A Shanmugam
Buildings are leaking in rain... Read more
Tenant
31st Aug 2022 (2 years ago)

I had the misfortune of renting a room from Andrew Hunt Estate agent or whatever other aliases they are using at present. The Lies started from the off as there was no wi-fi when I was informed there was, the other lodgers had said this had been the case for the previous 2 months and was for the first 6 weeks I was resident during lockdown. Not that the other lodgers were to bothered as this like a lot of the properties being let was used as a defacto halfway house with the other residents mainly coming from prison or the street after being released from prison . With no clear rules and little interest other than money from the Lettings agents I was in about 12 violent confrontations over my year there, it really was a case of having to fight your corner. Then there was the disrepair in which I compiled a non exhaustive list of 12 main faults to report to the agents. Obvious not used to residents sticking up for themselves I was faced with constant threats and abuse, to which I can proudly say I replied in kind. I hope it is obvious now I do not hold Andrew Hunt Estate Agents or their staff in high regard and my advicce would be avoid. Search around for other reviews and you’ll soon build up a picture of what they are like, you have been warned!... Read more
Tenant
26th Feb 2022 (3 years ago)
R CHINALIA
The worse agency I have seen, Andrews hunt are the same with Gatwick Crawley rooms, running away from them. All the property from then are illegal and they don't have licence tho rent room's if you live in the property from them call to the Crawley borough council and report then, you can claim back your money, this call REPEYMENT ORDER. we have to stop them!... Read more
Tenant
25th Feb 2021 (4 years ago)
R Uk
The worse agency I have seen, Andrews hunt are the same with Gatwick Crawley rooms, run away from them. All the property from then are illegal they don't pay tax or have licence tho rent room's if you live in the property from them call to the consul and report them, and you can claim your rent back this caled REPEYMENT ORDER. we have to stop them.... Read more
Tenant
19th Sep 2020 (4 years ago)
B Panayotov
They are not looking after you and the price is high... Read more
28th Feb 2020 (5 years ago)
P Ski

Google need to upgrade the review system so that companies can fall into a negative number if their reviews are so bad.
I mean, I had to give one star but what I really mean is minus 10. C'est la vie.
I am sure personally he is a lovely chap, but the haste, dishonesty and push for 'P' has made them rather bête noire.
Not sure what was going on when the family and staff were arrested for suspected money laundering as per Crawley News Sept 5th, but I won't be taking my business to them again, so not a worry for me.
Unikaj tej firmy lub p?a? przez nos za ich u?ycie. przy wynajmie nie otrzymasz 95% depozytu. Zdziera?. Poinformuj znajomych.
Evita?i aceast? companie sau pl?ti?i prin nas pentru utilizarea lor. nu ve?i primi depunerea înapoi la închiriere. Jupui . Anun??-?i prietenii.
As much as Will likes to inform complainers that they have the wrong company when leaving reviews, Yell still informs us they do lettings which is what most customers have a gripe about.
So maybe not Mr but indeed Mrs from the back office inside Andrew Hunts office. The money ends up in the same coffers.
Use at your peril!!... Read more
4th Oct 2019 (5 years ago)
N Mortimer
Great help and service with the purchase of our house. Very quick at actioning and communicating what needed to be done to achieve as fast a purchase and sale as possible. They were also great at accommodating our short notice viewings and to answer our queries if not instantly, within 24hrs.... Read more
Seller
3rd Jul 2019 (5 years ago)
B Balauta

This company is a total joke.
Double room with bills included, yes just without couple of things:
The electricity is going off ...they don't have time to top up... You'll need to put from your money if you wanna wash yourself, cook, watching TV or just have a coffee
When you moving in they tell you is just one more person there ....but in maximum 2 days you fin out you'll need to share the apartment with another 4 adults
In 4 mounts the shower was broken 2 times, the pipes from the washing machine two times.
All the time when you ask the to come and fix or send someone else they just don't have time.
