viewings and kept us informed all the way along. Would not hesitate to recommend A H Lansley to all my friends... Read more
Seller
20th Jun 2024 (7 mo. ago)
From the very start, our experience with Christian at Lansley has been superb. Personable and honest, without being over bearing and “pushy”... Read more
Seller
29th Mar 2024 (10 mo. ago)
S Fish
Amy and Barbara were very pleasant to work with during my tenancy. My landlord at the time managed the property, so I didn't speak to the Lansley folks directly often, but they were extremely helpful where things concerned them.... Read more
Tenant
20th Feb 2024 (11 mo. ago)
Very good agent unfortunately they were unable to achieve the price I wanted for my sale due to current conditions in the housing market.
I have therefore withdrawn the property from sale.... Read more
Seller
2nd Nov 2023 (1 year ago)
P Reid
It’s been a challenging process - nothing to do with Christian! - but Christian has been great throughout. He’s always there when you need him and super-responsive - even in the evening and at weekends when you don’t expect a response.Also has a great sense of humour, which is quite often needed when navigating the flawed UK housing market.He was realistic with his valuation, gave good advice, and chased the chain hard when it was needed. To give you context, I probably spoke with Christian at least once a week over the 13 months of our sale process. I spoke with the estate agent for our purchase probably 4 times in 7 months. Christian is great! (Source : allAgents)... Read more
Seller
14th Aug 2023 (1 year ago)
M Romeo
Great service... Read more
10th Aug 2023 (1 year ago)
M Savva
Highly professional and great communication!... Read more
3rd Aug 2023 (1 year ago)
J Cousins
Sold our Mixed-Use Commercial Freehold Property in Reading through A H Lansley’s Commercial department and I cannot recommend them more highly. Jason was great from beginning to end with what was often a complicated transaction. Personal and attentive service throughout.... Read more
Seller
2nd Aug 2023 (1 year ago)
Recommended... Read more
Seller
17th Jun 2023 (1 year ago)
G Hughes

The best agent I have ever worked with. I have dealt with a lot of estate agents in my life, and had generally come to the conclusion that there were no good ones. Lansley have changed that viewpoint. I contacted Lansley about a specific property while hunting for a new flat. While I was viewing it the staff member in question, Amy, was completely transparent with me about the slim likelihood that I would get the flat, and promised to call me to confirm either way, which she did. She also queried with me in that conversation what my parameters were for my flat hunt, which was quite specific (depending on what bills were included, my budget was quite different). Previous agents I\'ve worked with, even before the current property crisis, would take this information, and then send me properties to look at that were totally unsuitable and didn\'t fit my guidelines. When I didn\'t get the first property, Amy found me another one that was even better and informed me of it before it was even online so that I could view it the same day. That property didn\'t work out either, but I asked Amy if she could provide me with an explanation for why I didn\'t get it, and she did get that for me. The third time, Amy found me a property that once again was even higher quality than last time and fit my parameters perfectly. I took the property, and am writing this on my laptop while sat in it, delighted with the place. Once the wheels were in motion for me taking the place, I had quite a lot of queries and so was emailing the agent quite a lot, where another staffer, Barbara, was doing a lot of the query answering. Barbara, like Amy, was kind, knowledgeable, patient and prompt. I cannot say enough good things about Lansley. I\'m hoping to stay in this flat for a while, and whenever I do move, I hope to do it through Lansley, because I\'ve never had such a positive experience from an agent. (Source : allAgents)... Read more
Tenant
16th Jun 2023 (1 year ago)
O Bouli
Every time we needed help with house maintenance, someone was always there to help. Very helpful. We are very happy.... Read more
Tenant
18th May 2023 (1 year ago)
D Rogács
The best agency in Reading. Special thanks to Christian who did his job amazing. Without his help we would’ve not completed on time. All members are nice and polite and are trying to help no matter what. They really put effort in!... Read more
11th May 2023 (1 year ago)
D Lapham
Very friendly and helpful. Barbara and amy were very friendly and helpful and very professional... Read more
6th May 2023 (1 year ago)
D Lavrukhin
Terrible company that is completely incompetent in selling apartments. Terrible customer service!... Read more
Seller
19th Apr 2023 (1 year ago)
S Hall
We have had a great experience selling our property with AH Lansley. The communication with them has been great and they have been so patient and helpful. Would definitely recommend this estate agent to anyone I know looking to sell their property.... Read more
Seller
31st Mar 2023 (1 year ago)
R Mafeni
I really enjoyed my experience with Lansley. Amy is very friendly and I felt very comfortable working with her. The flat itself is very charming, and fits within my budget\/needs. Once I decided I wanted to rent the pIace, it was a quick and efficient process from there. I sent all the relevant info to Barbara, and she followed up when something was missing. Communication was very quick and clear. Personally, I like to work based on how people treat me and I think Lansley treat people very well. Would like to work with them in the future... Read more
Tenant
11th Feb 2023 (2 years ago)
A Gopal
My father and I highly recommend this firm. A special shout out to Jason Atkins who dealt with a sale that recently completed. It was not an easy ,straightforward one. Jason dealt with it in a very professional and pragmatic manner throughout. A real credit to A H Lansley.... Read more
Seller
7th Feb 2023 (2 years ago)
F Stubbs
Daniel Stubbs is always the most helpful!Have had many dealings with Lansley and with Danny specifically - he is a wealth of knowledge and extremely helpful. (Source : allAgents)... Read more
1st Feb 2023 (2 years ago)
K Allaway
