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Hamlet Homes

2.6

43 reviews

Opens tomorrow at 9:00am

78 Oxford Road, RG1 7LJ

Hamlet Homes are an estate agent in Reading. They mainly list properties in RG1, RG2 and RG30. Over the last 6 months, they've listed 2 properties, with 1 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on OnTheMarket.

Opening hours

Monday 9:00am - 6:30pm
Tuesday 9:00am - 6:30pm
Wednesday 9:00am - 6:30pm
Thursday 9:00am - 6:30pm
Friday 9:00am - 6:30pm
Saturday 9:00am - 6:30pm
Sunday Closed

View all details

Hamlet Homes Reviews (43)

Have you used this agent?

Anonymous Tenant

WORST AGENCY in Reading, First they charge commission for every service, but their after service is very poor. They don't treat their customers nicely at all, Also once you check out the property they will charge plenty of amount randomly which is non deniable. They will charge you with check out charge, even if the room is clean they charge minimum of 50GBP. They will harass and take a lot of money once you check out. I paid 81GBP FOR THIS ATTACHED BELOW. THEY WILL CHARGE BUT THEY WILL NOT CLEAN OR PROVIDE THAT SERVICE TO THEIR NEXT CUSTOMER.... Read more

6th Mar 2019 (5 years ago)

D Babi?

I had pleasure talking to the agents especially to sir Ivan who was extremely kind, helpful and went out of his way to advise me when I just came to the country. I cannot say much about other aspects of this company as I did not do business with them.... Read more

28th Nov 2018 (5 years ago)

L D

Within the poor experience that I had dealing with Hamlet Homes, I would definitely not recommend them to any potential tenants. I found them to be extremely unorganised, unprofessional, and to have poor communication and customer service skills. My advice to potential tenants would be to thoroughly research this lettings agency, if you are thinking of using them, as I wish I had done before I entered into a tenancy agreement with them.... Read more

14th Oct 2018 (5 years ago)

H Hasan

I have lived in one of their en-suite room and their service was excellent. The only reason I have not rated them with a 5 star is because understandably, they follow the contract to the tee and does not re-negotiate with the stated terms which have forced me to fork out some extra costs. Overall, they are great! :)... Read more

13th Sep 2018 (5 years ago)

F C

I would recommend Hamlet Homes Reading and would definitely use them in the future. I found they were helpful, professional, always kept me in the loop and easy to contact. I am especially grateful to Sonia, Harj and Ivan for their tremendous help to secure a tenant so I was able to move to my new apartment before the end of my contract.... Read more

12th Sep 2018 (5 years ago)

R Holland

If I could give 0 stars then I would - a truly horrific experience. I rented a student property whilst at uni with 3 other very clean, tidy and hard working girls. This was the worst year of my life and Sonia and Gary added nothing but extra stress to my final year of uni. My stair case collapsed, leaving us with no access to our only kitchen and bathroom which were both underground downstairs. We were promised this would be fixed swiftly and made safe for us, only to be patched up with pieces of flimsy wood 2 MONTHS later. We were given no compensation for this, having to climb down to use the bathroom and to cook. Sonia eventually gave up responding to emails, and they opted with the cheapest possible way of patching things up despite us hearing them discussing with professionals that it was a job that would cost thousands as there was rot in the walls and it was in no way safe. Around Christmas time our house was attacked by an idiot that decided to throw a brick through the window of our front door. Hamlet homes were called and did not get back to us for 3 days despite the police being involved and 4 young girls living in a now insecure house. This took over a month to fix because they took measurements for the glass incorrectly 3 times. It was in December and was wasting insane amounts of money on heating bills, which our landlord Gary had no interest in. We all went home at the end of December for Christmas, but which point the window was still not fixed and therefore our house was left unattended and vulnerable for 3 weeks. Aside from these large scale complaints, the service was generally very poor, Sonia would arrange to meet to do inventories or meetings regarding other things and then call to cancel half an hour after our meeting time because she couldn’t find childcare. It would take weeks to get a response to emails or calls and at one point we were given a fake number for the landlord. We had lawyers contact them regarding the stairs and door and they still refused to respond or take action. They also attempted to charge us at the end of our stay for items in the house that were there when we moved in, showing the don’t know their properties and they don’t care about their tenants at all. I would not recommend this company at all, and I honestly am baffled to see how they continue to run with all the complaints made and the fact that they have been taken to court over unsafe building structures before.... Read more

7th Sep 2018 (5 years ago)

I D.

Thank You for Your 3 years good service. We was really happy to be Your customer. No problems, everything on time, everything fixed when we needed it. I would recommend this agency.... Read more

17th Aug 2018 (5 years ago)

A Butunoi

Stay away from this agency. They are dishonest, and would do anything just to get your money. Very unprofessional and cowboy style, truly disgusted by my experience. They should not be allowed to operate.... Read more

12th Apr 2018 (6 years ago)

A Chambers

If I could give this zero stars I would - it’s an embarrassment of an agency and the staff are exactly the reason estate agents are given a bad name. After visiting this office I can honestly say the management of this site need to be ashamed. It’s so called ‘working’ staff are laughable and even with no other customer in the office they are unable to do a thing without ‘an email’ prior (apparently face to face sales and services is a dead art). If you are a landlord or a searching tenant I would avoid this company and quite frankly recommend ANY other agency in Reading - simply don’t waste your money or time.... Read more

3rd Jan 2018 (6 years ago)

A Joyyy66

We had a good experience with this agency. Harj Sandhu, was very helpful and provided us an appartment for rent which was very convient for us.... Read more

8th Dec 2017 (6 years ago)

M Jarman

As a landlord I have found Hamlet to be extremely professional and know they look after all of my tenants with first class service. Highly recommended.... Read more

31st Oct 2017 (6 years ago)

R William

I stayed in an ensuite room for 1 year and hamlet service was great. Moving out because of my job relocation but if i ever came back to Reading i will definately use hamlet services. I would like to recommend hamlet homes to all who are loooing for ensuite rooms with no headache of bills. Thank you.... Read more

27th Oct 2017 (6 years ago)

F 91

I had a positive experience with Hamlet homes, they were very helpful and understanding. When my shower had a leak they were quick to resolve it and the same goes for when there had been a radiator fault. Overall, happy with the standard of service and I would recommend them to others looking to move in Reading.... Read more

1st Oct 2017 (6 years ago)

A G.

I have repeatedly tried calling them for the most simple of all things - view their available properties! Keep leaving them a message to call me back. Sent a couple of emails too but no reply. Very incompetent. I don't recommend... Read more

18th Jul 2017 (6 years ago)

K Wilkson

Hamlets gave me a great service throughout my stay, they are a friendly company who served all my needs. I'm not here to make comments on any of the other reviews but my experience was a VERY good one! I would definitely recommend Hamlet's to anyone looking for accommodation. Thank you for all you help Sonia!.... Read more

24th Jun 2017 (6 years ago)

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