And the last think, one guy from this company was just come to remove the heater from the rooms because is summer and they decide we don't need.
Or keep lying they will be there in 2 hours...actually was take till next day
They never answer the phone, consider yourself lucky if they answer on Facebook messager.
And when you decide to leave them of course they don't give any reference.
Don't declare this company like your last place you'll have a lot o headache... You'll need to prove with your contract and with your bank details.A horrible experience.... Read more
Tenant
9th Jun 2019 (5 years ago)
D Sutherland
Carolyne and Andrew Hunt are rip off merchants parading themselves as reputable property agents. Google their Companies House reports and see for yourself how many times they dissolve businesses and open new ones. You should also read the Daily Mail report on Andrew Hunt and view the Facebook page called Collecting evidence against Andrew Hunt and Gatwick and Crawley Rooms Ltd. They advertise decent properties for rent and then give people the keys for dumps which aren't fit for habitation. They don't provide any paperwork and the word 'refund' is absent from their vocabulary. Intelligent individuals would recognise that poor reviews cost them a whole lot more than refunding money.
Oh and please don’t bother to suggest I have the wrong company as you normally do in the face of a bad review... it’s pathetic.... Read more
Tenant
10th Feb 2019 (6 years ago)
E Pascual

This is quite an amusing thing.
I rented an apartment through these guys several years ago. It was a nightmarish experience, including poor maintenance and extraordinary rent hikes, concluding when they tried to increase my rent by almost 20% after I complained too much. At times they said that they owned the property themselves, at times it was owned by an external landlord… very strange indeed. Of course, getting back my security deposit was a dogfight.
Some time after that they went into national news for some inappropriate treatment of a tenant, and their google ratings were so low…
Now all their old comments have been erased, and they have >10 really positive reviews which, strangely, were posted AT THE SAME TIME.
The funniest thing is that they replied to someone who posted a negative review that they only deal with house selling, and that probably he was mistaking them for another agency… oh my LOL.
My recommendation to all the good people of Crawley would be to stay away from ANDREW HUNT.... Read more
Tenant
8th Feb 2019 (6 years ago)
A Gatwick
I used this agency few times also introduced to my friends very good service and professional.
Recommend to anyone.... Read more
23rd Jan 2019 (6 years ago)
D Jones
I had a very difficult house sale due to a family bereavement in Crawley and living some 125 miles away needed a reliable Estate agent to manage & sell the property.
It was a case of selecting an Estate agency using internet services which resulted in after viewing a number of possibilities and making phone contact, that I decided to use Andrew Hunt.
Throughout all of the valuation & sale process they could not have been more helpful, with them keeping in regular contact and assisting in every way possible to achieve the difficult sale of the property.
From my experience with them I have no hesitation in giving them my highest praise, recommendation and support.... Read more
Seller
17th Jan 2019 (6 years ago)
O Wren
Helped me find my perfect home, and good customer service! I dealt with William who was very professional and friendly!... Read more
17th Jan 2019 (6 years ago)
S Elkhider
Fake reviews! Google the company and the real previous reviews before dealing with them.... Read more
16th Jan 2019 (6 years ago)
H Holpus
You cannot clean up your reputation with fake positive reviews. Your history is all over the internet. Anyone reading this review, please read other negative reviews, search on google and check Companies House to find more information about the company, its owners and employees. This company and the owners should not be allowed to do any business at all.... Read more
16th Jan 2019 (6 years ago)
G Oliver
Just finished unpacking the last box and I can’t thank them enough. During the sale process there where a few issues and confusing situations but thanks to the whole team they were easily overcome. Thanks again guys I couldn’t recommend you enough... Read more
16th Jan 2019 (6 years ago)
H Fraser
After dealing with a few agents in Crawley I was so relieved to find an agent that was caring and eager to help me. I had a house to sell and was on the hunt for my next purchased and with the help of Andrew Hunt estate agents I managed to sell my property and obtain just under asking price and found my new dream home which I’m loving and the process was sped up so I was in there before Christmas which was lovely! I would highly recommend these agents if you are looking for knowledgeable experienced agents who are keen to help and care about your search and sale then definitely get in contact! Thank you Andrew Hunt Estate Agents... Read more
Seller
16th Jan 2019 (6 years ago)
J Troak
Great service and hassle free. What's a bonus is they're all Brighton fans! Would recommend for all.... Read more
16th Jan 2019 (6 years ago)
P C
Great service and communication when selling my home. Thank you.... Read more
Seller
16th Jan 2019 (6 years ago)
O osler-holt
Made my life very easy, would recommend to anyone who wants the same fantastic customer service! Thank you very much Andrew... Read more
16th Jan 2019 (6 years ago)
J Colonna
Incredibly efficient and smooth process, puts the joy back into buying a house. Couldn't thank the team enough. Thank you!
