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  1. Home
  2. Alexanders - Loughborough
Alexanders - Loughborough Logo

Alexanders - Loughborough

The Gate House, Churchgate, LE11 1UE
Alexanders Loughborough are an estate agent in Loughborough. They mainly list properties in LE12, LE6 and DE74. Over the last 6 months, they've listed 8 properties, with 0 currently on the market. Most of the properties listed have 4 bedrooms.

Opening hours

  • Monday 8:45am - 5:30pm
  • Tuesday 8:45am - 5:30pm
  • Wednesday 8:45am - 5:30pm
  • Thursday 8:45am - 5:30pm
  • Friday 8:45am - 5:30pm
  • Saturday 9:00am - 1:00pm
  • Sunday Closed
View all details

Alexanders - Loughborough Reviews (80)

Have you used this agent?
  1. 83% 5/5 Stars
    83%
  2. 0% 4/5 Stars
    0%
  3. 0% 3/5 Stars
    0%
  4. 3% 2/5 Stars
    3%
  5. 15% 1/5 Stars
    15%
All (80)
Seller (49)
Buyer (8)
Landlord (0)
Tenant (1)
General (22)

J Parker

5/5 Stars
I am delighted to share my experience with Alexanders. Their professionalism, dedication, and expertise were evident from the very start. They provided invaluable advice, handled all aspects of the sale with great efficiency, and maintained excellent communication throughout the process. Thanks to their efforts, my property was sold swiftly and at a fantastic price. I highly recommend Alexanders to anyone looking for a seamless and successful property sale, as James, Jamie, Laura, and the team truly delivered exceptional service.... Read more
Seller
9th Jul 2024 (7 mo. ago)

C Fox

5/5 Stars
Selling our house with Alexanders was a really positive and successful experience. From the very first meeting we had with Jamie and James their confidence reassured us that selling our house and getting a very good price for it was totally achievable. They went on to deliver exactly what they promised, taking us from marketing photos to completion within three months. Communication was excellent, their advice invaluable and they led the viewing and offer process effectively. They were lovely to work with and the whole process was a pleasure.... Read more
Seller
1st Jun 2024 (8 mo. ago)

N Patel

5/5 Stars
I've brought a few houses over the years - all through another estate agent as their service was great and when I saw a property through Alexanders I was in two minds. However, Laura Pettitt has been by far the best advisor I have ever worked with. She is so prompt with everything, constantly keeping on top of things, precide, communication is amazing, always so happy (genuinely sometimes I just called for an update to get that happiness vibe) and above all her personality. Eve whilst she was on holiday she ensured we were covered with support. She truly is a gem! I've never found viewing, putting an offer in and buying a house so smooth. Laura is a true asset to Alexanders and I really hope she is recognised for her tremendous service.... Read more
Buyer
5th Apr 2024 (10 mo. ago)

T johnson

5/5 Stars
Great communication, friendly staff, very helpful... Read more
22nd Mar 2024 (10 mo. ago)

A Hemmings

5/5 Stars
An approachable and friendly staff team who maintained regular contact with me during our house sale. This made a real difference as we felt kept in the picture and knew we could ring up and ask any questions or advice that we needed. Would definitely recommend.... Read more
Seller
20th Mar 2024 (10 mo. ago)

A pollard

5/5 Stars
Alexanders sold my mother in-laws bungalow which had been on the market a long time, Laura & Kristy kept us informed and if any query came up they would find the answers for you. many thanks for selling for us Linda & Alan pollard... Read more
Seller
13th Mar 2024 (11 mo. ago)

S Salter

5/5 Stars
We would certainly recommend Alexanders Estate Agents, for their very efficient, friendly and professional service. James and his team gave advice and support as and when required and the photographs of the property were outstanding.... Read more
19th Dec 2023 (1 year ago)

Anonymous Homeseller

2/5 Stars
After the 'big sell' by Jamie Tyler, his recommended asking price was never going to be realised. The sub-mediocre marketing effort by Alexanders only delivered a 0.072% conversion rate of first viewings from 2,313 online viewings (four actual viewings). From the four actual viewings, I converted one into a second viewing (25%). If you are considering Alexanders to market your property, ask them about conversion rates and don't accept Jamie's estate agent's misrepresentation- look elsewhere but, "buyer beware" wherever you go.... Read more
Seller
27th Nov 2023 (1 year ago)