We purchased our first property with Lansley, and we could not fault them. They guided us through every step and were happy to answer any questions we had whilst regularly keeping us updated. We would highly recommend using such a helpful and professional agency. Thank you!... Read more
Buyer
1st Nov 2022 (2 years ago)
M Singh
Brilliant Services, Friendly Staff, Accurate information, Good Guidance, No time wasters
one of the best estate agents in reading area, I would like to give them 10 Stars if I could... Read more
1st Nov 2022 (2 years ago)
A W
Highly recommend. Paul and Danny are very helpful and ensure the sales process is as smooth as possible.... Read more
31st Oct 2022 (2 years ago)
B Xu
Very positive experience during the whole process with Barbara. She was very kind during the view of the property. Immediate response to emails. Always on time with all the communications. Felt welcome in the Lansley office when we collected the keys and signed the documentation. Barbara has been great for the whole process making our move to the new property smooth and quick. Thanks Barbara (Source : allAgents)... Read more
Tenant
19th Sep 2022 (2 years ago)
Kuku
I had a phenomenal experience with A H Lansley. From start to finish: responses were quick, all questions were answered and they facilitated the process in such a smooth and non-complicated way. Very grateful to have encountered this estate agents and could not recommend them enough. Special thanks to Barbara and Amy for their wonderful and attentive support. (Source : allAgents)... Read more
8th Sep 2022 (2 years ago)
J Jian
The staff are all really helpful and friendly. Thanks to their good service otherwise I would not be able to settle down so quickly.... Read more
7th Sep 2022 (2 years ago)
M KRISHNA
Having a very good experience, many thanks to Barbara & staff.
Highly recommended this service to other tenants.... Read more
Tenant
31st Aug 2022 (2 years ago)
M Harvey
Very happy with the service we received from Lansley. They were managing the property and were always quick to respond/speak to landlord whenever we had any issues (which was very rare over 10 years). Check in and check out were done quickly and without issue. Definitely the best letting agent we have used. We largely spoke with Amy who was always very helpful and friendly but others were always helpful if she was ever away, such as Paul. (Source : allAgents)... Read more
Tenant
29th Aug 2022 (2 years ago)
J Nixon-Kotowicz
Lansley have been great throughout the selling process I used them for, in particular with Paul Freeman and Lauren. Both really personable and genuinely care and want to get the ball rolling with all parties.
Communication with them has been clear and great, especially when one person isn't available someone else is always able to pick it up with the same level of detail/context of the current situation.
I personally would strongly recommend them and I am glad I went with them to sell.... Read more
9th Aug 2022 (2 years ago)
M Boatemaa
Fabulous Agency. Helpful with getting me an accommodation in Reading. Highly professional and good communication. Responded promptly to all my enquiries and mails. ????????????????????????... Read more
23rd Jun 2022 (2 years ago)
M Grant
Really helpful and knew the market.managed to get me the price I was looking for and in the timescale Great Comms throughout the sale process. Kept on top of it all the time. Will definitely use again (Source : allAgents)... Read more
14th Jun 2022 (2 years ago)
M N
I have been renting my property managed by Lansley for over a year and appreciate the excellent service they provide, especially Amy who is, prompt in communication, professional, courteous, and can be trusted to take good care of the property and the tenant too. (Source : allAgents)... Read more
Landlord
1st Jun 2022 (2 years ago)
C Hart
Christian took on our property after I lost 2 buyers with another well known estate agent. He had my property on the market within 3 days. After all viewings had finished, he presented me with all the offers received together with proof of deposit & AIP\'s. We accepted an offer the week leading up to Christmas and completed within 12 weeks. Wish I had gone to Christian at the start. (Source : allAgents)... Read more
Seller
21st Mar 2022 (2 years ago)
L Hubbucks
I wanted a viewing of a 3 bedroom house it had been on the site for less than 6 hours when I made my enquiry it took them nearly 24hrs to get back to me which was ok and when they did the guy on the phone said we haven’t got anymore slots even on other days that’s all he said he wasn’t interested in helping just kept on saying the same thing this place would of been exactly what I’m looking for and he just in my opinion didn’t care.... Read more
16th Feb 2022 (2 years ago)
R Paudel
We had a fantastic experience with Lansley. The team was communicative right the way through the process and always kept us updated. Highly recommended. (Source : allAgents)... Read more
10th Dec 2021 (3 years ago)
L Taylor
We had previously put our property on the market in June 2020 and after 8 months no success of selling. Christian knocked on the door and told us he could help and sell our property. He explained everything to us and was 100% professional at all times. Sure enough after a month with over 20 viewings (more than we had with our previous estate agent of 8 months!!) He sold our house with not 1 but 2 offers. Christian and his team, Sage especially have been fantastic. Sage would call me every week or sometimes a few times a week with updates and we were inundated with viewings which was fantastic. I would honestly recommend lansley to anyone I've never been so pleased with a service and so glad we trusted them to sell our property, my only regret is I wish I had chose them last June instead. Thanks so much Lansley!... Read more
Seller
4th Apr 2021 (3 years ago)
I AlvarezRodrigo
We bought our first house via Lansley. They were very nice and helpful from the first time we went to visit the property. Throughout the process, Sage was really good at staying in contact and making sure that the process went smoothly and according to schedule. We definitively recommend them.... Read more
Buyer
27th Mar 2021 (3 years ago)
J Sidhu
Family run Friendly local Agents... Read more
13th Jan 2021 (4 years ago)
R Trehan
Personal professional service...
