????? Excellent Service from Black & Gold Estate Agents!
Black & Gold Estate Agents made our house purchase an absolute breeze! From start to finish, their professionalism, efficiency, and attention to detail were outstanding. The team was always available to answer our questions, kept us informed at every stage, and ensured a smooth and stress-free process. Their expertise and friendly approach made the experience enjoyable, and we couldn’t be happier with our new home.
If you’re looking for a reliable and professional estate agent, we highly recommend Black & Gold. A five-star service all the way!... Read more
Buyer
13th Feb 2025 (6 weeks ago)
Slow on the sell of my property... Read more
Seller
20th Oct 2024 (23 weeks ago)
Anonymous Homeseller
Helpful service well informed
Got the job done... Read more
Seller
9th Aug 2024 (7 mo. ago)
Anonymous Homeseller
Used Black & Golds twice now. Good experience both times... Read more
Seller
23rd Jul 2024 (8 mo. ago)
Emma and the team in the Lettings department were fabulous to deal
With . I had awful experience with John Shepherd, so it was refreshing to speak to Emma who was so helpful
In finding me a home .very friendly and fabulous service at Black And Gold Estates in Shirley Birmingham... Read more
Tenant
1st Jul 2024 (8 mo. ago)
Black &Golds has a problem when dealing with end-of-term tenancies. The agents have zero interest in your needs and interests but expect maximum cooperation when they need it. Totally unprofessional bordering on being ignorant, causing me ongoing problems because of their lack of communications.... Read more
Tenant
11th Oct 2023 (1 year ago)
Rang The Gold Collection on 16th May 2023 to come and give me a valuation of my property as I was ready to make a SALE.
Spoke to one of the staff and an appointment was made for a valuer to come the following day Wed 17th May 2023 at 2.30 pm
I waited and waited until 4.00 pm and no body came or rang me.
Very disappointing.
I then rang Ginger Estate Agents of Shirley. The proprietor Mr Carl Hemming came and valued my property on the Friday 19th May. I was so impressed with Ginger Estate Agents that I decided to have them to sell my property.... Read more
Seller
2nd Jun 2023 (1 year ago)
got my house sold when others failed they never gave up well done thanks ... Read more
Seller
23rd Aug 2022 (2 years ago)
I felt I’m listened to by these estate agents
They have plenty of staff to help and explain things
Feedback from
Viewings was quite good. ... Read more
Seller
8th Aug 2022 (2 years ago)
We had a house for sale in Shirley and didn't know which estate agent to use. Some of the more established agents didn't really impress us although they told a good tale. Mike has a great knowledge of the Shirley/Solihull area, and his young team are full of energy, enthusiasm, but more importantly totally professional and knowledgeable. Their communication with us was 100% and we had total confidence in them. Everything they said they would do, they did with professionalism and a smile. The house was put on the market and sold within 7 days and Black & Golds achieved a lot more than the asking price. Mike himself, and his team had time to explain everything in detail to us. They also saved us a lot of money compared to other estate agents. If you are selling your house, don't be fooled by claims of other estate agents. Use Black & Golds, they are the best.... Read more
Seller
23rd May 2021 (3 years ago)
All staff throughout are really helpful.... Read more
Seller
12th Dec 2020 (4 years ago)
They came out promptly to do valuation. The property was marketed within 2 days. All viewings were done by the agency and viewing sessions were booked the week before so I knew where I stood. All the staff were helpful, friendly and presentable. Feedback of how the viewings has gone was left after viewing slots and viewers feedback was sought within next 1-2 working days. House sold in less than 3 weeks and for virtually the asking price. Estate agent had given one of the higher valuations, but proved that his valuation was justified. So glad I didn’t go with the agents who valued it at tens of thousands less.... Read more
Seller
15th Nov 2019 (5 years ago)