Amy
Just finished buying my first home and i couldn’t be more thankful for the help i was given. Marianne and Anna were exceptional at every turn, could not fault their customer service at all. The whole process was seamless as they both went above and beyond. Very happy customer :)... Read more
Buyer
29th Oct 2024 (11 weeks ago)
A Sarradetch
Trying to phone. THey seem active on their Facebook page but can't take the initiative to phone via Facebook.... Read more
23rd Sep 2024 (16 weeks ago)
Ab
Avoid using Bridgfords. They lie are Totally unprofessional and unreliable from start to finish. While they did find a buyer for my property quickly. They did not do any viewings and it wasn’t made clear to me the seller or the people viewing my property that I was showing them around until the agents didn’t turn up. The communication is poor at best. They ignore your emails and calls the majority of the time. And then when you complain it gets ignored. After we finally completed I asked them to call me on completion day as I posted keys through there letter box as was moving out of town. They never called me at all despite in an email them confirming they would. They were very quick to send me an invoice for payment. I raised another complaint with the branch manager and finally he rang me and said he would give me a discount on the calling fee I accepted. Then he went on holiday and now the whole Bridgfords team we denying he offered the discount to me s goodwill gesture. I would say in my Experian’s with them they call you when you can’t prove what has been said or be used against them as apparently they don’t record calls for training and monitoring etc. make sure if you do speak to them you record yourself or have a witness like i did . So to sum up they do very little work for you as the customer but expect you to pay full fees they lie to you in emails and phone calls then deny the whole thing despite me having email history of both the manager and sale team not responding to my emails for days or not at all unless I hounded them for a response then they speak to you like you haven’t sold a house before I have bought and sold plenty through estate agents and never had this experience... Read more
Seller
27th Aug 2024 (20 weeks ago)
C Dexter
Absolutely amazing and supportive, easy to find and very kind staff, would highly recommend. Becky was so good and positive, very helpful and appreciated the support.... Read more
15th Aug 2024 (22 weeks ago)
Godwin
Unprofessional service, lack of transparency. Even a conveyancer they recommended to me could not hide their frustration with this Middlesbrough branch. They have their own buyer even before you ask them to advertise your property. You agree a sale price, they recommend a conveyancer. After a prolong period of time of not responding to the conveyancer, and keeping you in the dark they will come arround and tell you that their buyer wants a new reduction in price and will start talking you into agreeing with the buyer because you would have wasted several months. Who are these so call ' buyers in waiting', could this whole scheme be planned?... Read more
Seller
12th Aug 2024 (22 weeks ago)
J
Fantastic experience throughout from Nathan and becky. Managed to complete a property purchase within 21 days. Wouldn’t have been able to do it without Nathan and Becky’s assistance from dealing with the mortgage and leasing with solicitors. Professionalism from start to finish thank you very much ????????... Read more
Buyer
3rd Aug 2024 (24 weeks ago)
M squires
My father unfortunatley died recentley so we returned the keys after inspection to Bridgefords. That was seven weeks ago and despite many calls and messages they have not reurned the bond and nobody seems to know what is happening. Id give no stars if possable.... Read more
Tenant
14th Jun 2024 (7 mo. ago)
E Consult
A sham of an estate agency who had attempted to sell a property that they did not have the full consent of all parties involved to sell , we would be seeking the fullest compensation through legal means as, they have cost us money in legal fees, broker fees as well as the property price has now increased and we have lost money and future earnings. Avoid this company.... Read more
Buyer
1st May 2024 (8 mo. ago)
J Sadrylin
Staff rude abusive, whilst working on a property trades man and estate agent dumped a large amount of commercial waste in a neighbouring property, when approached they became abusive and threatened a resident as well as an enforcement officer. After contacting Bridgefords to resolve this issue they denied any involvement and when evidence was provided they phoned the police and made a false report about being threatened. I would advise you do not contact this company.
This business name is also a front for several rogue landlords.... Read more
P Properties
Fantastic service from Alex Palmer in the Middlesbrough branch. Alex manages my properties for me and always keeps me updated with any issues. Great customer service, communication skills and always works with a smile - nothing is too much trouble. Keep it up Alex!... Read more
Landlord
8th Mar 2024 (10 mo. ago)
O Smith
Great service and great experience all-round.... Read more
7th Mar 2024 (10 mo. ago)
R kofi
Great Services with our mortgage.... Read more
29th Feb 2024 (10 mo. ago)
Attempting to sell my house through Bridgfords was a bad experience and resulted in taking my house off the market. After all the sales talk during the initial meeting and their promises of what they would do, they failed to deliver on anything.
The Rightmove listing was uploaded without our knowledge and had no photographs of the bedroom and used the text from the previous house listing in 2018! The advert was never right throughout the listing on Rightmove. The description that we were told they would help us write was left as generic. They copied my wife in all communications but not me. We received no feedback after the few viewings we had and no regular contact from the Middlesbrough office, apart from the 'For Sale sign at the front of the house you wouldn't know that we were using a "premium" estate agent.
