Bryants Estate Agents - Beckton

Tower Hamlets

Bellway - Beckton Parkside

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Central Park Estates

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Spencer James Residential - London

Eastview Property Services

We have rented with Bryants for the first time nd I was well impressed by the level of professionalism. Our agent Hasan has dedicated 100 per cent to helping us get a good bedroom flat. I will definitely recommend this agency to anyone who is in need of a new home.

DODGY, UNPROFESSIONAL, CON ARTISTS
I have had numerous problems with this company including their refusal to sort out a serious mould problem in one of their properties and they also tried to illegally charge me £50 for paperwork. When called out on it they hung up on me as they knew they were in the wrong. 

They are quick to take your money but when you need something they try their best to ignore all your emails and phone calls. 

They take advantage of foreign renters by saying there’s charges for things that should be free. 

Plenty of better letting agents in the area so AVOID!

Genuinely profesional service from Asma, property manager, at Bryants Estate Agents Plaistow. The service was excellent for 4 years we have been renting property. Very profesional and friendly, always responds to phone calls or emails immediatly. Helpfull managing rental of a property. 
I highly recommend to anyone who whishes to rent or sell their property in the area.

I am a tenant living at Emma Road I have been living at the property over 3 years now, every time I have any issue in my house I go to the office and speak to Asma who always help me to fix immediately. 
This feedback is specially for Asma Albany Branch she has given me a great service, always very professional, polite with great comms and constant updates to make sure I am fully updated with the progress. I always ask her advise on other matters and she is always guided  me with the correct procedure and I am so great full to her and her support. 
 I’m impressed with her knowledge, I would certainly recommend Asma for your services.  

Thank you very much for all your help and support . ????

We  just bought a flat through Bryants Estate Agency Beckon, and I am very glad I chose them. Very professional service from Linda and Les. They were helpful and they kept us informed all away through this process. They were always available to answer any questions we had. Will definitely recommend to anyone, and we will use them again, should we have again any purchase or any selling. Many thanks both of you! Iuliana & Adrian

I have rented a property for 7 years before I bought my own from their Plaistow branch and I dealt with Asma and team regularly. She was delightfully helpful and lovely all the way through. All members of the team provided an outstanding service. I can recommend the branch and it's people and would positively deal with them again.  Thank you very much guys and keep up with your good work.

Absolutely bunch of horrible workers 
So unprofessional .
They are just looking to take your money and put into their own account .
They are very horrible and has got the worst customer service ever.
I do not suggest any one to rent a property from this people as they will take your money and kick you out and threaten you 
All the workers are horrible people!
Never returns deposit, THIEVES!!

I have known Diane at Bryant's estate agents for a number of years and have always found her helpful and knowledgeable about the area and in assisting with finding a tenant for my rented property in Beckton as well as marketing my present property and trying to find myself an alternative property in this area.
Diane has often advised myself on various matters of renting , buying and selling over the years and continues to do so.

I use the service of Bryants  Management for letting. 
Staffs are wonderful, polite and always happy to help.
Overall I am very happy with their services.

I have known Diane Radley for over 15 years at Bryants’ Beckton office. She was the sales consultant for a number of properties that I had purchased. She has also been the lettings consultant for a large number of lettings which she arranged for me over many years. I have always held Diane in high regard both as a person and in her work. She works hard and she is extremely efficient in her dealings with me. Diane demonstrates true professionalism in her work, giving the confidence which a customer needs, particularly in the field of property sales and lettings. I have also found her to have a pleasant and caring personality in her dealings with me and I have thus been enjoying a long and trusting relationship with her.

A big Thank you to Les & Linda for handling the sale of my dads house in North Woolwich.  
During the time the property was up for sale our family suffered a bereavement, which obviously meant the sale wasn't top of our priorities.  Both Les & Linda handled this sensitively, keeping us updated on the progress of the sale, making sure everything went smoothly without adding any unnecessary stress to the situation.
 If I was to rent/ buy in the future I wouldn't hesitate to use Bryants again!

I been leaving in this flat for already 2 years and I really enjoy my time here, I been very good treat by the estate agency, they provide me a very good service and they always helpful with our request

I was pleasantly surprised how the team and Bryants were.

I found Linda, Les & Diane really,really helpfully & professional with the way they handled the sale of 1 of my property’s!

I wouldn’t hesitate in using them in the future.

Kind regards 
Matt Wootton

Dear Linda, Les 

Just wanted to say a big thank you to you both for assisting with the smooth sale of my dads property in Triangle Court.
As you know it was a difficult time for us losing my dad but thanks to your friendly and professional approach the whole process wasn't as daunting as I expected it to be.

I will certainly recommend Bryants to family and friends, and when the time comes for me to sell my own property I will give you a call.

Thanks again for all your hard work.

All the best,

Rosanna Hart

Absolutely bunch of horrible workers 
So unprofessional 
They are just looking to take your money and put into their own account 
They are very horrible and has got the worst customer service ever 
Ten years ago this estate agent never use to be like how it is now 
Previous owners and workers had more knowledge about overall customer service and very nice and good hearted people 
I do not suggest any one to rent a property from this people as they will take your money each year of you to sign paperwork and if you don’t they kick you out and threaten you 
Linda and the rest of the workers are horrible people

Horrible experience with this agency, very stressful and NO customer service, basically if you don't provide all the papers that they need in the first days, even you have more than one month till you'll move, they will warn you every 4 hours with phone calls that you will lose the property and they will put it back on the market with an extremely rude attitude, plus, will feel free to put pressure on you saying that you will not get your deposit back! I never ever felt more harmed from any other agency. No respect, no mediation, very rude at the phone and insolent. In one ward horrible!