K Ellis

5/5 Stars
Good service despite very difficult purchaser of my property. Resolved very professionally eventually... Read more
Seller
27th Nov 2023 (1 year ago)

Anonymous Homeseller

1/5 Stars
Absolutely fed up with Mail from your company regarding the selling of my deceased mother’s property. It’s stressful enough having to sell the property after someone has died without being bombarded with 4 letters over the past few weeks. You’re too pushy trying to drum up business. Hope you leave us alone now.... Read more
Seller
25th Nov 2023 (1 year ago)

A Large

5/5 Stars
We used Alexanders to sell our home in Loughborough and received invaluable support throughout the process. The team in the Loughborough office were all friendly and very efficient and went the extra mile to help us find the right buyer at the right price. We would definitely recommend their services without hesitation.... Read more
Seller
6th Oct 2023 (1 year ago)

A Lee

5/5 Stars
I needed to have my ID verified for the completion of a house sale, I visited several solicitors and estate agents in Loughborough for this very straightforward process and they all refused to do so because I wasn't a client. No such issue with Alexanders, all done very quickly and professionally, and I wasn't a client. But if I need an estate agent in future they will now be my first choice. Thanks again, especially Laura who dealt with it all.... Read more
26th Sep 2023 (1 year ago)

C R

1/5 Stars
I warn any seller to avoid this agent. I sent an enquiry via Rightmove to view a property including a list of my availability for the next week. James Kirk, the managing director accidentally copied me into an email (which he sent to all of his staff, criticising me for daring to provide my availability on my initial request). When I pulled him up on this and said I would let their vendor know about his poor conduct towards a potential buyer because it impacts on them being able to sell, I received a lot of threats, deflection and no apology from James. Safe to say I no longer wish to view the property and feel sorry for any vendor of Alexander’s because James is potentially losing them viewings. I have requested to make a formal complaint to the company and no-one has contacted me yet. In fairness to the agent, a very professional Senior Negotiator called Yvonne telephoned me (she was unaware of James’ subsequent emails to me). However as a result of James’ conduct towards me, I have no interest in viewing any property market by this agent. This is the worst attitude I have come across by any local agent. A simple acknowledgement of his error and an apology would have gone a long way. I am shocked an agent would want someone like James working for them. I am more than happy to discuss my experience with James with either of the partners.... Read more
25th Aug 2023 (1 year ago)

Anonymous Homeseller

1/5 Stars
Void! Void Check your records.... Read more
Seller
16th Jun 2023 (1 year ago)

J King

1/5 Stars
WARNING about Natalie at Alexanders If you intend on buying a property with Alexanders and Natalie is the agent then walk away. Put in an offer 3 weeks ago. Still had no answer either way, called on 2 occasions chasing, first time to be told. "The world doesn't revolve around you". Then the second time (14/04/23) "you have clearly never purchased a house before". Baring in mind this would be my third property. I would warn anyone against using this very unprofessional person.... Read more
Buyer
14th Apr 2023 (1 year ago)

B Waldram

5/5 Stars
Extremely happy with the service provided by the whole team. The enthusiasm and positive attitude towards achievement of the best possible price was a refreshing change from other competing companies. Would use again without hesitation and will recommend to family and friends in the area.... Read more
Seller
2nd Mar 2023 (1 year ago)

A Albiniano

5/5 Stars
Absolutely amazing !!!!!! Alexanders have made what was a turbulent and stressful time so much easier. With expert advice and a super friendly approach nothing short of a 5 star service. We were supported and kept upto date at every step. They went above and beyond getting us into our new home. We wouldn’t hesitate to recommend them and if we ever decided to move again they would be first !... Read more
4th Aug 2022 (2 years ago)

Anonymous Home Buyer

1/5 Stars
Extremely rude staff... Read more
Buyer
29th Jul 2022 (2 years ago)

J McGowan

5/5 Stars
After feeling let down by another estate agent service, we have found Alexanders to go beyond their remit in helping us to sell our property, source our new property and complete on our new home. What was a tricky process was made that much more smooth by the team at Alexanders, in particular Tom and Nick. Excellent communication, transparency, advice and support - I will definitely be approaching Alexanders again should I need to sell a property in the future!... Read more
21st Jun 2022 (2 years ago)