I phoned the office to complain a couple of times and nothing changed. So I tired the branch manager and after promising to take care of our house and "manage it personally" cancelled the first meeting he scheduled, then failed to reply to the text message for the next meeting and didn't answer my phone calls. The lack of Comms from the branch manager made me realise that Bridgfords are completely incompetent.
If you actually want to sell your house I would advise you not to use Bridgfords.
Terrible from start to finish.
I'll try selling my house again in 2024 with an estate agent that know what they are doing.... Read more
Seller
22nd Dec 2023 (1 year ago)
C Donaghue
Myself and my partner worked closely with Becky from Countrywide who is based at Bridgfords and we wouldn't have been able to get through our first time buying process without her. She sorted so much for us and nothing was ever too much. Anna at Bridgfords was also great at finding some properties for us to view.... Read more
Buyer
21st Dec 2023 (1 year ago)
P Mogridge
Anna worked tirelessly during what was a difficult and prolonged house sale, she remained calm and professional during the whole process, and was always happy and smiling. Frankie(the boss) did a very good job keeping me updated throughout the sale process helping to overcome some difficult obstacles along the way. overall an excellent team, with a good leader in the office... Read more
Seller
30th Nov 2023 (1 year ago)
R Miah
Manj from Bridgfords did an excellent job with helping me to move into my new apartment, working with my desired timeframe. He answered all my questions quickly and was very reliable, helpful and friendly.... Read more
Tenant
17th Oct 2023 (1 year ago)
P Akhtar
Husband arranged appointment for valuation on house for 12 o'clock Saturday..cleaned all morning. No one turned up..rubbish estate agents.... Read more
Seller
16th Sep 2023 (1 year ago)
R Gother
Booked appointment for Saturday 12 o'clock.for valuation for my house..no one turned up..no phone call.. nothing.. poor unprofessional..... Read more
Seller
16th Sep 2023 (1 year ago)
B Zhang
This real estate company is truly trustworthy! They respond quickly and with a positive attitude. I genuinely recommend them to everyone, five-star review!... Read more
12th Sep 2023 (1 year ago)
A olayiwola
Outstanding Experience!... Read more
8th Sep 2023 (1 year ago)
M McLeod
Manj was very helpful - very friendly and responsive to emails and answered any questions I had promptly.... Read more
17th Aug 2023 (1 year ago)
L Jack
My husband and I had a wonderful experience with Bridgfords. Manj Rai was professional and supportive. He provided outstanding service all through the letting process.... Read more
Landlord
31st Jul 2023 (1 year ago)
N Charville
Becky the mortgage advisor was fantastic. Took time to explain everything and to get me the best deal. Was very efficient and dealt with the estate agents as well. Also found me the best life insurance. Couldn’t have asked for a better service I got my mortgage through in less than 24 hours. Excellent customer service.... Read more
24th Jun 2023 (1 year ago)
A Mcclure
Manj Rai was a great help to me when letting a house. Much appreciated... Read more
Landlord
20th Jun 2023 (1 year ago)
K McKee
The service I’ve received from Bridgfords Middlesbrough, in particular from Manj in the Lettings Team, has been fantastic. As someone not from the local area, Manj has been friendly, very informative & really helpful. Nothing is too much trouble and he’s quick to respond which is great! Fab service, thank you!... Read more
14th May 2023 (1 year ago)
S Franklin
My partner and I have been looking to buy a rental property in the area and Manj and Frankie have been very helpful and informative. We'd be happy to recommend them.... Read more
Buyer
11th May 2023 (1 year ago)
K Singh
Bridgfords is one of the best letting agencies in my experience. They set a high professional standards and deliver quality service to their client. I rented a property in Middlesbrough and Mr. Manj Rai was really helpful in showing the property, guiding me with documentation and a smooth moving in process. Even though I was new here, it felt easy and smooth because of his precise guidance.... Read more
Tenant
2nd May 2023 (1 year ago)
D kidd
All members of the lettings team were very helpful and efficient. They returned all my calls quickly and kept me up to date with viewings and feedback. Manj worked really hard on my behalf to get some work done within a time frame and I would be happy to recommend them and will certainly use them again in the future.... Read more
Landlord
1st May 2023 (1 year ago)
O otolorin
Moving from one apartment in Middlesbrough to another, I can feel great difference in your service. All thanks to Manj Rai@bridgefordsMiddlesbrough for his doggedness and professionalism throughout the process. I am happy with the service rendered and I implore you to keep up the good work.... Read more
Tenant
1st May 2023 (1 year ago)
A Haastrup
The company representative Alex Greenan was super- professional in every aspect. He was detailed. I give it to him 100%. Great job, great staff, great company.... Read more
15th Mar 2023 (1 year ago)
R Clark
Brilliant service by Alex G and the team.
