Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.Book a Valuation
- Online Valuation ToolGet a free instant estimate of your home's value.How Much Is My Home Worth?
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.Check My EPC
- Listing MonitorAlready on the market? See how your online property advert is performing.Track Performance
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2025
Is this your branch? Claim your page here.
- Countrywide - West End (Glasgow)
Countrywide - West End (Glasgow)
Closes at 5:00pm
107 - 115 Byres Road, G11 5HW
Countrywide West End (Glasgow) are an estate agent in Glasgow. They mainly list properties in G13, G11 and G14. Over the last 6 months, they've listed 80 properties, with 22 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 8:00pm
- Thursday 9:00am - 8:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 1:00pm
- Sunday Closed
View all details
Countrywide - West End (Glasgow) Reviews (242)
Have you used this agent?
84%
3%
1%
0%
12%
All (242)
Seller (37)
Buyer (11)
Landlord (49)
Tenant (65)
General (80)
C Tang
Kellie and Jamie from Countrywide have been very helpful, friendly and professional in helping to let out my flat. They kept me informed of any updates through emails and calls and undertook the letting checks and process swiftly. I'm very pleased with their input. All the best!
Landlord
2nd Nov 2024 (6 mo. ago)
A Byars
Fantastic service provided by the Countrywide West End branch. Jamie and Kellie worked tirelessly to relet the property. They undertook the process in a thorough and professional manner, whilst being friendly and considerate to the requirements of all parties. I would recommend their services and look forward to working with them again in the future.
Landlord
21st Oct 2024 (6 mo. ago)
K Lagman
Had the pleasure of working with Jamie to secure my new home.
The process was all very smooth and Jamie was very efficient with getting information across in both email and phone calls.
Highly recommend! :)
8th Oct 2024 (7 mo. ago)
S Clelland
Have just rented two properties via Countrywide and was most impressed with how they handled everything. Jamie could not have been more helpful. Both the checkout and new tenants moves were done smoothly. Great service
Tenant
4th Oct 2024 (7 mo. ago)
I Lynda
My experience in transiting to a new property, with Countrywide was seamless. They have a very friendly , considerate and helpful team, and working with Jamie as a first point was quite invaluable as he factored my availability and attended to my concerns patiently. I would recommend their services and look forward to extended partnership.
1st Oct 2024 (7 mo. ago)
K T
Working with Jamie and Kellie is a pleasure in getting a new property onto the market for letting.
Their approach is friendly, considerate, helpful and see the situation from both sides.
They understand the challenges involved, and they go the extra mile to find suitable tenants to meet the set requirements.
I would recommend their service to others, both new and experienced individuals in Glasgow and west of Scotland.
Landlord
27th Sep 2024 (7 mo. ago)
K Appau
Great Service.
20th Sep 2024 (8 mo. ago)
J Fraser
Delighted to share my very positive experience of working with Kellie and Yasmin on the recent let of my flat. They always went the extra mile and dovetailed perfectly when either was on holiday. They were enthusiastic, diligent and advisory while taking on board my feedback. Successful combination! Thank you.
Landlord
13th Sep 2024 (8 mo. ago)
G Latto
Jamie sorted me with a viewing and then continued the process to get me moved in. Very smooth and fast and efficient service from him and all the team. Would recommend
Tenant
13th Sep 2024 (8 mo. ago)
F Chukwu
Countrywide Paisley offered a highly competitive quote and went the extra mile by conducting a property visit and presenting their comprehensive service offerings. Their guidance and support throughout the tenant acquisition process were invaluable, ensuring a seamless transition. I'm extremely satisfied with their service and anticipate a positive and ongoing partnership.
Thank you Kellie, Jamie and Yasmin.
Landlord
30th Aug 2024 (8 mo. ago)
J Millar
Very good service, willing and able to sort out any issues. A pleasure to work with.
20th Aug 2024 (9 mo. ago)
B Boser
Agents were very responsive and helpful throughout. Yasmin was a star!!
11th Aug 2024 (9 mo. ago)
M Miller
Would recommend. Being a first time landlord I had no real idea where to start. Kellie sold me right away with her enthusiasm and guidance on everything. Yasmin was available to me at all times and was so helpful. Not even a week on the market and the tenants were secured. They handled pretty much everything from the get go and made my life so easy , I felt secure that it was all in hand and to the letter of the law.
Landlord
2nd Aug 2024 (9 mo. ago)
R Newland
Yasmin was absolutely amazing during our letting process! She was polite, professional and friendly. Yasmin was quick to respond to any questions we had and made the process very easy. She kept us informed at all times about anything we needed to do and was a delight to work with!
Landlord
29th Jul 2024 (9 mo. ago)
Anonymous Landlord
We have been renting our flat in Glasgow with countrywide for over a year now and its honestly been a wonderful experience and I would highly recommend them to any landlord or tenant. Kellie, Fern, Ashton, Jamie and the rest of the team have been as thoughtful and helpful to us as landlords as they have been to our tenants, who have also had a great experience throughout their tenancy. They have a really amazing knowledge of the market and always give honest advice and are quick to address any problems. 10/10!
Landlord
23rd Jul 2024 (9 mo. ago)
A Shoretire
Thank you Kellie, Yasmin and Jamie for your support. Such a great team!
21st Jul 2024 (9 mo. ago)
S tornya
Jamie has been brilliant, couldn't ask for more as we rent a fab new property. Thanks again - Chris
Tenant
25th Jun 2024 (10 mo. ago)
S M
As a landlord, Jamie & Yasmin were excellent and made the whole process of finding a good tenant seamless.
Landlord
14th Jun 2024 (11 mo. ago)
H cromar
Yasmin was so helpful throughout our renting process. Really good and fast communication, and went the extra mile to assist us through the whole referencing and application process. She even helped to speed up the process to ensure we got our keys when it suited us. I would really recommend Countrywide and Yasmin for anyone looking to let or rent a property!!!
Tenant
13th Jun 2024 (11 mo. ago)
K O'Neill
I had a really positive experience using Countrywide West End to rent out my flat and wouldn’t hesitate to recommend them to anyone looking to do the same.
I always felt they were giving me sound advice from years of experience in the business and brought up useful points that I wouldn’t have thought of myself.
They also ran a very personalised service. Yasmin worked hard to find the correct tenants for me and my flat, there was no pressure to accept tenants quickly, and I always felt they gave me honest and insightful feedback after each viewing.
Yasmin went the extra mile, even removing some leftover boxes from the previous tenants so that I didn’t have to come and do that myself from Inverness!
Their communication by phone and email was excellent and I really appreciated that I was always kept in mind and in the loop. It was very convenient that I could communicate with them via WhatsApp because I don’t have a good phone signal where I work.
Landlord
5th Jun 2024 (11 mo. ago)
F Depraetere
We are new tenants and Yasmin helped us sort everything out within a week. Great service!
Tenant
28th May 2024 (11 mo. ago)
Y yuet
I am very happy with the quick and friendly response provide by Yasmin and the team
23rd May 2024 (11 mo. ago)
O UK
Had the pleasure of dealing with Jamie when renting a new property. Was very helpful through the whole process and assisted when minor parts of the application required further attention. Would recommend using Countrywide to let or rent a property from to anyone considering without any hesitation.
Tenant
3rd May 2024 (1 year ago)
F creed
Jamie went above and beyond to accommodate a viewing for us. We were kept up to date through out the process and Jamie's communication was really good. Any questions we had were answered. We would highly recommend Countryside's services and appreciate the work that Jamie has put in.
30th Apr 2024 (1 year ago)
O Tucker
Having rented properties with various letting agents over the past few years, Countrywide have by far been the best. Jamie and Kellie's communication throughout the whole renting process has been amazing. They went above and beyond in getting everything sorted for me to move in on the day of my choosing. I was always kept in the loop and received responses quickly. Thank you for making the move so much easier!
Tenant
22nd Apr 2024 (1 year ago)
K Baxter
First time using Countrywide and can't fault them in any way. From Gavin's initial visit, Jodie & Eilidh dealing with viewings and Julie looking after negotiations things were handled exceptionally well.
16th Apr 2024 (1 year ago)
S fridman
I couldn't fault the service that Countrywide providing in finding a tenant for our flat - swift, organised and very helpful and pleasant staff. I would highly recommend and will use them again.
Landlord
19th Mar 2024 (1 year ago)
David
Moved in this month, Yasmin was ace in her work as an agent. Top quality customer service, responsive to emails, keep it up all good.
19th Mar 2024 (1 year ago)
D Tom
I am a new tenant and obtained my apartment through this agency. Jamie (and everyone else I came into contact with) was very professional and efficient throughout the whole process. After the visit, the whole process was fast and I was able to get the keys to the apartment within ten days.
Tenant
19th Mar 2024 (1 year ago)
R glennie
We were very pleased with the service received
the process of viewing applying and starting the tenancy was handled
Very smooth and quick Thanks to Jamie.
Tenant
15th Mar 2024 (1 year ago)
S Kishore
Very good service, thanks for support.
8th Mar 2024 (1 year ago)
S Byrne
We have had a great experience with Yasmin and Kellie and are so pleased with the service received as new tenants.
The process of viewing, applying and starting the tenancy was very smooth and handled quickly. Yasmin and Kellie were both excellent throughout!
Tenant
5th Mar 2024 (1 year ago)
A Greene
Countrywide West End has managed my rental property for many years and they are always great to work with when remarketing between tenancies - once again, this was the case recently. Their knowledge of the West End lettings market is always right up to date so the advice provided, whether on the anticipated level of rent or what needs done to the property before getting it back on the market, is always spot on. Thank you therefore to Kellie, Jamie and all at Countrywide West End.