M Bennett

1/5 Stars
Having had numerous problems with Alexander’s Estate Agent I spoke to the Senior Partner, Tom, before posting a negative review. We have arranged to see numerous houses and every occasion we have found their staff to be disrespectful, rude and pretentious. My partner found herself being interrogated on whether she could afford the property (not just asking a question). Suggesting on a separate occasion as a woman she couldn’t view the property as she couldn’t make a decision for herself etc. There have been numerous other examples. Tom left a voicemail as I was not available to take the call and I can fully understand why his staff have the attitude they have. We are being held to ransom over negative feedback…… no, your being given the opportunity to discuss the negative multiple experiences we have been subjected to. The subsequent call with himself only confirmed the position. He justified some of the attitudes we had experienced based on the fact my partner had offered on two properties significantly below the asking price. I ended up putting the phone down on him twice. Heated conversation would be an understatement. Just for anyone that is in doubt as a “potential buyer even £750k we are not a customer in any sense AND Alexandra’s owe us no respect in their communications or manners. They deal with properties at the upper end of the market and supposedly need to act in this manner….” Thankfully all the other estate agents we have dealt with over the last two years don’t feel the need to talk down to people in order to sell houses. IN RESPONSE TO THE COMMENTS MADE BY THE OWNER COMMENTS BELOW I did not make any foul mouthed, derogatory or bullying comments, in fact my whole call was based on the disrespect that Tom and his staff had shown towards my partner over a period of nearly two years or every property she inquired about. In fact when asked what I wanted I suggested I didn't wand an apology or any form of grovelling I simply wanted a level of respect from himself and his staff going forwards. I did not hang up in a fit of temper I hung up because listening to an arrogant 'manager' of a company of such a disrespectful estate agent shout at me and fail to show any intelligence or empathy to the situation was not a good use of my time. There were certainly no sexist or bullying comments from myself or holding to ransom. As someone that owned a very successful online business for many years I was aware how frustrating it can be to receive negative feedback from customers without first being given the opportunity to resolve the matter and as such I do not look to act in such a way myself. Tom failed in his clear lack of experience to take this on board and let his personal arrogance get in the way of resolving this in the best possible manner. In regards to suggesting that if I have to provide proof of funds (which as mentioned was was certainly not a problem) before the estate agent would even arrange a viewing then I would expect given the history that they would collect this information when passing my residence (within two miles of their offices) was reasonable. I can understand estate agents asking for this prior to accepting an offer BUT before making a viewing? Tom also claimed this was a probate property and they were carrying out the viewings. Why would the vendor therefore give this instruction? They don't care how many viewings there are as they are not carrying them out themselves. Seems like estate were not acting in their clients best interests by limiting the amount of viewing they had to carry out. This is a separate issue and we are looking at referring this to the regulator. If Mr Alexander would like to personally get in touch I am happy to discuss let him listen to the answer machine message left by Tom and the second call I had with Tom.... Read more
22nd Apr 2022 (2 years ago)

L Macrae

5/5 Stars
Currently purchasing a house through Alexanders. Staff are informative, helpful and professional. Would certainly recommend.... Read more
Buyer
21st Apr 2022 (2 years ago)

M C

1/5 Stars
Rang up to buy a property and was told if I couldn’t do Tuesday was not able to see the property. When spending nearly half million pounds and surely any estate agents should want to do right by there client and get them the most for the property this firm just want to get few offers in to get there money out would definitely not want to do business with this firm as this is cow boy style and imagine selling your property with this firm knowing you could get more for your property as there just wanting there money out just incase you end up going with another estate agents.... Read more
Buyer
16th Apr 2022 (2 years ago)

G Unwin

5/5 Stars
Alexanders helped and supported us every step of the way through a very stressful and, through no fault of their own, a long and protracted process. We cannot recommend them highly enough!... Read more
16th Dec 2021 (3 years ago)

J Brown

5/5 Stars
I wanted to write to thank you and the whole team at Alexanders for your exceptional service. Right from the first phone call we found Lucinda polite, helpful and efficient with dealing with our initial enquiries. Tom’s experience, honesty and down to earth nature during his valuations made it clear that Alexanders was the right agent for us and it was the best decision we could have made. Miranda you and the rest of team navigated us through a difficult and fast moving market and were always working hard to get us the best result. It was so reassuring to know we could contact you at anytime and you would always get back to us with the information we needed. By conducting most of our viewings you enabled us to manage selling our house with work, childcare commitments and a National pandemic. We would not hesitate to recommend Alexanders to all our family and friends in the future. Thanks again for all the hard work, it is so appreciated.... Read more
Seller
17th Nov 2021 (3 years ago)