As a Landlord, my properties are managed very well, with expert advice. I would strongly recommend this branch of Bridgfords... Read more
Landlord
15th Mar 2023 (1 year ago)
E Boateng
Recently relocating to Middlesbrough after years of living in Manchester city centre. Manj from the office was very helpful from the viewing process through to application submission with great communication and clear information on all aspects of the process. All in all, would highly recommend bridgfords Middlesbrough.... Read more
Tenant
15th Mar 2023 (1 year ago)
C Nicholson
Amazing experience, me and partner fell in love with a property they were advertising and Alex was straight on it helping us and keeping us up to date all the time. This is our first family home and Alex has helped us move into that, could not thank him enough for his help. I would definitely recommend Bridgfords!!... Read more
Buyer
15th Mar 2023 (1 year ago)
N Lawlor
Just moved into an apartment yesterday through Bridgfords Middlesbrough. Even with the complications of moving from outside of the UK, the move, handled by Alex from Bridgfords, was a pleasant, straightforward experience. He stayed in contact with me and made himself available throughout the process providing support and an excellent standard of professionalism. Made this important move so simple. Would recommend Bridgfords
Middlesbrough to anyone. Thank you ????????... Read more
Tenant
18th Nov 2022 (2 years ago)
D Charlesworth
Bridgfords Middlesbrough had been excellent, both in terms of organisation and service. Becca showed me around our new home, making me feel at ease and fully aware of all info I needed. From the moment we put our interest in, Becca and Alex were spot on in terms of keeping us updated, allowing us to move into our new home within less than 2 weeks of the viewing. Thank you Bridgfords for warm; friendly, professional service.... Read more
Buyer
16th Nov 2022 (2 years ago)
Adzway
Rebecca Hughes was very professional and supported me with purchasing a property in Middlesbrough. Highly recommend Rebecca if you are looking to purchase a buy to let property... Read more
Buyer
13th Nov 2022 (2 years ago)
Q Le
Best services ever. Anytime I needed something and they were there to help.
Recommended !!!!... Read more
18th Oct 2022 (2 years ago)
L VADAPALLY
Very rude service. Doesn't respect or listen to customer's needs. Hung up on the call in the middle of a conversation.... Read more
10th Sep 2022 (2 years ago)
K G
From a landlord's perspective, fully managed
Summary: lettings team outstanding. I would recommend to stay away from property management because they are totally incompetent and will rip you off, as well as ruin your property if you are not careful.
Lettings part is amazing, pretty close to impeccable. Any time the property is empty, they relet it REALLY quickly. Rent comes in promptly, they let me know if they have to send reminder letters to the tenants. They failed to get back to me a couple times, but nothing big.
The maintenance side is disgraceful. So far every time there was a maintenance issue i had to step in so that they would pull their finger out. Once they failed to find a contractor for pests, didnt let me know, and i didnt find out until the tenant reported a broken pipe (chewed through). I then had to find a contractor myself for the pests, and chase and chase the agency so that they would owe up to their failure and fix the damage caused by their negligence, for free.
When they do find a contractor they do it slowly and hugely overpriced. Example: i was told the boiler broke and the TENANTS are WITHOUT HOT WATER. I thought i would let the agency sort it as i wanted it done swiftly and i was busy. Same day (Tuesday) i okayed them to send a contractor (callout charge £78, other contractor would have charged £40). 4 DAYS LATER the tenant contacted me that they still didnt have hot water. It took until the Friday (3 days) for the agency to send out a contractor just to have a look. They then didnt come back to me with a quote for fixing it (despite me chasing as well) until Monday (day 6). Their quote was ridiculously overpriced, so i spent an hr looking, and booked someone myself for a fraction of the price. It was fixed the next day. Tenants were without hot water for 7 days and it would have been more if it wasnt for me.
How overpriced? The quote from Bridgfords was £643. I got it fixed for £280.... Read more
Landlord
7th Sep 2022 (2 years ago)
M Ahmed
Sold a property well below the guide price, agreed on fees of £1800 to sell the property but due to a low ball offer I called Frankie to reduce his fees to £1,000. He agreed over the phone and now has gone back on his word now that the property has sold. I wouldn't use this dishonest branch. they are slow and rarely answer your calls.... Read more
21st Jul 2022 (2 years ago)
U Suleman
Enquired numerous times on a property. They called me once, didn’t leave a voicemail so I didn’t know who to contact back. I called back, no answer. I submitted another enquiry online again and still no response back I made an offer on the property which I’m sure they haven’t put forward to the vendor either. Makes you think if weather they’re actually working in the interest of the vendor or not. Not a good experience at all so far.... Read more
14th Jun 2022 (2 years ago)
M Roberts
Me and my fiancé were looking for a new property to rent and we found a house through Bridgfords and we've never had a faster and smoother experience!
