In 12 weeks Only 1 Viewing no contact or feedback from the viewing, passed on to the Auction agent whos opening line "was well this has been an absolute disaster".
Not a good experience this was capped off after 14 weeks with a mandatory 4 weeks Notice period despite no action and after a short dialogue this was reduced to 3 weeks with no viewings and 2 lines of communication so i felt punitive action to stop me moving on to a different Agent.
2000+ website hits 1 actual viewing... Read more
Seller
11th Nov 2025 (5 weeks ago)
Whirlwind.
House went live on Friday and was sold by the Monday.
Didn't have time to think, just total shock.
Didn't have to do much everything was done for me.
Very please with process... Read more
Seller
21st Oct 2025 (8 weeks ago)
Were with them for 16 months. 5 viewings all together. All they wanted to do was drop the price. C’mon????... Read more
Seller
11th Sep 2025 (14 weeks ago)
Thomas and Oliver are excellent at with their job... Read more
Tenant
29th May 2025 (6 mo. ago)
The agent have a listening hear and also timely.It is an excellent performance.... Read more
Tenant
27th Jul 2024 (1 year ago)
I thought the staff at William H Brown were very professional from the time I was shown the house until I moved it.
Local knowledge was fantastic.
I would definitely recommend.
Many thanks to Rob, Daisy & Michelle.... Read more
Buyer
29th Apr 2024 (1 year ago)
Tom and Oliver were fantastic during the whole process of our move. Tom was very professional and polite during our viewings and made sure all of our questions were answered.
Oliver dealt with the paperwork side of things in the office for us and made sure all obstacles were overcome quickly and efficiently. Oliver was always on call and very quick in replying to emails.
Both very friendly, patient, helpful and professional! Highly recommend.... Read more
Tenant
27th Apr 2023 (2 years ago)
We interviewed 3 agent and chose this agent as they came a cross as the best for us. We have found them to go up and beyond what has been expected of them.... Read more
Landlord
21st Mar 2023 (2 years ago)
Tom and Olly were fantastic, very efficient and there to answer my many questions. In areas I didn’t understand they took the time to go over things until I was happy and understood. Both Olly and Tom are a great asset to William h brown. If I ever needed to rent again they would be the first place I start.... Read more
Tenant
14th Mar 2023 (2 years ago)
We found the staff at William H Brown to be very helpful particularly in the later, more stressful, parts of the process... Read more
Seller
27th Sep 2022 (3 years ago)
Very disappointed in the lack of communication and effort received from WH Brown... Read more
Seller
26th Aug 2022 (3 years ago)
The whole team at clacton where so helpful always at hand to help outstanding.... Read more
Seller
18th Jun 2022 (3 years ago)
William H Brown are a brilliant estate agent. Michelle in sales was amazing. She has been reassuring and professional throughout. Michelle got the asking price for my flat and I can't thank her enough. I am extremely grateful.... Read more
Seller
28th Aug 2021 (4 years ago)
Been with william h brown 4 a while now an just recently i needed help with a few issues i had, i was dealing with sue at the start of this then sue unfortunately left an she passed me on 2 ollie who as helped me so much nothing was 2 much trouble for him i needed 2 call him a load of times throughout this an he was always available 2 talk 2 me an tell me where we was on this matter he as resolved it all 2day as he said he would an im so grateful 2 him, so thank u 2 ollie an william h brown... Read more
Tenant
10th Aug 2021 (4 years ago)
I would like to give a big thank you to a Rob who worked hard to get the purchase over the finishing line.... Read more
Buyer
20th May 2021 (4 years ago)
Great service from Anthony Barr, in arranging my mortgage. He is very reliable, patient and professional in his approach. All my queries were addressed promptly. I recommend him wholeheartedly. Thank you Anthony!!!... Read more
Seller
20th Apr 2021 (4 years ago)
G Consulting
I have had a great experience with these guys, I would especially like to mention Siobhan as she kept me updated with all the details I needed for the sale of my property. I will definitely use again!... Read more
Seller
7th Jun 2018 (7 years ago)
C Glenaway
Siobhan and the team have been brilliant! House sold within 1 week, always helpful on the phone and up to speed as to where we were in the sale. I'd previously had a poor experience with another agent, with this in mind, the team reassured me, always returning calls and offering excellent customer service!... Read more
