N Lawrence
It is with great confidence that I can recommend Bonds to sell your property.
Bonds offer a one off up front price to sell your property. This is the method I chose to use.
Once my bungalow had sold, it took a paticularly long time to go through. (This was due to my buyers side of things)....
Jayne was on the case all the time. Jayne truly works wonders. I believe it was her constant chasing the legal teams that eventually got my sale through to completion..
All staff are always polite, courteous and very helpful.
I have always been kept informed at all times from viewings to completion.
Thankyou to Jayne and your team.... Read more
Seller
21st Dec 2024 (22 weeks ago)
P Heath

Very poor service. Viewed the property and met my requirements. Enquired as what the process was to rent as I've been in my current place for ten years and wish to move out of London. Told to fill in application forms and they would be in touch. Completed forms sameday, but had to wait till Monday. Called for an update to be informed they was awaiting to hear back from landlord. So called back today (Friday)for an update to be informed they had rented out as someone had offered to pay more rent upfront.
I didn't realise it was a bidding war and the property was open to offers. No one had informed me this was how they operate. If I had I could have paid three months rent upfront or more, but never given the option and that was what they was looking for.
So a tenant who has paid rent on time,even during COVID, kept current property maintained. I have only called my current landlord to repair an electrical fault as I'm not an electrician.
Bonds never checked as they never carried out checks. All they where interested in was money sitting in their account, sorry that does not make a good tenent.
I read over the other reviews and have to agree with the negative one as I've been treated the same.
No wonder Estate agents get a bad reputation when people like Bonds of Essex are in the business.
They don't client expressing their dislike or unfair treatment and questions of unorthodox practice so hang up the phone, very unprofessional.... Read more
Tenant
6th Sep 2024 (8 mo. ago)
D Dearman
Used Bonds’ pay upfront package to sell my house and it really paid off. It took a while as the market had slowed right down - we did consider a change of agents but as agent A don’t have any different clients than agent B we hung it out and only had a fee of £795! Mark handled all the initial marketing and Jayne really worked her socks off handling the sale as it progressed to completion. Thanks to all for a great team achievement!... Read more
Seller
7th Aug 2024 (9 mo. ago)
P howley
Very helpful... Read more
20th Jul 2024 (10 mo. ago)
Bond estates overall is a fantastic letting agency, however Jayne Inparticularly is fantastic.
Jayne was kind, friendly and professional from the first viewing to completion of our application. She ensured everything was dealt with on time and communicated this to us on a consistent basis.
Although we did run into a few issues along the way, this was of no fault of bonds (or Jayne) Jayne did her very best to work with us to help us secure this property as soon as possible.
A letting agent I would and will highly recommend.... Read more
Tenant
24th Feb 2024 (1 year ago)
Nice and lovely staff. I will continue to recommend you all the time... Read more
Tenant
19th Sep 2023 (1 year ago)
M Sare
Very honest estate agents would use again mark dealt with our selling veey nice to deal with them... Read more
Seller
28th May 2023 (1 year ago)
S Lyon
Very frendly and helpful would Recommend too anyone whos looking to rent from them would go for it .... Read more
Tenant
16th Apr 2023 (2 years ago)
H McCreath
Annie and Jayne have gone above and beyond securing a new tenant for my property. Efficient service and excellent communication, I could not recommended the team enough.... Read more
Landlord
20th Feb 2023 (2 years ago)
C Brown
Bond estates have been looking after my rental property for a number of years. Brian is extremely helpful when repairs are required. I would highly recommend them.... Read more
28th Jun 2022 (2 years ago)
J C
Had the pleasure of dealing with Brian at Bonds over a property maintenance issue, amazing professional service delivered.... Read more
20th Jun 2022 (2 years ago)
A Davies
Wanted to rent and then sell a house remotely – shouldn’t be 2 difficult in these modern times! ? However communication was poor at best, also felt let down and lied to on many occasions. Avoid !... Read more
Seller
25th Aug 2021 (3 years ago)
A Browne
Good to have live music back.
Rumours of Fleetwood Mac were very good.