Megan Beddard helped us through the whole process and I can't fault the overall company! Having used 2 estate agents previously in Middlesbrough, Bridgfords has by far been the best!... Read more
Tenant
1st Jun 2022 (2 years ago)
C Mawson
Can’t fault the service received.
Frankie set himself apart from the competition with a different take on the marketing strategy and Samantha has been an absolute delight to deal with in the office.
Thank you... Read more
17th May 2022 (2 years ago)
J Byrne
Purchased a buy to let property. Very impressed with Rebecca. She provided a very professional approach throughout the process. There was no hard sale just expert knowledge about the market, property and surrounding area. Excellent communication ensured the property was purchased within a very timely manner. Would highly recommend... Read more
Buyer
2nd Dec 2021 (3 years ago)
L Fawcett
I used Bridgfords when purchasing my first house. It was a strange time due to it being through various lockdowns due to Covid 19. However, the support and service remained nothing but outstanding. Right from the beginning of the house sale, I was able to seek advice from Becca and she was able to guide me through the unfamiliar process. As time went on, obstacles occurred due to outside services such as solicitors (no fault of estate agent), but the support received during this time was commendable. The support was above and beyond what was usually expected from an estate agent.
Consistently speaking to the same person was incredibly helpful. Phone calls were always answered and if were unable to were promptly returned. Becca always was supportive, helpful and friendly. At the end of the house sale, Becca and her colleague Tekla went above and beyond their duties to ensure paperwork needed was secured. Overall, I can not recommend this estate agents enough. The communication is outstanding and even more importantly they went above and beyond to ensure that they could be helpful and show they care in such a stressful time.... Read more
Buyer
27th Nov 2021 (3 years ago)
The sale fell through on my house. Which is not necessarily Bridgfords’s fault (although my buyer said he actually had no idea they’d accepted his offer, and had no communication from Bridgfords, but that’s a whole different complaint)
However; I only found out the sale had fallen through when the person I’m buying my new house from rang Bridgfords for an update on the sale and they told her it was back on the market. Incredibly embarrassing to be told by the agent that I’m buying my new home from, that my sale had fallen through. This shouldn’t have happened. Why didn’t anyone from Bridgfords keep me informed? I rang and emailed them very frequently and was assured everything was ticking along as it should.
I sold my house again with another agent (for the same price) in just three days. It took Bridgfords 10 months to get a sale, and then they let it fall through. Would not recommend.... Read more
Seller
24th Nov 2021 (3 years ago)
C R
I had a great experience with Bridgfords. Rebecca was brilliant from the very beginning and provided outstanding service and exemplary communication throughout,putting my mind at ease for the entire process. I cannot speak highly enough about the company and the staff.... Read more
23rd Nov 2021 (3 years ago)
A Zaman
Becca Hallas, is absolutely amazing individual with fast knowledge of property market been privilege purchasing several properties from her, simple best at her job, would highly recommend her to my friends and family.... Read more
Buyer
23rd Nov 2021 (3 years ago)
A Whitehall
Me and my girlfriend viewed a property for rent, we expressed interest and told agent, the current tenant kindly showed us around and gave good details about the house, however the agent just shadowed around the property. After the viewing he told us that he would ring us next morning to start an application, we are still waiting for a phone call and the property is now let agreed ( We finally got a phone call after posting reviews), truly disgraceful service not even a courteous phone call to say either way, agent came across unprofessional. Extremely bad service and utter lack of professionalism, would not recommend at all.
Had another phone call from a manger asking to take the review down, This review has been edited at their request.... Read more
Tenant
6th Aug 2021 (3 years ago)
Very friendly, helpful and knowledgeable team. Happy to recommend and would gladly use again!... Read more
Buyer
24th Jul 2021 (3 years ago)
J RUSSELL
I find the staff extremely helpful and friendly. They also have good knowledge of any properties I have enquired about.... Read more
8th Jun 2021 (3 years ago)
C Clarke-Harrison
Wonderful service from Anna at the Middlesbrough branch. She has been very responsive and proactive during our house sale and comes highly recommended.... Read more
Seller
30th May 2021 (3 years ago)
R Hopkins
Friendly, prompt, professional service from Anna and Rebecca - very much appreciated... Read more
24th May 2021 (3 years ago)
E Wales
Brilliant 5* service from Becca and Anna! Both responded to my queries quickly and made the process of finding my dream house so smooth and professional! Thanks for everything!... Read more
Buyer
20th Apr 2021 (3 years ago)
K Jane
Friendly and helpful staff, well detailed listings.... Read more
27th Feb 2021 (3 years ago)
M Lagan
10/10 Made the full process simple and easy to follow. Becca dealt with us and couldn't recommend enough.... Read more
1st Feb 2021 (3 years ago)
I Hudson
Very professional marketing and good communication throughout. Anna and Rebecca were excellent and always helpful.... Read more
27th Nov 2020 (4 years ago)
J Johnson
Not the greatest of estate agents. Doesn't seem like much system is in place.... Read more
25th Oct 2020 (4 years ago)
R Jinks
Great team, fast response to any problems you may have. Big thanks to Sophie for all her help professionalism.... Read more
1st Oct 2020 (4 years ago)
C Mulholland
The Team at Bridgfords are a pleasure to work with, Offering a very professional and organised service,... Read more
11th Sep 2020 (4 years ago)
J Marsh
The staff at Bridgfords are attentive, dedicated and professional and I can honestly say from personally dealing with both their sales and lettings teams that I highly recommend the services they provide.