J Cox

5/5 Stars
Good afternoon Miranda, We can't thank you enough for everything you did to keep the show on the road. It was a nerve wracking time to be honest and it was good to have you on our case when we needed some reassurance that it was going to work out. I'm not quite sure how you manage to do this for a living! Anyway, thank you again and all our best wishes for the future. Regards, Jon & Brenda... Read more
13th Nov 2021 (3 years ago)

E Preston

1/5 Stars
Rude and pompous. I asked Alexander’s to value a property for me, along with another agent - I ended up offering the marketing rights to the agent and as a result had a tirade of pompous and ill-informed abuse on email from their senior partner, who couldn’t believe we had made the choice we had. I wouldn’t ever use Alexander’s and wouldn’t recommend them to anyone, based on my experience.... Read more
11th Nov 2021 (3 years ago)

P Draycott

5/5 Stars
Alexanders what a great team! We knew exactly who was dealing with the sale they kept in touch over email and phone . If we left a message for them it was always returned. Always polite and happy to help with all aspects of the sale. We could not have made a better choice of Agent. A big thank you to you all from the Draycotts! UPDATE 2021 Used Alexanders again for a sale in 2021, still a very high standard from all their staff. Would still give a 5 star rating.... Read more
Seller
27th Aug 2021 (3 years ago)

N hamilton

5/5 Stars
We decided to sell our house with Alexanders. From the first meeting the company were very professional and the staff super helpful - especially Miranda who was always on hand to help with any queries I had and kept me abreast of proceedings. I will definitely use them again for my next move.... Read more
Seller
20th Aug 2021 (3 years ago)

K Dalzell-Payne

5/5 Stars
I became aware of Alexanders after seeing their Board on a property close by. I selected them as my selling agent after being impressed with Tom's understanding of the market and his friendly and professional approach. They kept me informed and were proactive throughout the selling process and would highly recommend them.... Read more
Seller
19th Aug 2021 (3 years ago)

G Thomas

5/5 Stars
We chose Alexanders due to their 'Down to Earth' advice regarding the sale of our property. Not the easiest of properties to sell but definitely the most stress free property sale we have achieved to date, great service from Miranda and Tom and we would recommend their services without a second thought - thanks again!... Read more
Seller
6th Jul 2021 (3 years ago)

R Horan

5/5 Stars
We recently bought and sold with Alexanders. Miranda was really friendly and always available to answer questions and to follow up any matters we had questions about, and the whole team were professional and efficient throughout. Our aim was to complete before the end of the stamp duty holiday and we were successful in doing this - we believe this was in large part due to the efficiency of Alexanders. We can't recommend them enough.... Read more
Seller
6th Jul 2021 (3 years ago)

S Audley

5/5 Stars
From Tom's first visit to completing the sale of our house Alexanders have provided a first class, professional and attentive service. We cannot recommend them enough! Samantha Audley... Read more
Seller
3rd Jul 2021 (3 years ago)

M Winter

5/5 Stars
Alexander’s have been supportive from start to end. Tom was professional as was Miranda, who has been extremely helpful. We would highly recommended them!... Read more
24th Jun 2021 (3 years ago)

P Webster

5/5 Stars
We decided to sell our house through Alexanders because we were impressed by Tom Smith's knowledge of the local property market and his business-like approach. He very efficiently organised the viewings and handled the actual selling process in a very professional manner. We felt we were in good hands and dealing with someone who was truly on our side. After accepting an offer we then dealt with the team at the office. Miranda and co were good at communicating and explaining the process as well as chivvying on the solicitors. We recommend Alexanders to anyone wanting to sell their house.... Read more
Seller
18th Jun 2021 (3 years ago)

C Cooper

5/5 Stars
I was very pleased with the service from Alexanders, the staff are very helpful, friendly and professional.... Read more
8th May 2021 (3 years ago)

K Hemsley

5/5 Stars
Alexanders sold our house within 5 days. The whole team were very efficient. We seem to deal with Miranda most of the time which was great for consistency. Alexanders were very good at communications with the whole Chain. We would recommend them as an excellent estate agents that go the extra mile to help. Thank you again... Read more
Seller
5th May 2021 (3 years ago)