Landlord
5th Mar 2024 (1 year ago)
D Cranston
Countrywide took over letting my HMO in Glasgow. So much better than the last letting agent. It was only after they started helping me that I realised how much needed done. That said they've made it so easy and lifted a huge weight off my shoulders. Recommended ???? ???? ???? ???? ????
Landlord
29th Feb 2024 (1 year ago)
P Padam
My experience with Countrywide west end has been nothing short of exceptional.
I rented a property and from the initial inquiry to the final signing of the lease, Jamie demonstrated professionalism, efficiency and genuine care. I was particularly impressed by the promptness of their response to my inquiries and the transparency throughout the entire process.
I would highly recommend it to anyone in search of reliable letting agents. Thank you Jamie once again for your outstanding service.
Tenant
13th Feb 2024 (1 year ago)
D Beggan
From the initial meeting with Gavin and on to the sales team the sale of our house could not went smoother. At the outset Gavin gave us an estimate of sale price and a top end possible sale and to our delight the resulting sale exceeded the top end price. It is worth mentioning that we expected the property to be on the market for months but sold in six weeks. I would, without hesitation, recommend Coutrywide , Byres Road to anyone intending to sell their property in north Glasgow.
A big thanks to all the team.
Seller
8th Feb 2024 (1 year ago)
J Santa
Kellie and the Glasgow West End team are excellent, very supportive and considerate for both tenants and landlords. Highly recommended.
6th Feb 2024 (1 year ago)
F Smith
I’m a landlord in Glasgow wonderful service from countrywide west end. Jamie has kept me informed at every stage. Would definitely recommend. This is my second time using there let service and would use again and recommend to others which I have done so already.
Frances Smith
Landlord
29th Jan 2024 (1 year ago)
S Saikat
Kellie and team was excellent to get my property on market and rented out within couple of weeks only! Very good support and team work. I appreciate their commitment and thinking to bring more properties for them to manage. Kind regards.
Landlord
22nd Jan 2024 (1 year ago)
Rishad
Excellent and outstanding service in letting the property. Very good client co ordination with helped secure the tenancy complaint building regulation certificates by giving access to maintenance & compliance companies at a competitive price. Throughout the process of finding tenants, gave instant information on prospective tenants and offers after viewing.
Landlord
18th Dec 2023 (1 year ago)
J Cerezo
Hello, recently I used this branch's service and I want to say that the service that Kellie, the Manager, provided to me and my flatmate was excellent. She show me the flat and replied all my questions properly, without lies or minusinformation, and the process was super fast. Before contact them, I visited other letting agencies and if I do an objetive comparation, I can say that Countrywide North Sales was the best one, mainly in Byron Road. Clyde Property, their competior has a very good service too, but they made some mistakes, as overrating flats and poor costumer service (only one employee). The services and flats that Contryside offered to us were brilliant. I will not comparate Countrywide with other branchs, as for example, in the South Side I visited another ones, as those were totally inferior. Finally, I want to say that in the future I will strongly recomend them to my friends and work colleagues, and I will considere the Estate Department first of all when I will buy a house. Jose, Univesity of Glasgow.
11th Dec 2023 (1 year ago)
D Andrade
Amazing customer service!!!. Kellie and Jamie just made our flat search simple and enjoyable!! Thanks so much for your patience and help!!.
Tenant
8th Dec 2023 (1 year ago)
D Carmo
Jamie has been a delight to work with, turning what is a major change for me, personally, into a smooth process so far. He is quick to answer any questions, always cheerful, and has been a great introduction to Glasgow for me. Thanks Jamie. I look forward to dealing with the rest of the team after I move in.
Tenant
28th Nov 2023 (1 year ago)
A Oluwatosin
I would like to appreciate Ashton and Fern at byres Road Glasgow for their wonderful services . They both made letting easy and my stay at the apartment was wonderful ..
Ashton was my apartment manager and he did excellently well, they are swift with responses and resolve any issues as fast as they can ! I have no complain whatsoever ..
Thank you Ashton and Fern of Countrywide Letting Agency .
Tenant
23rd Nov 2023 (1 year ago)
N Coster
- Terrible communication with tennants unless they do something illegal and need to cover their own backs.
- Terrible communication of tennant needs between staff.
- Poor staff training.
- Poorly cleaned and maintained flats.
Countrywide have earned their terrible reputation, don't choose them unless you have no other choice.
Tenant
10th Nov 2023 (1 year ago)
D Nikolaieva
I’m now a happy tenant and wanted to say thank you CountryWide team. Especially Fern Conway who made the process easy and clear for me. I appreciate all your help. Highly recommend!
Tenant
9th Nov 2023 (1 year ago)
G Sotiriou
Great service by Countrywide @Byres Road brunch and Ashton Russell. I was really impressed with the check out process, everyone was very responsive to the emails, and were really fair to us tenants even though we weren't present during the checkout inspection. This is by far the best letting agency I've encountered in the UK.
Tenant
31st Oct 2023 (1 year ago)
H Dearden-Hellawell
So quick and efficient! Kellie and Fern were so helpful they got us sorted out with a flat within a week after looking for months ! Thank you
Tenant
12th Oct 2023 (1 year ago)
A McC
Many thanks to the team at Countrywide in Byres Road for their work on letting my flat. Once again they were on the ball and there to flatten the bumps on the road. I am so far from home; it's always good to have them around the corner.
Landlord
6th Oct 2023 (1 year ago)
M Olawoye
They made the whole process seamless and flexible, they were very helpful in securing the apartment and nice as well. Everything is up to standard and I did not regret getting the apartment through them.
Tenant
27th Sep 2023 (1 year ago)
J Malek
I have had an amazing experience through the process of my new tenancy. Big thanks to Fern and Kellie who provide a professional and quick, yet friendly and helpful, service. I highly recommend Countrywide Sales and Lettings to anyone. 5*
Jakub M
Tenant
21st Sep 2023 (1 year ago)
K Russell
Fantastic service provided by Countrywide (West End) for a first time landlord it was refreshing to have the support and helpful assistance from Fern Conway and her team. I highly recommend Countrywide to other clients for quick, helpful and informative services and support that they provide.
Landlord
18th Sep 2023 (1 year ago)
J Demby-Harris
Ashton Russell was really helpful and easy to deal with. Cheers.
15th Sep 2023 (1 year ago)
D Martin
Ashton is a great property manager and always drops everything to help his customers. Thank you!
14th Sep 2023 (1 year ago)
H Mollins
Countrywide have been fantastic in arranging an updated tenancy agreement during a particularly challenging time. Fern in particular was prompt and very clear with communicating what we needed to do and made the whole process much easier for my partner and I. Thank you so much!
Tenant
5th Sep 2023 (1 year ago)
M Pe?ka
Quick help from Mr Ashton Russell with a hot water issue. Much appreciated.
1st Sep 2023 (1 year ago)
J Okpere
Kellie and Jamie in particular, and all other staff I dealt with where helpful and professional.
I would recommend their service
25th Aug 2023 (1 year ago)
R Brittain
Country wide on Byres road is a shocking lettings for young professionals. Ashton Russel has ignored all of both mine and my flat mates calls and ignored every email sent regarding arrangement to remove furniture from our flat (which we had to do to get our deposit back) however he Did not Reply to any email or return any call to arrange a date. Is this the appropriate conduct for a portfolio manager? Purposely went out his way to make sure we couldn’t get our deposit back.
On one occasion my flat mate phoned his office number where he failed to correctly place her on hold and we heard him making snarky comments at a fellow agent for transferring her call to him?
Countrywide also arranged to have a contractor re tile our bathroom floor and to do this they had to remove the bathroom door then reconnect it after. Country wide charged us £402 claim
For apparently “tampering and damaging door” could two 5ft3 girls really take a door off it’s hinges? Again no reply when I asked him this.
For someone working in law I whole heartedly know that there has been mass company negligence in regards to both mine and my flat mates care and financial security.
Tenant
24th Aug 2023 (1 year ago)
T McCrae
Many thanks to the Countrywide team @ Byres Road for making the letting process very simple and straightforward. Kellie and Jamie provided excellent guidance and support throughout the entire process. Both were very professional and quickly answered all questions. Their industry knowledge is second to none. The landlord online portal makes it very easy to track what's happening with the tenancy. I initially thought the letting process was going to be complicated, but Countrywide made it easy. For a stress free, quick and simple letting process I would highly recommend Countrywide ????
Landlord
23rd Aug 2023 (1 year ago)
F kendall
Myself and my husband have been dealing with countrywide estate agents in Byres Rd since April of this year in regards to a rented property.
We have been dealing with Jamie Sidebottom for all of this time.
He has been exemplary in his professional and helpful manner. Nothing is too much trouble and he carries out his duties calmly and politely . We had a recent issue regarding the address and Jamie came to our rescue sorting it all out in his usual calm professional way.
He is a great asset to the business.
Landlord
23rd Aug 2023 (1 year ago)
I Mcmullan
After meeting Gavin at my house and deciding to sell my home with countrywide west end I was very happy with the service I received from Julie, Eilidh,and Diane who kept me updated on the sale of my house
Seller
21st Aug 2023 (1 year ago)
F Abbes
Countrywide helped me sell my property recently. It does what it’s on the thin from the start to the end. Gavin did well his job at the start and Julie kept me informed with the update and feedback during the time the property was on the market.
Seller
21st Aug 2023 (1 year ago)
S Gordon
Ashton Russell was very helpful when we were trying to find out how to register to get our deposit back on the flat my daughter rented. He answered every query promptly even when we were struggling and had to email several times for advice.
Tenant
19th Aug 2023 (1 year ago)
K Graham
Countrywide West End provided an excellent service throughout the selling process. Julie and Freya and the staff were helpful and supportive at all times and communicated with us every step of the way
Seller
1st Aug 2023 (1 year ago)
A Anila
Countrywide’s fee is on the more expensive side in my experience but they sure do get results! I was absolutely delighted working with them for my sale. The staff were friendly, flexible and attentive which made for a relatively stress free experience. Fantastic service, would definitely recommend.
