J Lu
My agent: Deimante Nacyte, does a brilliant job... Read more
4th Aug 2024 (24 weeks ago)
D Damask
Unresponsive and unable to deal with any issue. Would avoid at all costs. Had a horrible experience with the property manager who would not addresss the serious maintenance issues of the flat, was unable to coordinate contractors, forgot about ongoing issues when we would follow up and get confused with basic maths. I don’t see any reason why a landlord or a tenant would choose them.... Read more
2nd Aug 2024 (24 weeks ago)
M Datta
My transition into a new tenancy was an exceptionally smooth process and all credit goes to the Benham&Reeves agents, Deimante and Rosie, who handled everything with impressive professionalism and promptness. Extremely happy with the letting agency and highly recommend to anyone contemplating choosing them.... Read more
Tenant
18th Jul 2024 (5 mo. ago)
Y Guo
Excellent Service! Respond very quickly... Read more
13th Jun 2024 (7 mo. ago)
N Telson-Sillett
Deimante and the team were excellent throughout the whole renting process.... Read more
Tenant
13th Jun 2024 (7 mo. ago)
C Xue
Joyce, thank you for your professional support to looking after our nice property. You have been very diligent in attending to the needs of our tenant as well as our feedback. And also, giving us good proposals/ suggestions to improve/maintain our property all the time. You are amongst the best property managers in town. Thank you. Mr & Mrs Chong... Read more
Landlord
13th Jun 2024 (7 mo. ago)
K Chugani
Thank you so much, Deimante, Rosie, and Max! Deimante, your guidance during the apartment tour was essential, and your communication greatly enhanced our moving efficiency. Rosie, your skill in managing the financial and contract logistics was deeply appreciated! Max, thank you for communicating in regards to the letting place, truly appreciate the help!... Read more
Landlord
6th Feb 2024 (11 mo. ago)
K Chugani
Amazing experience with Deimante! Extremely accommodating and efficient :)... Read more
5th Feb 2024 (11 mo. ago)
S cheng
Very helpful staff, quick to respond, very satisfied with their service
Deimante Nacyte... Read more
22nd Nov 2023 (1 year ago)
R Tsui
Benham & Reeves - Sylvie Leslie & Deimante Nacyte... Read more
26th Sep 2023 (1 year ago)
P Kwok
As an overseas landlord, I found the letting service provided Benham & Reeves of excellent quality. Deimante has provided professional advice and made great effort to suggest suitable tenants for us!... Read more
Landlord
25th Sep 2023 (1 year ago)
C wei
I am glad that I appointed Benham & Reeves (B&R) as lettings and managing agents when the previous tenancy of my flat ended in March 2023.
It has been such a bliss to work with the B&R Team in particular with Deimante. She has been very proactive and helpful when it came to dealing with the various challenging issues and getting the flat ready in good time for the new tenant to move in.
Thank you Deimante, for always being there for me.
I am also very impressed with the work culture in B& R where staff from each department are very professional and supportive.
Finally, a big thank you to Mark Wellington for his time and good advice.... Read more
Landlord
20th Jun 2023 (1 year ago)
A S
Great service all throughout - would highly recommend!... Read more
12th Apr 2023 (1 year ago)
A Nguyen
The service provided by agent is outstanding, she is very responsive anf suppoortive to us. We are very happy and of course, they will be my service in future.... Read more
20th Jan 2023 (1 year ago)
C doc
Deimante and her colleagues always provide a professional, transparent and fair service. Any queries or clarifications are always dealt with clearly and quickly, and from our experience the process is seamless and very easy.... Read more
14th Nov 2022 (2 years ago)
A Gao
Fantastic experience and really appreciate the help and supports from Deimante and Rosie!... Read more
10th Nov 2022 (2 years ago)
A Rao
I am so glad I found my apartment through Benham & Reeves. Deimante was our agent and she’s honestly been a gem throughout the process of finalizing our apartment. These past few months, the market has been crazy and after getting in touch with her it was smooth sailing. She was so quick and efficient with her responses and she took initiative and consideration for each of our concerns. I would highly recommend her!... Read more
Tenant
12th Oct 2021 (3 years ago)
S Dhingra
Deimante has been extremely helpful and kind during our apartment search. She has helped us find the perfect apartment and communicated all our needs to the Landlord efficiently throughout the process. She is extremely prompt with her responses. We are extremely satisfied with her service!! Highly recommend you seeking her service at B&R- you won’t be disappointed :)... Read more
Tenant
12th Oct 2021 (3 years ago)
G Bhasin
I had a great experience with Deimante as she helped me secure a beautiful new flat super quickly! She also ensured the place was fully cleaned before I moved in and helped me get the additional furniture I needed. Really pleased and excited about the new place.... Read more
Tenant
8th Sep 2021 (3 years ago)
F Otto
I worked with Deimante and she was amazing. The apartment that she got for me is really special and the entire experience was really nice. She is definitely a professional and you will be lucky if you get to work with her :)... Read more
Tenant
27th Aug 2021 (3 years ago)
D Su
Thank Deimante for the thoughtful and professional service!... Read more
26th Aug 2021 (3 years ago)
? ????????????