P D

5/5 Stars
The team at Alexanders did a great job on all aspects of the sale especially as things were difficult due to Covid. Tom was very professional with advice and showing people the property. Miranda was proactive, kept us in the loop at all times and was very helpful. We definitely recommend Alexanders and would have used them again in the future if we had stayed in the area.... Read more
Seller
22nd Apr 2021 (3 years ago)

R Chapman

5/5 Stars
We had both sale and purchase with Alexanders and were delighted with the service we received. The pre sale was very smooth and the valuation from Tom was higher than we had expected but turned out to be spot-on . Having received acceptable offers after 5 days, the sale and post sale were very smooth due to the excellent communication from Miranda who ensured we were kept informed throughout the whole process. Thank you to all the team for a successful sale and purchase.... Read more
Seller
11th Mar 2021 (3 years ago)

M Hamilton

5/5 Stars
I had 3 properties to sell following a death in the family. I was not local to the area and then the pandemic started. Nevertheless all 3 went onto the market promptly and have now sold. The service was efficient and friendly so I would recommend.... Read more
Seller
2nd Mar 2021 (3 years ago)

W Gang

5/5 Stars
Thank you Alexanders, Loughborough. I thoroughly appreciated the professional support I received from you all. Tom's professional guidance was hugely beneficial from start to finish. The office team's responsiveness and competence inspired confidence throughout, and Ben, photographer, also deserves a mention for his judicious choice of shots and video content.... Read more
15th Feb 2021 (4 years ago)

P Parker

5/5 Stars
Alexanders managed to help us sell our house, even though there were some significant, buyer related, bumps in the road. They were fantastic, their brochure was great, their communication with us, the solicitors and buyers agents was A1. Sold and Purchased in Quorn... Read more
Seller
12th Feb 2021 (4 years ago)

S Creedy

5/5 Stars
Alexanders were a breath of fresh air. Super friendly, approachable, informative, efficient. They made the whole process so easy. We will only use them as our estate agent going forward and have already recommended them to friends that have since used them.... Read more
3rd Feb 2021 (4 years ago)

S Bumpus-Bosch

5/5 Stars
Thank you so much for the great professional service you provided on the sale of our home and also the purchase of our new property. One of the key elements is that you always returned our many calls in a timely and compassionate manner. The service from start to finish was excellent and we would thoroughly recommend Alexanders Estate Agents to anyone requiring such service. Thank you again.... Read more
Seller
3rd Feb 2021 (4 years ago)

Anonymous Home Buyer

1/5 Stars
Contacted the branch several times. No positive responses. Finally had to call them to which my questions and inquiries were met with possibly the most rude and ill mannered service I've ever come across. Stinking unprofessional, patronising attitude & comments springs to mind. I wouldn't utilise this agency if it were the last one in operation.... Read more
Buyer
22nd Dec 2020 (4 years ago)

I Perry

5/5 Stars
Alexanders sold my property - not necessarily an easy ask, as it was considered a 'niche market' by other estate agents. The whole team worked very hard, from marketing to sales and customer service. They stayed in contact throughout the process, and not only negotiated with the buyers but liaised over things like some repairs that needed doing. They were in close contact with my solicitors, and even tried to help with the agents and solicitors of the property I was moving to. I was able to ask them anything, and to get reassurance when needed - selling a house during COVID can be a nerve racking business if your agent doesn't stay close. I'd unhesitatingly recommend them to anyone thinking of selling their home.... Read more
Seller
2nd Dec 2020 (4 years ago)

D Robson-Swift

5/5 Stars
Great company, looked after me and my wife when we were tenants.... Read more
Tenant
25th Nov 2020 (4 years ago)

D Star

2/5 Stars
Terrible service, made out they doing me a favour by obtaining a "free valuation", asking unnecessary questions for their database before even discussing my needs. When I asked for the manager, got told she was the manager which I doubt as she kept putting me in hold to get answers to my, when I asked for someone senior got told they weren't available. No surprises there. Having just looked her up, she is the Sales Negotiator, so I was lied to..... Some estate agents haven't changed, still the same.! Hopefully a senior person will get back to me.... Read more
19th Nov 2020 (4 years ago)

S Coney

5/5 Stars
I have just completed my house using Alexanders Estate Agents, who I would whole heartedly recommend. Having moved house 8 times before, I have dealt with a number of estate agents, but in my opinion, none as committed and professional as the people at Alexanders. Tom and Natalie, along with the rest of the team were always responsive, straightforward and easy to do business with, just what you want when the whole procedure can be quite stressful. It was the knowledgeable and positive responses at all points of contact that really made the difference, so Thank You, Alexanders.... Read more
4th Nov 2020 (4 years ago)