Jake... Read more
Buyer
16th Jan 2019 (6 years ago)
J Newland
Andrew and the team gave me an excellent service when looking to sell my property, would highly recommend to any of those looking to sell there home!... Read more
Seller
16th Jan 2019 (6 years ago)
C Patey-Johns
Andrew is true professional. Extremely knowledgeable in the residential property industry. Great members of staff working underneath him. Very helpful. Special mention to Mill, who really helped me out with finding my new home!... Read more
Buyer
16th Jan 2019 (6 years ago)
H Crouch
Excellent Customer service! Friendly staff and absolutely zero Hassle! would recommend.... Read more
16th Jan 2019 (6 years ago)
A nonymous
Amazing experience with this company, 5 stars to the sales team... Read more
Seller
16th Jan 2019 (6 years ago)
S capps
Foul mouth company.. they rob money from genuine people who seek help. Caroline hunt the manager sends messages to their staff calling their tennants every name under the sun. Don't know how they are still running as a business. Please google andrew hunt on the daily mail and the sun for proof. Everyone needs to speak out, I did and it was the best thing I could have done.... Read more
16th Jan 2019 (6 years ago)
A conboy
Rented an apartment from them last year. It was a bad experience all around, and had issues getting my diposit back. Avoid dealing with them at all costs. There are many other options in Crawley who are far more professional.
UPDATE: Concerning Andrew Hunts response to my review, I have not got you mixed up with another company, nice try! ????... Read more
Tenant
14th Aug 2018 (6 years ago)
T Kingswood
Andrew Hunt is an excellent Estate Agent. We would not consider using anyone else to sell our house. We have used Andrew more than once to sell our home, and there has never been a problem with their service.... Read more
Seller
24th Jul 2018 (6 years ago)
P Ovidiu
Avoid... Read more
12th Jul 2018 (6 years ago)
V sanchez
Got my deposit 3 months after leaving the property, and after having begged 10 times for it, as always the answer was “ yes it is coming today” . Off course the deposit was not fully refunded as some 100£ cleaning fees were being taken... not justified at all.
I put one star because we can’t give less.
Strongly advised to look somewhere else.... Read more
Tenant
12th Apr 2018 (7 years ago)
C Belteu
Don't make same mistake like me is the most bad experience in my life i ever had... Read more
8th Mar 2018 (7 years ago)
H Holpus
Dishonest company and dishonest agents. Their story keeps changing. When you require information or documents then they act like they are first day at work and do not know how the things work. They lie into your face and later act like it was a minor mishap from their side. KEEP AWAY FROM THIS AGENCY!!!... Read more
9th Dec 2017 (7 years ago)
A Moore
Great first impressions! Arrived for a viewing after being told that they couldn't do any evenings and we had to move plans to accomdate them, no-one had come and no-one had let us know they wouldn't be. We ring them to ask what's occurring and they know that we are waiting but they didn't have anyone to come. Disgraceful!... Read more
22nd Sep 2017 (7 years ago)
A Newton
Shocking response when contacted them about tenants next door not putting their rubbish out for 4 weeks. They denied all knowledge of anything to do with letting, I called their bluff when I pointed out the name of the director was the same name as the iPhone being used to correspond with me on email. He then said it was his wife's company. Why he couldn't have just said he would forward on my issues instead of denying all knowledge of his wife's company (that he is administrator for according to Company's House) I have no idea. One star for being so dishonest, it really didn't need to be that way.... Read more
Landlord
7th Sep 2017 (7 years ago)
H Yousaf
Amazing Estate Agent! Shannon was so helpful and so professional! Thank you and the team!
