K Brüggemann
Castlereagh antwortet sofort und löst jedes Problem noch am gleichen Tag. Excellenter Service, super nettes Personal! Ich würde 6 Sterne geben, wenn ich könnte ... ;)... Read more
15th Nov 2024 (9 weeks ago)
E edward
Rude staff.
Drug addicts are regularly using our private garden to take and deal drugs. There solution is not to move the bench they use or secure the access to the garden but to put up a sign. Avoid buying or renting a property managed by this company.... Read more
11th Jun 2024 (7 mo. ago)
A Jalan
Very professional, well organised business. Its a small private agent with very helpful persons running it (Angie and Louise)
Its been the smoothest renting process I have had in a long time.... Read more
Tenant
19th Mar 2024 (10 mo. ago)
D Ting
They are highly responsive - expect a response to emails the next day.
They look after my property as if they own it - they recommended experienced builders and supervised renovation work.
They charge reasonable rates - given they already have a local customer base and don’t do fancy marketing like other bigger shops.
And they are just very kind people - Angie and Milda are so approachable and they come across as a friend in the neighborhood.
Working with Castlereagh has been seamless and stress-free. I recommend them with no reservations.... Read more
Landlord
29th Oct 2022 (2 years ago)
K Sinniger
I worked with Angie and her team for nearly eight years as a member of the Board of my apartment block.
We were previously with Knight Frank who allowed board members inexperienced in the proper running of a company and block to make mistakes which one of our flat owners capitalised on to avoid paying his service charges.
This led to costly litigation. Castlereagh worked hard over several years to sort things out. Very quickly our costs went down and owners started seeing a credit to their service charges rather than nasty unexpected increases.
Angie is refreshingly direct and knows her stuff. She is rightly firm about doing things in the proper legal manner. This is beneficial to all in the long run, but some people may be unhappy not to get their way. This shouldn't be mistaken for rudeness.
Every query is responded to very promptly by the Castlereagh team.
Thanks to Angie, Amy and Theo for their excellent service over many years.
I can highly recommend Castlereagh.... Read more
5th May 2022 (2 years ago)
A KURITA
I deeply thank Castlereagh, especially Angie. I stayed a flat introduced by this Castlereagh during 2019. Yes, it was a good flat but more than anything, the continuous support from the Castlereagh was really helpful. Actually, I had several troubles with utility provider. For example, an electricity vender billed me ten times more than actual amount based on the wrong meter reading. Servicer agency threatened me by saying I might be listed on Black List if I wouldn’t pay the fee. Due to their bureaucratic operation and systems, I really struggled with managing this problem despite public supports including Ombudsman.
Only the support from a lady from Castlereagh was strong and effective. She patiently contacted and negotiated with the agency and successfully managed everything.
She was very fair and kind throughout the process. I really appreciate it.... Read more
Tenant
28th Jul 2020 (4 years ago)
S Chowdhury
Best Estate Agents in central London!!!
I have been using this company for a long time. Angie was incredibly friendly, professional and knowledgeable. Always had good advice and clear communication.
I highly recommend all Landlord and Tenant who are looking for a good, honest, professional Estate agent.... Read more
11th May 2020 (4 years ago)
C Brandt
Rudest people I have ever had to deal with and they "work" for us... Read more
4th Mar 2020 (4 years ago)
I nahim
Sas at Castlereagh Properties Services assisted me with a property rent. Great team, they did an excellent job guiding us through the rental process and is an asset to the company. I also found Castlereagh Properties Services to be very friendly and professional. Thanks Again Sas for all your help!... Read more
Tenant
11th Jul 2019 (5 years ago)
J Agnew
Castlereagh Properties Services have completely renewed my faith in estate agents. They made the whole process stress free and always a pleasure to deal with. I found them extremely professional, helpful and honest throughout the whole process. I would most definitely recommend them to anybody.... Read more
11th Jul 2019 (5 years ago)
K MacMillan
Thank you Castlereagh Properties for making our stay in London such a pleasure. We loved the apartment - fantastic location right in the heart of London and so close to all the places we wanted to visit. Perfect for visitors. You could not have been more helpful and charming. We will certainly be recommending you and look forward to seeing you again next year.... Read more
16th Mar 2017 (7 years ago)
F Busdraghi
We had a great experience with Castlereagh - the guys are really flexible and helped us a lot both at the beginning and during the course of our tenancy in London.
All the team has also been really kind and supportive in accommodating all of our practical and somehow boring requests
I highly recommend them, 5 stars... Read more
Tenant
13th Mar 2017 (7 years ago)
K Johnson
Agreed. The receptionist is rude, even three years later..... Read more
29th Jul 2016 (8 years ago)
O Austin
The most rude woman on the telephone! absolute disgrace to speak to a possible client like that, for a query relating to a property!!!!!!!!!!!!!!!!
There is no way this company will get a dime from me. A bit of common courtesy costs nothing, be prepared if she answers the phone, especially if you catch her on a bad day like I did!
I just feel sorry for the people she is losing money for!... Read more
23rd Oct 2012 (12 years ago)