N Smith

5/5 Stars
Thank you for a great Job! From start to finish the service and advice was great - I wouldn't consider another agent if we moved again and have already recommended Alexanders to a work colleague. All the staff are helpful, professional and friendly which is a bonus, thanks again for all your help!... Read more
2nd Nov 2020 (4 years ago)

R Moss

5/5 Stars
Lauren did an excellent job managing my house purchase. I received very timely responses to my questions that very informative. I felt like I could contact Lauren with any question I had an Lauren always made time to get back to me. I am confident that the purchase went through in the time it did due to a great effort from Alexander's. I would recommend them for your house purchase or sale.... Read more
Buyer
5th Oct 2020 (4 years ago)

D Kilsby

5/5 Stars
I would like to say a big thank you to Alexander's Tom and his team were great from start to finish we were kept well informed through each and every step along the way even through lockdown they were there to answer questions great information pack on our house so if you want good service go to Alexander's and a big thank you to Miranda who was there to support and show people round when we couldn't once again thank !... Read more
Seller
16th Sep 2020 (4 years ago)

M Brown

5/5 Stars
This is the second property Alexander’s have sold for us in the past 3 years Fast, efficient and professional service Both properties sold within a few weeks Tom was spot on with the valuations and Miranda kept us updated at all times The other remarkable thing was the second property was sold during this awful Covid 19 lockdown Five stars from us and we will definitely be using Alexanders service again Highly recommend them... Read more
Seller
8th Jun 2020 (4 years ago)

T May

5/5 Stars
Alexander's did a great job of selling the house for us. By far the most accurate valuation from Tom. Generated lots of interest. Continued to chase along the process through to sales. Kept us well informed throughout. Felt they took a personal interest in the house and the sale. Excellent service. Highly recommended for house selling.... Read more
Seller
30th May 2020 (4 years ago)

T Barrow

5/5 Stars
Very good experience of selling through Alexanders. We met Tom Smith initially and he seemed to know what he was talking about and then the rest of the team were great too.... Read more
Seller
20th Apr 2020 (4 years ago)

J Geary

5/5 Stars
Very efficient and helpful, sold my house in no time. Very pleased. Mirander was very good throughout the process nothing was too much trouble.... Read more
Seller
6th Mar 2020 (4 years ago)

J Creedy

5/5 Stars
This is the second property Alexanders have sold for me. Both times they have been efficient, friendly and professional. Each property was sold within a week of being advertised and I was kept fully informed of the progress of the sale. All staff I was involved with were competent and polite. I would not hesitate to use them again and would be happy to recommend them.... Read more
Seller
6th Mar 2020 (4 years ago)

T Jones

5/5 Stars
Alexander's were a pleasure to deal with. We sold 2 properties simultaneously which is stressful enough, but the professionalism Tom, Miranda and the rest of the team showed removed all of this. One of our properties was quite unique and we always felt it would be difficult to sell but Alexander's found plenty of interest and we were lucky enough to have more than 1 buyer interested in the property enabling us to sell at a very acceptable price. I wouldn't have any hesitation in using them again should we want to sell again.... Read more
Seller
28th Jan 2020 (5 years ago)

C Chilley

5/5 Stars
Fabulous service from Alexanders, I can't thank them enough. Tom had some great ideas regarding marketing and presenting the house and was a great support. Harriet and Miranda were very professional but most importantly kind, friendly and a pleasure to liaise with. Thank you to all.... Read more
Seller
25th Nov 2019 (5 years ago)

W Gibb

5/5 Stars
The recent sale of two building plots and our house involved protracted negotiations and we were delighted with the extremely friendly and professional service provided by Tom Smith and his team at Alexanders. We would have no hesitation in recommending them to house buyers and sellers alike. Will and Polly Gibb, Wayside, Sutton Bonington... Read more
Seller
25th Oct 2019 (5 years ago)

S Fessey

5/5 Stars
Alexanders' service has been nothing short of spectacular. From initial valuation, to completion, the whole team performed to the highest standards and nothing was too much trouble. Special mention for my main contacts, Tom and Miranda; totally professional throughout and an absolute pleasure to deal with.... Read more
Seller
21st Oct 2019 (5 years ago)