Seller
1st Aug 2023 (1 year ago)
K Eddie
Overall very happy with the service I received from countrywide west end during the sale of my property. Many thanks to Freya for her professional and friendly attitude through out.
Seller
27th Jul 2023 (1 year ago)
S Carruthers
Wouldn't recommend, won't allow viewings of properties unless you tell them your financial history, mortgage abilities, who your mortgage is with etc, wondering when she was going to ask for my shoe sign and zodiac sign - no other estate agent does this so if you are looking to sell your property, do not use them
27th Jul 2023 (1 year ago)
P Hoyle
Jamie and his team were excellent. I was just amazed by their dedication, commitment and help throughout my entire rental process. Jamie is just professional! very swift to respond to every query and super helpful. Countrywide made my rental experience less tiring. Had a wonderful experience with them and will highly recommend.
Tenant
26th Jul 2023 (1 year ago)
A Dundas
Countrywide’s fee is on the more expensive side in my experience but they sure do get results! We were absolutely delighted working with them for our sale. The staff were friendly, flexible and attentive which made for a relatively stress free experience. Fantastic service, would definitely recommend.
Seller
10th Jul 2023 (1 year ago)
E Airley
Fern & Kellie were professional, efficient, very helpful & responsive, and made what's always a stressful process so much easier & quick c/w any number of other letting agencies. A pleasant & unexpected relief. Our thanks to them. Would very much recommend them over the other agencies in West End, all of whom I'd avoid like the plague, going on past experiences!
Landlord
30th Jun 2023 (1 year ago)
R Mehan
Good customer service
28th Jun 2023 (1 year ago)
F Macdonald
Used Countrywide for letting out a flat for the first time and I’m glad I did. Kellie, Fern, Jamie and the rest of the team at the West End branch made the whole thing easy and stress free. Definitely recommend for anyone looking to sell or rent.
Landlord
27th Jun 2023 (1 year ago)
R Scott
Fantastic service from Fern, Kellie and the rest of the team. They provided fast and helpful communication that made the move very smooth and easy. We’re all very happy with our new flat!
Tenant
5th Jun 2023 (1 year ago)
I Voroneckaja
Excellent service from Kellie and the team in launching our rental flat and finding a tenant. Friendly, timely and professional service. Having secured the tenant, we look forward to our full management service with Countrywide.
Landlord
3rd Jun 2023 (1 year ago)
D Nik
Great communication from the start, straightforward move in process and adequate support at every stage
Thank you!
Despina n
Tenant
23rd May 2023 (1 year ago)
M Aleksandrov
I've had the best of experiences at all times over the past few years. Dealing with Fern, Kellie, Jamei and all team are absolutely brilliant!
Thank you guys
16th May 2023 (2 years ago)
R Currie
Great experience using countrywide recently. From the moment Gavin came for the initial meet he was lovely and very informative. To the girls in the office who kept in touch through the whole process of selling our house! Everything was in place quickly. Can’t recommend countrywide enough!
Seller
11th May 2023 (2 years ago)
A Kralovic
Process of going through the all the documents and moving in was really quick.
Thanks Jamie
9th May 2023 (2 years ago)
C Lian
Find a flat with Countrywide and the whole process takes just around 2 weeks.
Jamie is a responsive and responsible negotiator. Good communication and friendly viewing experience.
Patricia from the property management team also provides good service and prompt response.
Overall had a good experience with their professional service.
30th Apr 2023 (2 years ago)
D Dhaliwal
Fantastic service from Countrywide, especially Fern Conway. As a landlord they provide us with professional yet friendly service. A major strength of the Byres Rd office is the standard of communication. All enquires are handled clear & timely manner.
Landlord
29th Apr 2023 (2 years ago)
G Cifrodelli
Efficient agency that made all the pre-moving phase extremely smooth and easy! Fern is very professional and responsive.
24th Apr 2023 (2 years ago)
H Walton
Jamie and colleagues were very helpful with our recent let via Countrywide. He seamlessly led us through the letting process, with prompt and clear replies to all queries, all the while showing friendliness and extreme professionalism.
Tenant
16th Apr 2023 (2 years ago)
L Hilliker
We were exceptionally pleased to work with Jamie S. throughout the letting process. Jamie shone with his level of detailed knowledge, courteousness, and frequent communication. Most impressive was Jamie’s wide-reaching and transparent knowledge-sharing of the ins and outs of each phase of the rental process, and we came away feeling treated with utmost respect and with honesty. I would recommend that anyone, whether an experienced renter or becoming a first-time tenant seek out Jamie with Countrywide North in Glasgow’s West End, as he was an absolute pleasure to work with and will pull out all the stops to ensure you are kept informed at every step. Our highest regards—LH & WR
Tenant
12th Apr 2023 (2 years ago)
M McHardy
Used their landlord services, fantastic from start to finish.
Yes they earn a % and justified with the service they provide. Kellie and Jamie, professional, courtesy, helpful, going the extra mile.
Understanding of your personal needs, information on tap, advice available at every step.
Landlord
31st Mar 2023 (2 years ago)
J Adedamola
Fern was the agent who was in charged of me getting a house and all through the process, she was wonderful, Patience and always looking for a better and convenient way to do our referencing. I will recommend Countrywide Letting Agents to anyone. They are super professional and accommodating to everyone. I got my keys today and I am super happy. Thank you Countrywide.
Tenant
21st Mar 2023 (2 years ago)
I Schmaltz
Fern was so helpful in my letting process through Countrywide. So grateful for all her assistance and making the process so easy for me.
Landlord
16th Mar 2023 (2 years ago)
BlairSavage1994
Great level of service by Fern, always prompt and punctual with information and updates. Many thanks.
16th Mar 2023 (2 years ago)
D MARTIN
Kellie and the Countrywide team were absolutely fantastic in helping me find a flat. The whole process was efficient, clear and quick. Communication with both Fern and Kellie has been very clear since the start - I could not recommend them enough!
Tenant
7th Mar 2023 (2 years ago)
M Aryanmanesh
Another fantastic experience letting my second property through Countrywide agency. Excellent support from Fern Conway and Kellie Nichol through the process. It is great doing business with you guys.
Landlord
6th Mar 2023 (2 years ago)
M Drafiova
Fern and Kellie from West end branch were very helpful, responsive and fast - very good service and response at short notice. We were explained the process, Fern and Kellie helped us to get things organised and get the property rented - we would use them again.
Landlord
28th Feb 2023 (2 years ago)
E Maclean
Great service for sale of flat from start to finish. Gavin advised what was required to get flat ready for sale and Freya was friendly and helpful and kept me up to date with all aspects of the sale and gave excellent advice due to me being a first time seller, helping me achieve sale price I was very happy with. Would definitely recommend using Countrywide as your estate agent.
Seller
17th Feb 2023 (2 years ago)
fl
Such a lovely team, Fern and Kellie being especially supportive of us as students and new renters!
Tenant
30th Jan 2023 (2 years ago)
K McGahan
We had a great easy time moving to our new flat with the help of Fern! Any issues were efficiently communicated and we were given time to solve several problems we encountered with the move.
30th Jan 2023 (2 years ago)
O Oghide
Excellent service received from CountryWide team in securing my flat. They are highly recommended for property search in Glasgow.
29th Jan 2023 (2 years ago)
R Drysdale
Gavin made a great initial impression on our family. He clearly discussed all our options and explained the process from beginning to end. The office staff were great throughout and the highlight was their communication. We were regularly updated and this allowed for a quick sale of our home even with tight deadlines due to work commitments.
Seller
8th Nov 2022 (2 years ago)
B Sutherland
Amazing experience with Maddie and the Countrywide team! Have been looking for a flat to rent for the past 4 months, when I finally got in touch about a place with Countrywide, Maddie led us through the whole process so smoothly. Really appreciative and grateful for all the help! Very professional and personal service. Thank you!
Tenant
12th Oct 2022 (2 years ago)
E Stringer
Maddie was so great at helping us find a flat. It's a stressful time for everyone looking, but she was professional, efficient and caring throughout the whole process.
4th Oct 2022 (2 years ago)
A Chrysopoulou
Stellar service from Maddie and the team of Countrywide West End! From the very beginning, Maddie was extremely helpful, friendly and responsive. When I had the flat viewing, she provided all the necessary information and extra details that made all the difference. Throughout the process, Maddie was always keeping me updated with regard to the reference checks and the last bits of work in the flat. Last but not least, she was flexible with arrangements like collecting the keys, which is great given work commitments. Can't thank enough Maddie, Alex and Kellie!!! Such an amazing team that made the process of renting a flat much easier!
Tenant
1st Oct 2022 (2 years ago)
B irnbru
My whole experience has been fantastic from start to finish. The team in countrywide west end are the best that i have ever dealt with. Kellie nichol brought my flat onto the market in february 2022 and ive never looked back. Alex Tucker discussed all relevant marketing of the property and got me up to date with all of the safety requirements. Madeline got me a great tenant and kept me updated throughout the viewing process. Great experience.
Landlord
23rd Sep 2022 (2 years ago)
D Macdonald
The process was very easy and simple from the get-go, thanks to the excellent service from Alex, Maddie and Kellie, who continue to offer help. Very professional and friendly girls and made my first time moving house stress-free.
8th Sep 2022 (2 years ago)
J Pryor
Fantastic service by Maddie and the west end team. Maddie was extremely friendly and helpful right from the start and has been extremely responsive as we embark on our first rental in Glasgow. Thank you Maddie, Alex and Kellie.
Tenant
7th Sep 2022 (2 years ago)
B Murray
Despite trying to move at short notice during a period of huge competition for rental properties, we found Countrywide were wonderful to work with. Maddie was extremely positive, helpful and prompt with all correspondence, and we felt well looked after once we were in contact with her. It’s nice that the personal touch still exists. We would highly recommend Maddie and Countrywide if looking to rent in Glasgow!
