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- Andrew Cowen - Scarborough
Andrew Cowen - Scarborough
Opens tomorrow at 9:00am
1 Harcourt Place, Scarborough, YO11 2EP
At Andrew Cowen we specialise in all aspects of Sales, Lettings & Management whilst also offering a comprehensive range of additional services to cater for all of your property needs.
With over 30 years experience Andrew Cowen Estate Agents are the longest serving Estate Agency within Scarborough. We pride ourselves on our family run approach offering a personal yet professional touch - along with second to none expertise in assisting with all property requirements, however large or small.
With a compliment of highly experienced Team Members who strive to go the extra mile. Our ethos is to always look after our clients best interests and achieving positive results. All stemming from maintaining a high degree of customer service and relationships from the very beginning of your property journey.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:30am - 1:00pm
- Sunday Closed
View all details
Andrew Cowen - Scarborough Reviews (91)
Have you used this agent?
79%
7%
0%
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14%
N Skaife
If you’re thinking of letting your property through Cowen’s, don’t.
Our property was an 18 month old new build and in excellent condition when we decided to use Cowen’s as our letting agent. Three tenants have rented the property since 2018 with the last one moving out in December, 2023. Cowen’s “inspected” the property after each tenant and sent a report stating that the property was in good condition and let the tenants leave with their financial bond.
When we regained access to the property we discovered a huge amount of damage and unauthorised (bad) decorating, removal and installation of fixtures inside and outside the property; too much to list. The three worst were: fitting an aftermarket central heating control to the boiler, replacing the perfectly working original, which we will now have to pay an engineer to remove. Second, a Sky dish was in stalled with cables running through the house. Third, one of the tenants had drilled through a central heating pipe in the living room resulting in a bodged paperback book size hole which was covered over with a mixture of Pollyfiller and cereal box cardboard! There is much more, ALL of which was not authorised by the owner and NONE of the damage and unauthorised removals/installations was picked up during the “inspection” by Cowen’s. If Cowen’s had compared the before and after photos they could easily have seen the many faults and unauthorised work.
When we complained, Mr Cowan came to inspect the property himself and claimed it was “wear and tear” and fine to re-let! He did offer to repaint the walls back to their original colour but only if we re-let the property with them again, which we will not do. We are now over two months and many pounds into repairing the property before we sell it.
Very unprofessional of Cowen’s letting the tenants go with their bonds which is supposed to be retained to compensate the owner if the property is not returned in the same condition as when they started renting it. Avoid.
9th Mar 2024 (7 weeks ago)
R lewis
5 star service off Dan and the team. From the beginning to the finish they informed us of every step can’t recommend them enough. Many thanks Dan!! Roy & Linda
8th Nov 2023 (24 weeks ago)
R Smith
Dan & Macy were both extremely helpful when buying my house recently - never a problem to view the property and all questions answered quickly. Much appreciated
6th Nov 2023 (24 weeks ago)
S Pritchard
Thank you Dan Savage for all the help with our property purchase..regular up dates by phone,email,and best of all your efficient. cheerful and caring personal attitude..nothing was too much and you gave every detail throughout great attention..so refreshing these days...you and your team made the whole experience a pleasure. I will certainly be dropping your name to friends for future reference.. .by the way ...10 stars out of 10.
Best wishes
Stephen Pritchard
2nd Nov 2023 (25 weeks ago)
L Neill
Very good experience with Dan Savage. He chased the sellers solicitors regularly due to the delay in them providing important and relevant enquiries requested by my solicitors.
Dan was always on hand for any questions I had and was very patient and very good at explaining the processes with me being a first time buyer.
A credit to the company ????
1st Nov 2023 (25 weeks ago)
N Morgan
Many thanks to Dan Savage and the rest of the team in sorting out the sale of our flat. Polite communication, and very helpful when our buyer's solicitors went to ground in poking them back into action. In the initial valuation, they gave realistic advice and were refreshing in being the only agents who did not seek to give a poor impression of their competition, and to be very practical in their advice when it came to viewings.
28th Oct 2023 (5 mo. ago)
S Macdonald
Fantastic service from start to finish. Dan in the sales team is absolutely incredible..( & so refreshing to deal with transparent agents who aren't trying to squeeze more cash from you!!). A big thank you. You kept me updated weekly, chased solicitors and have been so efficient on pushing to get my sale completed in a very short period of time. This service is Way more than what you'd get from your standard estate agents. I'd highly recommend this team/ estate agents and would definitely use again. Thank you kindly. 5*????
9th Sep 2023 (7 mo. ago)
M Cooke
Brilliant service, especially from Dan who went above and beyond to ensure we got into our house on our timescale, Thankyou dan! ????
20th Aug 2023 (8 mo. ago)
Anonymous Homeseller
Great getting email and text when a viewing has been arranged. Great getting feedback from viewings on customers thoughts on the property
26th Jun 2023 (9 mo. ago)
C Hornby
I was very happy with the service I got from start to finish , all the staff were so friendly and helpful all the times I had to be in contact .I would recommend them to anyone wanting to sell and have the very best experience . Certainly 5*
17th Jun 2023 (10 mo. ago)
L Congreve
Very helpful and friendly staff.
21st May 2023 (11 mo. ago)
A abzy
Thanks Andrew Cowen Letting team for your Response and suggestion and very helpful specially Email communication which you dont see with other estate agent.Many Thanks to Nicki and Tori..All the best….
……Abu Noman……
15th May 2023 (11 mo. ago)
C O'Reilly
We sold our property with Cowen estate agents Scarborough and Macy lauchlan was brilliant she kept us upto speed on every thing during the process. Macy was always polite and friendly and very helpful to us. We can't thank her and Andrew Cowens enough. Excellent service throughout
23rd Apr 2023 (1 year ago)
J Sandland
Fantastic service from start to finish. The video they did was excellent. I was kept up to date at all times and felt very valued as a customer. Would highly recommend this company and would have no hesitation in using them again. Very friendly each time I rang them and Macy you were amazing.
21st Apr 2023 (1 year ago)
M Dicconson
I have dealt with Cowen's letting department for many years and they are excellent.
10th Mar 2023 (1 year ago)
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