F Polak

5/5 Stars
We received a first class service selling our house through Alexanders. From the initial appraisal through to completion the team were highly professional. We were kept well informed throughout the sale and they were able to answer all of our questions promptly. I thoroughly recommend their services.... Read more
Seller
19th Sep 2019 (5 years ago)

C Crofts

5/5 Stars
We had a very traumatic process moving home, both trying to accommodate the needs of my elderly parents along with those of my husband and I. After having to pull out of a property in December ( on with another agent) and being forced into a rental (again with yet another agent) we first met Tom in late December 2018 to view what we thought would be our forever home. Tom gave the vendors full knowledge of the situation we were in. Unfortunately after a long process (5 months) and again at the point of exchange our vendors decided to pull out of the sale leaving us all homeless (not good with two late 80's parents one disabled a cat and dog) thankfully we have now moved into our beautiful forever home all thanks to the hard work of Miranda at the Loughborough office we managed to exchange and complete within 6 weeks. I cannot fault Alexanders or thank them enough for the excellent customer service we were given at all times even when both my husband and I were probably not the easiest of clients at times. Fantastic team and caring agents.... Read more
Buyer
14th Aug 2019 (5 years ago)

R Rushin

5/5 Stars
Alexanders are what an Estate Agent should be, professional, focused, communicative and business like. Tom and his team keep the client at the heart of everything they do, pre-qualifying interested parties to ensure your house is only viewed by those in a position to reasonably proceed avoids so much wasted time. Their knowledge of the local market was excellent and the insights to correctly pricing and marketing our property were invaluable. Marketing materials were of the highest standard and the ink on our brochures was barely dry by the time our house was sold! Having bought and sold numerous houses over the years we can honestly say that Alexanders are the best we have ever dealt with and we have nothing other than praise for the team. Our main contact was Miranda in the Loughborough office, a real superstar, a pleasure to deal with and so clear in all her communications. We thoroughly recommend Alexanders without any hesitation, we certainly won't use any other estate agents going forward! Richard and Tracey Rushin - August 2019... Read more
Seller
7th Aug 2019 (5 years ago)

C Trotman

5/5 Stars
We cannot fault Alexanders. They were brilliant at representing us - a real pleasure to work with at what was a stressful time. Everyone we met was very helpful and friendly, yet highly professional. Their photographs and marketing materials were of an excellent quality and they were so efficient in everything they did. Very proactive in generating leads, thoughtful in how they conducted their viewings and were great at keeping us informed with any developments. We would have no hesitation in recommending Alexanders.... Read more
Seller
4th Jul 2019 (5 years ago)

R Carter

5/5 Stars
Alexanders have been fantastic from start to finish. They sold our house within a weekend and helped us to secure our dream property. They have been extremely helpful and the communication has been excellent throughout. We highly recommend them to anyone thinking of moving. Thank you to everyone at Alexanders.... Read more
Seller
26th Jun 2019 (5 years ago)

R Khunti

1/5 Stars
This agency is awful, I called in to book in an appointment to view a property and they asked me to show them my financial information otherwise I could not see the property. This made absolutely no sense.... Read more
13th Jun 2019 (5 years ago)

K McDonnell

5/5 Stars
First class service highly recommend. Particular thanks to Miranda who couldn't have been more helpful. Would always use Alexanders in the future... Read more
4th May 2019 (5 years ago)

R e

5/5 Stars
Right from the word GO, I believed the sale of my house would be professionally dealt with, and it was. The valuation was spot on, and the photographs looked superb. Most importantly, the assisted viewings enabled Alexanders to get to know potential buyers' and keep tabs on the sale transaction as it progressed. I found them to be friendly, professional efficient and firm when necessary . . . special thanks to Tom, and Harriet. I have no hesitation in recommending Alexanders, in fact don't waste time with any other agent.... Read more
Seller
30th Apr 2019 (5 years ago)

E Chiaramonte

5/5 Stars
Alexander's were professional and friendly from start to finish. They started marketing our property at the earliest opportunity and kept in touch with updates throughout the whole process.... Read more
Seller
26th Apr 2019 (5 years ago)