Tenant
2nd Sep 2022 (2 years ago)
J Millings
I have let my flat out with Countrywide for around 14 years. I have luckily only had 5 tenants in this time and have always received a very efficient service from the team. In particular my last let ,a few months ago, was seamless thanks to Alex, Maddie and Kellie for their advice, knowledge and excellent communication. Jennifer Milling ( nee Lamb).
Landlord
24th Aug 2022 (2 years ago)
S Bird
Great service by all the sales team and really personalised and easy to understand mortgage advice.
23rd Aug 2022 (2 years ago)
A Boestad
First time renter, blown away by the service, patience and friendliness provided to me and my co-tenant by Alex and Maddie from Countrywide. Having no clue about anything about a month ago we now have someplace to live and we couldn't have done it without them!
1st Aug 2022 (2 years ago)
C Ritchie
I am a landlord who has been using Countrywide for a number of years now. I have recently got a new tenant into my flat and Kellie, Maddie, Freya and Alex couldn't have been anymore helpful.
Thanks again
29th Jul 2022 (2 years ago)
J Adams
The viewing was easy to arrange and Kellie was very kind and helpful, further on in the application process Madeline was responsive and attentive to make everything easy and quick. Madelines organisation made the whole process up to picking the keys up very easy and we faced no problems start to finish. Highly recommend
21st Jul 2022 (2 years ago)
A Nair
Thanks to the Countrywide team I was able to find an accommodation quickly and effortlessly. The team is professional, organised and values customer’s time.
Thanks Kellie Nichol for the assistance. Cheers!
11th Jul 2022 (2 years ago)
M Filipova
Excellent experience renting a flat with Countrywide West End. In particular, Alexsandra and Kellie were extremelly helpful, always responding to queries quickly and professionally.
8th Jul 2022 (2 years ago)
A 8
Kellie was very friendly and helpful, while maintaining professionalism at all times. So far my experience with her and Countrywide has been seamless!
30th Jun 2022 (2 years ago)
R Mather
I dealt with the lettings team as a new tenant and I was really impressed with the professionalism and friendliness of the team. They responded to all my questions quickly and accurately, and were especially helpful as I was moving across the country.
28th Jun 2022 (2 years ago)
C G
Viewing and initial experience until agreement were just ok.
The flat was in poor condition when I moved in in July 2021. Apart from bathroom tiles and the flat's main door which I left without a proper locker for a month after moving in -risking my own safety- nothing else has been fixed from the 2-3 things I reported straight away as more important to be fixed (Please note that I have been in the property for almost a year now). Still more things I have reported on the inventory list when they provided it to me but I haven't gone through all as the agency requests reporting everything through a specific website and what's the point to spending my time, once they have never read the first things I reported? For now, I am waiting for a response as my fire alarms went off two days ago.
No communication from their side in general, apart from a time that an agent emailed me to ask for money because according to the system I have not paid which was not true and they actually found out that they had my name under another property (still don't know what was going on but they ensured me was a mistake when they updated something on their system. Anyway).
I am assuming agents will have to contact me to renew my contract when expires, especially if they/the landlord want to increase the rent. And if I decide to move out I want to see what they will attempt to say about everything I have reported and they never fixed. Are they going to ask to steal money from the deposit? I hope they will not dare. I also hope the landlord knows about what they do because I had even sent a "letter before claim" (before you take court action) before they have the flat's main door fixed. Does the landlord know? I am wondering.
For future/potential renters: Check everything and take photos of everything when you move in, also comment on everything that is included in your inventory. Raise the issues straight away -choose to send emails so you have everything in writing. And then just hope for yourselves that you will have the courage to fight for your rights if anything happens. Or just consider choosing an agency with a good reputation/reviews.
17th Jun 2022 (2 years ago)
S Woods
Can't thank Alex, Freya and Kellie enough for all of their help finding us a tenant. They kept us in the loop every step of the way and were so quick to keep us updated as and when we had feedback from viewings. Their experience and knowledge into the rental market is second to none and I would highly recommend them. Thanks!!
9th Jun 2022 (2 years ago)
J Alatalo
From the moment of posting an inquiry regarding a prospective property to rent, Countrywide has been quick to help me with all queries I've had. All matters have been dealt with a friendly and professional manner and I've been very happy with the service provided. Renting can be scary, but I'm confident Countrywide will be able to help with every step of the way.
1st Jun 2022 (2 years ago)
W Yuan
very good response speed and efficient working style. well done.
1st Jun 2022 (2 years ago)
S Cordwell
Wonderful service. It made the whole experience painless. We felt supported, never felt under any pressure to rush the house onto the market and we’re given great advice about how to prepare for photos and viewings.
Seller
17th May 2022 (3 years ago)
C Paddock
From the very beginning Robyn was knowledgeable, helpful, and professional - even before we put an offer in she would look over home reports and give advice on the area and any possible concerns on the property. When we had an offer accepted she worked quickly to find us the best mortgage deal and the appropriate insurance and income protection to set us up in our new home. Would highly recommend using Countrywide and Robyn's services.
Buyer
5th Apr 2022 (3 years ago)
H Siembiga
Countrywide's Gavin Dillon and Megan McPherson are a very good team and provide excellent service. Companies they work with are top notch - marketing and solicitors are very easy to work with and knowledgeable in their areas. Highly recommended.
24th Mar 2022 (3 years ago)
F W
Excellent customer service from Kirstin and mortgage advice from Robyn in a very short timescale to make sure I could get out to view, and offer on a property I really liked. Brilliant communication which is continuing now the property is under offer. Would highly recommend.
Buyer
23rd Mar 2022 (3 years ago)
S howson
Happy with the management service provided to date.
Repairs carried out promptly and efficiently and competitive rates.
Landlord
12th Feb 2022 (3 years ago)
S Storm
Freya was so good, lovely and warm. On time for my viewing, very responsive, was ready to make alternative arrangements to make the process easier for me as i work full-time. Dealt with me sending lots of unsure emails and phoned me to reassure me of some things i was concerned about. Made it super easy and quick to rent. Very professional
Tenant
31st Jan 2022 (3 years ago)
J gordon
I'm delighted with the service received from countrywide. Mhairi and Freya have been extremely helpful.
26th Jan 2022 (3 years ago)
S Lingalot
Mhairi, Joanne, Freya are insurmountable in their experience, professionalism & approach, particularly notable is their communication, congeniality & presentation which speaks volumes! while providing excellent customer service, all are undeniably true assets to the company & for anyone seeking property management services, look forward to doing more business with Countrywide in near future.
25th Jan 2022 (3 years ago)
N Hutchison
From our introductory meeting with Countrywide’s sales manager Gavin, we knew that the sale of our property would be in reliable hands. He displayed an extensive knowledge of the local property market and always provided us with clear and concise information in a down to earth manner, which made us feel very much at ease. Gavin provided us with a very competitive market valuation and also helped to arrange for a Home Report to be carried out prior to our property going onto the market.
From there, Kirstin and the sales team at the Byres Road branch took over the next phase of the sale. We found the sales team to be most helpful whenever we had any queries and we were always given advanced knowledge of any arranged viewings and provided with regular feedback.
We were delighted to learn that a satisfactory bid had been received in what felt like a very short space of time, and the sale of our property was completed soon after. This is testament to the fine work carried out on our behalf by Countrywide.
In summary, we were very pleased with the professional service provided by Countrywide and found their marketing fees, etc to be very straight forward and fair, with no hidden costs. We would have no hesitation in recommending Countrywide when selling a property.
Seller
23rd Jan 2022 (3 years ago)
R MacKenzie
Excellent service, Freya couldn't have been more friendly and helpful throughout the moving process. Highly recommended. Thanks!
21st Jan 2022 (3 years ago)
A Stoner
Many thanks to the great team at Countrywide Byres Road with helping us to sell our flat. Gavin, Julie, Megan and the rest of the staff were knowledgeable, informative and helpful.
Seller
7th Jan 2022 (3 years ago)
P Whiteley
I have used the company for many years as a professional landlord. In this time I have found the company to be pro active and very focused in their advise and day to day application. I particularly like to deal with Mhairi and Joanne who keep me advised of current legislation, implementing this advice in a timely manner. Would recommend to anyone considering using a letting agency.
Landlord
16th Dec 2021 (3 years ago)
I McGregor
Mhairi and Freya have been amazing to look after our property after requiring extensive decorations after a long term tenant had moved out, work completed and new tenant in with no concerns
Landlord
1st Dec 2021 (3 years ago)
M Anton
Excellent Service from start to finish. Countrywide were very efficient and helpful when it came to selling our flat. We were very happy with the end result. Thanks to Gavin, Kirstin and all of the team at Countrywide!
Seller
30th Nov 2021 (3 years ago)
A Russell
The staff are friendly, knowledgeable and know the market.
29th Nov 2021 (3 years ago)
J p
Thanks so much to all at Countrywide for support, understanding and professionalism in selling my house. Julie, Megan and Kirstin have been exceptionally helpful throughout what was not a straightforward process. Thank you for all your efforts, for conversations and action taken when required, and for making sure that all came good in the end. Highly recommended.
Seller
9th Nov 2021 (3 years ago)
L Brown
I had a maintenance issue at the property that Countrywide manage for me. Aiden was extremely helpful and organised everything for me very quickly.
He always replies to my requests and questions speedily which is much appreciated.
Landlord
31st Oct 2021 (3 years ago)
M Devos
I recommend countrywide for letting/ and especially Freya. Between quality and professionalism, Freya has been really helpful since I started my tenancy. Really good communication too!