Jack Marsh... Read more
8th Sep 2020 (4 years ago)
A France
Exceptional service. Excellent customer care, great communication and positive approach are amongst all the little things that made the process of looking for a place and sorting it out practically effortless. Sophie has been a wonderful help throughout and considering that I am not only moving home but also moving city, this has been the most welcoming experience.... Read more
Tenant
27th Aug 2020 (4 years ago)
C Suleyman
Fantastic service from the Linthorpe Road branch. Sophie has been so supportive and helpful helping us apply for our perfect family home. She has kept us up to date and informed at every step. We are so glad to be moved in now. Thank you... Read more
Tenant
26th Aug 2020 (4 years ago)
A Stefano
I was looking for an apartment to rent in Middlesbrough and the team have assisted me in the whole process very quickly and efficiently. They have been very fast to reply, and transparent with all the queries and the aspects, providing me with all the support and information I needed. All agents are very kind so I definitely recommend to refer to this agency. Many thanks to Sophie and Harriet and the whole team for the excellent support.... Read more
Tenant
25th Aug 2020 (4 years ago)
C Pieri
My partner and I where looking to move home and saw an advert on Rightmove for a bungalow to rent which was through Bridgfords Middlesbrough. I phoned and noted our interest, but was unable to view the property due to a tenant still been in. I was told it would be the end of the month before any viewings would take place, so we was put o to a waiting list. Near the end of the month I received a phone call from Bridford,s ask if I was still interested and was given a viewing time and date. My partner and I went to the viewing and liked the bungalow very much, we spoke to the young lady outside from Bridgfords who I now know is called Sophie Reed. There were eight viewings for this bungalow and my partner and I were the lucky ones to be chosen and was assigned to Sophie Reed. Sophie is very good at her job, she talked us through every step of this letting and answer any question we asked her no matter how trivial. In all our dealings with Sophie she was always friendly and nothing seem to be any trouble. She is very helpful and along with the rest of the staff at Bridgfords Middlesbrough very efficient. My partner and I look forward to a long and happy tenancy.... Read more
Tenant
23rd Aug 2020 (4 years ago)
P Green
Great bunch, they work tirelessly to get you the best possible outcomes, worth their weight in gold!... Read more
20th Aug 2020 (4 years ago)
B Straughair
Bridgfords are the best. Now l'd been searching for a suitable home for over nine months. Going around in circles with zero luck to the point where l no longer knew my Zoopla from my Rightmove.
In less than a week. The bright and engaging Georgia and sharply dressed Michael (from the Darlington and Teesside Bridgfords branches) solved my housing conundrum. From requesting details to moving has taken less than a month.
Bridgfords provide a welcoming, respectful and informed client led service. Professional, personable and mindful of how stressful moving is. Bridgfords communication and customer service is second to none. Automated sites and other national agents arent able to provide that bespoke interaction. That which makes one feel like person not punter.
Bridgfords manage lettings and sales of good housing stock with reputable landlords. Facilitating prompt bookings for covid-19 compliant physical | digital viewings. Swift processing of referencing is done digitally with super quick turnaround. Bridgfords provide access to a wealth of information from EPC to general maintenance guidance. Their zero deposit schemes is an option that shows Bridgfords understand people. Putting People into property, in more ways than one.
For me all of the above makes Bridgfords the goto letting agents for those needing a great new home without all the usual stress.... Read more
Landlord
9th Jul 2020 (4 years ago)
A Al-R
Bit of a interesting thing they got going on. They’re not willing to let you view any home with out a mortgage in place. Guy was very aggressive and unprofessional, hung up once I started to question this approach. Rang up to tell him that is was rude what he had done, defended it with the line broke up. Not sure what the objective in this is, what if the viewing went ahead and you decided you didn’t like the property. Glad it came to this at this stage and not further on.... Read more
4th Jun 2020 (4 years ago)
H Lou
I can not thank Bridgfords enough for all their hard work and dedication. I recently purchased a house they were advertising; which almost fell through! They were nothing but understanding, empathetic and they honestly had my best interests at heart. I would especially like to thank Rebecca Hallas, Ashleigh Walker (the most amazing financial advisor of all time) and Anna, who I was continuously on the phone too, poor Rebecca also had to deal with my tears. I would recommend this branch to everyone. You really do get 5* treatment. Thank you again everyone for all your help.... Read more
Buyer
27th Nov 2019 (5 years ago)
T Julian
Rented a house through Bridgfords Linthorpe office. Hashim and Harriet were really helpful all the way through and got me sorted and moved in really easily, despite a short time to get it all done. Brilliant!... Read more
Tenant
22nd Nov 2019 (5 years ago)
A catto
Bridgfords have managed my flats for ten years. All the staff at Linthorpe road have been unfailingly helpful and efficient... Read more
Landlord
15th Nov 2019 (5 years ago)
T Davies
Thank you Hayley for a job well done... Read more
15th Nov 2019 (5 years ago)
K Johnston
Having tried two other local agents we gave Bridgfords a try, they have been excellent! They leave the others way behind.