Face masks were few and far to be seen though... Read more
21st Aug 2021 (3 years ago)
M Comer
Brian was very knowledgeable and helpful thanks... Read more
17th Dec 2020 (4 years ago)
T Whiting
Quality service... Read more
20th Oct 2020 (4 years ago)
C Hierons
Friendly staff that are more than happy to help be it by phone, email or a by just popping in to local branch they are at hand to help.... Read more
19th Sep 2020 (4 years ago)
Good value personal service... Read more
Seller
7th Aug 2020 (4 years ago)
B FINNEY
I have used Bonds with letting over the past 5 years. Kelly has given outstanding service and has ensured a seamless service with great attention to detail, punctuality and communication. A real Professional!... Read more
Landlord
6th May 2020 (5 years ago)
S Tyler
During this difficult time. I have found Bonds of Essex Ltd very professional. From start of the purchase of my new home, it. went smoothly and was completed. In less than 5 weeks. Thank you all so much, for your time and making my experience a good one, especially during covid.... Read more
Buyer
3rd May 2020 (5 years ago)
M Parrock
Very polite and helpful team. Excellent service. 100% recommend!!... Read more
27th Mar 2020 (5 years ago)
L Maybank
We have been with Bonds for 15 years. They have always been very professional and have dealt with any problems promptly.
My thanks especially goes to Kelly who is a beautiful person and has always made my life a whole lot easier!
Thank you Kelly.... Read more
Landlord
13th Mar 2020 (5 years ago)
M Critcher
Bonds are the best estate agent in Clacton. Mark went above and beyond to help us find a home and the whole team have been helpful every time I have gone in or phoned.
Other estate agents pale in comparison!... Read more
Tenant
13th Mar 2020 (5 years ago)
A W
I have used Bonds of Essex for a number of years and have found them to be professional, helpful and informative. I appreciate the regular updates regarding my property and the personal service and updates. Kelly (office manager) has been very consistent in providing progress details. Keep up the great service.... Read more
Landlord
12th Mar 2020 (5 years ago)
Jamie
Went in for some advice, the guys in there were very professional and really knew what they were talking about. They made the whole process easy to understand and were great to deal with.... Read more
12th Mar 2020 (5 years ago)
G White
I’ve been dealing with both Kelly & Annie over the last few weeks and must say I’ve been hugely impressed ????
communication has been spot on with response time normally within 24 hours, all questions answered with no fuss,
Thank you ???????? and we look forward to working with you again... Read more
12th Mar 2020 (5 years ago)
R Smyth
Ive been with bonds over 4 years now and have never had a problem all the staff ive had contact with are lovely and friendly... Read more
Landlord
12th Mar 2020 (5 years ago)
J haylett
very friendly and helpful been a nice experiences thank you bonds... Read more
27th Feb 2020 (5 years ago)
W H
Having dealt with this company over the past three weeks at their office in Clacton-on-sea. It's very clear to me that the office staff at the location all need retraining apart from one employee who seems to be the only person who knows what they were doing. Employees referring to customers as "MATE" is totally unexceptable The number of calls informing me about properties other employees had already informed me about , But the worst was when a bonds employee called and left messages for me and speaking so fast informing me about the return number to call I had to re-listen a number of times to messages left to understand the number, because of their fast talking. I requested to speak to the manager and she never returned my calls.
I won't be calling this company again.... Read more
27th Feb 2020 (5 years ago)
G
Mark Packford must be the best Estate Agent I've dealt with in 25 Years of buying and selling Property across Europe.... Read more
Seller
21st Feb 2020 (5 years ago)
D Grantham
Not bad as far as estate agents go friendly, painless service... Read more
2nd Oct 2019 (5 years ago)
J walsh
The staff are fantastic professional and dedicated... Read more
28th Sep 2019 (5 years ago)
N Alliston
Poor service. I went to complain about the fench post in the neighbouring property as I know that they rent through Bonds. 3 weeks and still no one sent to look at the damage
Trying to ring them is like trying to get through to Santa!!!!!... Read more
Tenant
30th Jul 2019 (5 years ago)
T Clacton
Very helpful and professional. Arranged to obtain gas certificates through reputable tradesmen and dealt with tenancy agreements promptly. reasonably priced compared to other quotes i had from local agents.... Read more
Landlord
8th Oct 2017 (7 years ago)
J Bartam
I am well and truly disgusted with the customer service this company provides. I was warned by someone else not to bother. The woman in there supposedly the manager looked trashy and was unprofessional. Everyone else in there looked like they had no idea what they were doing and the I heard the blonde woman in there being really rude and arrogant to someone on the phone. Not a very welcoming atmosphere...... Read more
8th Dec 2014 (10 years ago)
G Klerks
After an initially lukewarm experience (for which Bonds aren't entirely at fault - I was not as communicative as I could possibly have been). Their service has improved vastly, and I now let two properties with them. I usually receive a response on the same working day, if not 1 - 2 working days. They usually have advice to assist with the letting, or how to better let a property also. My reasons for not letting more properties with Bonds have nothing to do with their level of service, but I live overseas and wish to diversify my portfolio to better protect against risk.... Read more
Landlord
17th Apr 2014 (11 years ago)