Didn't respond to our emails, allowed us to advertise for six months without telling us we needed an energy certificate which could've resulted in us being fined, took 6 months for our property to be removed from their books despite giving the agreed 14 days notice, didn't tell us the property we had purchased stc had been sold to someone else.... Read more
Seller
15th Aug 2024 (6 mo. ago)
Professional, kept up to date with regular contact . Bungalow sold quickly at realistic price.
Very pleasant staff , stress free sale, would highly recommend .... Read more
Seller
31st Mar 2024 (10 mo. ago)
Stoneridge don’t turn up to viewings and don’t inform the people viewing or the sellers, leaving people to arrive and be sitting outside.
They also don’t communicate about viewings or get any feedback.
The girl in the office is useless and people who come say they’re going to make an offer but tell you ‘that’s if they can get hold of them’.
15 weeks waste of time with no offers.... Read more
Seller
2nd Dec 2023 (1 year ago)
Steve from Stonebridge Estates came and valued our property. He was very knowledgeable of the area and was very professional. As Steve was as annual leave the following week, his colleague James took the photos. We were kept informed of each stage of the process.We had two offers within a week, one of which we have accepted. I would highly recommend Stonebridge Estates.... Read more
Seller
6th Oct 2023 (1 year ago)
Stoneridge have been great to work with very friendly and always available to help and answer questions when needed. I would definitely recommend them. ... Read more
Seller
22nd Dec 2022 (2 years ago)
Very unprofessional, marketed my house very poorly, I took the house off the market with them in a week without signing a contract, was sent threatening emails by a director (James) that they would come after me for there commission and fees if I sold my house to any of there leads, was sent further sarcastic emails from James, stating have a nice weekend, another one stating it’s only business, and another one sent at 20.55, very sarcastically saying he’d seen the new agents photos on social media and saying they were rubbish. He was also seen driving past my property on numerous occasions, I went to the office to discuss this with him, and was verbally abused and sworn at by a young girl who works for Stoneridge ... Read more
Seller
16th Aug 2022 (2 years ago)
Sally has been extremely helpful and has kept us updated throughout our purchase in Holland On Sea.... Read more
Buyer
14th Apr 2022 (2 years ago)
Sally was excellent and kept us us to date every step of the way.!!... Read more
Buyer
17th Dec 2021 (3 years ago)
I've known James and Steve for many years and I can't say a bad word about them. They always have my best interests at heart leaving me satisfied with every dealing I have with them. They are thorough, empathetic and both have hearts of gold. I've had dealings with Cheska too who is an absolute delight, always polite and friendly on the phone a real asset!... Read more
Buyer
4th Nov 2021 (3 years ago)
Steve and the team worked tirelessly to get my property sold, despite the uncertainties of Brexit and then the pandemic, and a few disappointments along the way. They never gave up, always found a new buyer, and we have just this week completed on my sale. Couldn't have had a better team, they were always pleasant and friendly and encouraging. I'd recommend them to anyone.... Read more
Seller
15th Oct 2021 (3 years ago)
I found all the team at Clacton really helpful especially Sally who always got back to me no matter how trivial my question or request. They are a friendly team and I would highly recommend using them.... Read more
Buyer
27th Jun 2021 (3 years ago)
Nicest team in the industry! Couldn't be more helpful or more approachable. They never gave up on me and my property either.... Read more
Seller
23rd Feb 2021 (3 years ago)
They did sell our house but the chain collapsed obviously no fault of Stoneridge. They never resold it and after a while the viewings just stopped. The fee was low compared to other high street agents but Stoneridge could do with using social media more to promote their properties.... Read more
Seller
1st Feb 2021 (4 years ago)
Great experience so far ! They have kept in touch regularly and my house has sold within a month. Obviously everything is on hold now due to the virus but I am positive that they will keep supporting me during and after this lockdown . Very happy with the service!... Read more
Seller
28th Mar 2020 (4 years ago)
Very confident they could sell but got no viewings at all... Read more
Seller
6th Oct 2019 (5 years ago)