Always keep you up to date, I have been to their office regularly during the sale and they are very proactive to follow up potential clients.
In my opinion if you want a great service and a successful sale speak to Tekla and Anna.... Read more
Seller
6th Nov 2019 (5 years ago)
C Hearn
We cant thank the team enough for their help. They sold our house very quickly, found the new one we now live in and helped us through everything from start to finish. Thank you guys!... Read more
Seller
24th Jul 2019 (5 years ago)
G MacMillan
After identifying a suitable property in the area, Sarah was excellent in ensuring that the application process ran smoothly and was everpresent in answering any queries that I had.... Read more
3rd Jul 2019 (5 years ago)
D Crassington
Now then, thank you Guy, Jack, Tekla and Anna tremendous effort getting this sale over the line the milky bars are on me! Enjoy... Read more
Seller
2nd Jul 2019 (5 years ago)
O Heffernan
Rented a flat through Bridgfords this week - Sarah was really helpful all the way through and got me sorted and moved in really easily, despite a short time to get it all done. Excellent!... Read more
Tenant
27th Jun 2019 (5 years ago)
C Hughes
We instructed bridgfords in March after being on the market for over 8 months with another estate agent. We had 5 viewings in the first week and had a sale agreed in week 2. We also used their in house mortgage broker who secured us a better deal than we had agreed in principle so we cant recommend/thank enough. 5 Star! Craig and Beth hughes... Read more
Seller
18th Jun 2019 (5 years ago)
R Stockil
I visited the branch to enquire about a property listed on their website. I viewed the property 48 hours later and had an offer accepted the following week. Bridgfords also helped me get a better deal on my mortgage. I was very happy with everything from the first minute. Very quick and easy dealings and i always felt I was important to them!... Read more
Buyer
3rd Jun 2019 (5 years ago)
K Raines
The guys at bridgfords Middlesbrough came highly recommended to me and my partner when selling our home in Acklam. I can safely say that without them the sale of our house would of not gone through due to legal snags that the team dealt with and saw through to the end. We thank you for all of your patience and hard work and will continue to recommend you in the future. Karen and Jeff.xx... Read more
Seller
29th May 2019 (5 years ago)
T johnson
Cant thank them enough. Dealing with Bridgfords was a walk in the park. A pleasurable experience with staff who know what they are doing. 10/10... Read more
20th May 2019 (5 years ago)
T J
Superb staff, really went that extra mile. Professional and really willing to help. GREAT BUNCH! Thanks...... Read more
20th May 2019 (5 years ago)
R Stoddart
I cannot thank the team at Bridgfords enough for the service they have provided whilst selling our home. After not selling a house in 19 years we made a few mistakes along the way with different agents but chose Bridgfords after noticing a lot of sold boards in the area. Needless to say we could see why from the off. Their professionalism and expertise shone through and they sold our home in less than a month and made a very stressful process incredibly easy. Thank you very much again - Sue and Richard Stoddard.... Read more
Seller
9th May 2019 (5 years ago)
C Brackenridge
Sold a property with bridgeford Middlesbrough and The service provided by the staff was amazing, they kept me updated with everything, they worked around my timescale and most of all they sold my property within the time scales they set.
I went with two other estate agents in Middlesbrough who failed to sell my house however bridgeford did it very fast, I am very happy with the result... Read more
Seller
12th Apr 2019 (5 years ago)
C D'Avino
Thank you Anna and Tekla, I can truly say where the others failed you both went above and beyond our expectation.... Read more
27th Mar 2019 (5 years ago)
A Pinchin
Very professional company - fully recommended. A special thank you to Guy in particular... Read more
20th Mar 2019 (5 years ago)
Tom
Rented my property for several years through Bridgfords and always found them easy to deal, with, fast to reply, and transparent with queries. Have now recommended the new property owner continues to work with them. Many thanks to Hayley and the whole team for the excellent support.... Read more
Landlord
8th Mar 2019 (5 years ago)
T Sewell
The service provided by the staff in the Middlesbrough office was exceptional, only took 3 weeks to sell my house.
The information provided throughout the sale was excellent.
We cannot praise the staff enough for all their hard work.
