Jayson Russell Hendon are an estate agent in Golders Green. They mainly list properties in N3 and NW4. Over the last 6 months, they've listed 0 properties, with 2 currently on the market. They list properties for sale on Zoopla and OnTheMarket.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 6:00pm
SaturdayClosed
SundayClosed
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Jayson Russell - Hendon Reviews (41)
Have you used this agent?
73%
0%
0%
2%
24%
T Mottram
If you can avoid using this estate agent, then do. I rented my first student flat from this company. When I first moved in the flat had no flooring, mould and holes in the walls. We discovered around two weeks in that the electrics in the kitchen were all coming from one extension cord plugged in under our sink, which at the time was leaking.
Aside from the hazardous property (myself and my flatmate were both being charged £850pcm to live here, by the way) the conduct of some of the estate agents has been poor at best. I have had no issues with some of the estate agents working there, many have been quite pleasant and frankly good at their jobs. Unfortunately on the day I went to return my keys I was shouted at by an estate agent for not knowing all of the information about the flat on moving out off the top of my head. Instead of being patient and explaining to me what needed to be done, he acted as if it was an inconvenince for me to be coming into the office, he was rude and disrespectful in his manner and talked down to me for the entire interaction.
I felt intimidated and disrespected, as I have mentioned I am a student, this is my first time living away from home and I am still a teenager.
The new estate agent I am with has been nothing but pleasant and polite, so you cant even blame it on London living standards. This has been a consistent theme with this particular member of staff.... Read more
21st Sep 2024 (11 weeks ago)
M Ranisa
Their agents are so unprofessional, not friendly and the pictures advertised on the internet is nothing compared to what you see in the property.... Read more
9th Sep 2024 (13 weeks ago)
C Okin
What a great agency! Saul made my experience smooth and stress free.... Read more
21st Aug 2024 (16 weeks ago)
J Patel
I highly recommend Jayson Russell having recently used their services whilst enquiring for a property. They provide a quick, professional and excellent service and an overall excellent experience and I definitely recommend Jayson Russell.... Read more
16th Aug 2024 (17 weeks ago)
N B
great service... Read more
16th Aug 2024 (17 weeks ago)
S Hettiarachchi
I had an extremely disappointing experience with Daniel Robinson from Jayson Russell Agency during a property viewing at Bunns Lane, Mill Hill, London. I initially requested to view the property at 10:00 AM, but Daniel insisted on a 10:30 AM appointment, to which I agreed.
On the day of the viewing, Daniel called me at 10:10 AM, asking me to arrive earlier. I explained that I was traveling by public transport and would be there at the agreed time of 10:30 AM. Unfortunately, due to unexpected public transport delays, I realized I might be slightly late and called Dan at 10:25 AM to inform him and ask for just 5 extra minutes.
Despite this communication, Daniel called me at 10:34 AM, saying he was leaving the property. When I explained that I had spent over an hour and a half traveling and was just a few minutes away, he rudely dismissed my concerns, scolded me, and left without showing the property.
This level of unprofessionalism and lack of basic courtesy is unacceptable, especially in the real estate industry. Property viewings typically allow for a 15-minute window, yet Daniel chose to leave without fulfilling his duty, despite still being within the agreed viewing time. His behavior was inconsiderate and disrespectful.
Moreover, this experience makes me concerned for anyone who decides to buy or rent a property through this agent. If Daniel Robinson behaves this rudely and dismissively during a simple property viewing, I can only imagine how frustrating it would be to deal with him after a sale, especially if any issues such as repairs arise. Based on his attitude, it’s easy to predict that he might respond to future concerns with the same lack of professionalism and care, potentially leaving clients feeling ignored and mistreated.
I strongly advise potential clients to be cautious when dealing with Daniel Robinson from Jayson Russell Agency, as his attitude and lack of professionalism could lead to a similarly frustrating experience, both during the property search and beyond.... Read more
16th Aug 2024 (17 weeks ago)
L Multilal
If I could give 0 stars I would. I was travelling from far to view a flat which I was 5-10 late. The agent called me and I said I would be about 5 minutes due to traffic. When I got to flat and called the agent told me he’s left. No communication to say he’s leaving after I drove an hour to get to the flat. Call the office and they were just as useless. I think this is very unprofessional and no consideration for the client. I would avoid this company as they have no patients and professionalism.... Read more
27th Jun 2024 (24 weeks ago)
D Mark
Really good agent. Made it super easy for me from the first enquiry through to the move in process. Defiantly the best agent I've experienced throughout my renting life.... Read more
16th Jan 2024 (10 mo. ago)
S Kap
Extremely disappointing experience with these guys - avoid at all costs. Unprofessional agents and especially someone called Daniel who is one to avoid - only thing they are agents of is harassment on phone and we are thankful we avoided an in person meeting with these guys. Looks like they are untrained and run a scam or something given other comments here. We are also looking if we can report them to NTSE and or other forums.
Will recommend to go for a bigger better agent like Martyn Gerrard and I think these guys should switch to a business which suits their attitude - letting agents is not one of them... Read more
18th Nov 2023 (1 year ago)
A Peskyte
Great agency, all agents were always polite and helpful, quick replies on any requests and great problem solving . Happy to recommend Jayson Russell.... Read more
23rd Oct 2023 (1 year ago)
S rao
Best agency in the hendon area. A recommend place for all your housing needs.... Read more
4th Oct 2023 (1 year ago)
K Madhusha
A big thank you to Jayson Russell .Throughout my time there, their team demonstrated professionalism and responsiveness, ensuring a smooth and comfortable experience. I highly recommend Jayson Russell.... Read more
18th Sep 2023 (1 year ago)
O Locay
Very Happy with their service. The Best thank you.... Read more
21st Jul 2023 (1 year ago)
C Brady
Great service. Very friendly, professional and efficient.
The rental property was really lovely and I was very happy there.
I would highly recommend Jayson/Russell to anyone looking for a great rental experience!!... Read more
19th Jun 2023 (1 year ago)
V R
Oh god it’s really bad service
I have been in UAE,Singapore etc
Never got this kind of an experience
They are saying like ,I am in a good mood so may be I will talk to client like that
Rude about money
Very bad customer service
Very bad dealings... Read more
27th Oct 2022 (2 years ago)
Performance stats
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