We found the Clarendons Team to be very helpful and knowledgeable in their role of arranging viewings and ultimately rental of a property.
They supported us through the entire process in a very person centred and professional manner. I would highly recommend this Estate Agent
I have been trying to arrange a viewing for one of the property they are currently advertising and so far it has taken 3 days with no response to my email/phone calls. I have rang the office a few times over the last 3 days and have been told that I will be contacted by one of their team shortly but I have not received a single call back. NOT IMPRESSED.
Boscobel House, 109 High Street, Crawley, West Sussex
We were tenants with Greenaway Residential for 18 months. We dealt with Nicky throughout our tenancy and all requests, and any issues reported during this time, were promptly addressed to our satisfaction. Most importantly we have received same service at the time of tenancy agreement. Greenaway Lettings did not take any advantage of us and our deposit was returned in time and in full (which is not so obvious when you deal with other agencies, e.g. Choices). We strongly recommend Greenaway to any tenant.
I rented a house with Greenaway Residential for two years. I continue to have nothing but good things to say about Simon, always very friendly, professional and ready to help. Everything was fine in the beginning, really helpful when we sign the contract and help us with the references and kept us informed.
Throughout these two years we had several problems. When something in the house needed to be fixed it did take a while for them to send someone, I understand in this situations it also depends on the landlord but the communication could have been better. My experience with Greenaway started to decline when the landlord decided to sell the flat and we started to feel a huge pressure to allow all the viewings no matter the time which was difficult since me and my housemate both work as cabin crew and we have different schedules than a normal job. They were not understanding nor helpful. We sent emails notifying them of the weeks we couldn't have viewings but it happened that someone came anyway without informing us. Another similar situation happened when they booked a viewing with a potential buyer and no one showed up and asked us if it could be my housemate showing the house to the person. The worst thing that happened was when Raj decided to go to our flat for a viewing, without our confirmation, when we previously said we did not want any viewings without one of us present, and after that he locked the house using the wrong door lock so when I came back from work I couldn't get inside my house. Fortunately Simon was available to help me. We never got an apology from Raj and even later on we was never pleasant on his emails. At the end of the tenancy they continued not being flexible or understanding at all. Even returning the keys was a problem since they kept changing the arranged time (three times) even 15 minutes before the scheduled time. I do recommend Greenaway if you are a very flexible person without a job ready to meet all their schedules because they won't try to meet yours, and hopefully you'll be lucky enough not to deal with Raj. It was a shame because I really had high regards of Greenaway after signing the house contract. Unfortunately it only takes one bad employee to tarnishes the reputation of the agency. Overall it was just a very stressful experience.
Marketing geniuses..! Thanks so much to Vic & Team in particular their newest negotiator Stephen whose professionalism and drive to meet his clients needs is immeasurable. It has been a pleasure to work with you in achieving the sale of our home.. highly recommended..
3 years ago we were in the process of buying our first home, during this process we went to Inspire, who were absolutely awful. On my first viewing of a house they were half an hour late, left me sitting outside the house!! They lied about numerous things, I didn't feel they were ever feeding back my ACTUAL offers to the home owner, all seemed very shady, and very 'back handed'. After questioning the amount I had for a deposit on many occasions, I eventually gave up with Inspire, and bought a house down the road which was bigger and much more expensive. Shame Inspire lost out on the money there! I would definitely not recommended this unprofessional company. I would give no stars, but unfortunately you have to give one.
I have used Homes-Partnership for both house sales and rentals for many years now. I have nothing but good to say about them and have complete confidence in them. Their attention has always been prompt, accurate, friendly and professional. I would recommend their services without hesitation.
Talk the talk but don't walk the walk. We went on the market with homes partnership last year. Paul defiantly gives a good sales pitch. They have all the shiny brochures, websites etc. But at the end of the day if you can't follow through what you say you'll do and deliver then it's no good. Unfortunately our chain fell apart and we later found out through another agent this had been concealed from us. For them it may be just a job but moving is a stressful event and if they had just been honest about this the outcome could have been much better. Wouldn't recommend at all. If you want a friendly estate agent check out inspire, or if you want a highly professional agent check out Park and Bailey.