Rented out a beautiful flat, with the agency.
I am very happy with how fast and effective the process has been. My offer has been processed by Deimante and I have nothing but good things to say!... Read more
Landlord
16th Aug 2021 (3 years ago)
S khill
Definitely recommend i received so much help and guidance from Deimante she was very nice, polite and ready to help best experience i’ve had so far.... Read more
19th Jun 2021 (3 years ago)
K Shehadeh
We are extremely happy to deal with Ms Deimante . Her services are outstanding and very professional.
Chantal Shehadeh... Read more
7th May 2021 (3 years ago)
G Kalyvas
I let a flat via this agency in London. My agent was Deimante. She was friendly, professional and very responsive. After the let was completed, they followed up with emails to check on the property, which was great! Overall a positive experience.... Read more
Landlord
6th May 2021 (3 years ago)
J Hernandez
My experience with Benham & Reeves has left me with a torned mind. There are a few individuals that provided beyond excellent service @Deimante @Anne-Marie @Rosie and it has been an absolute pleasure to interact with. They have extended a very professional and helpful approach at any given time.
However, the apartment was very dirty upon arrival and had many features which weren't working (The toilet was clogged upon arrival and took three weeks to get taken care of + one of the hubs on the stove does not work although I've been living in the flat for two months). I do wish that maintenance would be given a higher priority.... Read more
Tenant
4th Apr 2021 (3 years ago)
M Davis
Pleasure to deal with Deimante. Very focused, professional and efficient. Thank you so much for the great experience.... Read more
12th Mar 2021 (3 years ago)
R Minikin
Generally vey helpful and responsive in arranging the tenancy of my new apartment; helped keep the referencing process on track and checked that the move-in had gone smoothly.... Read more
Tenant
12th Feb 2021 (3 years ago)
A Szerszmidt
Exceptionally professional company. Deimante replies to queries have always been by return and attention to details has been outstanding.... Read more
28th Jan 2021 (3 years ago)
D Thompson
Due to a change in my circumstances I wasn't able to rent the property but Deimante was professional and responsive to all my quires and helped me out a lot. Would recommend them highly.... Read more
Tenant
27th Jan 2021 (3 years ago)
N Howes
consistently finding good tenants.... Read more
Landlord
7th Dec 2020 (4 years ago)
A Martin
Abbas at BRL was great in dealing with the Management Company for me when I really needed it. Great work.... Read more
31st Oct 2020 (4 years ago)
P Rotolo
Since I rented my flat I’ve had the pleasure to be in touch with ABBAS EFIR who is taking care of me as customer. He is a very reliable and trustful person. Always kind and above all, very professional.
Thank you Abbas, for your continuous support... Read more
Tenant
16th Oct 2020 (4 years ago)
D Stavrik
Worked with Katrina and was very happy with her response.... Read more
6th Apr 2020 (4 years ago)
E Birkett
Very professional and a pleasure to deal with.... Read more
30th Oct 2018 (6 years ago)
E Strouthos
Great service would recommend.... Read more
30th Oct 2018 (6 years ago)
D Kassp
Total scam. Worst real estate that you can have. They have hidden fees and costs, plus a weak support when the tenant needs to fix something in the property. Avoid them... Read more
Tenant
17th May 2017 (7 years ago)
M Averna
Great service and support, very professional! Thank you, Athina.... Read more
16th Nov 2015 (9 years ago)
P Baj
B&R rent and manage the property where I have lived for the 4 years. The letting and renewal processes have been managed very smoothly; furthermore the property managers are always available on providing prompt support and answering to any question or solving any issue. Replying to questions is quick without any needs of chasing, When the property manager is on leave, the service maintain the same high level of quality without any disruption or problem. B&R provide a very valuable service.... Read more
Tenant
10th Jul 2015 (9 years ago)
H Chong
Professional, excellent service and fast response.... Read more
8th Jul 2015 (9 years ago)
T Kimani
B&R let and manage the property where I live and they have consistently provided an exceptional service throughout the let. The initial search, negotiation and letting process was smooth and very professional as were subsequent rental contract renewals.
However, the stand out factor at B&R is their property manager Athina Yiasoumi who has been outstanding in helping me resolve issues as a tenant. She is friendly, approachable but also a consummate professional who will work on whatever problem I've asked her help with, with a single-minded focus that is unfortunately rare in this industry. I've dealt with lots of property managers in the past and I can confidently recommend her as one of the very best. Most recently she's assisted in resolving a case of unfairly issued parking tickets and despite many hurdles she managed to convince the parking company to drop the charges. What a star!... Read more
Tenant
8th Jul 2015 (9 years ago)
T Chong
Great service, Great support! Very responsive, and solid customer service. Thank you Caroline, Lynne and team.... Read more
5th Jul 2015 (9 years ago)
D Curtin
Very professional and efficient service. They are always on the ball and one can understand why they are market leaders... Read more
19th Jun 2015 (9 years ago)
R Bradbury
We have received exceptional service from the Benham and Reeves City office. The members of staff are all professional, polite and any queries we have are always responded to and dealt with swiftly and efficiently.
We look forward to working with them more in the future.... Read more
9th Feb 2015 (9 years ago)