10/10... Read more
Seller
2nd Mar 2019 (5 years ago)
A Alkufaishi
Excellent service and Friendly staff. Thank you Teqla and Chris.... Read more
28th Feb 2019 (5 years ago)
B Johnson
Me and my partner bought a house advertised through bridgfords. We used Ashleigh (their in house mortgage person) and Tekla was the man who spent most of the time working our behalf. We could not fault anyone in that building - Chris and Anna were the other two who got involved and they all cooperate well and always respond when asked anything regardless of the stage of the purchase or the seriousness of the query.
whilst the purchase took the best part of 6 months it'd of taken a whole lot longer if it wasn't for them chances are if it wasn't for them it may not have happened. Our problems were due to sellers losing forms and solicitors not really chasing anyone or letting me and my partner know what the issues were (data protection associated jargon) that aside if you need an estate agents use bridgfords in Middlesbrough just choose your solicitors carefully check reviews! We didn't and would defo next time - you assume big players are winners - not always.
Thanks again to the team we are forever grateful for all the time you spent chasing issues for us.... Read more
Buyer
1st Feb 2019 (5 years ago)
T Cronin
Helped with my grandads house, excellent service.... Read more
21st Jan 2019 (5 years ago)
C Lambert
Jack, Anna, Tekla and Chris - top team :)... Read more
18th Dec 2018 (6 years ago)
KD
The team at Bridgfords did a fantastic job at renting my house out on The Grove. Hashim and Leah found me a great tenant and were very efficient at moving them in. Great service and would highly recommend them!... Read more
Landlord
7th Dec 2018 (6 years ago)
L Pearce
I used bridgfords for the sale of a property after a poor experience from a local competitor.
From day one Jack, Anna, Tekla and Chris aimed to got the job done.
They achieved this with no hesitation it was clear that there experience in selling properties in this area was above par from any agents ive previously used i would highly recommend this team to sell your property i will definately be using you guys again in the future thanks.
Lewis... Read more
Seller
2nd Nov 2018 (6 years ago)
P Marron
Chris & Jack ,also Anna,&Tekla and all the team ,are amazing
I sold my property through Bridgfords ,Middlesbrough .
Chris said they would do there best to sell my property,within 6weeks ,
They did exactly that from day one ,I felt more confident in that it would sell once Bridgfords where on board . They kept me informed with regular updates has my sale was progressing. The whole team are so polite & friendly ,they are all absolutely amazing .I would recommend them to anyone thinking of selling your property .Once again to Chris & all the team thank you from the bottom of my heart.
Kind Regards
Pam Marron... Read more
Seller
3rd Oct 2018 (6 years ago)
P Ballard
Chris and the team where very attentive to our requirements when selling my property and managed to get us a a good price even in a not so good area.... Read more
Seller
23rd Sep 2018 (6 years ago)
L Tahir
Chris and Tekla are superstars..
Very happy with their professionalism.... Read more
10th Sep 2018 (6 years ago)
J McGuinness
We reached the stage when it was time (sadly) to sell the family home and we contacted a number of estate agents. One proposed a clearly overambitious value (and an enhanced photo package at additional cost) and another seemed more keen to put it in an auction.
We felt that Chris' presentation was fair and realistic and the fact that his fee was fixed from the outset was also reassuring.
Chris arranged for sales particulars to be prepared as agreed and a buyer was found very quickly within the anticipated price range and the sale agreed. We were kept informed of progress throughout and all of the team at the branch were keen to help including emailing photographs of remaining items to assist with decision making re disposal etc.
All in all, Chris did what he said he would at all times and the process was hassle free through to completion. I would happily recommend this branch.... Read more
Seller
16th Aug 2018 (6 years ago)
S Newcastle
Still waiting for repairs on a leaking roof - 5 years down the line. Get fobbed off all the time. A leak does not disappear. The roof still leaks.
I have sent numerous emails and repair forms over the years and still in the same boat.
Very bad experience causing a lot of stress and inconvenience.
I have saved all the correspondence and waited by for the inevitable - a collapse.
I can’t adford to move nor should I have too. I signed an agreement and hold my end.... Read more
Tenant
6th Jul 2018 (6 years ago)
R Tomlinson
Brilliant service form Leah and hashim couldn't ask for better help i would highly recommend anyone to use bridgefords... Read more
17th May 2018 (6 years ago)
E McWilliams
As a Landlord and also a contractor to Bridgfords lettings I have always found the staff to be pleasant and accommodating and working in the best interest of both Tenant and Landlord alongside any statutory law.... Read more
Landlord
14th May 2018 (6 years ago)
D Voicu
Best estate agents dealt so far. I rented a house and Hashim was very professional, friendly and efficient. Leah was lovely and very helpful. Excellent service and attentive staff. Thank you... Read more
Tenant
25th Apr 2018 (6 years ago)
I V
We rented a lovely house with the help of this agency. Hashim was extremely professional and helpful always. He helped us to have a smooth transfer from one town to another, as we moved from Ipswich to Middlesbrough. Leah was very kind and friendly and I would recommend and use this agency in the future 100%. Thank you, guys.... Read more
Tenant
25th Apr 2018 (6 years ago)
K Din
Sold my property through Bridgfords and I was delighted with the service and friendliness of all the the staff.