Tenant
28th Oct 2021 (3 years ago)
D Larkin
I can't speak highly enough about the service I received from the byres road branch in the recent sale of my flat. From my very first interaction with Paul who came out to value the property and was one of the nicest and most reassuringly positive people you'd ever meet, through to all the staff in the branch and especially Megan, who basically led me by the hand through the whole experience, keeping me informed of every single aspect of the process along the way. I'd definitely use countrywide again and can't recommend them
highly enough.
Seller
20th Oct 2021 (3 years ago)
S Barclay
Excellent service. Very and professional and excellent communication. Would use again.
6th Oct 2021 (3 years ago)
Zoe
Great service from Mhairi and Freya and the rest of the team at Countrywide. Easily contactable and professional from start to finish and had tenants in the flat within 2 weeks. I was really pleased and impressed with their slickness. Thank you team!
Landlord
6th Sep 2021 (3 years ago)
A Robertson
Julie Wengenroth at the Byres Rd branch of Countrywide helped us keep in touch with our sellers at a property marketed by her branch. By keeping the lines of communication open, she proved to be an invaluable help in getting our purchase over the line. Throughout the whole process, she remained professional, friendly and very obliging. From hearing that our bid had been accepted by our sellers, to the handover of keys, Julie was an integral part of the process.
Buyer
13th Aug 2021 (3 years ago)
D Bow
Excellent team of professional and helpful people. Very responsive to our requests
16th Jul 2021 (3 years ago)
D Buchanan
Edited review*
Don't use Countrywide.
Shamelessly Incompetent, they will hold you to ransom.
Makes Clyde Property look more appealing than Covid.
16th Jul 2021 (3 years ago)
Anonymous Homeseller
Quick and efficient in our sale and all staff at the Byres Rd branch were very knowledgeable and eager to help. A first class service all round. Highly recommend.
Seller
8th Jul 2021 (3 years ago)
F Fioranelli
Very happy with the service provided by the letting team for renting my flat. I appreciated it took little time and the fact that the team was very responsive to my queries.
Unfortunately, the positive feeling above changed over time. A) Any time there was something to repair in the flat as per tenant's request, communication was rather poor with no follow-up on what reparations were made, status, etc. -
and B) lots of problems to terminate the letting to put the flat on sale, with deliberate attempts to prevent contact with the tenant and delay the process.
As a landlord, not happy at all of how things have been managed.
Landlord
30th Jun 2021 (3 years ago)
K Blair
Professional and responsive service, Freya made the process of moving really easy, even with everything needing to be completed virtually! Would definitely recommend.
30th Jun 2021 (3 years ago)
A Woolley
Would highly recommend. Friendly and professional service, Gavin and Julie were a pleasure to deal with. They kept me updated throughout the process of selling my property and provided assistance when required.
Seller
25th Jun 2021 (3 years ago)
Anonymous Homeseller
Many thanks to all the guys at the West End branch in Byres Rd for their help and quick closure on our property. Gavin, Kirsten and all the girls….. first class!
Seller
23rd Jun 2021 (3 years ago)
C Hamilton
I found Countrywide on Byres Road were excellent. My property sold very quickly and the girls in the office were very professional and efficient for the viewing times and letting me know what was happening at all stages. Gavin was fantastic at taking pictures of my flat and put everything together in a matter of days, the schedule looked great and the advice he gave me on selling made the process very smooth. I would definitely use them again.
Seller
2nd Jun 2021 (3 years ago)
C McLean
Countrywide have been really helpful and responsive in helping us move in to our new home. Louise has been great and prompt in her communication with us.
Tenant
29th May 2021 (3 years ago)
D Ealey
Just started renting through Countrywide and the experience was pleasant and easy. Freya Lindsay was very professional and responded quickly to any queries about the application.
Tenant
21st May 2021 (3 years ago)
W A
Great service, very professional. Any queries dealt with quickly and efficiently by Gavin and Megan. Highly recommended.
17th May 2021 (4 years ago)
L Evans
I would highly recommend Countrywide. I was very happy with the service I received from all the staff, especially Megan, who was always at the end of the phone, whenever I called for updates. I used Countrywide, as they also helped my daughter with the sale of her flat and she was very happy with the service they provided.
15th May 2021 (4 years ago)
I Jollie
I would highly recommend this company to anyone selling a property they were so professional. Their agent Gavin Dillon was extremely helpful in advising me how to make the
property look it's best for the photographs and video. The girls in the office were great at keeping me up to date with all the interest in the property and all the legal paper work. The property sold within two weeks start to finish. Thanks again.
Seller
12th May 2021 (4 years ago)
D Gallagher
Provided a great service very quick to email or call to deliver updates. We recently dealt with Freya who was very accommodating of our work schedules and very professional. Highly recommend!
29th Apr 2021 (4 years ago)
E McInally
Staff very professional and helpful when I was trying to buy a flat.
In particular Kirsten and Megan were very informative and a pleasure to deal with
Buyer
28th Apr 2021 (4 years ago)
A Ng
Highly recommend! I recently rent a flat and Freya helped me to arrange. She is very helpful and professional. She was very responsive to answer all my questions.
Tenant
27th Apr 2021 (4 years ago)
S Robinson
Louise Penman at Byres Rd venue was excellent, helpful and professional from start to end.
26th Apr 2021 (4 years ago)
J Cownie
They do a great service for me as a landlady, very helpful, responsive and professional. I recently worked with Louise, who quickly sourced and referenced my new tenant and was available quickly and politely for lots of queries along the way. Overall, they are a great support and service. Repairs can take a wee bit longer than I would like, but this isn’t always within their control.
Landlord
25th Apr 2021 (4 years ago)
E Carlile
Since the very start of my relationship with Countrywide I have to say I was totally impressed with Louise Penman at the Glasgow office. She was punctual at the viewing of property, extremely informative and was a very upbeat positive person. Louise was extremly quick in ironing out any wrinkles in communication (saving my family from waiting extra days for our much anticipated move in day) making sure that my family (her clients) were fully aware of every step in the letting process. Absolutly top service from Louise and I do hope Countryside is well aware of the quality and professionalism she brings to her firm.
Tenant
25th Apr 2021 (4 years ago)
F Beaton
Have recently dealt with Louise who helped us secure our ideal home. Louise responded quickly and professionally and answered all our questions in a timely manner. She was extremely helpful and attentive to our needs throughout the process. I've dealt with a few other agencies and was left feeling let down by them all, so it was a tremendous relief when I contacted Louise and the whole process appeared to be effortless. I would highly recommend dealing with Louise. She sets the standard that others aspire to.
23rd Apr 2021 (4 years ago)
S Lau
Kirsten was professional, approachable and friendly.
18th Apr 2021 (4 years ago)
N Corbett
Countrywide have managed my rental property for a number of years now.
I decided to refurbish the property last year and received great advice from Mhairi who was able to support me with suggestions on the level of work required and the recommendation of a contractor to complete the work. Arrangements were made by Countrywide directly with the contractor for him to start work with funds held until works were complete and approved. Once the property was ready to go back on the market, a new tenant was found within the day!
Recently, my tenants experienced an issue with flooding caused by a leak in the flat above. Countrywide were able to facilitate discussions with my tenant, the upstairs tenant and landlord along with the building factors and insurers. Scott was extremely helpful, keeping both myself and the tenant informed at regular intervals. He took ownership of the issue and resolved it, leaving the tenant satisfied - this is where you really see the value of an experienced professional letting agent.
Thanks again to Scott, Mhairi, Erin and the Countrywide team.
Landlord
15th Apr 2021 (4 years ago)
Lauren
Countrywide West End were great helping me sell my flat, very professional and good communication.
Seller
15th Apr 2021 (4 years ago)
L Brown
Once my property was empty, they acted quickly, got 2 parties interested in renting Freya communicated with me and kept me informed on the process. In less than a month the new tenant moved in. I was very pleased with the whole process.
Landlord
14th Apr 2021 (4 years ago)
M Kind
Louise was very very helpful and went out of her way in helping and giving me the right amount of information needed .She was very professional and always available to help and answer all queries.
I would recommend her over and over again
14th Apr 2021 (4 years ago)
DaaLing
Highly professional. Was in contact with Julie and Kirstin who facilitated our purchase. Constant updates about the progress of the purchase. Very happy with the experience as a first time buyer.
Had been looking to purchase a home for about a year and had some rather unsavoury treatment by a couple of other agencies which left me reluctant to look into purchasing.
Countrywide as whole was supportive, communicative and straight forward, ready to answer any questions I might have about the property.
Buyer
11th Apr 2021 (4 years ago)
S Adamson
Was assisted by Louise during my move and was very happy with the service I recieved. Louise was polite and helpful and made sure everything ran smoothly.
10th Apr 2021 (4 years ago)
S Economides
Using Countrywide for the first time to let one of our properties. The whole team have been brilliant, especially Freya and Joanne!! Far cry from some other agents I have to say and would thoroughly recommend them based on our experience so far....friendly and professional service...thank you!!
Landlord
9th Apr 2021 (4 years ago)
D McK
Had an absolute nightmare. Thousands of pounds lost in possessions due to mould in a flat. Despite being reported from the week we moved in, and several chase up emails, no one did anything about it until we had enough and moved out. People are so happy to be accepted for a flat but if be wary with Countrywide.
Tenant
25th Mar 2021 (4 years ago)
C Davidson
Countrywide is appalling. Their communication is the worst I have ever seen from a letting agency, they are disorganised and highly unprofessional. My flat and I have had ongoing problems with them from the moment we moved in. If you can please try and avoid as the stress and money is not worth it. I will be avoiding them at all costs in the future. To add the staff are also rude, implying problems with the flat are the tenants fault when in actual fact it is due to their negligence.
Tenant
25th Mar 2021 (4 years ago)
H Miller
This is the most appalling letting agency I have come across. The communication is completely non existent. The flat is falling apart around us and they do nothing about it it, they even lie to claim they’ve helped. Avoid using this company at all costs, avoid the stress.