I am sending this email directly because, tried as I did, I could not submit  a review on Linda Ferguson using your platform. This not withstanding, I hope the message will get to the Management of Bryants.
I have been a landlord with you for a couple of years and have observed the diligence of many of your staff but in particular Linda Ferguson who has been exceptional. She comes across as very convivial, warm and very diligent worker. She takes personal interest in resolving many of my enquiries.Many times she takes follow up actions to ensure my total satisfaction. She has endeared herself to me with her simple but effective handling of issues concerning your patronage of my services.
In the short time I have met her, Linda has been a very conscientious and devoted worker. 
Dr Babajide Olowodola,

Existing tenant, I want to said a big thank you to Mr Les Estall for support me and help me with a problem I had in My Bathroom i the property , everything is working perfectly at the house.

As a landlord who has let properties for many years , 
I have found the whole team knowledgable and willing to go the extra mile for the landlord to ensure updates on current legislation and ensuring a swift let as promised . Big thanks

AVOID THEM, PLEASE!!! We have been charged  £500 for a deposit  for a studio flat. I did mention to an agent that I need to know moving date 2 weeks in advance, as  I have to give 2 weeks notice to my current landlord.  Got a call from BRYANTS 2 weeks later telling me to move within 3 days time!!!!!!!! I did ask if they if they can extend moving date and guess what???? NO! My £500 went into someone's pocket in this tricky game without any rules!!!!! Shocking, disgusting, disgraceful,  shame..........................

Great service so fare as a landlord, they really meant it when they said they had someone on their books ready to move, in just one week.

Stay away from these Cowboys. Despicable bunch of liars, thugs and unprofessional people! 
We went for a viewing in Beckton, on the beginning of April and we decided to take the property. It was located in a beautiful residential and quiet area. During the viewing they told us the fees would be only 540 agency fee, nothing else, and that the landlord would be managing the property from there. Once we went to leave the 500 holding fee for the house and sign the binding contract, they told us that there would be more 200 and something for inventory but 100 and something for check in fee!! Also, they told us the agency is managing the property and every year we would have to pay to renew the contract!! When I told them that it was not what they told us during the viewing, they said that Maribel, the person who showed us the house wasn't sure about it!!!! Anyway, because we really wanted that house, we decided to go ahead with the deal and we left the holding deposit and signed the contract!
Then, 2 DAYS BEFORE THE MOVE, these people told us THAT WE COULDN'T MOVE because there was some problems with the landlord!!! So 2 days before the move, when I had everything packed, all necessary arrangements done, having to leave the house where I was staying with a truck full of furniture and personal belongings!  Bryants, this despicable agency, didn't even bother to give us the exact reason why we couldn't move, neither give us the landlord details so we could try deal with him directly. Instead, they refuse even to meet us, and just said, here's your money back, now sort out yourself!!!!  They also said - No worries, we have good news, you can take this house in  West Ham that is exactly the same, but without garage. SO, after everything what they done to us, they were still expecting to take money from us, offering us a horrible house in a horrible area, saying "it's exactly the same as the other one"!!! After a couple of days we discovered that the house have already new tenants that moved in on the same day we were supposed to move!! Enough said!

Thank you Diane & Linda for all your hard work throughout the years. Vilma x

Good agency, they been very helpful with my property search! Thank you

One of the worst local Estate Agency. Problems with repairs, their fee it is just four times more than local standard. Customer Service course should be provided for the rude and lying through their teeth team. Avoid!!!

• What's the point of opening on a Saturday if there are no estate agents to talk to? 
• No one called me back despite 
• No one returned my calls when I tried to follow up 
• Useless estate agent if your looking to buy a property! 

History: Bryants opened at a time when the Beckton area was been developed 80s and 90s. Bryants used to produce maps, as many of the new roads were not in the London A-Z atlas (the days before SatNav!). Bryants used to the only agent if you wanted to buy or sell a property in Beckton.  

My complaint is related to the Letting side of Bryants. Over the past 2-3 years, I have suffered from noise from the tenants they put in. The tenants themselves are fine.Twice they put in tenants with young children. (aged 

If I could give this 0 or even a minus I would. THE WORST ESTATE AGENCY THAT I HAVE EVER HAD THE DISPLEASURE TO BE ASSOCITATED WITH. These people will take your money. Where shall we start? I came in to look at renting a property, after my viewing I decided I would take it and paid an odd 700 pounds worth of agency fees, this being my first time dealing with an agency I did not believe this to be a higher number than average since I had no previous experiences with agencies. When I moved in I found a bed that looked like they got it from a rubbish skip and put it there for the sake of it. When I called for them to remove it the lady (Kim) shouted down the phone and then told me they'd look into it. I am disgusted that they expected me to sleep in a bed from a local rubbish skip. After, I noticed the shower had no hot water and no pressure meaning if I was lucky that day I would get a rush of scalding hot water to replace the cold dribble coming out. After non stop complaining and contacting them for 2 weeks straight they finally sent out a plumber. Further down the line of my agency experience from hell, I got a letter from the agency telling me I would need to vacate because the owner wanted to sell this property (found out later down the line that this was untrue). After moving out I found that when I tried to claim my deposit back they chucked on an additional 120 pounds (failing to state this in the contract). When I came into the agency to declare for them to show me where this was written in my contract (as they didn't provide me with a copy) the manager couldn't even find my contract however they had no issue sending a supposed excerpt stating this charge. Finally I gave up and deducted the 120 pounds from my deposit as I never wanted to speak or deal with them again. All I am saying is stay away from this horrid of excuse for a estate agency. 

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Bryants Estate Agents - Beckton

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