There commercial department is great... Read more
4th Nov 2020 (4 years ago)
J browning
Don't Waste you time with this agency. Disgraceful and outrageous people especially Paul, very rude and demanding to sign the contact when should have done. Avoid them. If you purchasing a house be 100% sure and DONT SIGN!... Read more
28th Oct 2020 (4 years ago)
G Pitts
I strongly suggest you find another more reputable agent if you can. If you cannot, please take extra care in dealing with this company. They use false details in their adverts and, if your too trusting (hi) then you don’t find out until it’s too late! I viewed a place when a tenant was in there. The day I was to move in, I found the place had not been cleaned and has mould. AH Lansley told it was tough as the documents were signed - please, check the details they are selling you and don’t sign anything until you see the place you are due to move into on the day you’re moving, and only after any existing tenants have left - AH Lansley will not help!... Read more
Tenant
25th Sep 2020 (4 years ago)
J Ball
Avoid this estate agents. I had an offer accepted on a house, based on the provision that we had to sell out flat first. They told us that, should they have any other people enquire/put in an offer, they'd let us know and be completely transparent. A few weeks later we refresh the listing of the house we were hoping to buy, only to find it was Sold subject to contract. I now can't communicate or get in touch with the man responsible, Paul Freeman. Their staff are useless and they are anything but transparent. Save your time and find some professionals.... Read more
Buyer
28th Aug 2020 (4 years ago)
Lisa
Very reasonable and helpful letting agents. Helped me find a wonderful flat that I stayed in for 6 years and have just left. Very reasonable fees throughout.... Read more
Tenant
25th Aug 2020 (4 years ago)
Neal
THEY HAVE BEEN INSTRUCTED TO RETURN EXCESS DEPOSITS HELD IN THE TDS, THEY ARE REFUSING WITH RESPONSE BEING OH WELL TAKE US TO COURT, DO NOT USE THEM... Read more
Tenant
5th Feb 2020 (5 years ago)
sonny
very nice... Read more
15th Nov 2019 (5 years ago)
R Cathles
I had about a week to move from my previous place and Keiran and Amy have been very accommodating in finding me a new place in a short period of time, and getting it cleaned and inventory done, and meeting the owner the same day, ready for me to move in 3 days later. AH Lansley have a clear sense of professionalism and modern metropolitan aesthetic and sense of style. They are a very friendly and approachable group of staff and it was a pleasure to work with them. They undertake a modern approach to lettings as well such as using PropertyFile to manage their properties which is very convenient and focus on emails rather than post. I am very thorough with checking details on new rentals and AH Lansley answered all my questions well. It was really handy that a pack of instructions was present in the property (compared to some agents who don't provide them or leave them in a drawer).... Read more
Tenant
14th Sep 2019 (5 years ago)
P Lambden
Excellent experiences so far.... Read more
3rd Feb 2019 (6 years ago)
Z S
We can safely say that Amy Kaur is the best letting agent we have ever encountered. She is extremely attentive and quick to address any issues or corncerns you may have - even outside of working hours. 5* Treatment and service from A H Lansleys!... Read more
Tenant
11th Sep 2018 (6 years ago)
G Gosal
Don’t trust a word these guys tell you. I’ll leave it at that.... Read more
20th Jul 2018 (6 years ago)
P Szarek
6 years with them, absolutely no issues. Frendly, professional and honest team.... Read more
9th Mar 2018 (6 years ago)
L Pilarz
Very friendly and competent staff.... Read more
7th Feb 2018 (7 years ago)
J Ward
Great team defiantly knows their stuff very friendly to deal with... Read more
10th May 2017 (7 years ago)
D Stubbs
Very Helpful...... Read more
6th Mar 2017 (7 years ago)