They were very pro-active and kept me informed throughout the process.
Thanks!... Read more
Seller
24th Apr 2018 (6 years ago)
Kelly
I dealt with Chris and the team at Bridgfords last November when selling our home in Marton, registration was really easy and Chris was clear on everything offering all the guidance and support we needed. Our house was on the market for 3 weeks before being sold which was amazing and totally unexpected so close to Christmas as well! Can not thank the team at Bridgfords enough for the easy seamless process we had! Thanks guys!... Read more
Seller
24th Apr 2018 (6 years ago)
S Collier
Excellent service and attentive staff at both of the branches we dealt with .Stokesley when purchasing our new house and Middlesbrough when we sold our old house...it went within a week! Friendly and professional people!... Read more
Seller
23rd Apr 2018 (6 years ago)
S Holmes
Great service. Jack the valuer was knowledgeable and professional and the sales staff sold my property within 10 days of it going to market. Highly recommended.... Read more
Seller
18th Apr 2018 (6 years ago)
O O
I had an outstanding service from Kennie McKee at Bridgfords. I needed to view properties at very short notice and while some other letting agents could not be bothered to fit another potential client in, Kennie bent over backwards. He was very courteous and helpful too. I really appreciate it. Thanks.... Read more
18th Nov 2017 (7 years ago)
D Wilson
DO NOT RENT FROM THIS ESTATE AGENT
Nearly 2 months after i moved out i am still waiting for my bond to be returned. Numerous calls and emails having to go into the branch and still no joy. They just seem to loose letters and emails and give you every bs excuse under the sun to fob you off. They dont make much money from you renting so why should they care! Bridgefords please dont do introduction only lettings if you can not be bothered to do you job properly. Ive never known anything like it a pure discrace!... Read more
Tenant
26th Oct 2017 (7 years ago)
G Ivanyi
Awesome guys, awesome services. I have many issues during to get new home but they solved everything. Best estate agent deal with so far. Thanks guys!... Read more
17th Apr 2017 (7 years ago)
L Brown
Terrible experience and very poor admin led to many issues. This branch kept poor records and could not work out a moving out date despite formal written requests and many phone calls. 6 months after moving out I have been left with bills for the property as they could not keep basic admin records (could not work out 1 month end of tenancy notice was different from end of tenancy date). They use a 3rd party management company too, so you get passed from company to company and no-one wants to take ownership; this is not a customer centric company.
When I was moving out they didn't hold keys so I let people in. I also ending up showing people around the house because the agent skipped showing an en-suite bathroom - in my opinion a major benefit for 2 people sharing an apartment. As a landlord I'd want my letting agent to point out key benefits of my property in order to secure a lease quickly.
Be prepared to double check all paperwork and keep your own records if you let via this branch; even better, there is plenty of choice on Teesside, do not use Bridgfords.... Read more
Landlord
15th Nov 2016 (8 years ago)
T Guy
Booked a viewing by a chap called Tekla for a week after on Friday, 4th of November at 1.30-pm in McCreaton Street, drove 100 miles to come have a look. Called their office 30 minutes before arrival and been told we will be there on time
Now the man in their office Chris has said that the property's completing today and they can show me another property in the area.
This company's absolutely run by cowboys and rogue traders which have no idea what they are doing and talking about - an absolute joke!
They have wasted my whole working day, fuel and precious time. Genuinely upset!!
If you are a property buyer and investor like me: you should stay well clear from these rogue traders and shoddy business!!!!... Read more
Buyer
4th Nov 2016 (8 years ago)
J Barker
Will not apply for any of their properties ever again, booked a viewing on a property which was being advertised on behalf of the Guinness Trust, claimed they hadn't the keys for the house when in fact they just didn't have the required numbers of people to come down and view the place, completely unprofessional service and will not recommend to others.... Read more
4th Oct 2016 (8 years ago)
A McAnespie
Such a helpful and professional agency to deal with. We were kept regularly informed of the house purchase weekly by the same individual which was great to have continuity.
And then they were extremely proactive about renting the same property out for us and they managed to find and install tenants within one week of the house purchase going through. At all times they have been friendly and very open and when they say they are going to do something...they do!! An agency to definitely recommend if you are looking to buy, sell, or rent a property.... Read more
Seller
12th Mar 2014 (10 years ago)
S Glass
DO NOT RENT WITH THIS BRANCH
I am in the middle of a dispute to try and get my bond back. All because I decorated! Been to Citizens Advice as after 3 weeks of giving the keys back to my old property I still have had no communication from them, it's been me chasing them and getting nowhere.
AVOID AT ALL COSTS... Read more
Tenant
27th Jul 2013 (11 years ago)