Seller
15th May 2018 (7 years ago)
A Chapman
Could not fault any of the staff always friendly and helpful.Frankie went above and beyond his duty to help us out and he makes a great cup of tea. I would highly recommend to anyone wanting to move to use these great guys.... Read more
9th Apr 2018 (7 years ago)
S James
Having been a landlord for many years in the local area I’ve used and dealt with most of the local agents. It can be a challenge to find an agent you can completly trust but since using these guys I have been more than impressed, they keep me informed of exactly what’s going on and have always found me great tenants. If your looking for hassle free experience give the guys at Connels go!... Read more
Landlord
19th Mar 2018 (7 years ago)
D Smith
Connells sold our property but continually misled us assuring us we would not pay duplicate agency fees. This was referred to the Ombudsman who ruled in favour of the 1st agent . As soon as the property was sold they demanded their money from head office and we paid as we thought the ruling would be in their favour. Connells should have referred the agency to the 1st Agent which was the ruling made by the Property Ombudsman.... Read more
Seller
16th Mar 2018 (7 years ago)
P Caddis
A complete disregard for property and people. This agent has fixed their board for a property out of view. Fixed into my deceased fathers garden wall with the sign overhanging the garden. It looks like they are selling his house which they are not. And when fixing have deliberately knocked a chunk out of the wall so the sign will stand straight. Outrageous behaviour from people who obviously don't care.... Read more
13th Nov 2017 (8 years ago)
J Arber
Agent personnel never turned up for viewing.... Read more
20th Sep 2017 (8 years ago)
xJEMx
Absolutely outstanding service, they even help u set up ur WiFi at ur new house, and I had Ryan too, I agree he is very friendly, understanding and professional... Read more
8th Jul 2017 (8 years ago)
L hawkins
I used connells to buy my property and must say the service was great. Max was very helpful would definitely use again... Read more
Buyer
23rd Nov 2016 (9 years ago)
M MUSIC
The team at Connels in Clacton on Sea are extremely friendly and very helpful, they're Professionalism is 2nd to none.... Read more
23rd Nov 2016 (9 years ago)
A Merryweather
I wanted to award zero stars, but the minimum allowed is one star, enough said.... Read more
19th Oct 2016 (9 years ago)
Smithy
Ryan is a nice guy who offers a great friend service.... Read more
20th Sep 2016 (9 years ago)
C Hills
Very helpful prompt service and new what they was doing.... Five star service... Read more
5th Sep 2016 (9 years ago)
S Knight
Just (5/8/16) sold our clacton property with Connells. We're 300 miles away and had to leave Max and his team to use their own iniative and experience to market and sell the house. It sold in 3 days!!! With the use of a solicitors recommended by Connells the sale was very quick and completed in 10 weeks. Max and his team run a very smooth and efficient operation targeted at customer satisfaction and hassle free sales. One member of the team even went above and beyond and gave up his own family Sunday to assist in the closure. Thank you Oliver. Despite being 300 miles away we were always updated and never felt out of control, even when no news is good news. Definitely a service worthy of 5?.... Read more
Seller
8th Aug 2016 (9 years ago)
J Kerry
Fantastic service from the team, in particular Max who treated us very well and professional and courteous throughout. I would thoroughly recommend the guys to anyone!... Read more
6th Jul 2016 (9 years ago)
L H
I would particularly like to commend Sian Mills who was extremely helpful polite and eager to please. She found us a perfect bungalow for which we agreed a sale, however the vendors, sadly, pulled out. Following this, Sian found us another, just as good, if not better, the following week. She seemed to know exactly what would suit us. There is still a way to go to completion but we are hopeful of a satisfactory conclusion.... Read more
Buyer
15th Apr 2016 (9 years ago)
T Galloway
Strange how Andrew Lipski has left a review on this page as he was part of the Connells team when we used them. Doesn't surprise me that they have had to resort to writing fake reviews. Very dishonest company...... Read more
7th Nov 2015 (10 years ago)