Cubes Residential Hendon are an estate agent in Golders Green. They mainly list properties in NW11, NW2 and NW9. Over the last 6 months, they've listed 4 properties, with 7 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla and OnTheMarket.
Opening hours
Monday9:00am - 7:00pm
Tuesday9:00am - 7:00pm
Wednesday9:00am - 7:00pm
Thursday9:00am - 7:00pm
Friday9:00am - 7:00pm
Saturday9:30am - 2:00pm
SundayClosed
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Cubes Residential - Hendon Reviews (46)
Have you used this agent?
63%
4%
0%
0%
33%
J Bunazoot
The agent named Fahima is incompetent, deceitful and lacks professionalism.
Fahima has no concept of punctuality and does not follow guidelines regarding viewings and has the cheek to say you do not have the right to reject viewings despite her giving less than 24 hours notice, and will also not let you know the actual time of the viewing and instead gives a 12 hour timeframe.
Fahima also will have a break down if you tell her that you would like to go to the bathroom towards the end of the 12 hour timeframe (she did not even show up during this timeframe) and she will also shout at you if you ask her to calm down.
Their main handyman named Franco decided to use our toilet but left a crime scene on the seat, underneath the seat and on the outside of the toilet. He didn't attempt to clean it up.
The estate agents in general are very sly. They will not fix issues in the property in which they have a duty of care and will then try to deduct your whole deposit for the repairs/replacements caused by them not addressing the issues. They will try to make deductions for issues that were already present upon moving in and tell you that you are to blame for these issues.
Our broken bathroom extractor was not fixed for 5 months until we had moved out and now they are attempting to charge us for the unit and installation and mould caused by it, despite this being their responsibility.
If we had read the google reviews before signing the contract, we would not have gone through with it.
We urge you to heed our warning.
STAY AWAY FROM THEM.... Read more
4th Oct 2024 (10 weeks ago)
P Último
I have met John Cubes and his Great Polite Respectfully team for the first time. I was so Grateful for all their's availability and disponibility to try to accommodate me and my family. I definitely and highly recommend 100% this Great team. ????
Thank You
Jorge Carreiras... Read more
9th Aug 2024 (18 weeks ago)
S Ong
If I could give negative stars, I would! John was the person who served me. We went to check out a property, and I was ready to put down a deposit immediately. However, when I tried calling, there was no answer. I sent a text, but still received no response. If you're looking for a textbook example of a deadbeat, this company is it. They are simply a no-show, and you’ll never hear from them again. Thanks a lot, Cubes Residential. I’ve seen many other reviews saying the same thing, and their only response is "This is a fake review," which is exactly what a deadbeat would say when they claim "I look after my kids". Just stay away from this company. I would also advise landlords to avoid this unprofessional business.... Read more
5th Aug 2024 (18 weeks ago)
N STEP
I went to view a property which I thought was great. I called, emailed and texted to say that I was interested. I was told somebody would call me back, but I'm still waiting after several weeks. The lack of common courtesy from this company baffles me... Read more
5th Aug 2024 (18 weeks ago)
C Caffo
I am writing to express my extreme disappointment with the recent experience I had with this agency. As a long-standing client for 4 years, I expected better treatment and professionalism from them. Unfortunately, the way my situation was handled has left me feeling frustrated and dissatisfied.
Despite our previous positive interactions, the handling of our recent flat changes was subpar. We encountered delays in flat availability, lack of cleanliness upon moving in, and unreasonable deductions from our deposit upon moving out. Despite always being punctual with payments and accommodating during unforeseen circumstances such as the COVID-19 period, we were met with unfair treatment.
The cleanliness issue upon moving into the second flat, the deduction for a broken refrigerator door, and the additional charges for its replacement and delivery were unjust and unacceptable. I had cleaned the property thoroughly before leaving, and the wear and tear on the refrigerator was not intentional damage.
I feel as though I have been taken advantage of and treated unfairly by this agency. As a loyal client, I expected better communication, transparency, and respect for my rights as a tenant. Moving forward, I urge you to reconsider your practices and ensure that other clients do not face similar experiences.
I hope that this feedback will prompt a review of your procedures and lead to improvements in how you handle client relationships and property management. I trust that you will take this matter seriously and address it promptly.
Costantino... Read more
5th Jun 2024 (6 mo. ago)
D Banialis
Don't bother, contacted them through phone and email for 3 flats on 3 separate dates. Every time regardless of contact method collected my details saying will be in contact next day. Never heard back on 3 occasions.
Edit:
Yes I am certain which agency I contacted.
You as businesses trying to removing bad comments with excuse of not having someone in your database is only proving incompetence of this establishment. If google reaches out about removing it I’m happy to provide emails to your company which I still have. Unfortunately it’s been 3 years since my review (great timing to come back )... Read more
18th Jan 2024 (10 mo. ago)
B star
Arranged a viewing, then cancelled without letting me know. They said the property was still available, but it's not listed and then said they would call me back to re-arrange and never bothered. This lacks professionalism.... Read more
17th Jan 2024 (10 mo. ago)
J Dex
Very helpful and professional service. Would recommend... Read more
31st Jul 2023 (1 year ago)
S !
With them I rented my first studio apartment. The attention was good, especially with Mr. Leon, an excellent person and very professional. I was approximately 4 years in the flat. Thank you!!!... Read more
21st Apr 2023 (1 year ago)
C Santos
bad information about this real estate... Read more
7th Sep 2022 (2 years ago)
A Nahum
Great people to deal with and they are so helpful... Read more
1st Sep 2022 (2 years ago)
M Gous
Very professional and quick team. Thanks to Kevin we finish everything on time . I give the most positive feedback for him.!!... Read more
27th Apr 2022 (2 years ago)
R Wright
Great experience finding a property to rent with these guys, quick easy and hassle free, have already recommended to my sister.... Read more
17th Mar 2022 (2 years ago)
R spallina
Everything good... Read more
10th Mar 2022 (2 years ago)
S Pancu
Professional staff, really helpful all the time. They work with you not against you ??.... Read more
20th Oct 2021 (3 years ago)
Performance stats
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