5 stars!!... Read more
29th Nov 2016 (8 years ago)
A Barrena
Really bad experience. First of all, we payed the deposit and one month for one room, but they changed our room for other room with out notice to us, so we had to wait one week month for having the room that we payed for. We left the room in perfect conditions and we gave notice that we were going to lift the room with one month before. They didn't give me bag all my deposit, only 295£, instead 570£. We went to speak with the property and they tolk us that they gave us all the deposit. They stole my money and I don't recommend to you to rent flats in this property.... Read more
Tenant
11th Oct 2016 (8 years ago)
Ned
Treat customers poorly and think it is acceptable to be disrespectful and swear about customers. Spokesperson is clearly not responsible either and judging by their response probably joined in if he thinks it is acceptable.... Read more
11th Aug 2016 (8 years ago)
S Khan
some customer service!... Read more
11th Aug 2016 (8 years ago)
S McLaren
Absolutely awful! They would rather use profanity against customers instead of helping them out, and when they're exposed to the media, call it banter. Would it be banter if I wished everybody who read this review to also leave a 1-star review and make sure this shower go out of business?... Read more
10th Aug 2016 (8 years ago)
A Choudhry
Disgusting agent. They publicly bad mouth customers and are dishonest in what you will receive. I.e. if other people will be living in the place you have viewed and paid a agency for. Never use this agent. Liars. Cheats. Unprofessional.... Read more
Tenant
10th Aug 2016 (8 years ago)
C Johnson
Unprofessional and disgusting towards customers who are paying their wages hope you go bankrupt... Read more
10th Aug 2016 (8 years ago)
M Nasso
Very friendly nd helpfull staff nd owners... Read more
2nd Aug 2016 (8 years ago)
S Lordan
I should clarify before I write this review that prior to purchasing a house through Andrew Hunt I had no prior experience of them and have no affiliation with them whatsoever..!
Have to admit to being surprised by previous reviews as this is not the Estate Agency that I've encountered, in fact quite the opposite:
- My phone calls have always been returned and usually very quickly
- I've found the team there (I dealt predominantly with Andrew & Julie) to be very helpful, open and willing to support where possible
Overall I've been pleasantly surprised by the process and although we're having a couple of minor challenges with the house we've purchased Julie and Andrew have been on-hand to support us even though the sale process is complete.... Read more
Buyer
20th Jul 2016 (8 years ago)
K Smith
Terrible... Read more
29th Jun 2016 (8 years ago)
A s
Viewed house and put offer in. Was told to be contacted on the following Monday. No reply. Not even a holding call. Ended up phoning up to be told the property had been sold. Then was told the seller still hasn't got back to them! They will ring me when they do. Anyway rang again few days later sorry it's sold. Did not bother getting back to me and the lies unbelievable.
If you look on there website they have very few properties for sale. I would imagine there is a very good reason for this!
Avoid... Read more
Buyer
13th Apr 2016 (9 years ago)
B Mirza
V poor, unprofessional.
Viewed house put offer down, no reply than phoned again they said seller still hasn't got back to them, They will ring me when they do. Anyway rang again few days later sorry it's sold. Did not bother getting back to me and the lies unbelievable. Avoid... Read more
Buyer
8th Apr 2016 (9 years ago)
T S

This agency is an absolute rip-off, the worst experience I ever came across with. Here is why :
First the house advertised on the website was not at the pretended place, but 6 kms apart.