Tenant
24th Mar 2021 (4 years ago)
S Osborne
Literally the worst letting agency I have EVER come across and I have been a tenant in multiple flats, and never experienced such disregard towards their customers. I feel upset and appalled that I am having to write this however I feel it is only necessary to warn everyone to avoid at all costs. Avoid stress and anxiety by choosing another agency. They never reply, we have had a mice problem for half a year and nothing has been done about it along with multiple other issues.
Pls do yourself a favour and avoid guys
Tenant
24th Mar 2021 (4 years ago)
G Calderwood
I found countrywide a pleasure to deal with, informed me every step of the way and always got back to me very promptly, staff are very friendly and knowledgeable, would highly recommend.
24th Mar 2021 (4 years ago)
C Watt
Sold our flat a few years ago. Very good service from Countrywide; friendly, good communication, reasonable fees. But they have a referral arrangement with a solicitor, McVey and Murricane, with whom we had a very bad experience (they were extremely slow, and it was very difficult to communicate with them... we had to employ a different solicitor in the end in order to conclude our sale in time). I now understand that McVey and Murricane have a poor reputation amongst solicitors in Glasgow and I was disappointed to discover that Countrywide are paid by McVey and Murricane for their recommendations. I think this is a real compromise by Countrywide, hence only 3 stars.
Seller
23rd Mar 2021 (4 years ago)
Y Holden
I have been a student for 4 years and never experienced such disorganisation and negligence from an agency - going as far as ignoring our calls to avoid dealing with problems! do not use this service!!
Tenant
22nd Mar 2021 (4 years ago)
A Lennon
DO NOT LET YOUR PROPERTY OUT WITH COUNTRYWIDE. Having moved away for 4 years, I rented my flat out via Countrywide West End Branch. It has been the worst experience. They are horrendously unprofessional and unresponsive. They allowed several tenants in my flat without my permission, they forwarded me emails from the tenant for issues that they should have dealt with as I was paying them a monthly 10% Management Fee. At every step of the way someone either messed something up or handled it completely unprofessionally. That incases any repair, issue, admin, paperwork, money exchange. I would highly recommend you let your property out elsewhere.
Landlord
18th Mar 2021 (4 years ago)
C c
We were selling our property and had several estate agents out in a short period of time. Gavin from countrywide was the last one of the day and we were going to make a quick phone call to cancel. Simply could not be happier that we didn't make that call. Gavin was honest, professional and particularly pleasant to deal with. He gave us an idea of what to expect and in what kind of time frame the current market was moving. We were then passed to Kirstin, Megan and Julie in the office who kept us constantly up to date and in the loop with viewings and interest and feedback. We couldn't recommend the team at Countrywide highly enough as it was simply a case of handing over a set of keys and the property was taken off our hands and sold quicker than what we had anticipated. Stress and hassle free and a pleasure to deal with, thank you guys.
Seller
12th Feb 2021 (4 years ago)
J Wright
Freya was helpful and friendly, service was great and we love our new flat. An ethical and high quality letting agency. Thanks!
Tenant
11th Feb 2021 (4 years ago)
J Owens
Louise at countrywide has been and continues to be fantastic at her job , from start of process to now she is still going over and above for me to insure that i am happy with my move , couldnt recommend her enough , thank you for all your help
9th Feb 2021 (4 years ago)
J Robertson
The flat was cleaner when I left than when I entered and I was told that a large cleaning fee would be taken out of my deposit due to a dusty oven hood and a single hair in the bathtubs plug. In the end I actually never got my deposit back at all, there was no communication that my whole deposit would be taken from me and sent to the landlord making it irretrievable. I tried fighting this although there was no help from either the branch or the PMC centre and it actually felt like I was the one to blame for this. Otherwise, at the start of the journey the staff in branch were amazing at getting me into the property. I would not have rented if I knew this was what it was like renting with countrywide!
Tenant
9th Feb 2021 (4 years ago)
G Bennett
I’m always impressed with the great service from the girls at Countrywide. Julie, Megan and Kirsten are always very professional and I enjoy working with them when buying properties.
Buyer
27th Jan 2021 (4 years ago)
A Fraser
After engaging with another Estate Agents in the West End of Glasgow and being incredibly disappointed, I was thoroughly impressed with the service from Countrywide. My property went on the market in November 2020 and was sold by January 2021. As the sale occurred during the global pandemic, it was key that Countrywide support me on visits, as I was unable to visit the property. Julie, Gavin, Kirstin and the team were fabulous at continuous support and keeping me in the loop on everything.
I would highly recommend Countrywide!
Seller
25th Jan 2021 (4 years ago)
W Roopchan
Key points from a recent purchase listed with Countrywide Westend from a buyer's perspective. International buyers beware.
In my particular scenario I was a cash buyer however my funds were primarily in USD which I would convert to GBP upon determining an exact price of purchase.
I was attracted to two properties listed by Countrywide, the first I believe was listed in 2019. I sought to make an offer below the listing price as (imo) the property required renovations before it was move in ready. The valuation presented to me in October 2020 was dated April 2019 and there appeared to be little maintenance of the property since the valuation. Negotiations were not entertained and there was disdain cast upon my funding. I left this interaction quite displeased and to-date the listing is still not-sold.
To my dismay I discovered another property which met my needs criteria as a new listing under Countrywide. I faced a dilemma as the listing met my needs but I would have to interact with Countrywide again. I opted to prioritize need over emotion and requested a viewing of the property.
After the viewing I presented my interest to the seller and asked his permission to enter into negotiations directly. After several counter-offers we were able to settle a price, he was paid in less than 3 weeks after the viewing and of course all legal requirements were adhered to. The seller was quite supportive and we maintain good relations after the sale. Countrywide acted only as a middle person through the entire process.
I'll start with the good points, Countrywide has developed a good reputation within the region and through that they have an attractive range of listings. They were quick to book viewings and were quite keen to follow-up on same. Email responses weren't always accurate but all were responded to albeit with a few days lag.
On the negative and in my humble opinion, they are more geared towards routine processing i.e. towards local (UK) buyers and don't wish to invest anytime to aid persons who might not be familiar with the specific Scottish system. I received much more pleasant and knowledgeable responses from other agents. The Scottish system is a bit different from the British system for which I am more familiar.
To potential sellers please bare my feedback in mind, you might be limiting your potential buyer pool by trusting your listing with Countrywide. This limitation in my opinion is not out of due-diligence and your protection but due to a lack of effort on their part.
Perhaps my expectations were marred by other agents or perhaps business is very good for Countrywide and there is a more financial reward to pick fruit from low-hanging branches.
The matter is done and I hope this helps another buyer in some way. C'est la vie
Buyer
22nd Jan 2021 (4 years ago)
S Hatake
Disappointing, very unprofessional and unfriendly. I believe they don't know how to run property agency, they should take as many applicants as they could, however they didn't.
Definitely do not recommend landlords to make contract with this company, because they make decisions not instead of landlords.
Landlord
19th Aug 2020 (4 years ago)
P seman
Would recommend. Especially Freya was very helpful.
2nd May 2020 (5 years ago)
H M
Sold our flat in less than 2 weeks. Bobby, Kirsten and Megan kept me updated daily on viewings and provided me with feedback. Kept me reassured at all times. They really took the hassle away. Exceptional service. Their mortgage broker Alan was amazing too. Explained everything, talked us through our options and kept us reassured at all times. Absolutely brilliant set up. And our flat sold for way more than the home report!! If I could leave 10 stars I would!
Seller
8th Mar 2020 (5 years ago)
K MacKenzie
A first class friendly service. From the initial meeting with Gavin to my dealings with Bobby and his team the whole process and communication has been faultless. Regular updates were very helpful (both phone calls and detailed emails of viewings).
I would certainly recommend Countrywide West End.
Kenneth I MacKenzie
21st Feb 2020 (5 years ago)
N Yazdani
With due respect to the 1* ratings below, some of these were probably written in a bygone age. I've been most satisfied with the services provided by Gareth, Joanne and team ever since I sought them out in 2016. They are quick to communicate, professional and helpful at all moments: priceless for someone like me who doesn't reside locally. 5 stars.
13th Dec 2019 (5 years ago)
G McDougall
Great service from the West End branch. Mairi in particular helping us to get a new heating system which is very much needed for the winter!
Tenant
4th Dec 2019 (5 years ago)
D McKelvie
Laura has been extremely helpful and professional throughout letting process. Would recommend.
Tenant
3rd Dec 2019 (5 years ago)
M Ren
A really responsible and fantastic agency. Luara was so helpful and she answered all my questions with patience each time.
11th Nov 2019 (5 years ago)
M Boyce
Countrywide have managed my properties for several years. There were issues coordinating all the departments at first. Mhairi Fraser stepped in and volunteered to coordinated all aspects of my property management.
Since then everything has been dealt with professionally and efficiently. No problem has been too great for Mhairi - and we have been faced with many difficult issues! The service I have received from Mhairi is second to none - carried out in a personal, pleasant and courteous manner.
Landlord
6th Nov 2019 (5 years ago)
B mallon
I have just rented my property with Mhairi Fraser. Outstanding service from start to Finnish. I Highly recommend.
Landlord
24th Oct 2019 (5 years ago)
N Jones
Outstanding experience, Joannes professional yet personal approach was second to none. Could not recommend enough.
24th Oct 2019 (5 years ago)
R Gleave
So far, everything has been fantastic. Just waiting on the team to see if anything can be done about some pre-existing issues in the new flat, and we’ll be sorted. Phenomenal service - I do hope it continues.
