E Weijers
Professional and friendly service- especially would like to single out Benji for his flexibility. Would recommend and come by again if I am letting again.... Read more
Landlord
21st Mar 2024 (10 mo. ago)
S Hare
Unprofessional company, unprofessional staff... Read more
18th Oct 2023 (1 year ago)
M Fallon
Always helpful. Great staff.... Read more
27th Apr 2023 (1 year ago)
B Chucas
We've had a great experience as landlords with Coopers. Luke has been detailed and attentive, we get a lot of proactive support, and our tenants' needs have been handled well. Very happy with our choice!... Read more
Landlord
22nd Feb 2022 (2 years ago)
J Passley
Well organised & conscientious staff. Well maintained office too... Read more
2nd Dec 2020 (4 years ago)
C R
Arthur was fantastic with helping me find my new home in Clapham, flawless service!... Read more
Tenant
15th Nov 2020 (4 years ago)
M Kaupp-Roberts
Great service all around and very professional. Never felt any pressure or hard sell; The coopers team were happy to show me many properties until I found one that I liked. Once I did they were very efficient and accommodating to meet the quick window I had for my moving date. By quite some margin the most pleasant experience I’ve had dealing with an agent in London.... Read more
Tenant
14th Nov 2020 (4 years ago)
Mantas
Very efficient and extremely helpful. Can’t fault any aspect of the experience yet. Would highly recommend!!!... Read more
9th Nov 2020 (4 years ago)
S
Fantastic experience working with them. Top professionals.... Read more
9th Nov 2020 (4 years ago)
O Palmer-Jeffery
Very responsive and helpful with any issues!... Read more
8th Nov 2020 (4 years ago)
J Redden
Really felt like they went the extra mile to help us. Thanks again Luke!... Read more
8th Nov 2020 (4 years ago)
N Oakes
Very different experience to what I've had with previous estate agents. Friendly, efficient and professional - couldn't ask for more.... Read more
8th Nov 2020 (4 years ago)
A Batten
Best lettings and management in the area 5X... Read more
Landlord
5th Jul 2020 (4 years ago)
T Leslie
Surprised at some of the bad reviews on this place - have always found Leah very supportive in getting stuff sorted where possible and very friendly.
Would recommend Cooper's and nice that you know the people who work there.... Read more
16th Mar 2020 (4 years ago)
A Mcfarlane
I would highly recommend coopers they provide a great professional service. Whenever we have had any problems they have always got it dealt with asap. Leah the Branch manager is always very friendly and always ensures that any problems with the property are dealt with swiftly and efficiently. Thank you leah.... Read more
Landlord
21st Jan 2020 (5 years ago)
M Lucet
Worst Letting agency I had to deal with.
3 weeks after we moved into our new flat let by Coopers, the letting agent informed us the Landlord would like to move back to the premises as soon as possible.
Coopers was aware the Landlord might move back but rented the place to us anyway. The letting agent "politely" asked us to find an arrangement to vacate the premises as soon as possible. Fortunately, we were protected by our 12 month contract.
Avoid at all costs.... Read more
Tenant
16th Oct 2019 (5 years ago)
Coopers were fine during the course of the tenancy (responding to queries, fixing issues), but were dreadful at the end of the tenancy. The process of getting the deposit back was horrific. They tried to claim for cleaning costs, despite the fact that the flat had been cleaned. When we disputed this cost, they then tripled the amount they were claiming as deductions on the flat. Forced to go through arbitration. Would advise anyone forced to use their services to take photos of everything when they leave the property and keep copies of all documentation.... Read more
Tenant
2nd Jul 2019 (5 years ago)
X Cai
Lea and the team are absolutely amazing (never thought I'd say this about an estate agent). Whenever we had any issues with the flat, it was always resolved very quickly. I can't fault them in the two years I rented from them. I wish I could say this about my new agency...
I would recommend Cooper's to anyone.... Read more
Tenant
12th Sep 2018 (6 years ago)
M Derrick
Amazing estate agents. Eunice provided an incredible service as I was buying a property, and rare to find such service from estate agents. A great, independent gem.... Read more
Buyer
2nd Aug 2018 (6 years ago)
J Hopson
An incredible effort at lying through their teeth. Admittedly 5 minutes late to a viewing due to having to rush from work. Stood outside the property for 5 minutes before ringing the agents. After no answer I found the store and went in. The lady who was waiting suggested she stayed until quarter past the hour, despite myself ringing her at 13 past after waiting for 5 minutes. Continued to insist she had been there despite that not being the case. Avoid at all costs.... Read more
6th Jun 2018 (6 years ago)
D Kemanes
This is possibly one of the worst and least considerate estate agents I have ever had the displeasure to deal with. Lee the main lady in their office, is incredibly rude and all round unpleasant, treats tenants with contempt and will never make an effort to hide how unhappy she is that she is being called upon to actually do her job, but even then she won't.
As an estate agent we had loads of problems of them giving keys to workmen who would just freely walk into our home without giving any notice. When complaining to "Lee" about this on more than one occasion she would get irritated and go on about how it's not her problem... INCREDIBLE!
Avoid this estate agent like the plague.Their office looks legit and on first impression they look ok, but mark my words when you have to deal with them once you are in a contract they will try squeeze you dry. AVOID!... Read more
Tenant
20th Mar 2016 (8 years ago)