A Morton

1/5 Stars
I’ve never had such a disappointing experience with an estate agents. I phoned to book a viewing and Emily was incredibly rude via phone; I phoned the Loughborough branch to make a complaint and was told I would get a call back from Tom Smith. He didn’t phone me, and when I phoned him he said he would look at getting the viewing booked in for me and phone me back - again, he didn’t! Really disappointing experience, won’t be looking to purchase a property sold through Alexanders, very peculiar way of dealing with potential customers.... Read more
4th Apr 2019 (5 years ago)

J purcell

5/5 Stars
A very friendly and helpful approach! As someone that had not done this before it came as as a pleasant surprise how professional the interaction was. I wouldn't hesitate in recommending Miranda, Tom and co. to family and friends. Many thanks!... Read more
19th Feb 2019 (5 years ago)

C Horner

5/5 Stars
The whole sales process was handled very professionally and we were very happy with the final result. We were impressed with Alexanders' knowledge of the local housing market and are convinced this lead to the property going to market at the right price. The photographs and details for the brochure were of a very high quality and Alexanders had a list of prospective buyers looking for our type of property. They were good at organising and conducting the viewings, always contactable, and were key to negotiating the final sale price. They stayed involved during the legal process, helping us to make it through to completion with as little stress as possible. We have been very happy to recommend Alexanders to all our friends.... Read more
Seller
8th Nov 2018 (6 years ago)

D Shepherd

5/5 Stars
Fantastic service and totally professional throughout. Kept us constantly up to date with the sale etc. Wouldn't hesitate to recommend if you want a quality estate agent.... Read more
Seller
7th Nov 2018 (6 years ago)

C Jones

5/5 Stars
Alexanders were very effficient and consciencious in their approach to selling my property. Fortunately it was a very fast and easy process. I would definitely recommend Alexanders to anyone selling or buying a property! Thank you so much!!!!... Read more
Seller
25th Jul 2018 (6 years ago)

K L

5/5 Stars
When we decided to sell our home we immediately opted to engage Alexanders due to the positive feedback we had obtained from so many friends and acquaintances. Jane and Tom were a delight to meet and we were impressed by their market knowledge and professionalism. They gave an honest appraisal based on market facts, not to win our approval, and there was no hard sell – which was very refreshing and a relief! We were very pleasantly surprised at Jane’s proactivity – there was no reliance on the internet, as is normal practice today, but a well targeted approach to genuine buyers known to Alexanders. It worked! Within a few days – and minimal disruption to us – we had sold at the asking price. Jane and her team skillfully managed the process through to completion and, given that our buyers were so well qualified by Alexanders, we had no issues or concerns…other than how to pack what we had stuffed in the loft!! Thank you Jane Alexander and your team for an excellent service x... Read more
Seller
12th Jul 2018 (6 years ago)

N Jones

5/5 Stars
Brilliant company - Always put their clients first and work hard to give them what they want. Would recommend to everyone... Read more
14th Jun 2018 (6 years ago)

I Spencer

5/5 Stars
Sold my house with Alexanders recently and could not be happier with the absolutely impeccable service I received. All of the team are amazing, they all worked extremely hard to sell my house and are honest, friendly and polite. Hands down the best estate agent in this area. I couldn't recommend them more to anyone interested in selling or buying a house.... Read more
Seller
14th Jun 2018 (6 years ago)

P McGreevy

5/5 Stars
Alexanders were brilliant from the start. From the speed with which they got the house on the market, the quality of the photos and brochure, selling the house within 3 days of going on Rightmove to helping manage the sale process right through to completion. A particular mention to Natalie who went the extra mile and helped push all the parties involved, particularly the solicitors to get completion done on time.... Read more
Seller
29th Mar 2018 (6 years ago)

K Darnell

5/5 Stars
Sold our house last year, they could not do enough to help us, we got us the price we wanted and the team were extremely understanding to our needs and circumstances. They gave us regular updates and provided an overall excellent service. If you want to sell or buy a home with fantastic service and a professional but caring approach then Alexanders should be your first call. Thank you to all the team for all your hard work!... Read more
Seller
10th Sep 2017 (7 years ago)

N (Jellybaby1982)

1/5 Stars
Absolutely appalling customer service skills. Do not want to sell a house. Most professionals work and dont get home till 6pm!!! They have children which are in childcare!!!! They do not want to speak to the vendor to ask if they can do a viewing. They think they know best!! The owner is extremely rude and jumps to conclusions without knowing someones circumstances!! Would never buy or sell a house with this company.... Read more
Seller
25th Jul 2017 (7 years ago)
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