Tenant
16th Jul 2019 (5 years ago)
C Vijjo
The workers are on the whole lacking morality as they tell lies concerning repairs and deposits. As after moving in to one of the properties they were reluctant to address incidences of disrepair (shelves were falling off of walls) and I ended up having to move out. They then spitefully delayed the reporting I had moved out, delaying the returning of my deposit and I had to wait for 12 weeks before I got my money back. Every time I contacted them they gave me a different and contradicting answer. I spoke to one former employee of Countrywide and was told the company is dodgy from top to bottom. Keep away from this unscrupulous company, they are lacking transparency and are untrustworthy. Their standards are sub-par for a so-called developed country.
Tenant
11th Jun 2019 (5 years ago)
B K
Always approachable and very responsive, especially Joanne. Helped me get my deposit back through all the struggles and responded to mails promptly even months after I vacated the flat concerned.
Tenant
7th Jun 2019 (5 years ago)
B Bai
Excellent service, good communication & efficiency
My experience is stress free, highly recommended!
10th May 2019 (6 years ago)
E Martin
We are relocating to Glasgow, after having many conversations with various letting agents we found Craig at countrywide West end. He was absolutely amazing and was so helpful, finding us properties which matched our criteria. Fantastic letting agents would reccomend to all.
Landlord
18th Apr 2019 (6 years ago)
M Graham
Enquired about property in Finneston and Megan ended up sending me out to three different styles of property and we ended up buying in the harbour. Would recommend Countrywide West End to anyone nothing was ever a problem.
Buyer
20th Mar 2019 (6 years ago)
I Greig
Avoid selling with Countrywide Glasgow - West End Sales if you want to be sure you will sell for the highest available offer.
Here was my experience with them. I am currently a first time buyer. The number one priority for me is that the property is in a good school catchment area and that any other schools in the area are also good. That way when my son starts school next year he will have the best chance of attending a good school. This has proven to be quite difficult, it does seem after all of the research I have put into Glasgow primary schools that it is rare that 2 or more good schools are next to each other. Anyway eventually I found a property online on Raeberry Street, North Kelvinside that met my requirements. The problem was I work 50 hours a week and live in Edinburgh so getting to Glasgow for a viewing was taking me a few days. I did have a viewing booked that I had to cancel. I called Countrywide to cancel but informed them that I am very interested in the property, but I didn't want to make an offer until I had a viewing. So I asked them to make a note of interest for me and to call me if any other offers are going to be made. They said this was no problem and they would put me down as a verbal note of interest. They confirmed that they would contact me if any other offers or notes of interest were made so I would have the opportunity to bid too before it sold. A few days later i went online to look at the property, I was confused and disappointed to see that it was "sold subject to contract". I called up to find out what was going on and why I hadn't been contacted before it was sold.
The explanation I got was that because it was a verbal note of interest they did not contact me because it has to be an official note of interest made through a solicitor. This would have been very useful information if they had informed me before the property had been sold and when I had previously called. I then asked what the purpose was of a verbal note of interest if contact is only made on an official note of interest. The reply I got basically said a verbal note of interest is pointless. If I had been told this when I originally called about my note of interest I would have made an official note of interest through my solicitor. What they told me though when I originally called was completely contradictory to this.
I also have reason to believe that this property sold for under the market value. I was willing to pay the market value so it seems that countywide failed to get the seller the money that they should have got them.
Considering the huge amount of money that an agent receives when a property sells, this level of incompetence is not acceptable. I missed out on the opportunity they should have given me to make an offer, and the seller lost money. For the record I do want to say that the person that answered the phone James Robertson was very professional and apologetic. Regardless though I am very unhappy with this company. They sell a lot of properties so as a buyer it is difficult to avoid them. But if you are a seller I would recommend finding a different agent to sell with. You will be paying them a lot of money so make sure you choose an agent that will do what you pay them to do.
Buyer
14th Mar 2019 (6 years ago)
C Dykes
We chose Countrywide Westend from our shortlist of possible Agents primarily because of Gavin's visit to our property in Glasgow's West End. He was very professional and personable and gave us confidence that Countrywide would do the very best for us. After that, most of our interactions were with Megan who was also wonderful. Very responsive, calm and level-headed in dealing with our concerns. We had a range of prices in mind that we expected/hoped our property would sell for, but it went pretty quickly for a price above that range, and we have the team at Countrywide to thank for that.
Seller
7th Feb 2019 (6 years ago)
Douglas
In order to rent out my property, I visited several letting agencies in Glasgow's West End. I felt Countrywide then offered the warmest welcome and the most personal service. I let my house through the Byers Road branch (as it now is) for around four years and I found the service exemplary - always personal, but also speedy, efficient, thorough, reliable and clear. So much so, that, when I eventually came to sell the house, I went to Countrywide as the Estate Agent of my choice.
Landlord
24th Jan 2019 (6 years ago)
J Dundas
Really good experience with Countrywide on the recent sale of my 2 bed flat. From meeting Gavin when he came to discuss the sale it was clear he was very professional and knowledgeable in his field. Once the process was started Bobby and his team (Megan and James) were fantastic. Calling every day to arrange viewings as well as to provide feedback on prior viewings and where the process was at as well as giving regular updates and advice on what happens next. As a first time seller these guys made it an easy seamless process, kept me informed and advised throughout and removed my concerns that selling a house was an extremely stressful thing to do. These guys made sure it wasn't! Flat sold over home report in less than 2 weeks with 4 offers on the table. Thanks again guys, James.
Seller
23rd Jan 2019 (6 years ago)
A Baird
Great service. Megan and James kept me up to date with everything and property sold at closing with 5 offers and sold over home report. Amazing job would recommended to anyone.
Seller
23rd Jan 2019 (6 years ago)
B Dunn
I was delighted with the service from countrywide n every aspect
9th Jan 2019 (6 years ago)
C Dunn
Very happy with the efficient and professional service from Gavin Dillon and Meghan, my contact. The sale of my late brother's property was concluded very quickly and without fuss, exactly as I wanted.
Barbara Dunn
Seller
9th Jan 2019 (6 years ago)
D Brown
Fantastic from start to finish would definitely recommend
4th Jan 2019 (6 years ago)
H Robertson
Not having dealt with the Countrywide before, I was pleasantly surprised with the efficiency and speed with which the transaction was dealt with. I would certainly use them again and would recommend to a friend.
3rd Jan 2019 (6 years ago)
M Reid
“We’ve moved 10 times in the last 15 years and this was by far the smoothest experience, primarily due to Bobby and his team at Countrywide, Byres Road, Glasgow. They operate a well oiled machine and are as professional as they are honest, a no-secret rarity in this business as we’ve experienced all too often previously. Thank you Countrywide!”
Mr & Mrs Reid
10th Dec 2018 (6 years ago)
G Gibson
Fantastic service from start to finish Gavin was enthusiastic about my house and then Megan kept us up to date with viewings and general information which resulted in closing date and totally amazed with final figure. Well done guys worth every penny. Mr Gibson
Seller
5th Dec 2018 (6 years ago)
J Craig
The Countrywide team give a professional and friendly service and have extensive knowledge of the West End property market. Bobby and his team were great at keeping in touch and Megan and Iona in particular were very helpful. I was pleased with the sale price achieved and wouldn't hesitate to recommend Countrywide West End.
Seller
5th Dec 2018 (6 years ago)
A Meechan
DO NOT SELL YOUR HOME WITH COUNTRYWIDE...... Only giving one star as unable to do zero. Admin staff were lovely but beware of Gavin when selling your home. At no time does he mention actual figures but lulls you along and tells which deal will be best for you. We actually paid over two grand more than we should. When we phoned him up he was very rude.
Seller
15th Sep 2018 (6 years ago)
K Camillo
Delighted with the fast, efficient, friendly, and professional service we received from Gavin Dillon and Bobby Allan and their team at CountryWide Westend! Overjoyed when our house sold in just over 1 week! Can’t recommend highly enough!
Seller
13th Sep 2018 (6 years ago)
J Condie
I would highly recommend any sellers to market their property with Countrywide. I was keen to sell my Victorian property quickly as seen with a number of issues flagged in the home report. The team at Countrywide West end were fast and efficient, they encouraged me in relation to the price, the valuation was spot on and they found me a buyer at the right price in less than six weeks. I was blown away by their personal and dedicated service. Huge thanks to Bobby Allan and his team for their total professionalism and commitment to the sale of my property.
Seller
6th Sep 2018 (6 years ago)
P Clark
Fantastic service from great team always at he end of the phone. Gavin was spot on with valuation and Bobby, Iona and Sheena helped me stay calm. Would definitely recommend them to anyone.
27th Aug 2018 (6 years ago)
K Emer
Radiators didn't work when I moved in back in January, I have reported them numerous times in the last 4 months yet they still haven't been fixed (now it's July). This sucked during February when we had minus temperatures. Floorboards missing in kitchen, wardrobe doors broken, extensive leak in bathroom resulting in water coming through floor if you step close to the sink, all of which have been reported by myself but NOT fixed by countrywide. The only thing I managed to get help with was massive infestation of water bugs when I moved in and the heavily stained mattress, which I'm thankful for as it wasn't the nicest moving into a dirty flat. Flat clearly was not checked before I moved in. I moved out yesterday (11th July) and after sending 3 emails from 8th to the 12th of June explaining that my flatmate was staying in the flat, they still thought we were both moving out. After talking to my flatmate, it turns out he had also explained to them on numerous occasions he wasn't moving out. Quite stressful when they tell you over the phone that a man is coming in 2 hours to take keys off everyone and check us both out, when I'd told them 6 weeks prior just one of us was leaving..
Massive lack of communications must be happening in that office. Unreliable letting agency.
