Annabel from Hamptons Clapham was such a star. She knew exactly what our criteria was and before the property came on the market we were shown a great flat and put in an offer then and there. Annabel was very attentive and helpful from assisting with the offer to handing over the keys. Thank you so much
we had a great experience with the Hamptons.
Particularly with the Clapham agency where we were looked after with extreme care and professionalism by all staff. Especially want to thank Victoria and Rhian for their helpfulness and kindness.
They managed to rent, due to their experience, our property in three days finding a reliable and serius tenant.
Paolo & Giacomo
Professional service from start to finish. You’ll think again about trialling an online agent after using KFH Kennington. They negotiated brilliantly on my sale and purchase and made the experience as smooth as possible. Highly recommended
I honestly don't know where all these top reviews came from, so I'll share my story between me and KFH. They promised great and looked professional when showing me the flat (some wrong information provided during the progress, although I believe they're not intended to), but I faced very different situation after signing the contract with them. I couldn't get any useful information about council tax or utility bills after sending several emails for inquiring, I couldn't get the broken shower fixed after several emails with no reply, I couldn't get any solution when reporting severe formaldehyde odor in the bedroom beside "that's serious are you sure?", not to mention other inquiries that were ignored. Maybe the property manager is either too busy or thinks me as a tenant not worth paying attention to(they even got my name wrong on the contract and I needed to remind them several times to correct it). All these happened within the first 10 days after I moved into the flat, how can I be satisfied or being optimistic here?
Not very responsive, not recommended based on my personal experience.
We recently sold our flat through KFH Abbeville Road - Jimmy, our sales negotiator Arthur, and the whole team were great.
They worked hard to get us the best buyer and in a process with its ups and downs helped all progress smoothly to a brilliant outcome. A big thank you to all, we would definitely be happy to recommend.
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
I have just bought a flat through Winkworth, and had been dealing with Theo. The experience was smooth from the outset, and Theo was always on hand to help with any question or query (no matter how trivial). Winkworth really stood out against all of the other estate agents that I had used, and at no point during the process did I feel forced or hurried. I would highly recommend Theo, and wish him all the best in the future.
Theo was an extremely personable agent and helped us get a tricky sale across the line. He was always easy to contact and helpful throughout the process.
Sandy and Alex were amazing! They help us everytime we had a question. Thank you for everything.
Md Jahed Soroar
I rented a property threw this agency few years ago. Letting agents were helpful n polite. Especially Jibby. Unfortunately when I had to deal with their head office I was very disappointed. I have never seen that kind of attitude in customer service. They never have any time to answer my call, give me a wright information... Many times I have been told that responsible person will call me back, but during all contract he never did, I guess they are saving money for telephone bill.. Just useless ppl. Wouldn't pick this agency again, just because head office.
I found my flat (rental) through this agency. Not only they had the right property for me, but Lloyd (the agent I was assigned to), made sure everything went smoothly.
He showed me as many places as possible, learning what I could like or not. All while being very upfront and transparent about all kinds of info you may need. Anything from fees, places of interest in the vicinity, and important aspects to know about the properties. Definitely something you don't get everywhere. With the courtesy and patience I am grateful for, since I've just moved to London.
Totally recommend! You won't be disappointed either.
KFH are a horrible pathetic corporate bag of nails. They are liars. In any other market conditions they'd wrap up in a month and the staff would be back to hairdresser school. I look forward to the day they are done.