The lady at the office barely answered at our emails.
We move into the house with 4 of my friends and we had to clean it up ourselves when we arrived.
But the worst part of it is that we each payed a deposit of 550£. And at the end of the stay we had to wait one month and a half before getting it back, because apparently the person charged to refund the deposit was 'on holidays' ...
and finally we didn't even had our full deposit back, we got only 385£ back because:
- Apparently there was a check out fee of ... 60£ (they didn't tell us that at the check in and also not written in the contract).
- They told us that the room was not left clean and the bedding was not put back on the bed (50£ fee) although we all made a big effort and we gave our room back way cleaner than we found it.
- There was an International transfer payment to refund the deposit of 25£, even though I payed with a UK Barclays card, so go find out why..
And if you add everything up (135£) you will see that there is 30£ left ... and we never got it back ...
We are seriously thinking about getting a lawyer for that matter.... Read more
Tenant
26th Mar 2016 (9 years ago)
A Chan
The worst agency I have come across with.
Tried to arrange viewing for a few times, they promised to call back to confirm, but they NEVER CALL BACK!
As customer (buyer), even cash buyer to match guide price, they have not respect or even trying to help.
I am VERY UPSET with their service (I shouldn't even call it service)... Read more
Buyer
1st Mar 2016 (9 years ago)
M Brown
Sold my house very professional agency
Lovely staff all very knowledgable
I will use them again... Read more
Seller
11th Feb 2016 (9 years ago)
C Willders

The property I moved into wasn't even the one originally advertised that I enquired about. I have no idea where the photos and details of that property came from that I wanted, and neither did the estate agent! He just said that air b n b was a difficult app to use hence why it was a completely different house and postcode(?!?) I then Signed for a house with "working professionals" they were not working professionals. It was a polish family- some of whom weren't even working!! Absolutely shocked. Fortunately my work contract changed and I only just got my suitcase through the door before leaving again and seeking a refund. I was given £160 of the £280 I paid and told the decision lay with Andrew and his wife with the remaining money. No word to this day of the £120 other than rude emails from Andrew himself saying he had no dealings with rental properties (even though it's his name above the door!) the most unprofessional estate agents I have come across. Beware house shares with this company. I was consistently lied to. Proof in air b n b photos and emails. Reporting to trading standards.... Read more
Tenant
27th Jan 2016 (9 years ago)
S Jarrett-Smith
Andrew Hunt have proven themselves to be extremely unprofessional and unorganised. The lettings team were often very difficult to get in contact with and regularly failed to return calls or emails, they also failed to inform our landlord of the fact we had given our notice, this resulted in a lengthy dispute which is on going. All in all Andrew Hunt lettings failed to competently provide the most basic level of service and I would certainly not use them again.... Read more
Tenant
11th Dec 2015 (9 years ago)
T Barnes
Highly unreliable. Phonecalls very often not returned, emails not replied to. We also experienced several occasions where the agent we dealt with lied to us. It was really quite shocking how unprofessional Andrew Hunt estate agents are. Not impressed.... Read more
10th Dec 2015 (9 years ago)
J Carley
We had to terminate our agreement with Andrew Hunt Estate Agents as they were significantly in arrears in passing on tenant rents to us. This resulted in us unearthing other questionable practices. In the end we had to result to the court system, where we successfully achieved a judgement against them. I would advise any landlord to think twice, if not three times, before considering using them. For us it has been a very painful experience! As at the date of writing this review, more than 12 months since we terminated our agreement with Andrew Hunt Estate Agents, our dispute is still not fully resolved.... Read more
Landlord
28th Sep 2015 (9 years ago)
C ELECTRICAL
First class service, Thanks... Read more
29th Jun 2014 (10 years ago)