Tenant
12th Jul 2018 (6 years ago)
J Huang
The staff who answer the phone is so rude... Fine, they don't need customers :)
10th Jul 2018 (6 years ago)
K Maniek
I have reported a repair more the a week ago. Heater in bedroom is not working at all. Megan is dealing with it and she can't give me any answers
(as per your email is an urgent report which should be sorted up to 5 working days).It's just a joke being left without heating during winter time. Every day I chase her up but the answer is the same. I'm really disappointed with the service provided by the agency. Wouldn't recommend it at all!!!
The way Countrywide is dealing with me is disgusting. There was a water leak reported from bath. I just came back home and the shower has been removed. Is shocking!!!! Shame on you guys.
Tenant
18th Apr 2018 (7 years ago)
D Trollington
No hesitation in recommending. Alan and Iona were very friendly, helpful, and professional.
30th Mar 2018 (7 years ago)
C Rae
Toilet has been broken for almost two months. Countrywide are slow, unreliable and complete joke. Can never get through on the phone. Avoid at all costs.
18th Jan 2018 (7 years ago)
GBR
We do a lot of work for Countrywide West End and are always made to feel welcome if we have to visit the branch for any reason, the staff are always keen to help any way they can knowledgeable and professional by far the best letting agent to deal with and would recommend these guys and girls to any of my friends & family
Landlord
12th Jan 2018 (7 years ago)
R mcallister
Super helpful and friendly staff who helped make renting our flat very easy and stress free. Couldn’t have asked for a better service, highly recommend
Tenant
11th Jan 2018 (7 years ago)
M (Mirimaze)
We were helped by Mhairi in the West End location and she was great. We have just moved from Canada and were very unfamiliar with the process of looking for a home to rent in the UK. She was extremely patient with us and extremely helpful throughout the process, going well above and beyond just helping us with the flat itself but also recommending many other stores and locations to help us with settling in.
Tenant
9th Jan 2018 (7 years ago)
H Scott
Letting Agency is run very well by good professional . Management team of Gareth and his deputy Joanne are well above industry average for this service to Landlords and tenants alike .The entire staff are all part of a team which runs the operation in the west end very well ..
5th Jan 2018 (7 years ago)
V Korrapati
PLEASE DON'T NOT SELL YOUR PROPERTY WITH THEM.they fool people. PLEASE do save your money
Seller
27th Sep 2017 (7 years ago)
Lurple
Very poor service. Please don't sell your property with them
Seller
20th Sep 2017 (7 years ago)
M Salim
I like there why to servie there Customers
31st Mar 2017 (8 years ago)
? ????????
the service was good and Rory Kennedy was very polite and explain everything clearly
31st Mar 2017 (8 years ago)
S Brown
Just moved into a lovely rented flat through countrywide. They pulled out all the stops to get me moved in and the staff were so accommodating. Really appreciate your help guys and loving my new flat. ????
Tenant
17th Mar 2017 (8 years ago)
N MacGuire
Do not rent with countrywide!! having been showing a flat that was described as "Fully Furnished", they made us rush into the signing process, threatening us saying if we didn't sign by a certain date and give them the money by then, then the property would be put back on the market and we would lose out. Having rushed into this. and received the keys, we found out the property was absolutely filthy from top to bottom and the flat was NOT "fully Furnished" as described.
Having dealt with Rory and Lauren initially, who seemed fine to start although, turned out to have absolutely no knowledge of what they can or cannot do,and referring us to their manager, Grant Muir, who was unsympathetic and backtracked on all their words they had previously told us. An absolute nightmare of a process and horrible staff to deal with! Again, could not stress this more, do not rent with Countrywide!!
They have been reported to trading standards!
Tenant
11th Mar 2017 (8 years ago)
F Minkiewicz
Don't rent in this property, personnel incompetent and dishonest ! No answers for enquiries and flat of poor quality. And during the winter with a baby with a boiler break down ? "Sorry sir, but we are not in charge of repairing boilers"
Tenant
8th Mar 2017 (8 years ago)
E McNeill
Great customer service
24th Feb 2017 (8 years ago)
M Thomas
Very poor service , never get back to you regarding your inquires. Our washing machine has been broken for months and no interest from countrywide. Once we move we will never use again.
Tenant
15th Nov 2016 (8 years ago)
T Elliott
Thieves
14th Jul 2016 (8 years ago)
Z Greene
The west end branch was extremely helpful in locating our new flat in the west end of Glasgow. They were always quick to respond to our questions and acted in a friendly and professional manner. Thank you!
Tenant
14th Sep 2015 (9 years ago)
D Keogh
Atrocious service. This is qualified as follows: Unhelpful; Tardy in response to queries (two weeks to respond to an email); Poor communication in general (do not return calls when requested, difficult to get hold of); Do not act upon or close out items raised in inspections; Made the check out process unnecessarily prolonged (especially with regards to the return of funds).
Tenant
10th Jul 2015 (9 years ago)
J Pfaff
Very efficient office.
Pleasant, straight forward, and trustworthy staff.
Happy to recommend to others.
27th May 2015 (9 years ago)
I Body
I've used Countrywide (West End) to find a new tenant for a recently vacated property. Not only did they find one within a week but when illness prevented them from taking up the property they found another with a further couple of weeks. The tenant has turned out to be pleasant, reliable and good at looking after our flat. I was kept informed all throughout and a potentially stressful time was extremely well managed. I will certainly continue to use Countrywide.
Landlord
21st Apr 2015 (10 years ago)
S life
Very poor experience and I'd be concerend if I was letting property through this agent.
As a contractor I was asked by the owner of the property to assess some potential works to their property. It had been set up by the owner that the agent 'Countrywide' would meet me at the property and allow me to carry out a survey for the work invloved.
On the survey date I then received a call from countrywide to say that they couldnt make it and I'd need to come into the branch to collect keys.
I went into the branch and they didnt know who I was or why I was there but they didnt seem to care either. Very disorganised, poor service but worst of all no security checks were done!
I was in normal clothing ( Not work uniform ) I could have been anyone, they did not ask me who I was or what I needed the keys for. They just gave out keys freely.
I could have been anyone and I know that if this was my home and my family's safety that was being compromised by giving keys out unchecked and freely I'd be really concerend.
5th Mar 2015 (10 years ago)
J Trottet
Rented a flat from Countrywide (then Merchant Lettings) and can safely say that I will never be going through them again. It took 3 months to get the contract signed for the property which was mostly due to a lack of clarity at the start of the process of what was needed from us.
The company is far from transparent meaning that getting anything sorted in the property means going through about 3 or 4 different subsidiary companies of Countrywide with no-one ever taking responsibility for the work being done.
Just a nightmare to deal with. Avoid at all costs!
Tenant
11th Sep 2014 (10 years ago)
D Knipe
Currently have my property managed by the girls at Countrywide Lettings and they have been nothing short of great!
I recently moved to England for work and had to move out of my current property and with a sale not looking likely I thought I would try renting for the first time. The manager in the office explained everything to me over the phone and Rachel came out to have a chat with me that reaally put me at ease from the word go. In fact the girls have taken care of everything for me and have kept me informed throughout the entire lettings process. I advertised my property with them in November and was surprised when I received a phone call from one of the girls to tell me that they had let my property in just two weeks and that a tenant was to move in before Xmas!
The experience so far has been great and I would not hesitate to recommend the office to any of my friends and family.
Thanks girls!!!
Landlord
20th Jan 2014 (11 years ago)
K Wallace
I used the Kersland St office when I was moving from the East End to the West End of Glasgow. It was very close to the festive period and I had a limited time to find a flat for my new job. The staff here not only found me a wonderful, affordable, flat on Kew Terrace but they also ensured all of my paperwork was clearly defined and collected without pressure or confusion. The move in was hassle-free and they were always on hand to answer questions or provide contact with my new Landlord when I had concerns.
They have been an absolutely fantastic agency to deal with and the West End staff were incredibly helpful leading up to, and ultimately with, my moving in. I have been fortunate that no problems have ever arisen in my time here so my contact with them since then has been very limited. However, in my final few weeks at Kew Terrace I know they will still be offering the same fantastic level of service.
It has been a wonderful experience and when I come to rent (or buy) in the future I will certainly be looking towards this Countrywide Scotland Lettings office.
Tenant
18th Dec 2013 (11 years ago)
C Bethune
Very friendly staff with your best interests in mind. Helped me through the complete purchase process from selecting a suitable property, getting me the best price and then assisting me in the mortgage application.
I would definitely recommend countrywide and will certainly be using them again.
Buyer
30th Oct 2013 (11 years ago)
G valente
Although i did not buy a property from Countrywide and not being familiar which areas to look,i found Countrywide very helpful and recommend their advice.
Buyer
10th Oct 2013 (11 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Listing market share
Activity
All
New
Price change
Removed/Sold
More agents nearby
Clyde Property - West End 0.06 mi away
Pattison & Co. - Glasgow 0.06 mi away
Moving Estate Agents - Glasgow 0.06 mi away
Aberdein Considine - Byres Road 0.08 mi away
Pacitti Jones - Glasgow West End 0.08 mi away
Westgate Estate Agents 0.09 mi away
Moving Estate Agents - Glasgow 0.09 mi away
Slater Hogg & Howison - Glasgow West End 0.12 mi away
More Countrywide branches
- Countrywide Scotland - Glasgow West End Sales 0
- Countrywide North - West End (Glasgow) 2.22 mi away
- Countrywide North - Dennistoun 3.37 mi away
- Countrywide - North Paisley 5.26 mi away
- Countrywide North - Burnside 5.27 mi away
- Countrywide North - Clarkston 5.85 mi away
- Countrywide - Baillieston 6.76 mi away
- Countrywide North - Kirkintilloch 7.17 mi away
Is Countrywide - West End (Glasgow) the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- Countrywide - West End (Glasgow)
The Estate Agent comparison site
Our company
Get in touch
020 3608 6556
Our lines are closed
We are a company registered in England & Wales, company number 09428979.
Copyright © 2025 GetAgent Limited